SueprBottoms

Retention Consultant 1) Consultant Role2) Connect with customers and resolve their concerns and try to convert them with repeated orders3) Sending WhatsApp messages to assigned customers4) Connect with customers to get a better understanding if they are happy with SuperBottoms, or have any concerns.5) If they are Happy then use the opportunity to guide them towards purchasing the next or our latest products.6) If they are Unhappy you will need to Address the concern(s) and increase the conversion rate.7) Coordinate with the MomsConnect team for closures. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Company Profile: - SuperBottoms is a direct-to-consumer brand of baby products specialising in eco-friendly and reusable cloth diapers and related accessories. SuperBottoms offers washable cloth diapers, langots, underwear, cloth menstrual pads and other related accessories. - SuperBottoms is India's 1st certified and No. 1 voted eco-friendly cloth diaper brand. Known for its excellent quality, quirky designs, tested & certified products at affordable prices. Job Overview As a Category Manager, you will be responsible for overseeing the P&L of the category/brand across multiple marketplaces, ensuring the achievement of targets such as GMV and contribution margin. Your role will involve managing both top-line and bottom-line metrics, optimizing inventory, and minimizing product returns. Key Responsibilities - Responsible for P&L for the category/brand across marketplaces and ensuring achievement of targets in terms of GMV and contribution margin. - Management of top-line and bottom-line, product returns and inventory mix. - Process development, operational planning to support forecasting and new launches. - Researching, analyzing data and market insights for the category to double down on the winning SKUs. - Understanding of AOP & operations. - Weekly and monthly tracking of business metrics. - Working with internal marketing team to get the communication routes right. - Working with the internal performance/product/retention team to ensure the targets are achieved. Qualification & Skills: - Premier Institute MBA with 5+ years of experience in E-commerce/D2C industry in Category Management. - Attention to details, & hands on approach to solving problems. - Strong analytical and interpersonal skills. - Self-motivated, with a strong bias for execution. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

About Us : We are a fast growing D2C brand in the sustainable baby care space. Founded in 2018 by Pallavi Utagi, SuperBottoms is a D2C brand in the sustainable baby-care space. Backed by investors such as Lok Capital, DSG Consumer Partners, and Saama Capital, SuperBottoms aims to build a brand that stands for high-quality products that care for both the baby and the planet. SuperBottoms is an undisputed leader in the sustainable baby-diapering space and aims to strengthen the position via brand campaigns with the now investor and ambassador, Alia Bhatt and also via offline expansion in the coming years. Job Overview : As a Category Manager, you will be responsible for overseeing the P&L of the category/brand across multiple marketplaces, ensuring the achievement of targets such as GMV and contribution margin. Your role will involve managing both top-line and bottom-line metrics, optimizing inventory, and minimizing product returns. Key Responsibilities : - Responsible for P&L for the category/brand across marketplaces and ensuring achievement of targets in terms of GMV and contribution margin. - Management of top-line and bottom-line, product returns and inventory mix. - Process development, operational planning to support forecasting and new launches. - Researching, analyzing data and market insights for the category to double down on the winning SKUs. - Understanding of AOP & operations. - Weekly and monthly tracking of business metrics. - Working with internal marketing team to get the communication routes right. - Working with the internal performance/product/retention team to ensure the targets are achieved. Qualification & Skills : - Premier Institute MBA with 5+ years of experience in E-commerce/D2C industry in Category Management. - Attention to details, & hands on approach to solving problems. - Strong analytical and interpersonal skills. - Self motivated, with a strong bias for execution. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Job Responsibilities :- Maintain a clean and organized kiosk/stall.- Counting the stalk daily- Calling customers from previous day- Login in to shopify website and setting up the start card machine- Respond to each guest when at store with courteous, prompt and friendly service- Uploading the data and punching the online orders- Updating the manager with the sale data and make card machine summary report- Suggest betterment and Express top level operational excellence at store through appearance, cash handling and visual merchandising.Must haves :- Must be having experience of billing through mobile app (POS billing software wil be a plus)- Excellent selling skills- Should be proactive and innovative in attracting customers and increasing the brand awareness.- Should be fluent in English, Hindi and Marathi- Should be familiar with POS app in android phone- Should have prior experience of Kiosk sale executive This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

