Home
Jobs
7 Job openings at Reputation.com
About Reputation.com

Reputation.com is a leading provider of online reputation management solutions, helping businesses monitor and manage their online presence and improve customer experience.

Fullstack Developer

Hyderabad

2 - 7 years

INR 20.0 - 35.0 Lacs P.A.

Hybrid

Full Time

Reputation is seeking a Full Stack Software Engineer to help push our enterprise social media SaaS application forward. This position will work on a wide variety of projects relating to the social suite of products offered to our clients. We are looking for engineers who can build simple, fast, and elegant software. The Reputation Engineering team is small, flat, and close knit. We want to hear from you if you are ready to build your technical skill set in a fast-paced, CI/CD environment. Responsibilities: Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.) Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality products to our users Work in a fast-paced CI/CD Kanban environment and participate actively in feature development and bug resolution Capability to manage multiple projects with material-technical risk across teams and processes; may serve as a functional lead or technical owner. Work on several Reputation products to extend functionality and to maintain zero customer-reported bugs. Be a mentor for colleagues and help promote knowledge-sharing Additional duties as assigned. Qualifications: 2-5 years of experience in designing & implementing highly interactive UI for high- volume, robust web applications. Must be a graduate in BTECH/BE/MS/MTECH - IT/CS/Machine Leaning/Data Science/Artificial Intelligence Solid programming skills in JavaScript and Java/J2EE, with experience building reusable components using JavaScript libraries such as React and Node.js. Experience with Spring Boot for building scalable and efficient backend services. Proven ability to design, develop, and maintain microservices-based applications. Experience using GoLang to build and optimize data pipelines. Advanced knowledge of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations. Hands-on experience with NoSQL databases, such as MongoDB, Elasticsearch, and BigQuery, including development, troubleshooting, and performance optimization. Observability experience or willingness to learn. Experience working in a cloud environment and developing scalable, distributed systems. Strong sense of empathy for end-users, with a drive to enhance their experience. Comfortable working with data-intensive applications and performance-critical systems. We understand that not everyone will have experience with every technology, but familiarity with any of the following will help you stand out: GraphQL RabbitMQ Redis Elasticsearch Social Media APIs (Facebook, Instagram, LinkedIn, Twitter, YouTube, TikTok, etc) When you join Reputation, you can expect: Flexible working arrangements. Career growth with paid training tuition opportunities. Active Employee Resource Groups (ERGs) to engage with. An equitable work environment. Our employees say it best: According to Glassdoor, 94% of our employees approve of our CEO, Joe Burton . Our employees highlight our : Ample Opportunities - There are many opportunities to learn and grow. Many open roles are replaced with internal promotions. Positive Culture - "Great opportunity and exceptional culture." “You will never have a better culture anywhere else. Period.” Training and Tools - “All managers truly want you to succeed, and you are given great tools and training to be successful in your role.” Balance - “Great work life balance and awesome team environment!” Diversity Programs & Initiatives: Our Reputation Nation spans around the world. This global perspective allows us to intentionally unlock the magic that comes from diversity of experience to contribute to our success. At Reputation, we believe in : Diversity : Embracing a culture that values uniqueness. Inclusion : Inviting diverse groups to take part in company life. Belonging : Helping each individual feel accepted for who they are. "At Reputation, we see diversity and inclusion as the foundation for an equitable workplace. Our goal is to empower all of our employees, regardless of their background, to make an impact in their work each and every day." - Joe Burton, CEO, Reputation Additionally, we offer a variety of benefits and perks, such as: Health Insurance & Wellness Benefits : Group Health Insurance: Medical Insurance with floater policy of up to 10,00,000 for employee + spouse + 2 dependent children + 2 parents / parent-in-laws Maternity Benefits : Medical insurance up to 75,000 INR, 26 weeks of leave for birth, adoption or surrogacy Life Insurance : Insurance at 3x annual cost to the company (Term Insurance, GPA) Accident/Disability Insurance : Insured at 3x base salary for permanent total disability, permanent partial disability and temporary total disability (GPA) OPD : of 7500 per annum per employee Leaves 10 Company observed holidays a year (Refer to the Holiday Calendar for the Year) 12 Casual/Sick leaves (Pro-rata calculated) 02 Earned Leaves per Month (Pro-rata calculated) 04 Employee Recharge days (aka company holiday/office closed) Maternity & Paternity (6 months) Bereavement Leave (10 Days) Car Lease: Reputation offers Car Lease Program that allows employees to lease a car with no upfront cost or down payment. They benefit from a fixed monthly lease rental and 20-30% tax savings.

