India
Not disclosed
On-site
Full Time
We're looking for a creative Front-end Developer to bring innovative, visually appealing web interfaces to life. In this role, you’ll use modern web technologies to craft delightful, responsive user experiences while collaborating closely with a supportive design team. If you love blending art with code and making the web a brighter place, we’d love to hear from you! Responsibilities Collaborate joyfully with designers and team members to create engaging, pixel-perfect user interfaces. Write clean, efficient, and accessible code that brings our creative ideas to life on the web. Keep our websites responsive and fun on every device, ensuring a delightful experience for everyone. Integrate seamlessly with back-end services, making data flow effortlessly and securely. Stay curious and explore the latest front-end trends to keep our projects fresh and innovative. Troubleshoot and resolve any issues with a proactive, can-do spirit that keeps our users smiling. Share your insights and work collaboratively to continuously improve our digital experience. Qualifications Passionate about designing user-friendly and visually engaging web experiences. Proficient in HTML, CSS, and JavaScript, along with modern frameworks like React or Vue. Always eager to learn and stay up-to-date with the latest front-end trends. Comfortable collaborating with designers and back-end developers to bring ideas to life. Experienced in creating responsive, performance-optimized layouts for all devices. Dedicated to writing clean, maintainable code with attention to detail. Excited to contribute creative solutions and a positive, team-oriented spirit. Show more Show less
India
Not disclosed
On-site
Full Time
We at SupportFinity are seeking a friendly and enthusiastic Customer Success Manager to join our team in Asia. As a Customer Success Manager, you will be responsible for building strong relationships with our valued customers, ensuring their satisfaction and success with our products and services. You will serve as a trusted advisor, providing guidance and support to help our customers achieve their goals. If you have a passion for customer satisfaction and enjoy building long-lasting relationships, we would love to hear from you! You will need to approach potential customers through our sales channels, conduct demos and close new sales deals. Responsibilities Build and maintain strong relationships with customers, acting as their main point of contact for any inquiries or issues. Understand customer needs and goals, and provide strategic guidance and support to help them achieve success. Proactively identify opportunities to upsell or cross-sell additional products or services that will benefit the customer. Collaborate with internal teams to ensure timely and effective resolution of customer concerns or problems. Regularly check in with customers to gather feedback and measure satisfaction, making any necessary adjustments to improve their experience. Provide regular updates and reports to customers, keeping them informed about new features, updates, and industry trends. Act as a trusted advisor, offering insights and best practices to help customers optimize their use of our products and achieve their desired outcomes. Qualifications Excellent communication skills, both verbal and written, to effectively engage and build relationships with customers. Strong problem-solving and critical thinking abilities to identify and address customer needs and concerns. Proven track record of exceeding customer expectations and achieving high levels of customer satisfaction. Ability to collaborate and work cross-functionally with internal teams to ensure seamless customer experiences. Exceptional organizational and time management skills to effectively prioritize and manage multiple customer accounts. Deep understanding of the product or service being offered, enabling the ability to provide valuable insights and guidance to customers. Empathetic and patient approach to provide exceptional customer support and resolve issues in a timely manner. Show more Show less
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