The Information Security Consultant will be responsible for the implementation, assessment, and management of ISO 27001:2022, ISO 27002, and SOC 2 standards for clients. This role involves working independently or alongside senior consultants to help clients achieve and maintain information security compliance and other best practices. The consultant will focus on assessing and ensuring compliance with key security frameworks and will provide vCISO support to various clients. Key Responsibilities:ISO 27001/27002 Compliance:Assist clients in achieving ISO 27001 certification by identifying and implementing the appropriate controls within the audit scope.Verify compliance with ISO 27001/27002 controls and provide recommendations for improvement.SOC 2 Compliance:Assist clients in achieving SOC 2 compliance by identifying and implementing the appropriate Trust Service Criteria (TSCs).Conduct SOC 2 compliance assessments and ensure the proper implementation of required controls.Risk Assessment and Mitigation:Conduct risk assessments of business activities, collaborating with stakeholders to manage risks until closure or acceptance.Provide actionable recommendations to mitigate identified risks.Policy and Procedure Development:Define, develop, and review information security policies, procedures, guidelines, forms, and templates in line with best practices.Ensure documentation is up-to-date and aligned with industry standards.Baseline Standards Review:Create and review baseline standards for operating systems, databases, web servers, and applications.Recommend improvements based on security assessments.Post-Implementation Audits:Support post-implementation audits for ISO 27001:2022 to ensure ongoing compliance.Monitor and assess adherence to established information security standards.Information Security Awareness:Create and execute organizational information security awareness programs.Conduct training sessions to ensure employees are knowledgeable about security best practices.Security Standards Compliance:Assist clients in ensuring compliance with various security standards (ISO 27001, SOC 2, HIPAA, NIST, CIS, PCI DSS, etc.).Recommend strategies to ensure long-term adherence to security best practices.Incident Response:Develop and implement incident response plans to handle security breaches and cyberattacks.Ensure that clients have clear, actionable plans to address potential security incidents.Gap Assessment:Conduct gap assessments to identify areas of non-compliance and provide remediation strategies.vCISO Support:Provide virtual Chief Information Security Officer (vCISO) support to clients, advising on information security strategy and governance. Skills and Qualifications: Technical Skills:Strong background in Information Technology and/or Cybersecurity.Proficiency in auditing, policy development, database security, firewall design, risk analysis, identity management, access control, and web security.Knowledge of security frameworks including ISO 27001, SOC 2, HIPAA, NIST, CIS, PCI DSS, and other industry best practices.Hands-on experience with ISO 27001:2022 and SOC 2 implementations and assessments.Strong understanding of risk management and the ability to assess and mitigate security risks. Presales and Communication Skills:Excellent client-facing communication skills.Strong problem-solving abilities and the capacity to work effectively in a team environment.Ability to communicate complex technical concepts to both technical and non-technical audiences.Demonstrated ability to deliver presentations and conduct training sessions.

Job Description:We are seeking a highly skilled and detail-oriented Finance Manager to join our team. The ideal candidate will have a strong background in financial analysis, budgeting, and compliance, with a keen eye for detail and a commitment to accuracy. Responsibilities:- Conduct variance analysis to identify key drivers of financial performance and provide insights to management.- Perform comprehensive financial analysis to support strategic decision-making and business planning.- Assist in the preparation and monitoring of annual budgets, forecasts, and long-range financial plans.- Conduct cash flow analysis to optimize cash management and ensure liquidity.- Ensure compliance with all relevant regulations, including GST, TDS, MCA, and ROC filings.- Lead the finalization of accounts process, including preparation of financial statements and supporting schedules.- Manage relationships with external auditors and facilitate audit processes.- Identify and address gaps in financial processes and controls to improve efficiency and effectiveness. Requirements:- MBA in Finance or related field; CA Inter candidates will be preferred.- 5+ years of experience in financial analysis, budgeting, and compliance roles.- Strong proficiency in Microsoft Excel and financial modeling.- Excellent analytical skills with the ability to interpret complex financial data.- Solid understanding of accounting principles and financial reporting standards.- Experience with ERP systems (e.g., Zoho) preferred.- Strong communication and interpersonal skills, with the ability to collaborate effectively across teams.- Detail-oriented with a high degree of accuracy and a commitment to meeting deadlines.