Associate UX Designer

Hyderabad

3 - 8 years

INR 5.0 - 10.0 Lacs P.A.

Work from Office

Full Time

Why Work at Reputation? Reputation reached over $100m in Annual Recurring Revenue (ARR) in 2022 and continues to grow worldwide. Weve raised over $200 million in funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including $150 million in equity financing from Marlin Equity Partners in January 2022. Reputation is trusted by more than 250 partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com. Our industry leading platform has been recognized by Forrester and Gartner as a vendor of choice in Voice of the Customer, Customer Feedback Management, and Social Suites research reports. The platform is used by 10+ major automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms. Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed. Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck. Our Mission: We exist to forge relationships between companies and communities. At Reputation.com, we empower large, multi-location enterprise organizations to listen,respond, and act on their customers voices through online presence management, social media management, and customer experience management services all integrated into a powerful Online Reputation Management platform. User experience is at the forefront of how we design intuitive, innovative, and beautiful products that people love. We re looking for a talented and passionate UX Designer who thrives on tackling complex problems and crafting seamless, elegant user experiences. This role will focus on contributing to the design of our product platform, collaborating cross-functionally, and delivering impactful solutions. You will have the opportunity to work closely with customers, see your designs come to life, and make a meaningful impact. Responsibilities : Collaborate early with cross-functional teams including product management, development, customer success, implementation and marketing to ensure UX design integration into the product lifecycle is technically feasible and meets design standards. Familiarity with WCAG 2.2 accessibility requirements for web and mobile. Conduct user research with internal teams and customers, analyze feedback, and translate insights into actionable design solutions. Create wireframes, prototypes, user flows, and high-fidelity designs for adaptive web and mobile platforms. Support the development and maintenance of the design system to ensure consistency across products. Advocate for user-centered design principles and contribute to usability testing and iteration cycles. Partner with product managers and developers to ensure accurate implementation of design specifications. Stay updated on industry trends, tools, and best practices to bring innovative ideas to the team. Qualifications : Bachelor s degree in UX Design, Human-Computer Interaction, Graphic Design, or a related field or equivalent design experience.. 3+ years of experience in UX design for enterprise web and mobile applications. 3+ years designing for enterprise and SaaS applications. Strong interaction design skills and a solid understanding of user-centered design principles and patterns. Understanding of Design Thinking processes and their implementation into engineering and product priorities. Proficiency in design/prototyping tools like Figma, Sketch, or Adobe XD. Experience designing for responsive web applications and mobile/tablet platforms. Excellent analytical skills with experience in data visualization and user research methods. Ability to communicate design concepts effectively across different audiences. A collaborative spirit in working with product/engineering teams as well as other designers. Experience working within agile development teams. Self-motivated, detail-oriented, creative, and eager to collaborate in a team environment. When you join Reputation, you can expect: Flexible working arrangements. Career growth with paid training tuition opportunities. Active Employee Resource Groups (ERGs) to engage with. An equitable work environment. Our employees say it best: According to Glassdoor, 94% of our employees approve of our CEO, Joe Burton . Our employees highlight our : Ample Opportunities - There are many opportunities to learn and grow. Many open roles are replaced with internal promotions. Positive Culture - "Great opportunity and exceptional culture." You will never have a better culture anywhere else. Period. Training and Tools - All managers truly want you to succeed, and you are given great tools and training to be successful in your role. Balance - Great work life balance and awesome team environment! Diversity Programs & Initiatives: Our Reputation Nation spans around the world. This global perspective allows us to intentionally unlock the magic that comes from diversity of experience to contribute to our success. At Reputation, we believe in : Diversity : Embracing a culture that values uniqueness. Inclusion : Inviting diverse groups to take part in company life. Belonging : Helping each individual feel accepted for who they are. "At Reputation, we see diversity and inclusion as the foundation for an equitable workplace. Our goal is to empower all of our employees, regardless of their background, to make an impact in their work each and every day." - Joe Burton, CEO, Reputation Additionally, we offer a variety of benefits and perks, such as: Health Insurance & Wellness Benefits : Group Health Insurance: Medical Insurance with floater policy of up to 10,00,000 for employee + spouse + 2 dependent children + 2 parents / parent-in-laws Maternity Benefits : Medical insurance up to 75,000 INR, 26 weeks of leave for birth, adoption or surrogacy Life Insurance : Insurance at 3x annual cost to the company (Term Insurance, GPA) Accident/Disability Insurance : Insured at 3x base salary for permanent total disability, permanent partial disability and temporary total disability (GPA) OPD : of 7500 per annum per employee Leaves 10 Company observed holidays a year (Refer to the Holiday Calendar for the Year) 12 Casual/Sick leaves (Pro-rata calculated) 02 Earned Leaves per Month (Pro-rata calculated) 04 Employee Recharge days (aka company holiday/office closed) Maternity & Paternity (6 months) Bereavement Leave (10 Days) Car Lease: Reputation offers Car Lease Program that allows employees to lease a car with no upfront cost or down payment. They benefit from a fixed monthly lease rental and 20-30% tax savings. To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice . Applicants only - No 3rd party agency candidates.

