Senior Content Writer

Role & responsibilities

• Create compelling, well-researched, and audience-focused content for blogs, whitepapers, case studies, and thought leadership articles.
• Initiate and plan content from conducting research, gathering information and developing content briefs with stakeholders to interviewing stakeholders and reviewing drafts with stakeholders to approve optimized content including prototypes of content in Figma.
• Support and mentor more junior colleagues as they hone their content writing skills, juggle multiple projects and communicate regularly with internal stakeholders.
• Collaborate with cross-functional teams to translate complex concepts, into clear, engaging narratives targeting North America, the UK, and Australia markets.
• Drive content strategies aligned with SEO best practices to enhance online visibility.
• Stay updated on BPM industry trends and emerging technologies to develop fresh, relevant, and engaging content.
• Proofread and edit content to ensure clarity, coherence, and adherence to our brand voice.
• Build and maintain a portfolio of high-quality content showcasing your expertise in one or more of our core service areas.

Preferred candidate profile

Education:

Experience:

• 4+ years in professional content writing, with a focus on ITES or BPM services.
• Knowledge of web publishing, SEO/SEM, content marketing strategies – mobile optimized, traffic, conversions and engagement
• Proficiency in tools like WordPress to publish and optimize content for web use.

Subject Matter Expertise:

Research mindset:

Tools & Platform Usage:

Language Skills:

Portfolio:

Tech-Savvy:

Creativity and Curiosity:

Location and Work Model

Preferred Locations:

What We Offer

• A dynamic and collaborative work environment that values innovation and growth.
• Opportunities to influence content strategies and shape industry narratives.
• Competitive salary and benefits tailored for ambitious professionals.
• A chance to contribute to a brand that’s transforming BPM solutions globally.