Team Leader

• Effectively communicate with stakeholders and Creative Studio colleagues to evaluate and prioritize requests.
• Discuss current projects with team members and assist them where necessary.
• Give advice to colleagues and clients in software, branding, layout and design.
• Actively work on Presentation Studio requests on a regular basis
• With the help and guidance of global Presentation Studio Management and HC to deliver the following core competencies:
• Performance management including mid and end-year reviews.
• Goal setting and coaching for local team.
• Local compensation recommendations.
• Manage time off, remote work and office policies while maintaining appropriate level of staffing.
• Be a first point of contact for conflict resolution within the local team and resolve or escalate any conflict with stakeholders accordingly.
• Understand and implement Presentation Studio processes and Oliver Wyman policies.
• Act as an ambassador for the Creative Studio with stakeholders across the firm.
• Have a growing network of stakeholder relationships (both internal and external), gather feedback on a regular basis and pass on relevant information to the Presentation Studio management.
• Facilitate a collaborative and creative work environment for the team Foster relationship between team members and ensure team building opportunities.
• Provide guidance, support, and feedback to team members.
• Recognize and reward outstanding performance.
• Address performance issues and implement improvement plans when necessary.
• Assist the team where necessary to solve client problems by translating requirements into appropriate solutions.
• Escalate issues that affect the performance of the team and effectively solve any problems to ensure the team can operate well.
• Promote Oliver Wyman culture, be an ambassador of the Oliver Wyman values and live them daily (role model), encouraging attendance of firm and department initiatives and events.

Skills and Attributes:

People management

• Feedback, training & development Be able to provide constructive feedback, mentor, inspire growth and creativity, and encourage collaboration.
• Performance management Systematically manage performance, set annual objectives and deliver mid- and year end reviews.

Leadership skills

• Having and pursuing a vision for the team, leading through challenging times Communication and client service
• Have strong interpersonal skills to negotiate and build relationships with other teams and stakeholders.
• Be effective in conflict resolution.
• Have good communication skills to convey department goals to the Presentation Design team.
• Have developing presentation and public speaking skills to articulate best practices to stakeholders and team members.

Understanding of business priorities and decision-making

• Develop understanding of business priorities and how they translate in day-to-day decisions.
• Make sound decisions that are in line with the business needs.

Problem-solving and implementation

• Ability to think critically, analyze situations, and develop creative solutions.
• Create organizational and policy decisions that work for large groups

Branding and design skills

• Have strong knowledge of all Templates & Tools in the Presentation Studio, a solid understanding of the Oliver Wyman brand and a strong foundation of presentation design skills.

Technical skills

• Expert knowledge of MS Office as well as OW PPT tools and Presentation Studio toolkit and other business relevant software (Flourish, Datawrapper, Figma)

Institutional knowledge and networking:

• Have a deep understanding of the organization and capabilities of the entire department and the relevant work processes and tools (workflow, i2, etc.)
• Have a good understanding of the structure and purpose of the company and build up a network of go-to contacts.

Innovation and industry trends

• Have a keen eye and curiosity for emerging industry trends to keep ahead of the curve.