Senior Manager QA

Hyderabad

15 - 20 years

INR 0.5 - 3.0 Lacs P.A.

Hybrid

Full Time

At Reputation.com we work to build and improve a platform that helps large multi-location enterprise organizations with their Online Reputation Management(ORM). We build tools that enable companies to listen to their customers voice via reviews, surveys, and social presence. Reputation.com is looking for a Senior Manager QA to join our Engineering team. You will be managing QA team and working with multiple engineering teams, Product Managers, and Support teams to test and release, high quality scalable platform used by Fortune 500 companies. You'll be responsible to plan and execute software releases with utmost quality. Roles and Responsibilities: 15+ years of Leadership Experience in Quality Assurance, with a strong focus on both Functional and Test Automation in both API and UI layers. Adept at driving Automation Strategy, Optimizing Quality Processes, and Leading High-Performing QA teams to deliver reliable, enterprise-grade solutions. Extensive experience in managing both functional and automation testing efforts to ensure end-to-end quality coverage across diverse platforms and applications. Champion of quality-driven practices, embedding test excellence and continuous improvement into every stage of the development lifecycle. Proficient with one or more of the following languages: Java, C# and Python Strong expertise in JavaScript with a minimum of 4+ years of relevant experience Experience with JavaScript, TypeScript, UI Automation, and WebDriverIO Strong experience working with testing frameworks and tools like WebDriverIO / PlayWright / Protractor / Selenium / UFT / JUnit / NUnit / Appium, etc.. Hands-on experience in Protractor, Mocha, Chai, Jest, Puppeteer, or Cypress is a plus Experience with Agile Methodologies including QA best practices across SDLC Proficient with DevOps technologies and concepts for example: CI/CD, Dockers, Kubernetes, Jenkins and Git Experience with one of the Cloud Platforms like GCP / AWS / Azure Experience using/understanding of Performance testing frameworks like JMeter DSL or K6 Good understanding of performance metrics such as - CPU utilization, Memory Management , Response time, Page Load time, Throughput, Latency Understanding of asynchronous architecture like Google pub-sub / RabbitMQ Hands-on exp with one of the Data Base: BigQuery / MongoDB / SQL Lead defect triage meetings and orient towards solution Ability to mobilize others in team and out for root cause analysis of issues and performance bottlenecks Ability to create Test Plan/Test Strategy, Review & Analyze Results Prior Performance Execution experience in performance/scale/stress/resiliency testing large scale enterprise solutions is a plus. Qualifications: MS in Computer Science or related field is preferred. Bachelors Technical Degree in any CS /AI/ML/IT or any related field is Mandatory Ability and experience in managing a team of Managers / QA / Automation / Performance Test Engineers Strong verbal and written communication skills with an ability to express complex technical concepts in business terms. Strong analytical, problem-solving, and conceptual skills. Contribute to and lead cross-team initiatives that are impacting many teams Strong leadership skills, with excellent communication skills, and ability to motivate teams. Proven experience in creating projects from scratch Strengthen team by hiring and retaining top talent.

