About Stratex: Stratex is a Consulting firm that helps organisations turn operational challenges into opportunities for growth and innovation. We do this through three integrated pillars: strategic consultancy, purpose built software suite and expert led shared services, providing mission driven organisations with seamless, end to end support. If you thrive in an environment that rewards initiative and accountability while empowering you to help organisations internationally reach their full potential, Stratex offers the platform to do your best work. Who you naturally are: Customer minded: You like helping people find answers and build smooth working relationships Detail focused: Schedules, checklists and clean data give you a sense of control and clarity Calm under pressure: Unexpected changes don't fluster you; you adjust plans and move on Tech friendly: New software feels intuitive, and you're quick to explore shortcuts and features Growth oriented team player: Feedback motivates you, and you enjoy learning from more-experienced colleagues What youll own: 1. Client Account Support Assist the Client Account Manager with day-to-day coordination for Australian client accounts Track service-level metrics, prepare status summaries and flag risks or new requests for action 2. On-Ground Service Management and Rostering Assistance Help create and publish rosters for in-home and facility care Keep audit-ready records of hours, breaks and approvals Resolve routine roster queries from staff; escalate complex issues promptly 3. Workforce Planning Support Collect data on staffing patterns, seasonality and pipeline changes Work with HR and service managers to balance workloads and minimise overtime 4. Compliance Check Verify rosters against Australian award rules and internal policies Maintain organised documentation for audits and client reviews 5. System and Process Improvement Enter updates and pull reports from the rostering platform Suggest simple workflow tweaks or automations that remove manual effort 6. Communication and Coordination Distribute schedule changes quickly across HR, operations, finance and frontline teams Ensure messages are clear, consistent and time-zone appropriate 7. Incident and Contingency Management Assist in real-time incidents when service incident occurs 8. Continuous Improvement Analyse utilisation and engagement data to identify process gaps Contribute to mini- projects that improve service quality and team experience What you bring: Internship or up to two years of experience in client service, scheduling, HR operations or a similar support role Exposure to any rostering or workforce-management tool is a plus; enthusiasm to learn new software is essential Basic understanding of labour-law concepts through coursework or practical experience is advantageous Strong written and spoken English that communicates clearly and courteously with international stakeholders Willingness to work 5 AM to 2 PM IST to collaborate live with Australian teams Why Stratex? Work directly with Australian clients and gain genuine international account management experience Take full ownership of forecasting, rostering and real-time incident response and see your impact every day Use modern WFM and analytics tools in a culture that rewards innovation and collaboration Earn a competitive salary, performance bonuses and public recognition for operational excellence

About Stratex: Stratex is a Consulting firm that helps organisations turn operational challenges into opportunities for growth and innovation. We do this through three integrated pillars: strategic consultancy, purpose built software suite and expert led shared services, providing mission driven organisations with seamless, end to end support. If you thrive in an environment that rewards initiative and accountability while empowering you to help organisations internationally reach their full potential, Stratex offers the platform to do your best work. Who you naturally are: Connector: You walk into a room (or a Teams call) and instantly map who needs what and who can help. Organiser: Calendars, rosters, run-sheets: you love turning chaos into colour coded certainty. Quick thinker: Last - minute change? You are already lining up options. Tech curious: Comfortable experimenting with modern tools and dashboards; anything that squeezes extra minutes out of the day. Emerging leader: You seek mentors, share knowledge and picture yourself guiding a bigger team. What youll own: 1. Client Account Management Act as Stratex's primary liaison for a portfolio of Australian client accounts. Monitor service-level agreements daily, ensuring roster integrity remains the core deliverable. Hold regular check-ins and business reviews, translate new service needs into clear operational actions and flag opportunities to leadership. 2. On-Ground Service Management and Rostering Collaborate with stakeholders to create rosters that cover both in-home and facility-based care. Balance client requirements, staff preferences and labour rules to keep every shift filled without gaps. Publish schedules in the rostering platform and refresh them promptly when circumstances evolve. Maintain audit-ready records of hours, breaks, approvals and exceptions, and answer roster queries with clarity and empathy. 3. Workforce Planning and Optimisation Forecast staffing demand using seasonal patterns, service pipelines and stakeholder feedback. Coordinate with service managers and HR to keep workloads healthy and overtime sensible. 4. Compliance and Labour-Law Adherence Check each roster against Australian award rules, labour guidelines and internal policies. Keep documentation complete and organised for audit or client verification. 5. Technology and Systems Management Use modern rostering software to streamline scheduling and surface actionable insights. Suggest workflow enhancements or automations that free teams to focus on people. 6. Communication and Coordination Publish schedule changes quickly across HR, operations, finance and frontline leaders. Ensure all stakeholders receive consistent, timely information. 7. Incident and Contingency Management Lead real-time response when service incidents occur, providing employees and clients with clear guidance and support. 8. Continuous Improvement Analyse utilisation and engagement data to identify process gaps. Lead small improvement projects that lift service quality and team experience. What you bring: Account-management pedigree with clients in the UK or wider APAC region, you understand time-zone etiquette, cultural nuance, and service-level expectations across borders. Exposure to workforce-management or rostering tools is a strong plus, though not mandatory. Familiarity with labour regulations whether Australian, UK, or other APAC frameworks will help you hit the ground running. Exceptional written and spoken English; you communicate with clarity, empathy, and confidence at every level. Comfort with early-morning India hours (5 AM to 2 PM IST) to collaborate live with Australian stakeholders. Why Stratex? Work directly with Australian clients and gain genuine international account management experience Take full ownership of forecasting, rostering and real-time incident response and see your impact every day Use modern WFM and analytics tools in a culture that rewards innovation and collaboration Earn a competitive salary, performance bonuses and public recognition for operational excellence

