Kolkata, West Bengal, India
Not disclosed
On-site
Full Time
Designation: New Business Consultant Industry: Telecom Market Segment: Business to Consumer, United Kingdom Functions : Telephone Marketing, Generating Appointments, and Lead Generation Reporting Office: Sec V, Salt Lake, Kolkata. Working Days & Hours: Monday to Friday - 1:15pm to 10:30pm. (Transport facilities available- both ways) JOB DESCRIPTION: As a New Business Consultant, you'd be trained to represent a reputed unified telecommunication company with the go to market being United Kingdom. You will be required to phone pre-qualified leads and engage them in solution, services on offer, and acquire them as a customer on behalf of the telecommunications company. Pertaining to this role, you'd be a great fit, if you have the zeal and passion to work in a high-octane sales environment, ability to quickly adapt to changing needs of the project, absorb ongoing training, be self- determined to achieve goals, find joy in being called employee of the month, and if so, then you'll do well given the tools and resources you'd have at your disposal PREFERRED APPLICANT PROFILE Excellent communication ability in English, well read, well spoken. Prior experience of atleast 1 year in tele-sales in international business to business market. Preferred educational qualification is a Bachelors, however, is not a must. An active listener with empathy and compassion who will always keep customers success front of mind. Ability to multi-task, prioritize and manage time effectively. Ability to engage with small, medium sized business owners/decision makers, be a voice of authority whilst engaging to ensure you present yourself as an individual and the product/solution on offer in the best manner possible Applicants who have excelled in the International Outbound BPO industry, goal driven go-getters, constantly looking to improve the quality of life, those who enjoy tele-sales & strive to earn recognition & incentives , we would love to meet you. A background in International Call Centers, specially in Outbound Process, B2B process, International Voice Process, who are looking for growth, please do apply. COMPENSATION & OTHER BENEFITS: SalesCom Services Private Limited is an equal opportunity employer, whilst we are proud members of the BPO fraternity, our operations and scale are more niche and focused on being captive operations engaging in next-generation sales, marketing, support, and information technology-enabled services & solutions. CTC for the right executive is not pre-defined, come, interview with us, figure out if we both are the right fit for each other, and the rest will follow suit. The current average for our New Business Consultants is INR 35,000 per month excluding incentives. Transport Facilities, In house Cafe, Medical Insurance for you & dependents. Constant re-investments in your skills, training & development will be there to ensure your career trajectory. Massive exposure to a large, fast growing Britain based technology businesses local operations Show more Show less
Kolkata, West Bengal, India
Not disclosed
On-site
Full Time
Role : Senior Advisor, Debt Control Industry : Telecoms, Managed IT, Security Market Place : B2C, Britain. Shift : 1:15pm to 10:30pm Monday to Friday | Alt Saturdays till 6:30pm Role : Collecting outstanding dues from existing customers through calls, chats & emails. Role Description: - We are looking for an ambitious Debt Controller to expertly manage the debts of our company. As a Debt controller, you will be responsible for collecting debts from our company debtors, evaluating new credit requests, ensuring timely payments of company debts, processing invoices, maintaining the sales ledger, and providing administrative support. To ensure success as a credit controller, you should have a good eye for detail and the ability to reconcile complex company accounts. Ultimately, a top-class credit controller can maximize company profits by efficiently managing its debts. Basic Responsibilities: • Evaluating new credit requests and conducting client credit checks. • Managing and collecting debts from company debtors. • Setting up the terms of credit for new clients. • Negotiating payment plans. • Managing the collection of all payments and debts. • Responding to client inquiries. • Processing invoices. • Preparing statements and reports for the company accountant. • Managing the sales ledger. • Liaising with customers and the sales team. Role Requisites: - • Excellent communication skills • Intermediate to Advanced level expertise of MS Excel. • Prior Experience and Knowledge of Customer billing (Preferably of a Telecom product). • Update financial data in databases to ensure that information will be accurate and immediately available when needed. • Prepare and submit weekly/monthly MIS reports. • Previous work experience as a credit controller