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About Surabhi Healthcare & Research

Surabhi Healthcare & Research is a healthcare company focused on providing innovative solutions for medical research and healthcare delivery.

Pharmacy Incharge

Mysuru, Ramanagaram

5 - 9 years

INR 4.25 - 6.0 Lacs P.A.

Work from Office

Full Time

Responsibilities Overseeing sales assistants, cashiers, shelf stockers, and other pharmacy employees. Preparing drugs and executing prescription orders for collection or delivery. Ordering pharmacy supplies and controlling the inventory on a daily basis. Enforcing best practice protocols when storing prescription drugs and controlled substances. Verifying prescription details with the healthcare specialists who prescribed them, when required. Advising customers about the recommended use, dosage, and possible side-effects of medication. Maintaining an approved drug and controlled substances list and verifying expiry dates. Monitoring product displays and shelves, as well as the general appearance of the pharmacy. Addressing customers' requests and complaints. Appointing and training new pharmacy employees and scheduling shifts. Requirements: A doctor of pharmacy degree (PharmD) accredited by the accreditation council for pharmacy education. A bachelor's degree in business administration, or an equivalent qualification preferred. State-approved license to practice as a pharmacist. Demonstrable experience in a managerial capacity at a pharmacy. In-depth knowledge of the pharmacological uses and side effects of prescription drugs and controlled substances. Advanced knowledge of protocols regulating the safe storage of prescription drugs and controlled substances. Exceptional communication skills in advising customers and managing employees. Ability to proactively follow up any irregularities with scripts processed at the pharmacy. Competency in pharmacy management software, such as RxMaster Pharmacy System. Excellent written and verbal communication skills. Preferred candidate profile Degree in D pharma/B Pharma/M Pharma.

Nicu Staff Nurse/Senior LDR Staff Nurse

Bengaluru, Ramanagaram

1 - 6 years

INR 1.0 - 4.5 Lacs P.A.

Work from Office

Full Time

NICU Nurse Responsibilities: Providing round-the-clock care to premature and severely ill newborn infants. Caring for the basic needs of infants; for example, feeding and changing diapers. Performing medical procedures; for example, inserting intravenous lines, performing tests, and administering medications. Assisting the NICU physicians in medical procedures and treatments. Using and adjusting specialized medical equipment. Formulating nursing plans and evaluating the effectiveness of treatments. Comforting ill newborns and anxious parents and family members. Offering support to parents and family members and educating them on the at-home care of their newborn. NICU Nurse Requirements: A Registered nursing license. A bachelor's of science degree in nursing. 1 year's experience in ICU or NICU. A CPR certification. Excellent written and verbal communication skills. The ability to offer emotional support to parents, guardians, and family members. Working knowledge of NICU specialized equipment. The ability to work in a team. The ability to offer comfort to ill newborns . LDR Senior Staff Nurse Position Responsibilities: In addition to supervising basic nursing care, responsibilities of incharge include (but are not limited ro): Daily activities: Supervises daily inventory checks before every shift commences. Allots nurse-patient for the day and updates dashboard. Collects feedback of the customers before start of the shift. Maintain cordial conduct among the staffs working in the unit for easy flow of information. Supervise and guides staffs to perform procedures as per the policies and protocols. Attend Consultant rounds. Keeps the consistent check on the staff activities and motivates them. Assists the lactating mothers and take classes in the absence of the Lactation Counselor. Monitors and channelizes admission-discharge process, in-house and out-house investigations for easy continuity of care. Mentors Nurse in providing education, information and emotional support to the patient's family and caregivers by correlating the disease condition to the systems presented. Orients the onboard nurses regarding the functioning of the units and allots mentors for learning the routine staff activities.Monitors and coordinates with clinical Nurse instructors for the smooth onboarding. Performs life saving measures as and when required. Supervises supply of sterile Equipments from CSSD. Coordinates with Housekeeping department for providing good customer care. Coordinates and communicates with the maintainance department for providing good customer services. Coordinates and communicates with the Biomedical department for maintaining the biomedical Equipment to the best of usage. Maintain records in the floor i.e., admission, discharge, leading, and borrowing register, CSSD register, rounds book, inventorybook, etc. Supervises waste disposal of the floor as per the Infection Control Policy. Performs regular stores idents from pharmacy and stores departments for repenising the consumed items. Solves interdepartmental and customers related issues and channelizes it to the concerned line of authority. Disseminates managerial information to the staffs. Coordinates inter/intra hospital transfers with the nursing superintend. Reports daily to nursing superintend- nursing care regarding the functioning of the floor. Assigns patients to staff. Communicates pertinent information to the Docters on rounds (advocates of patients) May have to start IV if a nurse is busy. Cover desk when others nurses are busy. Assists with settling disputes among other employees. Communicates pertinent information to the Pharmacy, others floors, lab. Make super patient census is updated. Assists in crisis i.e., code blue, rapid response. Deal with family complaints or call in patients relations if needed. Deal with narcotic discrepancy count according to pharmacy policy. Check cash cart as per the protocol. Assist with discharge paper work. Assists with checking off charts and noting orders. To assits Epidural procedure all staff to be trained by the incharge.

