Company Description We suggest you enter details here. Role Description This is a full-time, on-site role for a Customer Service Representative, located in South Dum-Dum. The Customer Service Representative will be responsible for managing customer interactions, resolving customer issues, ensuring customer satisfaction, and maintaining a high level of customer service. The role also involves handling customer inquiries, providing information about products and services, and maintaining customer records. Qualifications Customer Service, Customer Support, and Customer Satisfaction skills Experience in managing Customer Experience and Customer Service Representatives Excellent communication and interpersonal skills Ability to handle high-volume customer interactions Problem-solving and conflict resolution skills Ability to work effectively in a team Prior experience in customer service roles is preferred High school diploma or equivalent required; Bachelor's degree is a plus Show more Show less

Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Customer Service Representative, located in the Kolkata metropolitan area. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, managing customer service interactions, Position: Senior Customer Care Executive Company: Robust Net Technologies Pvt Ltd Location: Bidhan Nagar, Kolkata Salary:₹ 15000 to ₹18,000+ (Incentives Guaranteed 💸) Shift: Mandatory Night Shift Are you passionate about customer service and ready to take your career to the next level? Join our dynamic team and be part of a fast-growing company where your hard work is recognized and rewarded! 💼 ₹12,000 - ₹14,000 per month for freshers 💼 ₹15,000+ per month for experienced candidates Shift Timing: Night Shift (US Shift) Robust Net Technologies Pvt Ltd is hiring Customer Support Executives to support our US-based clients. We're looking for motivated individuals to join our dynamic team and take the next step in their careers. 🔑 Key Responsibilities: Handle customer queries via phone . Ensure customer satisfaction and maintain service standards. Collaborate with team members to ensure smooth workflow during night shifts. 🎯 Requirements: 10th Pass/ 12th Pass Freshers and experienced candidates are welcome. Strong communication skills in English Qualifications Customer Service, Customer Support, Customer Satisfaction skills Experience in enhancing Customer Experience and managing Customer Service Representatives Excellent interpersonal and communication skills Proficiency in handling customer interactions

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work