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4 Job openings at Southco
About Southco

Southco is a global leader in engineered access hardware, providing solutions that enhance the usability, safety, and security of a wide range of applications in industries such as aerospace, automotive, and telecommunications.

Senior Project Engineer

Pune

7 - 12 years

INR 10.0 - 15.0 Lacs P.A.

Work from Office

Full Time

CHARACTERISTICS OF THE JOB A. Job Summary & Dimensions The Senior Project Engineer is responsible for the success of New Product Development Projects throughout the full project life cycle. This position acts as the key technical and operational liaison between India and their counterparts in the Americas. This is achieved by directing and executing the activities towards the completion of a project launch goals. The PE must be capable of managing multiple projects simultaneously. The PEs primary efforts are to provide daily support to the development teams in the Americas by providing input to the team members efforts in design, manufacturing, marketing, supply chain and finance. The project engineer will be responsible for managing projects, managing timelines, and clearly communicating status to Americas Stakeholders. B. Job Accountabilities 1. Coordinate with international teams, clients, and stakeholders to ensure seamless project integration and execution across different regions ensuring project deliverables meet Project Development. Support direct and indirect team members and be aligned with Key Account Managers in customer focused meetings. Proficient in MS Office and all relevant Southcos internal systems. Have clear and competent ability to run an APQP style program and support KAM with SOW's, Warranty conditions, tooling quotes and associated technical needs that are designed into targeted programs (feasibility check),ensure that customer requirements are "translated" and fed back into the organization (incl. commercial and technical requirements). 2. Develop and maintain Workfront and the open project list as a visible communication and management tool. Generate weekly engineering projects reports and conduct Weekly engineering review meetings with the project teams and stakeholders where required. Establish and develop realistic and achievable business goals for each assigned Project and formally review their performance on ongoing basis. Prepare and present regular project updates, reports, and documentation to Americas stakeholders 3. Must work in line with Southcos project guidelines and meet each SBUs strategic goals and objectives, assessing the commercial and manufacturing viability of projects, and working closely with the sales team. Ensure specification is met as per the agreed customer requirements. 4. Liaise closely with New Product Development team and Supply Chain Management, where appropriate, to maintain regular communications with sub contractors and tool makers as necessary. Maintain the timing and tracking process to provide regular updates for cost, timing, quality and other project key measurables. 5. Kick off project management process to ensure that work on the identified projects establish project budget (engineering hours, tooling budget, piece cost budget, project management hours) together with Engineering Manager and Portfolio Manager. Recommend piece price/tooling cost to BDM / Key Account Manager for further review, ensure cost targets, quality requirements and timelines are met with the lowest possible manpower and cost effort. 6. Maintain and develop current processes, with a focus on Lessons Learnt and continuous improvement, and work closely with the extended Project Management team. II. MINIMUM REQUIREMENTS 1. 8+ years minimum experience performing as Project Engineer with 4+ years experience in role directly supporting customer (global projects) 2. Bachelor degree in engineering or equivalent degree 3. Strong verbal and written communication skills that demonstrate the ability to express complex technical concepts clearly and concisely 4. Willingness to work flexible hours to accommodate Americas time zones (as required), and also to travel to UK/US and domestically to suppliers (as required) 5. Proficiency in project management software 6. Experience reviewing drawings for technical feasibility and compliance to project scope 7. Knowledge of manufacturing process, plastic injection molding, die casting, sheet metal, stamping and machining will be preferred 8. Project Management Professional (PMP certified), experience with SAP, Teamcenter etc. will be preferred

Customer Service Representative

Pune

1 - 5 years

INR 3.0 - 5.0 Lacs P.A.

Work from Office

Full Time

A. Job Summary & Dimensions Provide efficient operation of the Indian Customer Service Team and control and administer all aspects of customer related issues. Responsible for resource deployment and meeting agreed Customer Service booking, metrics and project targets. Accountable for customer satisfaction and consistently improving the customers experience. B. Job Accountabilities 1. Understand the Southco Business system including all modules relating to Customers, Orders, Quotations, Manufacturing, Quality, Southco Products. 2. Understand the needs and applications of our Southco Key Accounts and Authorized Distributors in India. Work closely with Sales and Account Manager to satisfy those needs. 3. Co-ordinate, monitor and manage the Customer Service Team to provide an effective and efficient service to our customers. 4. Monitor, analyze and manage telephone activity in the Customer Service Department. Monitor and manage change notices, customer returns and customer complaints. Provide corrective action as required. 5. Assist the Customer Service Representatives in maintaining favorable relations with customers, Authorized Southco Distributors, Manufacturers Representatives and Strategic Account Managers. 6. Perform Performance reviews and Monthly Scorecard Reviews with Customer Service Team. 7. Travel to field as requested. MINIMUM REQUIREMENTS 1. Bachelor degree in commerce, science required. Engineering degree preferred. 2. Excellent Verbal and written communication skills. Fluency in written and spoken English is must. 3. Team oriented, people/goal oriented, relationship builder, good listener, ambitious, extremely motivated. 4. Mentally tough, able to withstand rejection, reliable 5. Computer knowledge like SAP SD, Word, Excel, PowerPoint 6. Experience in Order Management .