Main Responsibilities Physical Server & Storage Management: Address hardware, operating system & software/firmware issues of Tower, Rack & Blade Servers. Configure/manage servers using remote management consoles like IPMI, iDRAC, iLO etc. Execute BIOS updates and firmware updates for the server. Configure and maintain RAID in servers. Execute scheduled proactive support and performance-tuning activities. Virtualization Platform Management: Configure / Maintain virtualization platforms – vSphere ESXi and vCenter. Configure/maintain datastores, vSwitches and port groups Configure/maintain virtual machines and their operating systems. Scheduled proactive activities and patching support Manage virtual machine snapshots Configure/maintain backup and replication of VMs using various solutions (eg: Veeam Backup) Windows Server Environment: O/S support Windows Server 2012, 2016 & 2019 Configure / maintain Active Directory Domain Services and Group policy management Configure / maintain DNS, DHCP, File Server, Web Server (IIS) roles Configure / maintain Windows Server Update Services (WSUS). Perform operating system state backups as well as user/application data online/offline/cloud backups. Perform security updates and Operating System hardening activities. Network Environment: Experience in managing firewall / UTM solutions from Sophos. Experience in managing L2 switches /VLAN- Management. End user device management: Address hardware, operating system & software issues of computer systems. Office applications, basic business tools, authentication via active directory Network configuration management (LAN, Internet, VPN, IP/Soft Phones) Client-side security configurations (Firewall, Antivirus, DLP, VPN) Peripherals (printers, scanners) configurations support Scheduled proactive activities and patching support Client-side backup configurations support O/S support Windows (Specially Windows 10 & 11) O/S support Linux MAC OS management skill (Good to have) Application infrastructure- client-side support (Email, Office) General Responsibilities: Maintain definitive library for OS, Applications, product guides, device firmware etc. Maintain and update configuration documents Maintain assets and software license / subscriptions Vendor co-ordination and support Maintain SLAs and do timely escalations. Report all incident/service/change requests in helpdesk tool. Provide after hour support in case of emergencies and occasional weekend maintenance Skills: Excellent troubleshooting skills Proven experience as server admin or similar role Exceptional organizing and time-management skills Very good communication abilities Windows Server 2012/2016/2019 operating system management skills VMware virtualization management skill Experience in managing firewall /UTM solutions from Sophos Reporting ServersVMwareSophosWindows ServerStorageVLANStorage Area Network (SAN)Network-Attached Storage (NAS)Unified Threat ManagementFirewall ManagementWindows Show more Show less

Job brief The Security Operation Centre (SOC) Information Security Analyst are the first level responsible for ensuring the protection of digital assets from unauthorized access, identify security incidents and report to customers for both online and on-premises. The position monitors and responds to security events from managed customer security systems as part of a team on a rotating 24 x 7 x 365 basis. They are alert and aggressive to filter out suspicious activity and mitigate risks before any incident occur. Your background should include exposure to security technologies including firewalls, IPS/IDS, logging, monitoring and vulnerability management. You should understand network security practices. Excellent customer service while solving problems should be a top priority for you. Main Responsibilities Tier 2 SOC analysts are incident responders, remediating serious attacks escalated from Tier 1, assessing the scope of the attack, and affected systems, and collecting data for further analysis. Work proactively to seek out weaknesses and stealthy attackers, review vulnerability assessments (CVEs) on monitored assets. Focus more on doing deep dives into datasets to understand what's happening during and after attacks. Monitor security events from the various SOC entry channels (SIEM, Tickets, Email and Phone), based on the security event severity and suspicious activities, escalate to managed service support teams, tier 3 information security specialists, and/or customer as appropriate to perform further investigation and resolution. Works as a Team lead for the SOC Analysts helping them to ensure that corporate data and technology platform components are safeguarded from known threats. Analyse the Events & incidents and identify the root cause. Assist in keeping the SIEM platform up to date and contribute to security strategies as an when new threats emerge. Staying up to date with emerging security threats including applicable regulatory security requirements. Bring enhancements to SOC security process, procedures, and policies. Document and maintain customer build documents, security procedures and processes. Document incidents to contribute to incident response and disaster recovery plans. Review critical incident reports and scheduled weekly & monthly reports and make sure they are technically and grammatically accurate. Keep updated with new threats, vulnerabilities, create/contribute to use cases, threat hunting etc. Other responsibilities and additional duties as assigned by the security management team or service delivery manager Requirements: Min 3 Years’ Experience as SOC Analyst – (Experience in SIEM Tool ELK & Wazuh preferable) Process and Procedure adherence General network knowledge and TCP/IP Troubleshooting Ability to trace down an endpoint on the network, based on ticket information Familiarity with system log information and what it means Understanding of common network services (web, mail, DNS, authentication) Knowledge of host-based firewalls, Anti-Malware, HIDS Understanding of common network device functions (firewall, IPS/IDS, NAC) General Desktop OS and Server OS knowledge TCP/IP, Internet Routing, UNIX / LINUX & Windows. Excellent written and verbal communication skills Skills: Excellent event or log analytical skills Proven experience as IT Security Monitoring or similar role Exceptional organizing and time-management skills Very good communication abilities ELK, Wazuh, Splunk, ArcSight SIEM management skills Reporting Show more Show less

