Tricon Solutions

Location: Miami, FL Type: 5-Month Contract on W2 Shift : 5:00 AM – 2:00 PM EST Qualifications: High School Diploma; college degree preferred Minimum of 3 years' prior experience in a clerical/administrative role; property/facilities management experience highly preferred Proficient with MS Office Suite (Word, Excel, Outlook, PowerPoint) Fluent in English and Spanish Responsibilities: Our top media client is seeking a Studio Operations, Facilities Work Control Coordinator to oversee planned work activities across various East Coast Facility and Operations departments. In this role, you will analyze operations work planning, track work completion, and ensure customer satisfaction across multiple locations, while also considering financial impacts. As a key resource for our teams, you will utilize your excellent communication skills to manage operations planning and data. Your technical expertise will be crucial in maintaining the quality and accuracy of data, processes, and designs, enabling better decision-making for people, businesses, and the organization. This position reports to the Facilities Work Control Senior Manager , based in Universal City, CA. What You’ll Do: Oversee all aspects of planned work activities for East Coast facilities sites. Operate the Facilities Operations & Engineering East Coast Service Center, addressing customer requests from phone, IWMS, and email. Review work orders for data quality. Ensure property information, crew information, materials, labor quantities, and asset information are accurately reflected on work orders throughout the work order life cycle. Act as a key liaison to set and meet expectations with employees and clients regarding work plans for facilities operations personnel and vendor-supported work. Demonstrate an “owner,” not a “renter,” mentality to drive daily workflow and follow-up, ensuring departmental success across all sites. Utilize an Integrated Workplace Management System (IWMS), Archibus, to organize work plans spanning multiple sites. Work with executives and other business leaders to identify opportunities for improvement. Collaborate with team members to collect and analyze data to create presentations and reports based on recommendations and findings. Develop the combination of resources and processes to help teams meet sometimes aggressive schedules for material and service delivery. Establish KPIs to measure the effectiveness of business decisions across each site. Support Facilities Operations & Engineering with work management reporting in IWMS, utilizing Excel, PowerPoint, and Power BI. Manage tools to review the accuracy of facility estimating programs for capital and operating projects. Additional duties will be assigned as new opportunities for this role continue to grow, as the department continues to grow. Notes from Hiring Manager: Candidate must be bilingual – fluent in Spanish and English . Please make sure bilingual ability is clearly noted on the resume or in the selling comments. This position is fully on-site in Miami, FL at the Telemundo Facility . Looking for candidates with 3+ years of experience in customer service . Candidate should be comfortable working in a fast-paced environment , with multiple teams , and strong multitasking ability. Shift: 5:00 AM – 2:00 PM EST Ideal candidate experience: 3 years’ experience in a customer service role Fast-paced work environment Property management Theme park, food service, or facilities background Strong multitasking skills Collaborative work with West Coast team Handling notifications and intake to meet SLAs Support for a 24-hour operations team Performing zone walks Providing white-glove service Bilingual (Spanish) required Interview Process: HR Manager Senior Manager Telemundo Manager (on-site, possibly) Candidates not successful often lacked the ability to: Handle a fast-paced and multitasking environment Think quickly and act decisively Work both collaboratively and independently Use Microsoft products efficiently Work with work order systems (e.g., Gera / Maximo ) Coordinate across two different teams To Apply please reach out at the contact information below Email: imran.rizvi@triconitsolutions.com Phone: 609-807-2112

You will be working as a Studio Operations, Facilities Work Control Coordinator for a top media client in Miami, FL. In this role, you will be responsible for overseeing planned work activities across various East Coast Facility and Operations departments. Your main tasks will include analyzing operations work planning, tracking work completion, and ensuring customer satisfaction at multiple locations while considering financial impacts. You will play a key role in managing operations planning and data, utilizing your excellent communication skills. Your technical expertise will be crucial in maintaining the quality and accuracy of data, processes, and designs to support better decision-making for the organization. This position reports to the Facilities Work Control Senior Manager based in Universal City, CA. Your responsibilities will include overseeing all aspects of planned work activities for East Coast facilities sites, operating the Facilities Operations & Engineering East Coast Service Center, reviewing work orders for data quality, acting as a key liaison with employees and clients, and utilizing an Integrated Workplace Management System (IWMS) to organize work plans spanning multiple sites. Additionally, you will collaborate with team members to collect and analyze data, develop resources and processes to meet schedules, establish KPIs, support Facilities Operations & Engineering with work management reporting, and manage tools for facility estimating programs. As new opportunities arise, you will also take on additional duties to support the department's growth. The ideal candidate for this position should have at least 3 years of experience in a customer service role, be comfortable working in a fast-paced environment, possess strong multitasking abilities, and have a background in property management. Bilingual proficiency in Spanish and English is required. The interview process will involve meetings with the HR Manager, Senior Manager, and Telemundo Manager on-site. To apply for this position, please contact: Email: imran.rizvi@triconitsolutions.com Phone: 609-807-2112 Candidates who are successful in this role are known for their ability to handle a fast-paced and multitasking environment, think quickly and act decisively, work collaboratively and independently, efficiently use Microsoft products, work with work order systems, and coordinate across different teams.,