Senior Design Engineer

Pune

8 - 13 years

INR 15.0 - 20.0 Lacs P.A.

Work from Office

Full Time

.CHARACTERISTICS OF THE JOB Design & develop products for the north American market. Work with US customers to design custom products in any one of the industries we serve, as well as the standard product team to develop standard products. Work with the internal team to develop & launch these products for production at any Southco facility worldwide. Demonstrate clear & effective communication with external customers and the internal team. Develop customer relationships so that you & Southco are a trusted partner is the customers product development process. Job Accountabilities 1. Help Southco grow our business by designing custom and standard products to the lowest cost without unduly compromising performance & quality. 2 . Develop customer relationships so that you & Southco are a trusted partner is the customers product development process. 3 . Follow best practice in the product design process. Specifically CAD modelling & drawings as well as closely following our Pro-04 product development process and relevant work instructions. 4. Provide excellent customer service to both internal and external customers. Keep written & verbal communications very professional & to the highest standard. 5. Design your products to be defect free - that is - they make it into production fully engineered and tested and should not require many design changes after initial production. 6. Support the growth of the business and the team by taking on additional projects and helping out other team members with their projects. MINIMUM REQUIREMENTS 1. B.S. Degree in Mechanical Engineer, Mechanical Engineering Technology or equivalent. 2. 8 years experience in product design & development. 3. Hands on skills with mechanical devices. 4. Fully proficient in 3D solid modeling in Siemens NX or equivalent software. 5. Fluent in English, both conversational & technical. 6. Willingness to travel to US and internationally to Southco facilities (as required). 7. Willingness to work flexible hours to accommodate Americas time zones (as required). 8. Strong verbal and written communication skills that demonstrate the ability to express complex technical concepts clearly and concisely.

Associate Product Manager

Pune

9 - 14 years

INR 20.0 - 25.0 Lacs P.A.

Work from Office

Full Time

CHARACTERISTICS OF THE JOB The product management team has a passion for connecting customers with products that exceed their expectation. The product owner manages a group of product classes, under the guidance of global product managers, with the goal of driving product improvements, long term growth, and customer satisfaction across their portfolio of products. Working closely with the global product managers, regional business development team, marketing and engineering, the product owner optimizes product features, marketing, and pricing to maximize profitability, ensure optimal customer satisfaction, and drive growth. Job Accountabilities 1 . Product Portfolio Optimization : Working within the product road map guidelines provided by global product management, analyze assigned product lines. and develop strategies to optimize product line performance. This may include changes to product features (design), operational enhancements, value engineering, pricing, marketing and promotion. Work with business development, account managers, inside sales, and authorized distributors to support the selection, and specification of Southco product. Provide product expertise through telecommunications channels, customer visits, webinars, and tradeshows. Help to develop product expertise within the greater organization. 2. Customer Support : Work with business development, account managers, inside sales, and authorized distributors to support the selection, and specification of Southco product. Provide product expertise through virtual and in person customer visits, webinars, and tradeshows. 3. Drive Continuous Improvement : Identify & lead global continuous improvement projects that improve the long-term effectiveness and efficiency of Southcos product sales, development, and marketing processes. Continually challenge our current processes to find solutions that reduce cost or deliver more customer value. 4. Product Training : Develop and deliver product education and training materials and assets including animations, e-learning modules, presentations, webinars, and in-person courses. 5. Product sustaining support : Provide support and guidance for a wide range of operational initiatives, including transfer of product manufacturing to new locations, changes related to product life cycle management, and the resolution of quality problems that involve product design. Review and approve proposed design or process changes with an eye toward providing optimal customer experience. MINIMUM REQUIREMENTS 1. Bachelors degree in engineering or similar technical background 2 . 10 Years+ Prior experience in a product design or manufacturing role 3 . Ability to perform complex business analysis 4 . Demonstrated Initiative 5 . Strong written and oral communication skills

Southco

Southco

|

Manufacturing - Access Hardware

Concord

1,000+ Employees

4 Jobs

    Key People

  • Frank J. Elkins

    President & CEO
  • Brian C. Garrison

    Vice President of Finance
cta

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