Senior Manager QA

Hyderabad

6 - 10 years

INR 8.0 - 12.0 Lacs P.A.

Work from Office

Full Time

Why Work at Reputation? Reputation reached over $100m in Annual Recurring Revenue (ARR) in 2022 and continues to grow worldwide. Weve raised over $200 million in funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including $150 million in equity financing from Marlin Equity Partners in January 2022. Reputation is trusted by more than 250 partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com. Our industry leading platform has been recognized by Forrester and Gartner as a vendor of choice in Voice of the Customer, Customer Feedback Management, and Social Suites research reports. The platform is used by 10+ major automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms. Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed. Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck. Our Mission: We exist to forge relationships between companies and communities. Job Summary: At Reputation.com we work to build and improve a platform that helps large multi-location enterprise organizations with their Online Reputation Management(ORM). We build tools that enable companies to listen to their customer s voice via reviews, surveys, and social presence. Reputation.com is looking for a Senior Manager QA to join our Engineering team. You will be managing QA team and working with multiple engineering teams, Product Managers, and Support teams to test and release, high quality scalable platform used by Fortune 500 companies. Youll be responsible to plan and execute software releases with utmost quality. Roles and Responsibilities: 15+ years of Leadership Experience in Quality Assurance , with a strong focus on both Functional and Test Automation in both API and UI layers. Adept at driving Automation Strategy, Optimizing Quality Processes, and Leading High-Performing QA teams to deliver reliable, enterprise-grade solutions. Extensive experience in managing both functional and automation testing efforts to ensure end-to-end quality coverage across diverse platforms and applications. Champion of quality-driven practices , embedding test excellence and continuous improvement into every stage of the development lifecycle. Proficient with one or more of the following languages: Java, C# and Python Strong expertise in JavaScript with a minimum of 4+ years of relevant experience Experience with JavaScript, TypeScript, UI Automation, and WebDriverIO Strong experience working with testing frameworks and tools like WebDriverIO / PlayWright / Protractor / Selenium / UFT / JUnit / NUnit / Appium, etc.. Hands-on experience in Protractor, Mocha, Chai, Jest, Puppeteer, or Cypress is a plus Experience with Agile Methodologies including QA best practices across SDLC Proficient with DevOps technologies and concepts for example: CI/CD, Dockers, Kubernetes, Jenkins and Git Experience with one of the Cloud Platforms like GCP / AWS / Azure Experience using/understanding of Performance testing frameworks like JMeter DSL or K6 Good understanding of performance metrics such as - CPU utilization, Memory Management , Response time, Page Load time, Throughput, Latency Understanding of asynchronous architecture like Google pub-sub / RabbitMQ Hands-on exp with one of the Data Base: BigQuery / MongoDB / SQL Lead defect triage meetings and orient towards solution Ability to mobilize others in team and out for root cause analysis of issues and performance bottlenecks Ability to create Test Plan/Test Strategy, Review & Analyze Results Prior