Hi There. We hope this Job Post finds you Well Not able to find Job due to current crisis situation Well To discuss your job needs, or just to find out more about us and how call center works, please contact us at any time Call Sourabh For Telephonic Interview @ 9779924404 We are currently hiring for Chat & E-Mail Process in Premium E-Commerce process Salary is in range of 15 K to 25 K / Month & will be paid from First day of training. Is it hard to work in a call center In reality, working in a call center is like any other service . The primary difference being that all of your customer interactions happen on the phone, either through chat or answering calls each day. ... Call center life is hard work, but the hardest things in life are usually the most rewarding. Straight-upand HonestApproach We're Consultants not shiny suited sales people We're Straightup and Honest. This is reflected in the way we communicate with candidates and how we're open about what we can and can't do. It's also reflected in our approach to candidate care. This approach is fundamental to our culture. We don't charge any kind of fee or Registration charges for our services Responsive Doing it right now Being quick out of the blocks is ingrained in our culture. It doesn't matter if it's last thing on a Sunday night, or 6.30am on a Saturday morning, if it needs to be done we'll be available and get cracking. Being Responsive also means being flexible, helpful and thinking outside of the boxcharacteristics any really good recruitment consultant needs. Whatever stage of your career you're at, there is a minefield of information about job hunting. How to present your CV. How to present yourself. Knowing your skills. Knowing whether an employer is right for you. What to wear. What not to wear. And much more. Interested in joining BPO industry Freshers / 10+2 Clear with good communication are eligible for the job Graduation Pursuing candidates can also apply Handsome Salary with Incentives 5 Days work International, Domestic 6 Days State of Art Infrastructure , Fully Air Conditioned. Cafeteria, Gym, ATM & other facilities within premises Located in centre of town with good public transport facility Good PG accommodation available nearby office. Best Regards, Sourabh Bakshi Connecting The Dots +91 9779924404

Job Responsibilities: Handle inbound and outbound calls for international clients. Provide customer support via voice, chat, or email. Resolve customer queries and provide accurate information. Troubleshoot technical issues (for technical support roles). Achieve assigned performance targets, including call handling time and customer satisfaction. Maintain records of interactions and transactions. Follow company policies and procedures while interacting with customers. Escalate unresolved queries to the appropriate department. Key Requirements: Excellent English communication skills (verbal and written). Prior experience in an international BPO (preferred but not mandatory). Willingness to work in rotational shifts, including night shifts. Good problem-solving and active listening skills. Basic computer knowledge and ability to navigate multiple systems. Ability to handle high-pressure situations and meet deadlines.

Description We are seeking an International Voice Support professional to join our team. The ideal candidate should have 0-5 years of experience in the job market context of India. The candidate should be able to provide customer support via phone, email, and chat in a timely and efficient manner. The candidate should also be able to communicate effectively with customers and colleagues in English and other languages. Responsibilities Provide exceptional customer support via phone, email, and chat Resolve customer issues in a timely and efficient manner Communicate effectively with customers and colleagues in English and other languages Maintain a high level of product knowledge to assist customers Document customer interactions and resolutions accurately Collaborate with team members to improve customer support processes Meet or exceed individual and team targets Skills and Qualifications 0-5 years of experience in International Voice Support or a related field Excellent communication skills in English and other languages Strong problem-solving skills Ability to multitask and prioritize tasks effectively Familiarity with customer support tools and software Ability to work in a fast-paced environment Bachelor's degree in any field Flexible to work in rotational shifts

Job Responsibilities: Handle inbound and outbound calls for international clients. Provide customer support via voice, chat, or email. Resolve customer queries and provide accurate information. Troubleshoot technical issues (for technical support roles). Achieve assigned performance targets, including call handling time and customer satisfaction. Maintain records of interactions and transactions. Follow company policies and procedures while interacting with customers. Escalate unresolved queries to the appropriate department. Key Requirements: Excellent English communication skills (verbal and written). Prior experience in an international BPO (preferred but not mandatory). Willingness to work in rotational shifts, including night shifts. Good problem-solving and active listening skills. Basic computer knowledge and ability to navigate multiple systems. Ability to handle high-pressure situations and meet deadlines.