About Us:Superbottoms is a direct-to-consumer brand that makes functionally smart and sustainable products for parents who are conscious about their parenting choices. Backed by leading investors such as Saama Capital, Titan Capital and DSG Consumer Partners, Superbottoms is poised to establishing the category of cloth diapers in India and other sustainable, functional baby products & Kidswear in India.Job Overview:This role involves working with the website and CRM team closely to drive retention and loyalty with existing customers with the help of automated marketing, loyalty programs, email/sms marketing and more.Primary Responsibilities:- Create monthly strategies.- Ideate, build & execute consumer lifecycle programs to drive retention, reactivation, engagement and onboarding with a focus on Conversions, LTV & repeat purchases.- Innovate, launch, and grow new marketing programs on the platform in areas such as consumer delight, loyalty, recommendation and automated marketing.- Analyzing of retention programs, making continuous improvements based on performance, trends, and insights via tests and iterative optimization- Partner with the product team (website) to translate business goals into short term and long term product roadmaps- Comfortable in generating a strategic vision as well as glide path with product teams.- Stay abreast of new innovations and the latest technology trends and explore ways of leveraging these- Work closely with the Acquisition team to build processes for customer onboarding process in the channel mix to maximize retention- Work closely with Business Analytics and Digital Marketing teams to build prediction models in order to optimize re-engagement strategies.Desired Experience:3 Years - 12 YearsDesired Skills: - 3+ years of experience in user management, consumer lifecycle or CRM roles in consumer oriented businesses- Expertise in using tools like Clever Tap, Moengage, Webengage, etc- Expertise in creating journeys for different customer segments- A hustler and a leader with great attention to detail- A keen sense of ownership, speedy execution and resourcefulness- Demonstrated skills in managing complex processes with multiple business owners, making trade-offs against business priorities- Passion for data, metrics and quantitative/qualitative analysis, and ability to turn analysis into actionable marketing plans- Ability to develop strategies and measurable implications with strong analytical skills- Prior experience in managing and developing people and skills is a must- Prior experience of working with e-commerce, D2C companies will be a plus This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

About Us: - We are a fast growing D2C brand in the sustainable baby care space. Founded in 2018 by Pallavi Utagi, SuperBottoms is a D2C brand in the sustainable baby-care space. Backed by investors such as Lok Capital, DSG Consumer Partners, and Saama Capital, SuperBottoms aims to build a brand that stands for high-quality products that care for both the baby and the planet.- SuperBottoms is an undisputed leader in the sustainable baby-diapering space and aims to strengthen the position via brand campaigns with the now investor and ambassador, Alia Bhatt and also via offline expansion in the coming years. Job Summary: As the Key Account Manager for Marketplaces, you will be responsible for developing and executing strategic initiatives to drive sales, maximize profitability, and strengthen our partnership with Amazon. You will serve as the primary point of contact for all communication and collaboration between our company and Amazon, ensuring alignment with their goals and objectives while representing the best interests of our company. Key Responsibilities : - Managing the Joint Business Plan with Amazon end to end and being responsible for driving topline as well as bottomline (CM2) for the channel- Managing brand level sales target for the brand with timely tracking and intervention.- Connecting and building a strong relationship with the Amazon team to ensure support as well as issue resolution to achieve the expected targets- Managing ads on the platform to drive sales- Analyze market trends, competitive landscape, and customer insights to identify opportunities for product assortment expansion, pricing optimization, and promotional strategies.- Collaborate with internal teams such as marketing, supply chain, and product development to ensure seamless execution of initiatives and timely resolution of any issues.- Monitor and report on key performance metrics, including sales performance, inventory management, and profitability, providing regular updates to senior management.- Lead negotiations with Amazon on pricing, terms, and promotional opportunities to drive mutual business growth and profitability.- Stay informed about changes in Amazon's policies, algorithms, and marketplace dynamics, and proactively adapt strategies to maintain a competitive edge.- Provide guidance and support to cross-functional teams to optimize product listings, enhance brand presence, and improve overall customer experience on the Amazon platform.- Serve as a subject matter expert on Amazon's platform capabilities, tools, and best practices, sharing knowledge and insights with internal stakeholders as needed. Qualifications & Skills: - Bachelor's degree in business, marketing, or a related field; MBA preferred.- Experience in managing Amazon for a leading brand with at least 5cr pm in Amazon sale- Self-motivated and results-oriented, with a strong sense of accountability and ownership.- Ability to thrive in a fast-paced environment and effectively manage multiple priorities simultaneously.- Proficiency in Microsoft Office suite (Excel, PowerPoint, Word) and experience with CRM software preferred. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Role Summary :As a vital member of our team, you'll dive into data from diverse channels, handling reports crucial for our SB website and other ecommerce platforms. You will handle day-to-day challenges in cataloging, pricing, merchandising, and discount oversight across all channels.Key Responsibilities :- Analyze data and reports from multiple sources.- Develop and maintain reports for SB website and various ecommerce channels.- Demonstrate operational excellence in addressing cataloging, pricing, merchandising, and discount management issues.Desired Experience :- 2+ years of relevant experience.- Proficiency in Advanced Excel.- Demonstrated ability in data analysis and forecasting. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Job Responsibilities : - Maintain a clean and organized kiosk/stall. - Counting the stalk daily - Calling customers from previous day - Login in to shopify website and setting up the start card machine - Respond to each guest when at store with courteous, prompt and friendly service - Uploading the data and punching the online orders - Updating the manager with the sale data and make card machine summary report - Suggest betterment and Express top level operational excellence at store through appearance, cash handling and visual merchandising. Must haves : - Must be having experience of billing through mobile app (POS billing software wil be a plus) - Excellent selling skills - Should be proactive and innovative in attracting customers and increasing the brand awareness. - Should be fluent in English, Hindi and Marathi - Should be familiar with POS app in android phone - Should have prior experience of Kiosk sale executive.