locationsIN - BANGALORE SMALL PACKAGE CENTER & OFFICE (INYEL) time typeFull time posted onPosted 18 Days Ago time left to applyEnd DateMay 21, 2025 (11 days left to apply) job requisition idR25012148 Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. About The Role : Job Summary This position develops and manages a portfolio of assigned clients (B2B) within a specific geographical area in this sales role. Responsibilities: Searches and develops potential clients to meet monthly sales targets. Makes contact by telephone or email to get the initial information about the potential customer, and setting an appointment. Analyzes customer needs and presents UPS services.Prepares bids.Focuses on retaining and penetrating active clients in portfolio. Completes maintenance, problem resolution, and sales management of client portfolio. Monitors sales through the drafting and updating of reports and internal systems. Qualifications: Bachelor's degree or International equivalent - RequiredMeets local age and operations requirements to operate a vehicleCommunication skills Willing to travelMicrosoft Office skillsAvailability to work flexible shift hours, up to 5 days per week Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

locationsIN - PUNE EON GLOBAL BUSINESS SERVICES - GBS (IN1PN) time typeFull time posted onPosted 30+ Days Ago time left to applyEnd DateMay 19, 2025 (9 days left to apply) job requisition idR25011149 Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. About The Role : This position performs general administrative responsibilities including preparation of reports using various software packages, compilation of information from various sources, and handling small scale projects. This position performs general office duties that may include word processing, data entry, auditing documents, answering phones, distributing mail, reserving conference rooms, coordinating meetings and other duties as assigned. This position may deal with confidential material on a regular basis. About The Role : Create and update - Employee, Vendor and Customer in APPO (document and approval verification, key entry) Handling accounts payable Invoice and payment issue. User will also work on Websir user access, iExpense/iProcurement user access, Oracle user access, ARCS Collection user access. Addressing SMC (ServiceNow) cases raised for Amex Card Issue, GL Account Setup, iExpense Issue, iProcurement/PO/LPO Issue furthermore Other/Miscellaneous issues. Additional activities will include SMC coordination , AP exception daily audit, System setup audit, Oracle APPO country Approvers review, Internal manuals and desk level procedures creation / review, work reporting, handling escalations and mail requests, AD HOC tasks from management (testing, changes etc.) F&A Systems User Support (Oracle APPO) Skills: Excellent written and verbal communication skills Excellent interpersonal skills Good knowledge of MS Office applications Accuracy and attention to details Analytical and problem solving skills Decision making skills Excellent typing speed for data entry Multi-tasking and able to handle high volumes Ability to work in a team and individually with internal customer Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

locationsIN - PUNE III GLOBAL BUSINESS SVCS - GBS (INMHH) time typeFull time posted onPosted Yesterday time left to applyEnd DateJune 23, 2025 (30+ days left to apply) job requisition idR25014912 Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. About The Role : About The Role Supervisor Job Category & Function Supervisor > US FF Ocean Import Operation Process Position Summary The US FF Ocean Import Operation Process Supervisor manages plans & executes operations processes to meet business requirements at optimal cost and at the same time meeting customer requirement in terms of quality, quantity & time. Reviews the operational practices, identifying the areas of obstruction/ quality failures and advises on system and process changes for qualitative improvement. Ensures adherence to quality standards & guidelines / master operating plans for streaming the process. Identifies controllable failures and takes preventive and corrective actions to avoid the recurrences. Focuses on quality enhancement with key emphasis on improving quality and improvement opportunities to achieve End-to-End. Provides support to external and internal customers to ensure customer expectations are met and exceeded. This position monitors the efficiency of processes at their maximum level and ensures process, policy, and procedure changes are administered. Ensures the compliance of internal auditing of records. This position manages Team Leaders within the assigned areas and Administrative Assistants. Supervisor US FF Ocean Import Operation reports to Manager, aligns self with Organizational Corporate goals and support the execution of corporate goals. Key Accountabilities Supervises and Develops Others ? Responsible for a single or multiple processes within the site ? Directs and managing a team size of up to +/-35 including team leads and administrative assistants ? Hiring, training and retention of staff ? Cost planning and managing departmental budget and cost ? Managing and coordination of transition of work from other Sites ? Coordination of activities with other functions within the Site, Corporate Office/Regions ? Managing internal and external communication ? Other tasks assigned by the company from time to time ? Is expected to be the leader of the Process. ? Determines employees training needs to produce continuous development plans ? Provides on-going feedback and support to improve performance of Supervisors ? Conducts performance evaluations in a consistent, fair, and objective manner to encourage continuous performance improvement ? Holds others accountable to established performance levels to achieve individual and group goals ? Resolves individual and group performance issues in accordance with UPSs policies and procedures in a timely manner to motivate and foster teamwork. Manages and Monitors Processes ? Identifies and analyzes what-if scenarios and reviews enhancements to assess the impact of changes ? Identifies and implements changes and process improvements to maximize efficiency, decrease errors, and reduce costs within the department ? Reviews status and quality reports and adjusts controls to ensure proper procedures and corrective action steps are in place ? Reviews and analyzes historical trends and data to ensure appropriate staffing. ? Establishes goals and timelines to monitor progress and to ensure accurate and timely billing ? Reviews processes to ensure efficiencies are maximized within the department ? Conducts audits, identifies exceptions, implements corrective actions, reports findings, and maintains schedules to ensure compliance with internal audits. ? Conducts the daily/weekly/monthly review call with internal/external customers and various US FF Ocean Import sites at US. Other Job requirements ? Excellent command of English language verbal and written ? Outstanding communication skills able to deal with multiple levels of management able to manage relationships well ? Great work ethics and able to manage multiple tasks well ? Mid level MS office knowledge Word Excel and Power Point Skills ? Able to travel globally ? Able to work different shifts. ? Preferred experience of operation process transition of more than 50 FTEs. Qualifications Category ? NA Education and Work Experience ? Graduate/ Post graduate. Degree in related field will be preferable Job Grade 12 Job Category Supervisor Desired Education Level Bachelors Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