Job Overview: Soffit is looking for a skilled ManageEngine ServiceDesk Plus Engineer to join our IT infrastructure services team. The ideal candidate will have experience in the installation, configuration, deployment, and management of ManageEngine ServiceDesk Plus, ensuring seamless IT service management for our clients. Key Responsibilities: • Install, configure, and deploy ManageEngine ServiceDesk Plus as per business requirements. • Customize workflows, automation, ticketing, and reporting features within the system. • Integrate ServiceDesk Plus with other ITSM tools and third-party applications. • Provide ongoing support, troubleshooting, and maintenance of the application. • Optimize and fine-tune performance to enhance service delivery. • Ensure compliance with IT service management best practices. • Train end-users and IT teams on tool functionalities and best practices. • Collaborate with cross-functional teams for effective implementation and support. Required Skills & Qualifications: • 2+ years of hands-on experience with ManageEngine ServiceDesk Plus. • Strong expertise in installation, configuration, and deployment of ITSM tools. • Good understanding of ITIL framework and best practices. • Experience in workflow automation, custom scripting, and report generation. • Familiarity with integrations using APIs, AD, and other IT tools. • Strong troubleshooting and problem-solving skills. • Excellent communication and client interaction skills. Preferred Qualifications: • Certifications in ManageEngine ServiceDesk Plus or ITIL is a plus. • Experience with other ManageEngine products (OpManager, ADManager, etc.) is an advantage. Show more Show less

Job brief: We are looking for a candidate who have experience in as DevOps engineer to creating systems software and analyzing data to improve existing systems or New innovation, along with develop and maintain scalable applications Monitor, troubleshoot, and resolve issues including deployments in multiple environments. Candidate must be well-versed in computer systems and network functions. They should be able to work diligently and accurately and should have great problem-solving ability in order to fix issues and ensure client’s business functionalities. Main Responsibilities: • Develop research programs incorporating current developments to improve existing products and study the potential of new products. • Research, design and evaluate materials, assemblies, processes, and equipment. • Document all phases of research and development. • Establish and maintain testing procedures for assessing raw materials, in-process and finished products. • Assess the scope of research projects and ensure they are on time and with result-oriented outcome. • Be present at industry conferences on research topics of interest. • Understand customer expectations on to-be manufactured products. • Identify and evaluate new technologies that help in building better products or services. • Maintain user guides and technical documentations. • Create impactful demonstrations to showcase emerging security technologies. • Design and build services with a focus on business value and usability. • Assist in keeping the SIEM platform up to date and contribute to security strategies as an when new threats emerge. • Staying up to date with emerging security threats including applicable regulatory security requirements. • Other responsibilities and additional duties as assigned by the security management team or service delivery manager. Skills Must-haves: • ELK development experience • Dev or DevOps experience on AWS cloud, containers, serverless code • Development stack of Wazuh and ELK. • Implement best DevOps practice • Tool set knowledge required for parser/ use case development, plugin customisation – Regex, python, yaml, xml . • Hands-on experience in DevOps . • Experience with Linux and monitoring, logging tools such as Splunk ,Strong scripting skills • Researching and designing new software systems, websites, programs, and applications. • Writing and implementing, clean, scalable code. • Troubleshooting and debugging code. • Verifying and deploying software systems. • Evaluating user feedback. • Recommending and executing program improvements. • Maintaining software code and security systems. • Knowledge of cloud system(AWS, Azure). • Excellent communication skills. Show more Show less

We are looking for a detail-oriented and proactive IT Audit & Compliance Analyst to join our team. The ideal candidate will have hands-on experience in IT General Controls (ITGC) , IT Application Controls (ITAC) , and SOC 2 audit/compliance processes. You will be responsible for conducting control assessments, identifying risks, and supporting external/internal audits to ensure our systems meet regulatory and organizational compliance standards. Key Responsibilities Perform ITGC and ITAC assessments including access controls, change management, backup, and recovery. Conduct SOC 2 Type I & Type II readiness assessments and audits. Assist in scoping, planning, and executing IT compliance audits and reviews. Work with cross-functional teams to perform control walkthroughs and test design and operating effectiveness. Identify control gaps and recommend remediation actions. Coordinate with internal stakeholders and external auditors for evidence collection and process clarifications. Maintain audit documentation and support reporting for regulatory or client requirements. Ensure compliance with applicable frameworks such as SOC 2, SOX, ISO 27001, etc. Support continuous improvement initiatives in risk and compliance processes. Primary Skills Strong knowledge of ITGC and ITAC testing Hands-on experience with SOC 2 audits (Type I and II) Familiarity with Trust Services Criteria and audit lifecycle Understanding of risk and control frameworks Good knowledge of access controls, change management, and IT operations Proficiency in audit documentation and reporting Knowledge of GRC tools like Archer, AuditBoard, ServiceNow (preferred) Strong communication and documentation skills Educational Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field Preferred: Certification like CISA, ISO 27001 LA, or similar (not mandatory but a plus) Show more Show less

Job Summary: The Service Desk Coordinator is responsible for overseeing and coordinating the day-to-day activities of the IT service desk or help desk team. They play a key role in ensuring that customer issues and technical support requests are addressed promptly and efficiently. Main Responsibilities: Team Supervision : Manage a team of service desk technicians or support staff. Provide guidance, coaching, and training to team members. Monitor team performance and ensure adherence to service level agreements (SLAs). Ticket Management : Receive, prioritize, and assign service requests and incidents to appropriate team members. Ensure accurate and timely documentation of all tickets. Monitor ticket queues to ensure timely resolution and escalation as needed. Customer Support : Act as the point of contact for customers and end-users seeking technical assistance. Respond to customer inquiries and resolve technical issues promptly. Maintain a high level of customer satisfaction through effective communication and problem-solving. Process Improvement : Identify opportunities to improve service desk processes and workflows. Implement best practices to enhance efficiency and customer service. Document and update standard operating procedures (SOPs). Technical Knowledge : Stay up-to-date with IT industry trends and technologies. Provide technical guidance and expertise to team members when needed. Assist with complex technical issues and escalations. Reporting and Metrics : Generate reports on service desk performance, including ticket volumes, response times, and resolution rates. Analyze data to identify trends and areas for improvement. Prepare regular reports for management. Vendor and Asset Management : Manage relationships with IT vendors and service providers. Assist in procurement and asset management activities as necessary. Security and Compliance : Ensure compliance with security policies and procedures. Assist in incident response and security-related tasks as required. General Responsibilities : Maintain and update configuration documents. Maintain assets and software licenses/subscriptions. Vendor coordination and support. Skills: Handling any service desk ticketing tool. Ticket registration via Phone and email Logging and categorization of tickets Assign the engineers. Prepare and submit monthly reports. Maintain SLAs and do timely escalations. Proficient in Microsoft Office (Excel, Word) Ability to speak and write clearly and accurately in English. 1+ years of total experience Manage Engine service desk application (Optional) Proficient in Microsoft Office (Excel, Word) Familiarity with the ITIL (Information Technology Infrastructure Library) framework is a plus Show more Show less