Performance Execution experience in performance / scale / stress / resiliency testing large scale enterprise solutions is a plus. Qualifications: MS in Computer Science or related field is preferred. Bachelors Technical Degree in any CS /AI/ML/IT or any related field is Mandatory Ability and experience in managing a team of Managers / QA / Automation / Performance Test Engineers Strong verbal and written communication skills with an ability to express complex technical concepts in business terms. Strong analytical, problem-solving, and conceptual skills. Contribute to and lead cross-team initiatives that are impacting many teams Strong leadership skills, with excellent communication skills, and ability to motivate teams. Proven experience in creating projects from scratch Strengthen team by hiring and retaining top talent. When you join Reputation, you can expect: Flexible working arrangements. Career growth with paid training tuition opportunities. Active Employee Resource Groups (ERGs) to engage with. An equitable work environment. Our employees say it best: According to Glassdoor, 94% of our employees approve of our CEO, Joe Burton . Our employees highlight our : Ample Opportunities - There are many opportunities to learn and grow. Many open roles are replaced with internal promotions. Positive Culture - "Great opportunity and exceptional culture." You will never have a better culture anywhere else. Period. Training and Tools - All managers truly want you to succeed, and you are given great tools and training to be successful in your role. Balance - Great work life balance and awesome team environment! Diversity Programs & Initiatives: Our Reputation Nation spans around the world. This global perspective allows us to intentionally unlock the magic that comes from diversity of experience to contribute to our success. At Reputation, we believe in : Diversity : Embracing a culture that values uniqueness. Inclusion : Inviting diverse groups to take part in company life. Belonging : Helping each individual feel accepted for who they are. "At Reputation, we see diversity and inclusion as the foundation for an equitable workplace. Our goal is to empower all of our employees, regardless of their background, to make an impact in their work each and every day." - Joe Burton, CEO, Reputation Additionally, we offer a variety of benefits and perks, such as: Health Insurance & Wellness Benefits : Group Health Insurance: Medical Insurance with floater policy of up to 10,00,000 for employee + spouse + 2 dependent children + 2 parents / parent-in-laws Maternity Benefits : Medical insurance up to 75,000 INR, 26 weeks of leave for birth, adoption or surrogacy Life Insurance : Insurance at 3x annual cost to the company (Term Insurance, GPA) Accident/Disability Insurance : Insured at 3x base salary for permanent total disability, permanent partial disability and temporary total disability (GPA) OPD : of 7500 per annum per employee Leaves 10 Company observed holidays a year (Refer to the Holiday Calendar for the Year) 12 Casual/Sick leaves (Pro-rata calculated) 02 Earned Leaves per Month (Pro-rata calculated) 04 Employee Recharge days (aka company holiday/office closed) Maternity & Paternity (6 months) Bereavement Leave (10 Days) Car Lease: Reputation offers Car Lease Program that allows employees to lease a car with no upfront cost or down payment. They benefit from a fixed monthly lease rental and 20-30% tax savings. To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice . Applicants only - No 3rd party agency candidates.