locationsIN - PUNE I GLOBAL BUSINESS SERVICES - GBS (INUNE) time typeFull time posted onPosted 9 Days Ago time left to applyEnd DateMay 30, 2025 (20 days left to apply) job requisition idR25013889 Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. About The Role : He / She provides support to external and internal customers to ensure customer expectations are met and exceeded. Person should have a proven track record of being co-operative, approachable, conscientious, enthusiastic, competent, flexible, able to work independently, a team player. Should be willing to work extend hours whenever the process requires. Skills Required: Strong in depth Manual Billing and Incentives knowledge. Excellent written and verbal communication skills To work on own initiative as well as part of a team Able to prioritize workloads Attention to detail Ability to work to deadlines Must be customer focused Knowledge of MS OfficeJob Duties and Responsibilities:? Communicate with AFC Contacts, WWF team, Countries, F&A teams and Account Executives Identify training areas and coordinate with the Supervisor for the necessary trainings To comply with UPS policies, Data security, and SOX compliance related policies Monitor workflow to plan work schedule as per the SLA requirement and the volume. Conduct Monthly Product Knowledge test for the entire team. Follow up with Countries to get the resolution. Ad hoc billing requests from Countries. Any other tasks or duties assigned by the Team Lead, Supervisor or Manager as per the process requirement. Employee Type: PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

locationsIN - PUNE III GLOBAL BUSINESS SVCS - GBS (INMHH) time typeFull time posted onPosted 15 Days Ago time left to applyEnd DateJune 9, 2025 (30 days left to apply) job requisition idR25013893 Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. About The Role : Summary This position is responsible for monitoring and executing day-to-day operations of the contact center teams. This position analyzes production, quality, and cost information to identify challenges and provide recommendations for improvement. This position manages others within the department. The Supervisor will be responsible for meeting the business KPIs and goals. This position manages CCRs on call quality to ensure customer interactions are complete, accurate and professional. He/she develops action plans and works side-by-side with most help needed employees to provide instruction and assistance. This position handles escalated customer calls/emails to ease customer concerns and improve customer satisfaction and perception. He/she supervises operation to ensure proper customer experience, first contact resolution, accuracy, and quality levels are met. This position makes recommended operational changes (i.e., equipment, tool and staffing) as needed to ensure calls are handled efficiently and service commitments are met. Responsibilities: Checks customer call report data for problems and trends to identify areas for improvement and opportunities for policy and procedure changes. Assesses performance indicators to determine areas meeting and falling below business expectations. Conducts operational audits to ensure effective operational performance. Identifies and suggests end-to-end process improvements to improve contact center operations. Determines employees' training needs to produce continuous development plans. Provides on-going feedback and support to improve performance. Conducts performance evaluations in a consistent, fair and objective manner to encourage continuous performance improvement. Resolves individual and group performance issues in accordance with UPS's policies and procedures in a timely manner to motivate and foster teamwork. Qualifications: Bachelors Degree in any stream Proficient in MS Office Tools Experience: Preferred minimum 1 year experience in managing international call centers Preferred minimum 1 year experience in team handling Requirements: Ready to work in India night shifts Flexible with shifts and days Need to work from office Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