Job brief The Security Operation Centre (SOC) Information Security Analyst are the first level responsible for ensuring the protection of digital assets from unauthorized access, identify security incidents and report to customers for both online and on-premises. The position monitors and responds to security events from managed customer security systems as part of a team on a rotating 24 x 7 x 365 basis. They are alert and aggressive to filter out suspicious activity and mitigate risks before any incident occur. Your background should include exposure to security technologies including firewalls, IPS/IDS, logging, monitoring and vulnerability management. You should understand network security practices. Excellent customer service while solving problems should be a top priority for you. Main Responsibilities Tier 1 SOC analysts are incident responders, remediating serious attacks escalated, assessing the scope of the attack, and affected systems, and collecting data for further analysis. Work proactively to seek out weaknesses and stealthy attackers, review vulnerability assessments (CVEs) on monitored assets. Focus more on doing deep dives into datasets to understand what's happening during and after attacks. Monitor security events from the various SOC entry channels (SIEM, Tickets, Email and Phone), based on the security event severity and suspicious activities, escalate to managed service support teams, tier 3 information security specialists, and/or customer as appropriate to perform further investigation and resolution. Works as a Team lead for the SOC Analysts helping them to ensure that corporate data and technology platform components are safeguarded from known threats. Analyse the Events & incidents and identify the root cause. Assist in keeping the SIEM platform up to date and contribute to security strategies as an when new threats emerge. Staying up to date with emerging security threats including applicable regulatory security requirements. Bring enhancements to SOC security process, procedures, and policies. Document and maintain customer build documents, security procedures and processes. Document incidents to contribute to incident response and disaster recovery plans. Review critical incident reports and scheduled weekly & monthly reports and make sure they are technically and grammatically accurate. Keep updated with new threats, vulnerabilities, create/contribute to use cases, threat hunting etc. Other responsibilities and additional duties as assigned by the security management team or service delivery manager Requirements: Min 2 Years’ Experience as SOC Analyst – (Experience in SIEM Tool ELK & Wazuh preferable) Process and Procedure adherence General network knowledge and TCP/IP Troubleshooting Ability to trace down an endpoint on the network, based on ticket information Familiarity with system log information and what it means Understanding of common network services (web, mail, DNS, authentication) Knowledge of host-based firewalls, Anti-Malware, HIDS Understanding of common network device functions (firewall, IPS/IDS, NAC) General Desktop OS and Server OS knowledge TCP/IP, Internet Routing, UNIX / LINUX & Windows. Excellent written and verbal communication skills Skills: Excellent event or log analytical skills Proven experience as IT Security Monitoring or similar role Exceptional organizing and time-management skills Very good communication abilities ELK, Wazuh, Splunk, ArcSight SIEM management skills Reporting Show more Show less

J ob Overview: Acsia is seeking a dedicated and qualified System Support Engineer to maintain and enhance its server, storage, and cloud infrastructure. The selected candidate will ensure high system availability, reliable service delivery, and optimized performance. The role requires hands-on experience with both on-premises and cloud-based technologies and the ability to provide Level 2 and Level 3 technical support. Key Responsibilities: Technical Responsibilities: Maintain and optimize server infrastructure. Administer and support on-premises and cloud environments (AWS, M365, EMS). Perform proactive server/service monitoring and maintenance. Manage patches for servers and storage systems. Maintain inventory and asset records for Server/Storage/Cloud environments. Generate daily and weekly system performance reports using NOC tools. Create monthly availability and performance reports via the IT Service Desk. Prepare quarterly infrastructure assessment reports (Excel, PowerPoint). Maintain accurate incident and resolution logs within the IT Service Desk system. Provide L2 and L3 technical support to end-users when required. Implement and track change management requests through the IT Service Desk. Adhere strictly to organizational compliance standards including ISO 27001:2022 and TISAX . On-Call & Escalation Support: Provide 24/7 on-call support for critical incidents. Client Responsibilities: Provide necessary access to facilities, systems, and data. Ensure timely availability of documentation required for service execution. Service Provider Responsibilities: Deploy a qualified, compliant, and background-verified on-site engineer. Perform regular infrastructure maintenance and timely updates. Monitor and respond to all IT Incidents, Requests, Changes, and Problems in line with agreed SLAs. Conduct and report quarterly audits of infrastructure performance to the Head of IT. Mandatory Requirements: Strong knowledge of M365, EMS, and AWS administration. Proven experience in server/storage/cloud support and asset management. Familiarity with ITSM tools, change/incident/problem management practices. Capability to deliver detailed reports and assessments in Excel and PowerPoint. Understanding and compliance with ISO 27001:2022 and TISAX standards. Willingness to undergo a technical interview and background verification as part of the selection process. Show more Show less

Primary Objectives of the Job: The position will be primarily responsible for implementation and / or assessment of ISO 27001:2022, 27002, SOC 2 standard for clients. The position will work independently or with senior consultants for the implementation and management of information security compliance and/or other best practices. Experience in ISO 27001/27002 controls verification and compliance: Assist Clients to get ISO 27001 certification by identification and implementation of appropriate controls in the Audit scope. Experience in SOC 2 compliance assessment / implementation. Assist Clients to achieve SOC 2 compliance by identification and implementation of appropriate Trust Service Criteria (TSCs) Conduct Risk Assessment of activities and coordinate with stakeholders till closure signoff / risk acceptance. Support post implementation and continuous audits for ISO 27001:2022 and ensure compliance. Assist and recommend measures to ensure compliance with Security Standards (ISO 27001, SOC 2, HIPAA, NIST, CIS, PCI DSS etc) or any best practices Job Type: Full-time Pay: ₹500,025.00 - ₹700,036.00 per year Supplemental Pay: Yearly bonus Application Question(s): Do you have any experience in implementation of ISO 27001:2022 ? Do you have experience in SOC Compliance? Do you have experience in ISO Audit for multiple clients? License/Certification: ISMS or ISO 270001 Lead Auditor (Required) Work Location: In person