Engineering Manager

Hyderabad

7 - 12 years

INR 20.0 - 35.0 Lacs P.A.

Hybrid

Full Time

Summary: Reputation is seeking an experienced Full Stack Engineering Manager to lead development across our enterprise social media SaaS platform. This role combines deep technical expertise with leadership responsibilitiesguiding engineers, shaping architecture decisions, and collaborating closely with cross-functional teams to deliver scalable, high-performing solutions. We are looking for a hands-on leader and thought leader who takes ownership of their work and can lead by example while fostering a high-performing engineering culture. The ideal candidate is a full stack engineer with a strong background in modern web technologies, solid engineering fundamentals, and a passion for clean, scalable code in a fast-paced CI/CD environment. Responsibilities: Lead a team of software engineers, providing mentorship, technical guidance, and performance feedback Architect and build high-quality, clean, scalable, and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit Testing, etc.) Collaborate with product managers and stakeholders to understand detailed requirements and translate them into scalable technical solutions Own your code and projects from design, implementation, test automation, and delivery of high-quality products to our users Work in a fast-paced CI/CD Kanban environment and participate actively in feature development and bug resolution Oversee development across multiple projects and ensure timely, high-quality delivery Promote a culture of engineering excellence, continuous improvement, and collaboration Assist in hiring, onboarding, and developing engineering talent Foster a culture of observability, performance monitoring, and system reliability Additional duties as assigned Qualifications: 7+ years of experience building scalable full stack web applications, with at least 2+ years in a technical leadership or management capacity Solid programming skills in JavaScript, React.js / Node.js, Java, Spring boot. GoLang is a plus. Advanced knowledge of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations Advanced experience working with both NoSQL and relational databases including development, troubleshooting, and performance optimization Experience working in a Cloud environment (AWS or GCP preferred)Observability experience or willingness to learn Experience with CI/CD pipelines, automated testing, and release processes User-centric mindset with a strong sense of empathy for the end user Comfortable working with data-intensive applications and distributed systems Strong interpersonal skills with a passion for mentoring engineers and fostering team growth Ability to collaborate effectively and manage multiple priorities in a fast-paced environment Nice to Have: GoLang WebSockets RabbitMQ Elasticsearch

