Scrum Master

The Scrum Master at Cvent (SM) facilitates processes, escalates impediments, manages risk, and helps to drive continuous improvement at the team level. The scrum master acts as a servant leader to the team and promotes scrum best practices and coaches the team to track, and constantly improves its velocity. The Senior Scrum Master is expected to handle 2-3 Sprint teams as a Scrum Master.

Position Duties

• Helps to establish sprint cadence.
• Coordinates with product owners to keep the sprint teams backlog ready and groomed.
• Facilitates sprint planning, review, daily scrum, refinement meetings, and retrospective events at the team level.
• Publishes committed sprint objectives.
• Identifies and escalates impediments.
• Maintains relevant metrics to help the team monitor their performance.
• Coordinates elements of the sprint plan with other technology staff outside of the project.
• Takes responsibility for managing dependencies within the sprint team as well as those dependencies from other development or operations teams.
• Participates as well as facilitate Scrum of Scrums.
• Encourages Architect, UX, QT and Sprint team collaboration.
• Coordinates timely response and support to production line customer issues and helps to ensure that team maintains adherence to Service Level Agreements (SLA).
• Facilitate Project / Epic estimation process.
• Communicates sprint status to stakeholders at a fixed cadence.
• Promotes adherence to Agile software development best practices.
• Drives continuous improvement initiatives at the team level.
• Acts as an Agile coach to the development team.

Candidate Requirements:

• 5-7 years of technical experience including 2-4 years of experience as a Scrum Master or Agile Coach.
• Understanding of backlog tracking, burn down metrics, velocity, task definition, and other Agile terminology.
• Large/enterprise application development experience using Agile methodologies preferred but not required.
• Strong leadership, time management, conflict resolution, and analytical skills.
• Able to act as servant leader at the team level or project level.
• Situational Awareness - Must be the first to notice differences and issues as they arise, make all necessary attempts to solve them before elevating them to management.
• Drive for continuous improvement.
• Quick learner - Must be able to quickly gain high level understanding of the technical and business domains of the development team.
• Self-motivation and the ability to work under minimal supervision are a must.
• Outstanding written and oral communication.
• Experience with Atlassian Tools such as Jira and Confluence preferred,but not required.
• Experience and knowledge of PI planning will be an added advantage.
• Experience in project management will be an added advantage.