Posted:2 days ago|
Platform:
Work from Office
Full Time
JD for Tech Support:
Daily management of personal queue of assigned support tickets and tickets and focusing on meeting ticket SLAs to achieve performance targets
Utilize ITIL best practices to enhance and optimize the services provided to end users.
Experience with Office 365 Administration, including Exchange, OneDrive, SharePoint, Intune, and Teams
Email Administration with essential level user management, including configuring new accounts, password resets, and troubleshooting user login, profile, and permission issues
Essential domain functionality experience and knowledge of Active Directory services, Group Policy, DNS, DHCP
Mandatory skills: o365/Intune/Windows AD/Share point
kindly share the resume those who have above skills to jakkakamakshi@happiestminds.com
Happiest Minds Technologies
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