Senior QA Engineer

Hyderabad

4 - 7 years

INR 16.0 - 17.0 Lacs P.A.

Work from Office

Full Time

About Reputation Reputation has changed the way companies improve their customer experience through feedback. Based in Silicon Valley and founded in 2013, Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations. Visit reputation.com to learn more. Reputation continues to earn recognition as a trusted leader in both innovation and partnership. Most recently, the company was named an Inc. Power Partner , a distinction awarded to B2B organizations with a proven track record of helping clients thrive. Reputation was also officially Certified as a Great Place to Work , reflecting its commitment to cultivating a world-class culture that fuels long-term success for employees and customers alike. Why Work at Reputation Reputation has achieved substantial annual recurring revenue from Global Fortune 1000 companies and continues to grow worldwide. Weve secured significant funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including a major equity financing from Marlin Equity Partners in January 2022. Reputation is trusted by more than 250 partners, including Google, Meta, Yelp, Apple Business Connect, Healthgrades and Entrata. The platform is used by major automotive OEMs and thousands of their new vehicle dealerships. Additionally hundreds of healthcare systems and their locations, along with top property management firms have integrated Reputation within their organizations. Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed. Who thrives at ReputationManagers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck. Our Mission: Help businesses always know what their customers are saying about them and always act on that feedback. Responsibilities: Contribute to System test methodologies, test plans and highly effective test automation by creating and executing automated system tests to replicate real-world scenarios. Create and setup test scenarios and test data as needed. Write code to simulate tests and to build various testing tools, by working alongside other engineers and championing code quality principles; Deliverables will include code builds and documented test results. Participate in tool analysis, creates proof of concept models, and makes recommendations to support the tools selection process. Participate in reviews (walkthroughs) of technical specifications and program code with other members of the engineering team, communicating design, requirements, feature set, functionality and limitations of systems/applications to team. Proactively involved with product managers right from inception through functional validation to launch, while always looking for potential quality issues/bugs and offer triaging and root cause analysis capabilities to the engineers. Provides cross-training and education to test personnel as required. Assists in the collection of test metrics, understands the trends, and suggest appropriate corrective actions. Identifies and reports software defects in an appropriate manner and follows the defined defect l ifecycle. Follows standard development processes and procedures. Work with various team to promote QA processes, practices and standardization. Provides training, guidance, and feedback to testing team members. Qualification Experience : 4- 7 Years of experience as QA Engineer working on Manual Testing and handling Customer tickets Must have Bachelors Degree i.e BTech / BE /MS/MTech in CS/IT/ECE/EE/Data Science/AI/ML or any relevant field Having Good knowledge and experience in testing Microservices Experience in testing APIs, complex backend distributed/cloud enabled applications Working knowledge of Postman or similar REST API Experience testing with containers, cloud, virtualization, and configuration management. Understanding the Requirements and write the Test Plan documents and granular level Test cases (covering all types of testing +ve, -ve, corner case, Boundary analysis..etc) Understanding of the Customer Tickets and able to analyze and come up with the test cases and work with Developers/CSM/PM in order to prioritize the ticket Collaborate with stakeholders to map customer requirements with business objectives, ensuring alignment and clarity. Work closely with cross-functional teams including development, product management, and customer support to ensur e a smooth testing process. Maintain detailed documentation of test results, defect reports, and customer tickets; generate quality metrics for management. Monitor and resolve customer-reported issues in a timely manner, providing feedback and ensuring customer satisfaction. Share patterns or recurring issues with product and engineering teams to inform product improvements or bug fixes. Experience with NoSQL DB , preferably MongoDB Knowledge of JIRA, Git,Confluence Proficient with Software Development Lifecycle (SDLC) methodologies like Agile, QA methodologies, Defect Management System, and Documentation. Understanding of Functional Test methods and different phases of testing: System Integration, System Testing User Acceptance Testing Collaborate with other developers across multiple departments Actively participate in improving testing processes and methodologies to enhance efficiency and effectiveness. Working knowledge of Test Automation is an added advantage (any automation tool - Selenium, WebDriver-IO) When you join Reputation, you can expect: Flexible working arrangements. Career growth with paid training tuition opportunities. Active Employee Resource Groups (ERGs) to engage with. An equitable work environment. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. At Reputation, we re committed to building a workforce that reflects a broad range of backgrounds, experiences, and perspectives. We believe that diversity strengthens our team, drives innovation, and helps us better serve our customers and communities. Through inclusive hiring practices and ongoing initiatives, we strive to create a workplace where everyone feels valued and empowered to contribute. Additionally, we offer a variety of benefits and perks, such as: Health Insurance Wellness Benefits : Group Health Insurance: Medical Insurance with floater policy of up to 10,00,000 for employee + spouse + 2 dependent children + 2 parents / parent-in-laws Maternity Benefits : Medical insurance up to 75,000 INR, 26 weeks of leave for birth, adoption or surrogacy Life Insurance : Insurance at 3x annual cost to the company (Term Insurance, GPA) Accident/Disability Insurance : Insured at 3x base salary for permanent total disability, permanent partial disability and temporary total disability (GPA) OPD : of 7500 per annum per employee Leaves 10 Company observed holidays a year (Refer to the Holiday Calendar for the Year) 12 Casual/Sick leaves (Pro-rata calculated) 2 Earned Leaves per Month (Pro-rata calculated) 4 Employee Recharge days (aka company holiday/office closed) Maternity Paternity (6 months) Bereavement Leave (10 Days) Car Lease: Reputation is offering a Car Lease Program that allows employees to lease a car with no upfront cost or down payment. They benefit from a fixed monthly lease rental and 20-30% tax savings. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice . Applicants only - No 3rd party agency candidates.