locationsIN - PUNE III GLOBAL BUSINESS SVCS - GBS (INMHH) time typeFull time posted onPosted Yesterday time left to applyEnd DateMay 18, 2025 (8 days left to apply) job requisition idR25015442 Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. About The Role : Job Summary This position handles incoming communications from Account Executives (AE) and other UPS representatives regarding technical and procedural issues for UPS supported applications. He/She records interactions in a Customer Resource Management (CRM) system for tracking and monitoring case status and resolution. This position identifies and defines problems, collects data, establishes facts, and draws valid conclusions. He/She understands and interpret technical concepts and applies logic and deductive reasoning. Responsibilities: Responds to customer requests received by applying understanding and knowledge of supported systems and products. Troubleshoots and resolves customer problems via phone or remote capabilities. Responsible for meeting established individual and team performance targets includingservice level, resolution, productivity, and quality standards. Maintains up-to-date knowledge of products, services, and resource materials to provide adequate support and accurate information to customers. Adheres to established attendance and punctuality guidelines. Probes, isolates, and troubleshoots supported application problems. Qualifications: Typing skills (minimum of 35 wpm) - Preferred Computer hardware and software knowledge including the installation, removal, and troubleshooting of software, printers, scanners, scales, peripheral components, network configurations, and databases - Preferred Excellent written and verbal communication skills - Preferred Ability to work flexible shift hours, up to 5 days per week Minimum of 3 months helpdesk/call center experience Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

locationsIN - PUNE I GLOBAL BUSINESS SERVICES - GBS (INUNE) time typeFull time posted onPosted 21 Days Ago time left to applyEnd DateMay 14, 2025 (4 days left to apply) job requisition idR25013215 Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. About The Role : This position performs general administrative responsibilities including preparation of reports using various software packages, compilation of information from various sources, and handling small scale projects. This position performs general office duties that may include word processing, data entry, auditing documents, answering phones, distributing mail, reserving conference rooms, coordinating meetings and other duties as assigned. This position may deal with confidential material on a regular basis. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

The Information Security Associate assists with the identification, tracking, and monitoring of information security threats and service operations This position provides direct support to the business and Information Services (IS) staff for security and service related issues He/She utilizes established processes and tools to focus on incident response, threat identification, analyses, and remediation This position supports the processes for technical and physical risk management to protect UPS s information assets

This position evaluates, designs, develops, tests, performs maintenance, and supports UPS technology assets. He/She contributes to the evaluation, design, testing, implementation, maintenance, performance, capacity tuning, and support of third-party infrastructures, applications, and appliances (i.e., transaction, collaboration, communications protocols, application delivery, virtualization, and directory services). This position executes processes to improve the reliability, efficiency, and availability of the systems environment. Responsibilities: Serves as a subject matter expert for administration, maintenance, customization, and support of workforce automation tools to increase organizational efficiency. Utilizes basic templates and tools for activities and duties of low risk, minimal impact, low complexity, and scope. Qualifications: Bachelors degree or International equivalent in Computer Science or related discipline - Preferred Prior Knowledge of Windows Operating System Proficient in Microsoft Office Word, PowerPoint, and Excel Excellent verbal and written communication skills Deployment Support and Release position Ability to run reports and perform analytics Identify root cause Ability to develop solutions Facilitate change control process Experience with MDM - Mobile Device Management Run team support for applications using MDM Experience with AirWatch is preferred Strong analytical, organizational, and documentation skills Excellent written and verbal communication skills Ability to work independently Problem solving skills RTE duties as needed Coordinate meetings to ensure alignment among teams Lean Agile Methodology preferred Proficient in Microsoft Office Datasets Excel formulas Importing and exporting CVS files Mandatory Skills - Experience with MDM - Mobile Device Management, Strong analytical, organizational, and documentation skills Excellent written and verbal communication skills Proficient in Microsoft Office Desired Skills - Experience with AirWatch and Lean Agile Methodology are preferred

