Position Title: Assistant Vice President Operations (Banking & Capital Markets) Role Overview: The Assistant Vice President Operations will manage and oversee the operational framework supporting Banking and Capital Market services, with a specific focus on U.S. banking standards and regulatory compliance. This individual will lead a team of managers, ensuring high-quality service delivery aligned with established KPIs and service-level agreements (SLAs), while maintaining adherence to industry best practices and regulatory frameworks. Key Responsibilities: Operational Oversight & Compliance: Oversee day-to-day banking operations with a solid grasp of U.S. banking regulations and compliance requirements. Monitor and ensure adherence to internal standards, regulatory guidelines, and industry benchmarks. Drive operational excellence by implementing control mechanisms and process enhancements. Prepare and maintain operational metrics, dashboards, and executive reports for leadership and committee review. Governance & Risk Management: Support client-driven risk governance frameworks and cross-functional initiatives to ensure cohesive operational alignment. Participate in the front-line risk management programs, helping to evaluate, monitor, and reduce operational risks for diverse client portfolios. Assist with integrating process changes resulting from regulatory updates or market shifts. Conduct root cause analyses and incident reviews to detect process vulnerabilities and collaborate with stakeholders on strategic solutions. Stakeholder Collaboration: Work closely with internal and external partners to ensure consistent operational practices and oversight standards. Facilitate communication across departments to align objectives and deliver seamless service to clients. Leadership & People Management: Lead and mentor a team of professionals, providing coaching, performance feedback, and development opportunities. Conduct regular evaluations to enhance individual and team performance. Bring pan-India exposure to managing diverse teams across various regional locations. Project & Process Management: Oversee commissioning of new banking and capital market operations projects, as well as the decommissioning of outdated workflows. Manage project lifecycles, including budgeting, timeline management, and quality control to ensure timely and cost-effective delivery. Promote continuous improvement through process evaluations and quality audits. Qualifications & Skills: Education: Bachelor's degree in any discipline required; preference for candidates with a Master's degree in Finance or related fields. Professional Experience: Proven experience in managing complex banking operations and regulatory compliance frameworks. Good to have experience in Fraud Operations, KYC, AML, Chargeback, Collections, Capital Market. Familiarity with project management methodologies and risk assessment techniques. Strong understanding of operational risk, control assessments, and remediation planning. Ability to manage multiple priorities in a dynamic environment, delivering under tight deadlines.