IT Audit & Compliance Analyst We are looking for a detail-oriented and proactive IT Audit & Compliance Analyst to join our team. The ideal candidate will have hands-on experience in IT General Controls (ITGC), IT Application Controls (ITAC), and SOC 2 audit/compliance processes. You will be responsible for conducting control assessments, identifying risks, and supporting external/internal audits to ensure our systems meet regulatory and organizational compliance standards. Key Responsibilities: Perform ITGC and ITAC assessments including access controls, change management, backup, and recovery. Conduct SOC 2 Type I & Type II readiness assessments and audits. Assist in scoping, planning, and executing IT compliance audits and reviews. Work with cross-functional teams to perform control walkthroughs and test design and operating effectiveness. Identify control gaps and recommend remediation actions. Coordinate with internal stakeholders and external auditors for evidence collection and process clarifications. Maintain audit documentation and support reporting for regulatory or client requirements. Ensure compliance with applicable frameworks such as SOC 2, SOX, ISO 27001, etc. Support continuous improvement initiatives in risk and compliance processes. Primary Skills: Strong knowledge of ITGC and ITAC testing Hands-on experience with SOC 2 audits (Type I and II) Familiarity with Trust Services Criteria and audit lifecycle Understanding of risk and control frameworks Good knowledge of access controls, change management, and IT operations Proficiency in audit documentation and reporting Knowledge of GRC tools like Archer, AuditBoard, ServiceNow (preferred) Strong communication and documentation skills Educational Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field Preferred: Certification like CISA, ISO 27001 LA, or similar (not mandatory but a plus)

As a Junior Network Engineer, The Engineer needs to work closely with senior network engineers and IT professionals to assist in the design, implementation, maintenance, and support of our company's network infrastructure Requirements Must-haves: Excellent communication skills (both oral and written) Knowledge of WAN/LAN networks with dynamic routing protocols Good understanding of BGP networks and basic troubleshooting steps Understanding firewalls and their functions. Process and procedure adherence Knowledge of service Desk and ticketing system Monitor network performance and troubleshoot network issues. Assist in the implementation of network security measures to protect the organization's data and infrastructure. Provide technical support to end-users and assist in resolving network-related issues. Collaborate with cross-functional teams to implement network projects and initiatives. Document network configurations, procedures, and troubleshooting steps. Stay updated on emerging network technologies and trends. Good to have: Good to have industry certifications in the networking domain like CCNA , CompTIA N+ any firewall OEM certifications etc. Job Type: Full-time Pay: ₹180,000.00 - ₹200,000.00 per year Benefits: Health insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Yearly bonus Application Question(s): Have you completed CCNA /CCNP Course? Are you a fresher? Are you located in Thrissur, Kerala? Work Location: In person

As a Junior Network Engineer, The Engineer needs to work closely with senior network engineers and IT professionals to assist in the design, implementation, maintenance, and support of our company's network infrastructure Requirements Must-haves: Excellent communication skills (both oral and written) Knowledge of WAN/LAN networks with dynamic routing protocols Good understanding of BGP networks and basic troubleshooting steps Understanding firewalls and their functions. Process and procedure adherence Knowledge of service Desk and ticketing system Monitor network performance and troubleshoot network issues. Assist in the implementation of network security measures to protect the organization's data and infrastructure. Provide technical support to end-users and assist in resolving network-related issues. Collaborate with cross-functional teams to implement network projects and initiatives. Document network configurations, procedures, and troubleshooting steps. Stay updated on emerging network technologies and trends. Good to have: Good to have industry certifications in the networking domain like CCNA , CompTIA N+ any firewall OEM certifications etc. Job Type: Full-time Pay: ₹180,000.00 - ₹200,000.00 per year Benefits: Health insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Yearly bonus Application Question(s): Have you completed CCNA /CCNP Course? Are you a fresher? Are you located in Thrissur, Kerala? Work Location: In person