Before you apply to a job, select your language preference from the options available at the top right of this page. Job Description: This position handles incoming communications from Account Executives (AE) and other UPS representatives regarding technical and procedural issues for UPS supported applications. He/She records interactions in a Customer Resource Management (CRM) system for tracking and monitoring case status and resolution. This position identifies and defines problems, collects data, establishes facts, and draws valid conclusions. He/She understands and interpret technical concepts and applies logic and deductive reasoning. Responsibilities: Responds to customer requests received by applying understanding and knowledge of supported systems and products. Troubleshoots and resolves customer problems via phone or remote capabilities. Responsible for meeting established individual and team performance targets including: service level, resolution, productivity, and quality standards. Maintains up-to-date knowledge of products, services, and resource materials to provide adequate support and accurate information to customers. Adheres to established attendance and punctuality guidelines. Probes, isolates, and troubleshoots supported application problems. Qualifications: Typing skills (minimum of 35 wpm) - Preferred Computer hardware and software knowledge including the installation, removal, and troubleshooting of software, printers, scanners, scales, peripheral components, network configurations, and databases - Preferred Excellent written and verbal communication skills - Preferred Ability to work flexible shift hours, up to 5 days per week Minimum of 3 months helpdesk/call center experience

Before you apply to a job, select your language preference from the options available at the top right of this page. Job Description: This position performs general administrative responsibilities including preparation of reports using various software packages, compilation of information from various sources, and handling small scale projects. This position performs general office duties that may include word processing, data entry, auditing documents, answering phones, distributing mail, reserving conference rooms, coordinating meetings and other duties as assigned. This position may deal with confidential material on a regular basis. The CIS Sr. Assistant will be responsible to assist and respond to customer inquiries concerning their invoices while meeting the department The applicant should have good communication and analytical skills and should be systematic in his approach. The position mandates emphasis on quality and a positive customer experience for both internal and external customers. Job Duties: Skills Necessary: Excellent written and verbal communication skills. Excellent interpersonal skills. Analytical and problem solving skills. Decision making skills. Must be customer focused. Need to comprehend and cater respective email request accordingly. Self-Driven. Strong Customer Orientation, understanding customer services issues. Knowledge of MS office.

.Net Full Stack Lead Job Description Job Summary This position provides leadership in full systems life cycle management (e.g., analyses, technical requirements, design, coding, testing, implementation of systems and applications software, etc.) to ensure delivery is on time and within budget. He/She directs component and data architecture design, technology planning, and testing for Applications Development (AD) initiatives to meet business requirements and ensure compliance. This position develops and leads AD project activities and integrations. He/She guides teams to ensure effective communication and achievement of objectives. This position researches and supports the integration of emerging technologies. He/She provides knowledge and support for applications development, integration, and maintenance. This position leads junior team members with project related activities and tasks. He/She guides and influences department and project teams. This position facilitates collaboration with stakeholders. Key Responsibilities: Lead the team in designing, developing, and maintaining applications using the .Net framework. Collaborate with cross-functional teams to define, design, and deploy new features. Develops and ensures creation of application documents. Defines and produces integration builds. Leads maintenance, production support & development work. Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues. Mentor junior developers and provide technical guidance and support. Conduct code reviews and ensure adherence to coding standards and best practices. Stay updated with the latest industry trends and technologies to ensure continuous improvement. Primary Skills (must have): Strong knowledge of in C#, .NET Proven experience in Web-Development using Angular, ExtJs Strong hands-on experience in Database - SQL Server (preferred) Experience with RESTful services and APIs Expert in frameworks - MVC, Entity Framework, MVVM Framework, XUnit/NUnit Unit Testing framework Proficient in designing native cloud apps, legacy apps migration/modernization in GCP (preferred) / Azure Strong hands-on experience DevOps (CI/CD) implementation, Version control using Git Secondary skills (good to have): Google Cloud Platform - GKE, Apigee, BigQuery, Spanner, etc. Agile (Scrum) PowerBI Qualifications: Education : Bachelors or masters degree in computer science, Information Technology, or a related field Experience : Minimum of 3-5 years of experience in leading multi-disciplinary team. Soft Skills: Strong analytical and Problem-solving skills, Excellent communication, and Teamwork abilities. Certifications: GCP Architect, Azure architect certification, CSM are preferred. Employee Type: Permanent

The Software Quality Engineer executes Information Services (I.S.) Quality Assurance (QA) processes with moderate guidance. He/She identifies problems, generates alternatives, and recommends solutions within defined processes. This position documents the progress of assigned tasks to ensure objectives are met. He/She collaborates effectively with QA team members, application developers, software vendors, consultants, user communities, and test environment technical support staff in the execution of testing procedures. This position supports testing efforts of small to medium complexity. The Software Quality Engineer is knowledgeable of the key processes and technology within the business functions he/she supports. Employee Type: Permanent