for atleast 24 months • Ability to reconcile complex debtors' accounts. • Ability to deal with problematic clients. CTC, Bonuses & Rewards: - Salescom Services Private Limited is an equal opportunity employer in the local industry. Our operations and company visions are quite niche and heavily focused towards being a massively successful operations engaged in next generation sales & marketing wins, support and information technology enabled services & solutions. CTC for the right employee is not pre-defined as such however will be a best fit match than the local industry standards. Come, interview with us, figure out if we both are the right fit for each other, and the rest will follow suit. Café Facilities, company funded meals, generous leaves, medical insurance paid for, exposure to game-changing knowledge in UK phone & internet-based technologies & constant re-investments in your training & skill-aided development will be there to gain long term in this role! Show more Show less
Kolkata, West Bengal, India
Not disclosed
On-site
Full Time
Job Title: Lead Data Analytics & Revenue Assurance Location: Sector - 5, Salt Lake, Kolkata Company: Salescom Services Pvt Ltd Shift Timings : 1:15 PM to 10:30 PM IST (Company Drop Provided) Working Days : Monday to Friday Employment Type: Full Time On-Site Industry: Telecoms, IT, Security, Cybersecurity, Software CTC: Upto 14 LPA Job Summary: We are looking for a highly analytical and detail-oriented Lead Data Analytics & Revenue Assurance professional to manage our billing operations, revenue assurance, automation, and data analytics. This role is essential in ensuring accurate billing, preventing revenue leakages, optimizing costs, and enhancing efficiency through automation and AI-driven solutions. The ideal candidate will have expertise in billing management, financial reporting, automation tools, and data analytics, preferably within the telecom or ISP industry. Key Responsibilities: 1. Billing & Revenue Assurance Execute and oversee 100% of billing cycles for ABI trading as V4One & V4 Consumer businesses with precision. Ensure zero errors in handling highly confidential billing information for company directors. Collaborate with finance teams to minimize aged debtors and ensure 90%+ efficiency in client refunds. Deliver timely and accurate pre-billing, post-billing, pre-Direct Debit (DD), and post-DD reports. Manage buy-costs with 100% accuracy, ensuring vendor costs align with business goals. Identify and eliminate at least 90% of revenue or purchase leakages through data analysis. Develop expert-level knowledge of company products and industry trends within 6 months. Maintain a 99%+ accuracy rate in pre & post-billing and DD processes. Successfully onboard and configure new managed services/products in the billing system. 2. Software & Automation Actively participate in company-funded AI & automation learning sessions. Identify and implement at least one AI-driven automation tool to enhance efficiency. Write, edit, and QA software scope documents to ensure clarity for developers. Identify and document a minimum of 3 manual processes quarterly for AI/software automation. 3. Data Analytics & Reporting Own and manage all critical reporting, ensuring accuracy and timeliness. Implement Power Automate/Power BI solutions for key reporting tools within 6 months. Prepare and deliver financial reports to analyse and prevent incorrect expenditures. Establish data-driven decision-making across V4One & V4 Consumer business units. Requirements: Bachelors degree in finance, Business, IT, or a related field. 5+ years of experience in billing, revenue assurance, or financial analytics, preferably in the ISP/telecom sector. Strong knowledge of billing systems, revenue leak prevention, and cost management. Experience with automation tools, AI-driven solutions, and software process documentation. Proficiency in Power BI, Power Automate, and financial reporting. Excellent problem-solving, analytical, and decision-making skills. Ability to work independently and manage high-stakes billing operations with accuracy. Preferred Qualifications: Experience in data analytics and automation implementation. Familiarity with AI-based tools for process optimisation. Prior experience handling confidential financial data with integrity. Excellent communication skills. CTC, Bonus & Rewards: - Salescom Services Private Limited is an equal opportunity employer, whilst we are proud members of the BPO fraternity, our operations and scale are more niche and focused on being captive operations engaging in next-generation sales, marketing, support, and information technology-enabled services & solutions. CTC for the right executive is not pre-defined, come, interview with us, figure out if we both are the right fit for each other, and the rest will follow suit. Along with your salary, there are uncapped additional