Installation, maintenance, troubleshooting and upgrades of hardware and software. Repair and set up of wired and wireless networks between Macs and PCs. Ability to identify resources requirement and recommend changes. Design, implement, test and document backup and disaster recovery for the entire network. Plan and manage servers upgrade. Apple Certified Helpdesk Specialist Apple Certified Desktop Technician Apple Certified Laptop Technician Microsoft Certified Systems Administrator 2003
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