About this role: The Quality Assurance Specialist provides mentorship and expertise in technologies and processes for Information Services (I.S.) Quality Assurance (QA). He/She maintains an awareness of emerging technologies to ensure a competitive advantage. This position automates test scenarios and expected outcomes. He/She provides expertise for UPS key business functions and supporting technologies. This position applies a comprehensive knowledge of technical skills, principles, practices, and procedures of testing methodologies and working knowledge in planning, designing, and conducting QA reviews and inspections. He/She conducts comprehensive testing and risk-based assessments of the testing objects. This position uses source documentation as input and contributes to the planning and implementation of testing activities. The Quality Assurance Specialist leads testing components of large and complex projects, assigns tasks, provides direction to resources, and reports progress to project stakeholders. He/She creates and selects tools and methodologies for review and approval by management. Additional details: Conducts QA Development Processes Develops and creates test ware (e.g., deliverables, plans, environment, data set-up, test cases, etc.) to ensure project test requirements are met. Identifies user requirements to ensure business scenarios and processes are incorporated into testing strategies for providing optimal designs. Designs test ware and leads test execution efforts to ensure defects are uncovered. Verifies test estimates and collaborates with test lead to ensure requirement testability and to establish adequate resource staffing. Provides QA input into business decisions and participates in project risk assessment reviews to increase efficiencies and to reduce risks. Identifies resources and activities required for each phase of testing to ensure testing needs are met. Manages and assigns tasks to resources to achieve objectives within a specific scope of work. Reviews results and reports to ensure test objectives and results are met. Assists development teams in root cause defect analyses and provides guidance in systems business process alignment to ensure proper resolution of identified defects. Provides status updates to key stakeholders (e.g., business users, project management, developers, etc.) to ensure test objectives are met and to support the project timeline. Identifies participants and the level of review required to ensure maximum quality standards. Conducts QA reviews and inspections to ensure accuracy and consistency of work products and test coverage (e.g., requirements, design, test plans, etc.). Updates work products to ensure versioning and configuration management. Executes tests and reviews results to ensure requirements and objectives are met. Develops Test Solutions Recognizes automation and tool opportunities to increase efficiency and to improve quality. Manages the design, build, and implementation of test automation plans to increase efficiency and improve quality. Conducts reviews and inspections to ensure accuracy and consistency of work products and test coverage. Updates work products to ensure versioning and configuration management for work products. Assigns work and reviews results to ensure testing efficiency. Conducts continual evaluation of test library and ensures configuration management is utilized for test ware artifacts to ensure validity of test results. Executes tests and reviews results to meet testing objectives. Provides Expertise in Testing Across the QA Organization Identifies tasks and methods that can be automated to ensure resources are maximized. Remains current in automation technology and software capabilities to ensure efficient utilization of resources. Provides guidance and leverages expertise across the QA organization to enhance technical expertise and to support technologies. Develops and plans performance testing in collaboration with development teams and appropriate support groups to ensure objectives are met. Remains current with industry trends, latest innovations, technology, and best practices within the testing discipline to disseminate updated knowledge throughout the organization. Analyzes production escaped defects to facilitate root cause analyses and to develop actions for process improvements. Develops and Implements New Practices and Testing Standards Recommends new methods and modifications to ensure test coverage for assigned responsibility. Researches new technologies and processes to recommend investments to management. Develops quality process techniques to be leveraged across the QA organization. Analyzes project results to provide recommendations for continuous improvement. Evaluates testing processes and methods to ensure consistency and to enhance effectiveness of testing across multiple projects. Designs and implements test automation plans within established framework and architecture to increase efficiency and to improve quality. Utilizes peer reviews and audits to verify compliance to established standards. Develops and implements new testing tools and methodologies to improve effectiveness. Updates appropriate documents and communicates methods to ensure compliance and to share knowledge. Contributes to Project Design Reviews business and functional requirements to develop testing approaches and strategies. Develops detailed test plans and selects appropriate testing tools to ensure accurate test resource allocation and utilization. Builds test strategies to define how testing will be conducted. Selects testing tools and methodologies to improve effectiveness. Engages in the early phases of projects to contribute to initial test planning and estimation activities. Validates project artifacts, results, and other project documents and processes by third-party providers to ensure goals and objectives have been met. Collaborates on cross-portfolio end-to-end test activities and multiple projects to ensure project objectives are met. Minimum Qualifications: Bachelors degree in computer science or the equivalent in education and work experience Experience in testing Windows applications in .NET and on the Azure platform Minimum 7+ years testing experience Minimum 5+ years of hands-on experience in testing APIs Expertise with Windows IIS WCF and Azure Microservices Familiarity with Azure Kubernetes Service for testing containerized apps Experience with Microsoft SQL Server queries Knowledge of Data Modeling, HTML and Object-Oriented Analysis & Design Experience with Agile Development Familiarity with Business Acumen and Technical Analysis Must be detail-oriented and a self-motivated learner Excellent written and verbal communication skills Preferred Qualifications: Experience working with third-party integration teams Familiarity with Swagger and OpenAPI Employee Type: Permanent

