Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Skills: Talent Sourcing, Applicant Tracking Systems, Interview Scheduling, Behavioral Interviewing, Resume Screening, Employer Branding, Sourcing, Company Overview VCATCH is a premier BPO company based in Bangalore, excelling in providing cost-effective call center services. Operating under Six-Sigma standards, our management team boasts decades of industry experience, supporting various sectors, including Ed-tech, E-commerce, FMCG, and Real Estate. With cutting-edge technology and infrastructure, we aim to enhance clients' ROI through high-quality contact center solutions. To learn more, visit our website at vcatch.in. Job Overview We are seeking a motivated and detail-oriented HR Recruiter to join our team in Bangalore. This full-time, junior-level position requires 1 to 3 years of relevant work experience. The successful candidate will be responsible for talent acquisition processes, including sourcing candidates, screening resumes, and scheduling interviews. You will play a crucial role in building a strong workforce within VCATCH. Qualifications And Skills Proficient in talent sourcing techniques, utilizing multiple platforms and networks to attract top talent (Mandatory skill). Experience with Applicant Tracking Systems for managing recruitment processes efficiently (Mandatory skill). Skilled in interview scheduling, ensuring alignment of candidate and interviewer availability (Mandatory skill). Ability to conduct behavioral interviews that identify candidates' competencies and cultural fit within the organization. Solid experience in resume screening, capable of identifying key qualifications and experiences in potential candidates. Possess strong employer branding skills, promoting the company as an attractive workplace to prospective employees. Proficient in sourcing talent through innovative methods, including social media and job boards. Excellent communication and interpersonal skills to effectively engage with candidates and hiring managers. Roles And Responsibilities Develop and implement effective recruitment strategies to attract qualified candidates for various roles within the company. Source candidates through various channels, ensuring a diverse and robust talent pipeline. Conduct initial screenings and interviews to assess candidates' skills, experience, and cultural fit. Coordinate and schedule interviews between candidates and hiring managers, ensuring a smooth recruitment process. Utilize Applicant Tracking Systems effectively to manage candidate information and recruitment workflows. Engage in continuous improvement initiatives to enhance recruitment processes and influence employer branding strategy. Collaborate with hiring managers to understand job requirements and create compelling job descriptions. Provide timely feedback to candidates regarding their application status, maintaining a positive candidate experience. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Skills: Leadership Development, Project Management, Performance Management, Conflict Resolution, Agile Methodologies, Communication Skills, Decision-Making, Microsoft Excel, Company Overview VCATCH operates on Six-Sigma standards with a management team that brings extensive experience in the BPO industry. Our services span across various sectors like Ed-tech, E-commerce, FMCG, Real-Estate, and more. Based in Bangalore, we provide state-of-the-art, cost-effective call center solutions that enhance your ROI. VCATCH is recognized as a leading contact center with a workforce of 51-200 employees. Job Overview We are seeking a Junior Team Lead to join our team in Bangalore. This full-time position requires a dynamic individual who is experienced in managing teams and projects within the BPO industry. The candidate will be expected to lead their team to achieve and surpass key performance metrics while maintaining a positive work environment. Qualifications And Skills Leadership development is crucial as the role demands nurturing the skills and potential of team members (Mandatory skill). Performance management skills to evaluate, monitor, and enhance the team's productivity and efficiency (Mandatory skill). Strong decision-making abilities are essential for resolving issues and guiding the team (Mandatory skill). Project management skills are necessary for planning and executing various team initiatives effectively. Conflict resolution skills to handle and mediate disputes to maintain a harmonious workplace. Proficiency in agile methodologies to enhance the team's adaptability to changes and sector demands. Excellent communication skills to effectively convey information and influence team dynamics. Proficiency in Microsoft Excel for reporting and data analysis to support decision-making processes. Roles And Responsibilities Lead and motivate a team to achieve and exceed business goals and performance metrics. Manage and distribute workloads effectively to maintain consistent team operation. Monitor the team's performance regularly, providing feedback and development plans. Facilitate communication between team members and management to ensure alignment. Identify team training needs and work to implement development plans. Ensure compliance with company policies and uphold service quality standards. Proactively identify opportunities for process improvements and efficiency gains. Manage conflict resolution within the team to maintain a positive and productive work environment. Show more Show less
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