About Stratex: Stratex is a Consulting firm that helps organisations turn operational challenges into opportunities for growth and innovation. We do this through three integrated pillars: strategic consultancy, purpose built software suite and expert led shared services, providing mission driven organisations with seamless, end to end support. If you thrive in an environment that rewards initiative and accountability while empowering you to help organisations internationally reach their full potential, Stratex offers the platform to do your best work. Roles & Responsibilities 1. CEOs Daily Board: Update with Most Important Tasks (max three). Add Shortlisted Tasks and maintain a Backlog of future projects/ideas. 2. Personal Development Board: Maintain a board with the CEOs reading lists. Track personal development goals. 3. Organizational Boards & Leave Calendars: Monitor project due dates and task priorities. Manage the leave calendar and holiday requests with HR. 4. CEO Calendar & Communication Management: Plan the CEOs schedule two weeks in advance with balanced, color-coded blocks (physiotherapy, meetings, deep work, management days). Manage emails and phone calls to ensure effective communication and scheduling. 5. Meeting & Planning Sessions: Prepare and circulate agendas for meetings and internal planning sessions with content, deliverables, and oversight. Capture meeting notes (using Fathom) and update action items on Monday.com. 6. Grooming Appointments & Subscriptions: Schedule personal grooming appointments per defined frequency. Maintain a register of team subscriptions (e.g., Adobe, Fathom). 7. Invoice Follow-Up: Maintain a follow-up register for invoices. Coordinate with the Finance Officer to confirm processed payments and archive emails. 8. Administrative & Operational Support: Manage confidential documents, contracts, and business files. Assist in project management tasks, prepare reports, documents, and track progress. 9. Process Automation & Data Integrity: Implement automation solutions using tools like Monday.com, Zapier, Excel, Visio, and ChatGPT. Ensure data integrity across digital platforms. What You Bring Proven experience in executive support or high-level administrative roles. Expertise in managing complex calendars, emails, and digital task management tools. Strong technical skills in Microsoft Office Suite, Monday.com, Zapier, etc. Exceptional organizational, multitasking, and communication skills. Proactive, problem-solving mindset with utmost confidentiality and professionalism. Why Join Us Become a vital part of an innovative executive team directly impacting organizational success. Enjoy a collaborative culture that values your input and supports professional growth. Work closely with the CEO, driving efficiency and strategic initiatives. Experience continuous learning opportunities in a fast-paced, forward-thinking environment.

Role & responsibilities 1. Video Creation for Training Record, edit, and produce instructional videos (including voiceovers) using Canva or similar tools. Ensure video content meets training requirements and brand standards. 2. Design & Branding Support Develop creatives for social media, marketing campaigns, and presentations. Maintain brand consistency across all deliverables (digital or print). 3. Creative Collaboration Brainstorm fresh ideas with the team for branding initiatives and internal projects. Incorporate feedback from various stakeholders throughout the design process. 4. Quality Assurance Stay updated on design trends, ensuring visually appealing and current materials. Deliver projects within deadlines while adhering to quality benchmarks. Preferred candidate profile Canva Expertise: Proven ability to create videos (including voiceovers) and graphics using Canva. Photoshop & Illustrator (Basic Competency): Ability to handle basic edits, layouts, and file exports. Attention to Detail: You take ownership of deliverables and ensure accuracy. Time Management: Capable of juggling multiple tasks in a remote, fast-paced environment. Preferred Skills Motion graphics or video editing (Canva and Canva Pro). Exposure to or knowledge of Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro) is a plus. Understanding of basic branding and marketing principles