Before you apply to a job, select your language preference from the options available at the top right of this page. Job Description: Grade : 20E Shift timing : Rotation between 10:30 to 19:30 IST and 11. 30 to 20. 30 IST Summary: This role supports the Global Pricing function by gathering, analyzing, and interpreting data to shape UPS s pricing strategy. The position involves consulting with internal experts to identify the best analytical approaches, leveraging in-house reporting tools and external data sources to generate insights. The analyst summarizes findings and communicates key takeaways to stakeholders across the organization. The role requires expertise in running queries from multiple data sources, cleansing and validating data, and identifying performance trends and drivers. Additionally, the analyst presents insights in a clear, actionable format to inform management decisions. This position includes managerial responsibilities. Responsibilities: Develops subject matter expertise on internal and external data sources for strategic decision-making. Compiles, updates, and distributes reports to stakeholders with timely insights. Conducts data analysis to identify performance trends and key business drivers. Manages ad-hoc data requests and builds structured databases for new reporting needs. Documents and optimizes queries to ensure data integrity and efficiency. Engages with data providers to maintain quality and streamline data processing. Presents findings cross-functionally, highlighting opportunities to enhance business strategies. Qualifications: Technical Expertise: Proficiency in Microsoft Office Suite, SQL, and Power BI. UPS Platform Experience (Preferred): Familiarity with DWH, OBI, GCPR, CDP, and Databricks. Educational Background (Preferred): Master s degree (or equivalent) in Marketing, Analytics, Data Science, or related field. Analytical Skills: Strong ability to conduct analysis, diagnose trends, and develop data-driven solutions. Problem-Solving: Identifies root causes of business challenges and proposes effective solutions. Data Management: Uses analytical tools to manage large datasets and extract meaningful insights.

About The Role : Job Summary This position provides strategic, analytical, and technical support for data and business intelligence activities. This position leverages data to gain key insight into business opportunities, and effectively presents these insights to business stakeholders. This position participates in the creation, distribution, and delivery of analytics reports, tables, graphs, and communication materials that effectively summarize findings and support recommendations. Primary Skills (must have): Strong hands-on experience Data Warehouse, building Data Lakes Semantic Model Development (Dimensional, Tabular), SSAS, AAS, LookML Strong dashboarding skills - PowerBI (preferred) / Tableau Hands on experience in SQL, DAX, Python, R Hands on experience in Google Cloud Platform & DevOps(CI/CD) Strong analytical skills and attention to detail Proven ability to quickly learn new applications, processes, and procedures. Able and willing to collaborate in a team environment and exercise independent judgement. Excellent verbal and written communication skills. Ability to form good partner relationships across functions. Secondary skills: Google Cloud Platform (preferred), Azure Agile experience (Scrum) Experience in C#, .Net is preferred Responsibilities Designs, develops, and maintains reports and analytical tools and performs ongoing data quality monitoring and refinement. Identifies and analyzes errors and inconsistencies in the data and provides timely resolutions. Translates data results into written reports, tables, graphs, and charts to convey information to management and clients. Creates ad hoc reports and views on a frequent basis to assist management in understanding, researching, and analyzing issues. Uses data mining to extract information from data sets and identify correlations and patterns. Organizes and transforms information into comprehensible structures. Uses data to predict trends in the customer base and consumer populations and performs statistical analysis of data. Identifies and recommends new ways to support budgets by streamlining business processes. Preferences: Bachelor's Degree (or internationally comparable degree) Business/Economics, Computer Science, Engineering, Marketing, MIS, Mathematics, or related discipline. Experience with data warehousing, data science software, or similar analytics/business intelligence systems.

