Key Responsibilities
-Develop understanding of the market segment and product positioning. -Consistently evaluate and become the expert in the domain space. -Understand the market and the competitive landscape. -Collaborate with the product manager to understand the product vision and roadmap. -Identify success criteria and to translate the product vision into executable goals that can be met in an incremental and iterative manner. -Prioritize the backlog and align to product strategy. -Assess customer feedback and investigate customer issues. -Analyze information and make recommendations. -Ability to define user journeys, process mapping, use cases, etc. -Work closely with stakeholders on delivery teams (developers, QA, delivery managers) in designing, implementation and testing of the solutions. -Work effectively within cross-functional teams in a complex, matrix environment. -Facilitate, mediate, and gain agreement between groups. -Demonstrate clarity of thought and the ability to translate the complex into simple and consistent terms.
Skills, Knowledge and Expertise
-Drives to Outcomes: focuses on results and desired outcomes and how best to achieve them. Able to execute plans through to action. Persistent to complete tasks and a strong commitment to take action that moves things along to ensure delivery of objectives. -Ownership & Accountability: takes personal accountability and ownership for their work. This includes personal follow through, making and defending difficult decisions and tradeoffs, removing blockers, driving collective progress. -Continuous Improvement: advances by ongoing, incremental improvement through continuous learning, questioning the status quo and trying out creative and novel ideas. Shows curiosity and has a keen interest to drive learning for themselves and others