1. Portfolio Management: Assist in the development and implementation of reporting strategies. Monitor and manage asset portfolios to meet the company s objectives and risk profile. Analyze and provide recommendations for asset acquisition, disposition, or reallocation. 2. Asset Valuation and Risk Management: Perform regular assessments and valuations of assets to ensure they are accurately accounted for. Evaluate and assess risk factors associated with different asset classes. Develop risk mitigation strategies and implement asset management policies. 3. Reporting & Analysis: Prepare and present detailed reports on asset performance, including risk level and compliance with regulations. Track asset performance, identify trends, and recommend changes to improve performance. Analyze asset data to ensure effective decision-making in asset allocation. 4. Asset Optimization: Monitor the performance of physical assets, ensuring they are used efficiently. Work on asset life-cycle management including acquisition, and disposal. Recommend and implement strategies to optimize the returns. 5. Compliance and Regulatory Oversight: Ensure assets comply with legal updates in the records. Keep up-to-date with industry regulations and market trends to ensure assets are managed in accordance with relevant laws and standards. 6. Collaboration & Coordination: Work closely with other teams (finance, operations, legal) to coordinate asset-related projects. Assist in the development of long-term strategies to enhance the asset management framework. Provide recommendations and insights to senior management on portfolio adjustments. 7. Technology and Systems: Utilize asset management software and tools to track, manage, and report on asset performance. Maintain up-to-date records of asset transactions and valuations.

The Following is the JD in Google Workspace Management 1.User Management: Create, modify, and delete user accounts: This includes setting up new employee accounts, adjusting permissions, and disabling or removing inactive users. Manage access rights: Ensure appropriate access to resources based on user roles and responsibilities. Onboard new users: Assist new employees with accessing necessary tools and resources. 2. Software and Hardware Management: Install and configure software: Install and update operating systems, applications, and software on workstations. Install and configure hardware: Set up new hardware, including workstations and peripheral devices. 3. Security Implementation: Implement security policies: Enforce security protocols and configurations to protect data and systems. Manage security settings: Configure account-related, password, and account lockout policies. Monitor and respond to security events: Track and address potential security threats or vulnerabilities. 4. Network and Infrastructure: Maintain network infrastructure: Oversee network components like routers, switches, and firewalls. Manage network file systems: Ensure correct configuration and access to authorized users. Troubleshoot network issues: Diagnose and resolve network connectivity problems. 5.Admin Roler - Privilege Management 6. GWS - Storage Management 7. GWS - File Sharing Knowledge on MDM

L1 2yrs 3.2 CTC may differ Diploma Not Mandatory 1. Brief quickly about your daily activities? 2. List out 5 Microsoft Applications you know? 3. One day you receive complaints from users that the internet is not working but the intranet is working fine, what actions you will take? (After basic troubleshooting, if you find everything is fine, we need to escalate to the concerned team here it is Network Team) 4. How much confidence do you have in Windows10 support? 5. What is the application name to take a snapshot of a display? (Print Screen and Snipping Tool) 6. Tell us what the Challenging issue you faced was and how you resolved it? 7. Difference between OST and PST? 8. List out sequence of Boot Process? 9. Advantage and Disadvantage of Static IP over Dynamic IP? 10. User complaints about Blue Dump, what will you do? 11. What is Bit Locker Encryption and benefits of it? 12. Network is working but outlook is not Synching, steps to resolve the issues? 13. Difference between Intranet and Internet? 14. What is a Public IP Address? 15. How many partitions can we make in the OS in GPT and in MBR. 16. How can we increase RAM through a Software Program? 17. What are the troubleshooting steps where CPU usage is very high? 18. How to start Windows10 in Safe mode? 19. What are the Port numbers for DHCP/ TCP/IP/UDP/http/https? 20. What is subnet Mask? 21. Difference between Class A/B/C types of IP Address? 22. HardWare Knowledge of Laptops, Processors, HD Types, Memory, Ports Etc., 23. Basic Hardware Troubleshooting Knowledge 24. What is MBR/GPT/UEFI 25. what is BIOS 26. what is POST 27. What is DNS 28. What is DHCP 29. What is the process of the DHCP?

PostgreSQL Database Administrator Required Technical Skill Set (Must Have) PostgreSQL Database Administration Strong experience with Postgre functions, procedures, triggers, packages & performance tuning. Knowledge of Postgre Database Management, backup, monitoring database health, disk space, backup verification. Postgres SQL PL/SQL Strong analytical & troubleshooting skills. Good communication skills Good analytical skills.