Full Stack Software Engineer (React/Java)

Hyderabad

2 - 5 years

INR 10.0 - 14.0 Lacs P.A.

Work from Office

Full Time

About Reputation Reputation has changed the way companies improve their customer experience through feedback. Based in Silicon Valley and founded in 2013, Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations. Visit reputation.com to learn more. Reputation continues to earn recognition as a trusted leader in both innovation and partnership. Most recently, the company was named an Inc. Power Partner , a distinction awarded to B2B organizations with a proven track record of helping clients thrive. Reputation was also officially Certified as a Great Place to Work , reflecting its commitment to cultivating a world-class culture that fuels long-term success for employees and customers alike. Why Work at Reputation Reputation has achieved substantial annual recurring revenue from Global Fortune 1000 companies and continues to grow worldwide. Weve secured significant funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including a major equity financing from Marlin Equity Partners in January 2022. Reputation is trusted by more than 250 partners, including Google, Meta, Yelp, Apple Business Connect, Healthgrades and Entrata. The platform is used by major automotive OEMs and thousands of their new vehicle dealerships. Additionally hundreds of healthcare systems and their locations, along with top property management firms have integrated Reputation within their organizations. Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed. Who thrives at ReputationManagers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck. Our Mission: Help businesses always know what their customers are saying about them and always act on that feedback. Reputation is seeking a Full Stack Software Engineer to help push our enterprise social media SaaS application forward. This position will work on a wide variety of projects relating to the social suite of products offered to our clients. We are looking for engineers who can build simple, fast, and elegant software. The Reputation Engineering team is small, flat, and close knit. We want to hear from you if you are ready to build your technical skill set in a fast-paced, CI/CD environment. Responsibilities: Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.). Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality products to our users. Work in a fast-paced CI/CD Kanban environment and participate actively in feature development and bug resolution Capability to manage multiple projects with material-technical risk across teams and processes; may serve as a functional lead or technical owner. Work on several Reputation products to extend functionality and to maintain zero customer-reported bugs. Be a mentor for colleagues and help promote knowledge-sharing Additional duties as assigned. Qualifications: 2-5 years of experience in designing & implementing highly interactive UI for high-volume, robust web applications. Must be a graduate in BTECH/BE/MS/MTECH - IT/CS/Machine Leaning/Data Science/Artificial Intelligence Solid programming skills in JavaScript and Java/J2EE, with experience building reusable components using JavaScript libraries such as React and Node.js. Experience with Spring Boot for building scalable and efficient backend services. Proven ability to design, develop, and maintain microservices-based applications. Experience using GoLang to build and optimize data pipelines. Advanced knowledge of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations. Hands-on experience with NoSQL databases, such as MongoDB, Elasticsearch, and BigQuery, including development, troubleshooting, and performance optimization. Observability experience or willingness to learn. Experience working in a cloud environment and developing scalable, distributed systems. Strong sense of empathy for end-users, with a drive to enhance their experience. Comfortable working with data-intensive applications and performance-critical systems. We understand that not everyone will have experience with every technology, but familiarity with any of the following will help you stand out: GraphQL RabbitMQ Redis Elasticsearch Social Media APIs (Facebook, Instagram, LinkedIn, Twitter, YouTube, TikTok, etc) When you join Reputation, you can expect: Flexible working arrangements. Career growth with paid training tuition opportunities. Active Employee Resource Groups (ERGs) to engage with. An equitable work environment. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. At Reputation, we re committed to building a workforce that reflects a broad range of backgrounds, experiences, and perspectives. We believe that diversity strengthens our team, drives innovation, and helps us better serve our customers and communities. Through inclusive hiring practices and ongoing initiatives, we strive to create a workplace where everyone feels valued and empowered to contribute. Additionally, we offer a variety of benefits and perks, such as: Health Insurance & Wellness Benefits : Group Health Insurance: Medical Insurance with floater policy of up to 10,00,000 for employee + spouse + 2 dependent children + 2 parents / parent-in-laws Maternity Benefits : Medical insurance up to 75,000 INR, 26 weeks of leave for birth, adoption or surrogacy Life Insurance : Insurance at 3x annual cost to the company (Term Insurance, GPA) Accident/Disability Insurance : Insured at 3x base salary for permanent total disability, permanent partial disability and temporary total disability (GPA) OPD : of 7500 per annum per employee Leaves 10 Company observed holidays a year (Refer to the Holiday Calendar for the Year) 12 Casual/Sick leaves (Pro-rata calculated) 2 Earned Leaves per Month (Pro-rata calculated) 4 Employee Recharge days (aka company holiday/office closed) Maternity & Paternity (6 months) Bereavement Leave (10 Days) Car Lease: Reputation is offering a Car Lease Program that allows employees to lease a car with no upfront cost or down payment. They benefit from a fixed monthly lease rental and 20-30% tax savings. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice . Applicants only - No 3rd party agency candidates.

Reputation.com

Reputation.com

|

Online Reputation Management

Campbell

200-500 Employees

7 Jobs

    Key People

  • Joe Fuca

    Chief Executive Officer
  • Tynan McWherter

    Chief Technology Officer
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Job Titles Overview