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Team Leader - Gurugram ( International Process)

Team Leader - Gurugram ( International Process)

Turiyam Consultancy

5 - 10 years

6 - 9 Lacs

Gurugram

Posted:1 week ago| Platform:

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Skills Required

Chat Shrinkage CSAT Aht Attrition

Work Mode

Work from Office

Job Type

Full Time

Job Description

A Team Leader manages and motivates a team of customer service representatives, ensuring they meet performance targets and deliver excellent service. They handle escalated customer issues & monitor key performance indicators (KPIs).

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