Before you apply to a job, select your language preference from the options available at the top right of this page. About the role We are seeking an experienced Senior Data Developer to join our data engineering team responsible for building and maintaining complex data solutions using Azure Data Factory (ADF), Azure Databricks , and Cosmos DB . The role involves designing and developing scalable data pipelines, implementing data transformations, and ensuring high data quality and performance. The Senior Data Developer will work closely with data architects, testers, and analysts to deliver robust data solutions that support strategic business initiatives. The ideal candidate should possess deep expertise in big data technologies, data integration, and cloud-native data engineering solutions on Microsoft Azure. This role also involves coaching junior developers, conducting code reviews, and driving strategic improvements in data architecture and design patterns. Key Responsibilities Data Solution Design and Development : Design and develop scalable and high-performance data pipelines using Azure Data Factory (ADF). Implement data transformations and processing using Azure Databricks. Develop and maintain NoSQL data models and queries in Cosmos DB. Optimize data pipelines for performance, scalability, and cost efficiency. Data Integration and Architecture: Integrate structured and unstructured data from diverse data sources. Collaborate with data architects to design end-to-end data flows and system integrations. Implement data security, governance, and compliance standards. Performance Tuning and Optimization: Monitor and tune data pipelines and processing jobs for performance and cost efficiency. Optimize data storage and retrieval strategies for Azure SQL and Cosmos DB. Collaboration and Mentoring: Collaborate with cross-functional teams including data testers, architects, and business analysts. Conduct code reviews and provide constructive feedback to improve code quality. Mentor junior developers, fostering best practices in data engineering and cloud development. Primary Skills Data Engineering: Azure Data Factory (ADF), Azure Databricks. Cloud Platform: Microsoft Azure (Data Lake Storage, Cosmos DB). Data Modeling: NoSQL data modeling, Data warehousing concepts. Performance Optimization: Data pipeline performance tuning and cost optimization. Programming Languages: Python, SQL, PySpark Secondary Skills DevOps and CI/CD: Azure DevOps, CI/CD pipeline design and automation. Security and Compliance: Implementing data security and governance standards. Agile Methodologies: Experience in Agile/Scrum environments. Leadership and Mentoring: Strong communication and coaching skills for team collaboration. Soft Skills Strong problem-solving abilities and attention to detail. Excellent communication skills, both verbal and written. Effective time management and organizational capabilities. Ability to work independently and within a collaborative team environment. Strong interpersonal skills to engage with cross-functional teams. Educational Qualifications Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field. Relevant certifications in Azure and Data Engineering, such as: Microsoft Certified: Azure Data Engineer Associate Microsoft Certified: Azure Solutions Architect Expert Databricks Certified Data Engineer Associate or Professional About the Team As a Senior Data Developer , you will be working with a dynamic, cross-functional team that includes developers, product managers, and other quality engineers. You will be a key player in the quality assurance process, helping shape testing strategies and ensuring the delivery of high-quality web applications.

Job Summary: We are looking for a highly skilled and experienced Senior .Net Full Stack Developer with expertise in Angular and ExtJs to join our team. The ideal candidate will be responsible for developing and maintaining web applications, ensuring high performance and responsiveness. This role involves both front-end and back-end development, as well as team leadership and project management. Key Responsibilities: Design, develop, and maintain applications using .Net, Angular, and ExtJs. Collaborate with cross-functional teams to define, design, and ship new features. Develop and maintain efficient, reusable, and reliable code using C#, ASP.NET, and SQL Server. Ensure the best possible performance, quality, and responsiveness of applications. Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues. Mentor junior developers and provide technical guidance and support. Conduct code reviews and ensure adherence to coding standards and best practices. Stay updated with the latest industry trends and technologies to ensure continuous improvement. Primary Skills (must have): Strong knowledge of in C#, .NET Proven experience in Web-Development using Angular, ExtJs Strong hands-on experience in Database - SQL Server (preferred) Experience with RESTful services and APIs Expert in frameworks - MVC, Entity Framework, MVVM Framework, XUnit/NUnit Unit Testing framework Proficient in designing native cloud apps, legacy apps migration/modernization in GCP (preferred) / Azure Strong hands-on experience DevOps (CI/CD) implementation, Version control using Git Secondary skills (good to have): Google Cloud Platform - GKE, Apigee, BigQuery, Spanner, etc. Agile (Scrum) PowerBI Qualifications: Education : Bachelors or masters degree in computer science, Information Technology, or a related field Experience : Minimum of 5 years of experience in .Net Full Stack development. Soft Skills: Strong analytical and Problem-solving skills, Excellent communication, and Teamwork abilities. Certifications: GCP Developer, Azure developer, CSM certifications are preferred. Employee Type: Permanent