Any Graduate with more than 2 Yrs experience,Good Communication. Network Support Services- D2D support functions, Tracking of Incidents, Coordination with OEM for escalated calls. Broad scope of Network Service Support is listed below: 1. Network Deliverables -Monitoring of the main and backup/secondary Links and reporting. 2. Monitoring of Bandwidth utilization, latency, packet loss etc. 3. Monitoring of Traffic Pattern over WAN for Critical links under maintenance. Periodically advising BIL for up-gradation of bandwidth based on usage and utilization pattern of links. Monitoring of L2 /L3 switches at all locations/offices. 4. Periodic monitoring of reachability of locations to DC and DR. Call logging with the facility management service providers responsible for co-ordination for switches and LAN equipment at branches in the event of failure and issues, if any. Co-ordination with LAN cabling AMC vendor for cabling related issues at DC and DR. 5. Configuration of L2 and L3 switches for administration, VLAN creation, hardening etc. Hardening of routers (BIL own) and coordination with service providers for routers supplied by them. 6. Installation & Upgrade of IOS on switches / routers (BIL own) as and when provided by SIFY and coordination with service providers for equipment supplied by them. Changing configuration based on SIFY requirement and intimation to MPLS VPN service providers for application of same on all routers. 7. Configuration of routers / switches with syslog server / SIEM tool for log shipment. Configuration of switch port security (binding MAC address with port). 8. Configuring the tool HPOV NNM as per the SIFY requirement as and when informed by SIFY Maintenance of daily / Weekly and monthly uptime/downtime report. Periodic forwarding of uptime/ downtime report to BIL / SIFY. 9. Maintaining / Updating the WAN/LAN diagram at DC and DR and for other locations (in coordination with FM). Maintaining / updating inventory of network hardware along with interfaces, IP address, IOS version etc. 10. Backup of configuration files as per backup policy of BIL and during any configuration changes etc. 11. Labeling of all the cables, MUX, Patch Panels etc., at DC and DR. Re-arranging of network equipment in the same / different rack at DC and DR. Co-ordination with vendor / OEM / service providers during Return merchandise authorization (RMA). 12. Maintaining / Updating of SOP, hardening documents etc. Coordinating with service providers for providing compliance to observations from various audits and for BIL owned devices carrying out the same.

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

Computer assembling and maintenance. Installation of Operating Systems (Windows 11,Windows 10, Windows 7) Configuring and troubleshooting MS Outlook Installation of software and application to user standards Data Backup and Restore. Troubleshooting of hardware and software problems. Sharing and Mapping Network Printing and Troubleshooting

Managing IT Spares inventory Logistic function Inward Outward Stock maintenance

Installation of Operating Systems (Windows 11,Windows 10, Windows 7) Configuring and troubleshooting MS Outlook Installation of software and application to user standards Data Backup and Restore. Troubleshooting of hardware and software problems. Sharing and Mapping Network Printing and Troubleshooting

We are looking for a motivated and enthusiastic Trainee Engineer to join our IT infrastructure team As a trainee, you will assist in the installation, maintenance, and troubleshooting of computer hardware and related peripherals This is an excellent opportunity for recent graduates to build foundational skills in hardware engineering and grow within a technical environment

2-3 Yrs MS Office Mail Writing Strong organizational and coordination abilities Basis Hardware Knowledge Complaint Resolution KPI Tracking Good Communication Skills Writing Skills Grad./Diploma

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices.

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices.

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices.

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices.

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices.

Logistic Coordinator Objective: To ensure person takes ownership of all End to End part transaction Logistics and Courier Service. Candidate must have recovered defective spare from field and > 10 days field pending parts count is 0. 1. AMC: a. Ensure branch LC dispatch part of available demand same day. b. Branch LC ensure > 10 days no parts pending in field. c. Branch LC share daily update on field pending parts with branch engineers/Branch manager and reporting manager. 2. Courier Process: d. Branch LC need to manage daily Courier transaction and maintain daily transaction report of courier part dispatch. e. Branch LC do courier end to end courier parcel tracking. f. Branch LC will do courier vendor monthly invoice validation. g. Branch LC will ensure, courier vendor submit invoice on VBM portal by 7 th of Every month. h. Help identifying local courier vendor. i. Record keeping of parcel transaction of system and manual transaction. 3. Audit of branch ops: j. Branch LC do self-audit of Branch Stock as well as Project Stock parts and share with reporting manager. k. Spares Management l. Branch Hygiene Required skill 1 Logistics Operation Support 2 Time-management 3 Verbal and written communication 4 Quick-learning 5 Team working 6 Problem solving attitude 7 Stock part management 8 Courier Service operation Reporting Structure 1 Report to Operation Manager Ajay Kumar No of position - 1

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

Experience: 1-2 Years Job Responsibility: 1-2 years of Industry Experience in handling end user support List them in order of importance. Desk side (Win7/Win8/Win10) Troubleshooting experience. OS & Application (MS-Office, Acrobat Reader etc.), Antivirus handling experience Good Knowledge of Microsoft Outlook Mail Client installation/troubleshooting Good experience for managing desktops / Laptops / Network Printers etc. Having Average communication skills.