Role & responsibilities 1. Social Media Marketing Assist in scheduling and posting content on platforms like LinkedIn and Instagram. Stay updated on industry trends and contribute ideas for timely and engaging social media content. 2. Website & SEO Support Support SEO tasks such as keyword research, on-page SEO updates, and basic link-building activities. Assist in content updates and edits for website pages and landing pages. 3. Content Marketing Research and shortlist topics for blogs, articles, and social media posts. Draft and proofread short-form and long-form content for different digital channels. 4. Email Marketing Assist in creating and scheduling email sequences and newsletters. Help with email list management and segmentation. Preferred candidate profile Must-Have Skills Strong writing, editing, and content creation skills with attention to detail. Familiarity with LinkedIn, Instagram, and social media scheduling tools. Basic understanding of SEO principles and how websites rank on search engines. Preferred / Bonus Skills Working knowledge of Google Docs, Sheets, and Slides. Exposure to email marketing tools (e.g., Mailchimp). Interest in learning about digital marketing analytics and performance tracking.

Role & responsibilities 1. Video Creation & Editing Create, edit, and produce training videos, explainer clips using Canva. Add voiceovers, subtitles, animations, and transitions to enhance video quality. Ensure video content aligns with project requirements, social media formats, and brand standards. 2. Graphic Design & Branding Support (Using Canva & Canva Pro) Design social media creatives, marketing materials, presentation slides, and other digital assets. Work with predefined brand kits and ensure visual consistency across all deliverables (digital or print). Adapt content for different aspect ratios (e.g., Instagram posts, LinkedIn banners, YouTube thumbnails). 3. Creative Collaboration & Idea Contribution Participate in brainstorming sessions with the marketing and design teams. Contribute fresh creative ideas for internal campaigns, training programs, and branding projects. Incorporate feedback and iterate designs based on stakeholder inputs. 4. Quality, Trends & Timely Delivery Stay updated with social media design and video trends. Ensure all deliverables are visually appealing, on-brand, and delivered within deadlines. Maintain high attention to detail, especially in layout, typography, and video sequencing. Preferred candidate profile Canva Expertise: Proven ability to create videos (including voiceovers) and graphics using Canva. Photoshop & Illustrator (Basic Competency): Ability to handle basic edits, layouts, and file exports. Attention to Detail: You take ownership of deliverables and ensure accuracy. Time Management: Capable of juggling multiple tasks in a remote, fast-paced environment. Preferred Skills Motion graphics or video editing (Canva and Canva Pro). Exposure to or knowledge of Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro) is a plus. Understanding of basic branding and marketing principles

Role & responsibilities Perform daily bookkeeping and maintain accurate financial records. Prepare and complete daily bank reconciliations. Record basic journal entries in the accounting system. Assist with accounts receivable invoice creation, receipt tracking, and followups. Assist with accounts payable vendor bill processing and payment scheduling. Support payroll processing and related documentation. Help maintain the general ledger and assist in monthly/quarterly closing activities. Compile routine financial reports and assist with adhoc analysis. Ensure proper filing and organization of finance documents. Collaborate with crossfunctional teams to streamline daytoday finance operations. Qualifications & Skills Final year undergraduate student or recent graduate in Finance, Accounting, Commerce, Economics , or a related discipline. Foundational understanding of accounting principles (debits/credits, ledgers, journal entries). Working knowledge of MS Excel (formulas, pivot tables) and familiarity with accounting software. Strong analytical aptitude and high attention to detail. Ability to manage time effectively and meet deadlines while balancing academic commitments. Clear verbal and written communication skills. Demonstrated integrity, curiosity, and eagerness to learn. Nice to Have Exposure to basics of GST/TDS or payroll regulations. Experience with data visualization or businessintelligence tools. What You Will Gain Hands on experience with realworld finance operations in a consulting environment. Mentorship from qualified finance professionals and access to learning resources. Opportunity to translate classroom theory into practical skills. Stipend and formal certificate of internship completion. Potential pathway to a fulltime role based on performance and business needs.