IP Incharge

Mysuru

1 - 6 years

INR 1.5 - 3.0 Lacs P.A.

Work from Office

Full Time

Kangaroo Care Women & Children HospitalsName Department: IPDDesignation: Incharge - IPDReporting to: Manager - OperationsJob Description Overall Supervision and functioning of the department to deal with billing clarifications with respect to Cash, TPA, corporate. Ensure staff training in billing & Billing audit Policy. Improve processes to achieve quick and error free billing. Primary Responsibilities Deposit Collection Ensure that the admission deposit is collected as per policy at the time of admission Ensure that the surgeries are proceeded only after collection of OT clearance amount minimum of 70% of the package IP Service Posting Ensure that the services provided to patients are posted in HIS on regular basis The respective stakeholders are informed regarding pending service posting and ensure the same is completed within 12 hours of informing OT billing Ensure the OT billing is closed within 4 hours of surgery completion. In case of items where GRN is pending, ensure that the OT billing is closed within 24 hours of surgery completion IP Billing Ensure that all the patients leave the hospital only after paying complete bill and bill closure in software and discharge clearance is issued to all the patients Keep track of Open bills of discharged patients and get them closed withing 24 hours Credit Billing In case of credit/corporate patients, the bill must be closed after receiving Final authorisation from the TPA/insurance company and clearing the patient payable amount from the patient Ensure that the required Document are sent as soon as possible and any query is resolved within 24 hours Discounts Ensure the staff, clinicians and their next of kin are given discounts as per policy Authorise the discounts as per policy for cash patients and ensure that the discount remarks are entered properly in HIS Ensure the discount approvals are taken in designated forms and authorisation is taken from respective authorities as per policy. The scanned copies of forms are uploaded in HIS for future reference. Bill cancellation & refund Authorise the bill cancellations due to billing error, admission cencellation or any other reasons. Document the same in HIS under reason for cancellation Ensure the refund is processed within 24 hours of bill cancellation Outstanding Ensure that the Daily monitoring of bill status and collection of outstanding is done without failure Bill Audits Ensure that 100% of the bills are audited before closing the bills. Recounselling In case the interim bill of patient goes beyond the estimate, ensure the staff informs the financial counsellor for recounselling of the patient Weekly responsibilities Review the weekly Score cards for Billing, Credit cell & Credit control Analyse the reasons for poor performing parameters and plan for improvement Keep track of outstandings cleared from Corporate, TPA and Govt schemes and accordingly get it closed in TCS Audit minimum 10% of IPD discharge files. Monthly responsibilities Prepare and present Monthly MIS to higher management. Discuss the challenge areas, propose and implement solutions Departmental Audit to review the process and Compliance to Policy and processes in Operational Areas Setting quality indicators and performance indicators of the department as per the policy of the Unit. Thouroughly Check the service master once in a months for for 10% of service codes in IPD bills for duplicate code, zero value items, pricing version vs payer type, payer name duplicacy, pricing/laddering across various room categories and get the same corrected Review monthly performance of OPD in terms of Business, Predictability, Patient Experience and timeliness General Responsibilities Tarrif & SOC Ensure that the SOC is updated in HIS as per the revised charges annually Ensure that the SOC is revised every year after market research and the same is implemented after getting approval from higher authorities Packages Ensure that all the packages/payer are created and the charges are updated as per SOC in HIS In case of any new package, propose the package and get it created through IT team. New service creation In case any new service needs to be created, ensure the same is requested to IT for creation as per standard process and the charges across all room/payer categories are updated Service master management Thouroughly Check the service master once in six months for duplicate code, zero value items, pricing version vs payer type, payer name duplicacy, pricing/laddering across various room categories and get the same corrected Staff Management Prepare duty rotation for the billing staff and ensure that the staff is properly trained in all standard processes of billing Ensure availability of sufficient number of staff in department Ensure the staff are well trained for delivering their duties Plan and design growth plan of staff Provide proper Job description and KRA KPIs to all the non-clinical staff Performance appraisal of staff Key Skills and Qualifications Minimum Education B. Com/ M. Com/BBA

Surabhi Healthcare & Research

Surabhi Healthcare & Research

|

Healthcare & Research

Wellness City

50-100 Employees

3 Jobs

    Key People

  • Dr. Anjali Mehta

    CEO
  • Rahul Sharma

    CTO
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