bonuses and rewards. Additional Benefits: We continue to add several employee-led initiatives in our growth journey & to create suitable happy work environments for our employees who continue to deliver success in their roles consistently, if you demonstrate successful progress, & deliver your KPIs over a reasonable period, you will continue to receive the below & more: Ongoing training in various areas related to your role, at company cost & vast exposure to Game-changing technology processes. Optional company-sponsored medical cover when you pass probation. Seniority Level Mid-level & Senior How to Apply: Interested candidates can also submit their resume and cover letter to puja.ganguly@salescom.in in confidence. Please label Lead Data Analytics & Revenue Assurance” in the email subject line. All candidates will be treated equally, and we will base decisions on appointments on the merits of the candidates. We welcome applications from all candidates, regardless of any protected characteristic and are an equal opportunity employer. Show more Show less
Greater Kolkata Area
None Not disclosed
On-site
Full Time
Job Title: Project Manager - Software Location: Sector - 5, Salt Lake, Kolkata Company: Salescom Services Pvt Ltd Shift Timings: 1:15 PM to 10:30 PM IST (Company Drop Provided, if within 20km from office) Working Days: Monday to Friday Employment Type: Full Time On-Site Industry: Telecoms, IT, Security, Cybersecurity, Software CTC: Up to 14 LPA per annum About Us Salescom Services Private Limited is a subsidiary of a British technology company, specialising in IT & Security and Telecommunications products and services for enterprises and SMEs. Our expertise spans project management, customer success, revenue assurance, account management, billing & analytics, quality and compliance, web security, and IT helpdesk services within the technology and telecommunications sectors. With over two decades of combined experience among our board members, we have a strong track record in managing successful ventures and acquisitions. Our founders have a history of leading well-established technology and telecommunications businesses in Australia and the United Kingdom. We own and operate three separate businesses, generating an annual turnover exceeding £5M in the current financial year, with a successful operational history spanning over a decade. ABI, being the parent Company, does trading as V4One (https://v4one.co.uk) & V4 Consumer (https://v4consumer.co.uk) V4One is a B2B Technology focussed supply Business supplying managed services in Telecoms, Phone Lines, Phone systems, internet connectivity, IT support, MSP support, servers, Microsoft products, cybersecurity, email & web security, systems & software automation, server migrations & support, technology upgrades & a lot more to SMBs between 5-50 employees across Britain for over a decade. V4One is CYBER ESSENTIALS CERTIFIED, is also a Microsoft SMB workplace Partner, & also HP Silver Partner for years. V4One currently has an annual turnover of £1.1M and provides technology-driven products and services to over 280 clients across Britain, including notable organisations and MOD contractors. As a licensed Communications Service Provider (CSP), V4One continues to deliver excellence in the industry. Additionally, V4 Cloud has been recognised as a finalist in the Comms National Awards, British Business Awards, and Comms Business Awards in 2019, 2020, and again in 2024. V4 Consumer is a well-established consumer ISP business , operating for over 11 years. We provide phone, broadband, internet IoT, smart home solutions, and connectivity tools to residential customers across Britain. With 5,000+ active residential clients and growing by 500+ new customers each month , V4 Consumer is a licensed Communications Provider with a strong presence in the market. Our annual turnover stands at £3.6M , and we are featured on major national comparison sites, including Money Supermarket and Which? Recently, V4 Consumer was honoured as a finalist at the Great British Entrepreneur Awards . Job Summary We are looking for a highly experienced, proactive, and results-oriented Project Manager to lead the planning, execution, and successful delivery of automation projects within ASP.NET or similar traditional environments. The ideal candidate will be fluent in English and confident in collaborating with internal stakeholders across our UK and Kolkata offices, as well as external customers at the CXO level. A strong technical background in Microsoft technologies—particularly ASP.NET, C#, and SQL Server—is essential. We're especially interested in candidates who have previously worked as a Senior Software Developer in an ASP.NET environment and are now ready to transition into a leadership role. Strong leadership skills, combined with technical expertise, are critical for this position. In this role, you'll