Student Relationship Executive

0 years

1 - 2 Lacs

Posted:4 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

JOB DESCRIPTION:

Maintaining a positive, empathetic and professional attitude toward students at all times.

Student-focused, with a restorative approach and a commitment to providing a positive and supportive environment in which students can learn and develop

Responding promptly to student inquiries.

Communicating with people through various channels.

Acknowledging and resolving complaints.

Should have excellent communication skills, with the ability to analyse and resolve problems quickly and effectively,

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of interactions, transactions, comments and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the service process.

Ensure customer satisfaction and provide professional customer support.

Job Type: Full-time

Pay: ₹15,000.00 - ₹22,000.00 per month

Schedule:

  • Day shift

Supplemental Pay:

  • Performance bonus

Work Location: In person

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