Job Summary: We are seeking a skilled and motivated System Programmer to join our IT Infrastructure team. This role is responsible for the installation, configuration, maintenance, and performance of critical enterprise systems including Linux servers , Apache HTTP Server , and Oracle WebLogic . The ideal candidate will have strong scripting abilities and experience with writing SQL queries to support operational and development teams. Key Responsibilities: Install, configure, and maintain Linux operating systems , Apache HTTP Server , and Oracle WebLogic application servers in development, test, and production environments. Perform regular system patching and software updates to ensure platform security and stability. Develop and maintain automation scripts (e.g., Bash, Python, or similar) to streamline system management tasks. Write and optimize SQL queries to support reporting, troubleshooting, and system integration needs. Monitor system performance and implement tuning improvements to maximize availability and efficiency. Work closely with development, QA, and operations teams to support application deployments and troubleshoot system-related issues. Maintain accurate system documentation, including configurations, procedures, and troubleshooting guides. Participate in an on-call rotation and respond to incidents as required. Required Qualifications: Overall 8-12 years of experience. Proven experience with Linux system administration (RHEL, CentOS, or equivalent). Hands-on experience with Apache HTTP Server and Oracle WebLogic . Proficiency in scripting languages such as Bash, Python, or Perl. Strong understanding of SQL and relational databases (e.g., Oracle, MySQL). Familiarity with system monitoring tools and performance tuning. Knowledge of security best practices and patch management procedures. Excellent troubleshooting, analytical, and problem-solving skills. Strong communication skills and ability to work in a collaborative team environment. Preferred Qualifications: Experience with CI/CD pipelines , Ansible, ArgoCD , or other automation tools. Exposure to cloud environments (e.g., AWS, Azure) or container technologies (e.g., Docker, Kubernetes).

We are seeking an experienced Senior Business Analyst to join our project team EDI-OS. The primary function of the EDI-OS application is to translate application data to and from EDI standard format. EDI-OS uses IBM Transformation Extender (ITX) 9.0/10 as the data transformation engine, and ITX Advanced (ITXA) 9.0 for enveloping and de-enveloping functionality. EDI-OS translates primarily Small Package data for multiple business functions including Billing, Visibility, PLD, Brokerage/Customs and Finance. EDI (Electronic Data Interchange) is the systematic exchange of data between internal UPS applications and external customers and vendors using standard data formats such as X12 and EDIFACT. The Senior Business Analyst will play a pivotal role in bridging the gap between business stakeholders, development teams, and data engineering teams. This role involves eliciting and analyzing requirements, defining business processes, and ensuring alignment of project objectives with strategic goals. The candidate will also work closely with architects, developers, and testers to ensure comprehensive requirements coverage and successful project delivery. As a Senior Business Analyst , you will be working with a dynamic, cross-functional team that includes developers, product managers, and other quality engineers. You will be a key player in the quality assurance process, helping shape testing strategies and ensuring the delivery of high-quality web applications. Requirements Elicitation and Analysis: Gather and document business and technical requirements through stakeholder interviews, workshops, and document analysis. Analyze complex data flows and business processes to define clear and concise requirements. Create detailed requirement specifications, user stories, and acceptance criteria for both web application and data engineering components. Business Process Design and Improvement: Define and document business processes, workflows, and data models. Identify areas for process optimization and automation within web and data solutions. Collaborate with stakeholders to design solutions that align with business objectives. Stakeholder Communication and Collaboration: Serve as a liaison between business stakeholders, development teams, and data engineering teams. Facilitate communication and collaboration to ensure stakeholder alignment and understanding. Conduct requirement walkthroughs, design reviews, and user acceptance testing sessions. Solution Validation and Quality Assurance: Ensure requirements traceability throughout the project lifecycle. Validate and test solutions to ensure they meet business needs and objectives. Collaborate with QA teams to define testing strategies and acceptance criteria. Business Analysis: Requirement gathering, process modeling, and gap analysis. EDI Mapping Documentation: User stories, functional specifications, and acceptance criteria. Agile Methodologies: Experience in Agile/Scrum environments. Conversant with the Mainframe Environment - to login and look at the file layout, analyze the EDI layout mapping. Stakeholder Management: Effective communication and collaboration with cross-functional teams. Data Analysis: Ability to analyze and interpret complex data flows and business processes. Data Engineering: Understanding of data pipelines in Azure DevOps, ETL processes, and data modeling. Database - DB2 Query Languages - SQL, PL/SQL, Communication Skills: Excellent verbal and written communication for stakeholder engagement. Strong problem-solving abilities and attention to detail. Excellent communication skills, both verbal and written. Effective time management and organizational capabilities. Ability to work independently and within a collaborative team environment. Strong interpersonal skills to engage with cross-functional teams. Time management, relationship building, prioritization, Bachelors degree in Computer Science, Engineering, Information Technology, or a related field. Relevant certifications such as: Certified Business Analysis Professional (CBAP) PMI Professional in Business Analysis (PMI-PBA) About the Team As a Senior Business Analyst , you will be working with a dynamic, cross-functional team that includes developers, product managers, and other quality engineers. You will be a key player in the quality assurance process, helping shape testing strategies and ensuring the delivery of high-quality web applications.