be responsible for turning high-level project concepts into clearly defined timelines and deliverables. You'll manage project resources, prioritize roadmap items effectively, and ensure timely, successful outcomes. You’ll work in close partnership with a Lead Software Colleague , who will independently handle QA processes, documentation, and support escalations, allowing you to focus on project leadership and delivery Key Responsibilities Lead, plan, and manage ASP.NET web and related automation software development projects from initiation to successful delivery. Collaborate with internal and external stakeholders to gather requirements, review or assist in preparing project scope documentation, set realistic end-dates aligned with the roadmap, prioritize tasks based on business impact, and make informed decisions on technology and resource allocation in consultation with the Lead Colleague and Software Director. Communicate confidently with stakeholders and CX-level customers to clarify information, set expectations, and provide updates with clarity and conviction. Coordinate internal teams and third-party vendors to ensure alignment and timely delivery of project milestones. Facilitate key Agile ceremonies including daily stand-ups, sprint planning, and retrospectives. Ensure accurate project documentation, monitor individual performance, and provide regular progress reports. Drive team productivity by overseeing task assignment, tracking ROI, and fostering a collaborative team culture. Conduct post-project evaluations, including user testing, to assess outcomes and identify areas for improvement. Review deliverables for compliance in collaboration with Legal and implement necessary changes. Manage project risks and scope changes proactively, ensuring minimal disruption and on-time delivery. Uphold coding standards and best practices, ensuring secure and maintainable development in ASP.NET and related technologies. Promote a high-performing team culture, where recognition and rewards are based on trust, performance, and earned leadership insight. Pre-requisites Bachelor’s degree in computer science, Information Technology, or a related field. Proven experience leading software development projects—ideally within ASP.NET technologies—or a strong willingness to step into a leadership role. Strong technical proficiency in ASP.NET, C#, SQL Server, HTML, CSS, JavaScript, and the MVC architecture. Track record of successful project delivery, including meeting defined timelines and milestones. Solid understanding of both Agile/Scrum and Waterfall methodologies as standard project frameworks. Excellent communication, leadership, stakeholder management, and team-building skills. Ability to translate high-level concepts into structured plans with clear deliverables and timelines. Proficiency in project and version control tools such as JIRA, GitHub, TFS, or MS Project. Desired/Preferred Qualifications Experience in data analytics and automation implementation. Familiarity Relevant certifications such as PMP, PRINCE2, Agile Scrum Master. Experience with cloud platforms such as Microsoft Azure. Exposure to front-end frameworks like Angular or React. Familiarity with CI/CD pipelines and DevOps practices. CTC, Bonus & Rewards: - Salescom Services Private Limited is an equal opportunity employer, whilst we are proud members of the BPO fraternity, our operations and scale are more niche and focused on being captive operations engaging in next-generation sales, marketing, support, and information technology-enabled services & solutions. CTC for the right executive is not pre-defined, come, interview with us, figure out if we both are the right fit for each other, and the rest will follow suit. Along with your salary, there are uncapped additional bonuses and rewards. Additional Benefits We continue to add several employee-led initiatives in our growth journey & to create suitable happy work environments for our employees who continue to deliver success in their roles consistently, if you demonstrate successful progress, & deliver your KPIs over a reasonable period, you will continue to receive the below & more: Birthdays off Ongoing training in various areas related to your role, at company cost & vast exposure to Game-changing technology processes. Optional company-sponsored medical cover when you pass probation. Seniority Level/ Mid-level & Senior Café facilities How To Apply Interested candidates are encouraged to submit their CV and cover letter, in confidence, to puja@v4consumer.co.uk . Please include “Project Manager Application” in the email subject line. We are an equal opportunity employer and welcome applications from all individuals, regardless of any protected characteristic. All submissions will be reviewed fairly, and hiring decisions will be made solely based on merit.
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