Senior Business Analyst

Role & responsibilities Collaborate with business stakeholders to gather, analyses, and document detailed business and functional requirements. Translate business needs into technical specifications and work closely with developers, QA, and other IT teams. Write new requirements / User Stories documents, for new functionalities (CRs, new features, etc.). Lead workshops, interviews, and working sessions to uncover current and future-state processes. Analyses data, KPIs, and user behaviour to identify trends, risks, and opportunities for improvement. Act as a liaison between business users and technical teams to ensure clear communication and alignment. Create process models, data flow diagrams, and documentation using tools like Visio, Lucidchart, or equivalent. Drive UAT planning, execution, and sign-off activities, ensuring solutions meet business expectations. Mentor junior BAs and contribute to best practices and continuous improvement initiatives. Willing to travel if needed Experience with overseas customers. Excellent analytical and Communication skills Ability to match between customer functional requirements and application system options/functionalities in an efficient way. Experience with Property Tax Business (Will be advantage) Please share the following details along with profile at ssilakala@evoketechnologies.com Full name : Total experience : Contact number: Email ID: Relevant experience: Current location: Official notice period: CTC: ECTC: