Plivo is a leading technology company transforming customer engagement for some of the world’s largest B2C brands, including Uber, WhatsApp, and Zomato. Our next-gen AI Agents automate the entire customer lifecycle—from acquiring, engaging, and supporting customers—through cutting-edge multimodal AI, including LLMs, text-to-speech, and speech detection. With a 150+ member engineering team based entirely in India, we are building high-impact global products that handle over 1 billion API requests per month. If you are excited about solving hard, real-world AI challenges at scale, this is where you belong. Key Responsibilities: Design, develop, and deploy responsive, high-performance web interfaces using React and modern JavaScript/TypeScript frameworks. Implement user interfaces with modern libraries such as ShadcnUI and Tailwind CSS, ensuring a seamless and intuitive experience for end-users. Collaborate closely with backend developers, designers and product managers to integrate APIs and build cohesive, full-featured applications. Participate in cross-functional agile teams to define requirements, develop prototypes, and deliver production-ready features. Optimize frontend performance for scalability and speed, ensuring quick load times and smooth interactions. Maintain high coding standards through code reviews, testing, and adherence to best practices in web development. Leverage AI-powered development tools to enhance coding efficiency and user experience where applicable. Stay current with industry trends, emerging technologies, and design best practices to continually improve our frontend solutions. Write clean, modular, and maintainable code with comprehensive documentation. Proactively troubleshoot, debug, and resolve technical issues in a fast-paced environment. Qualifications: Proven experience in full-stack web development, with a focus on creating products from scratch. Proficiency in React and modern JavaScript/TypeScript ecosystem. Strong skills in Python backend development and API design. Experience using AI-assisted coding tools like Vercel V0, Cursor and working with large language models such as Claude. Knowledge of UI component libraries, particularly Shadcn UISolid understanding of database design, caching strategies, and web security best practices. Experience with version control systems (e.g., Git) and CI/CD pipelines. Ability to write clean, maintainable, and well-documented code. Strong problem-solving skills and attention to detail Excellent communication skills, able to collaborate effectively with cross-functional teams. Comfortable working in a fast-paced, agile environment. Bachelor's degree in Computer Science, Software Engineering, or a related field. Contributions to open-source software are a plus Show more Show less

ABOUT PLIVO: Plivo is a fast-growing cloud telephony startup backed by the same investors as Skype, Facebook, Google and Groupon. We’ve raised $2M thus far and are looking to scale exponentially. We are looking for someone who’s excited to grow with us and be part of a startup that's disrupting a multibillion dollar telecom space. Here is some coverage of our journey: Forbes - http://onforb.es/1iexVdC Techcrunch - http://tcrn.ch/1mxDeKx THE ROLE: We’re looking for a dynamic Social Media Content Creator to join our team and drive rapid audience growth on Instagram and X (formerly Twitter). This role is ideal for someone who thrives on fast-paced content creation, has a deep understanding of virality, and knows how to craft engaging posts that capture the latest AI and tech trends. This role will report to the Head of Content Studio and will be based in Bengaluru, India. RESPONSIBILITIES: Create high-volume, trend-driven content for Instagram and X, with a focus on AI and ML. Track and cover real-time AI trends, breaking news, and viral discussions in the industry. Develop attention-grabbing posts and reels designed for maximum reach and engagement. Post multiple times per day across platforms to optimize visibility and audience growth. Experiment with different content formats, styles, and posting strategies to maximize virality. Stay ahead of social media algorithms and best practices to ensure high engagement. REQUIREMENTS: Proven track record of creating viral content on Instagram or X. Ability to single-handedly grow an audience of at least 10,000 followers. Deep understanding of social media engagement tactics and virality mechanics. Passion for AI with an ability to translate complex topics into engaging, shareable content. A strong sense of what works and what doesn’t in the fast-moving world of social media. No formal education requirement—we care about results. WHAT’S IN IT FOR YOU: Be at the forefront of AI and emerging technology trends. Work in a fast-moving, creative, and high-energy environment. Have the freedom to experiment, test, and grow a brand from the ground up. Opportunity to build an audience while working with a team passionate about tech and media. HOW TO APPLY: Along with your resume, please share your social media page. Applications without a social media page will not be reviewed. Show more Show less

About Us: Plivo is a cloud communications platform that empowers businesses to connect, engage and interact with their customers with confidence. Plivo's mission is to simplify business communications. Thousands of businesses around the globe, including IBM, Workday, Wolters Kluver, Zomato, Yahoo, and Splunk, rely on Plivo to power their voice and SMS communications on a global scale. Plivo has become a reliable communications platform with its Premium Communications Network that spans 190+ countries. Founded in 2011, Plivo has over 300 employees remotely across the US, India, and Europe. Plivo was a part of YCombinator and is backed by prominent investors, including Andreessen Horowitz and Battery Ventures. Plivo has been profitable for the past 7+ years, an unusual milestone for companies of this scale. Plivo's success has landed it among the leading global CPaaS (Communications Platform as a Service) companies and at the cutting edge of the CPaaS sector, which has a market size of USD 12.5 billion in 2022. It is projected to reach USD 45.3 billion over the next five years. Plivo is a people-centric organization with a culture of ownership. We offer industry-leading compensation and benefits, including excellent healthcare coverage, to our employees. We are looking for an experienced Accounting & Taxation professional to join our Finance team. Responsibilities of the Role: Carry out the following activities independently and with the support of a 2 member team: - Maintain Books of Accounts until finalization - Manage AP & AR accounting, analysis and follow up - Payment and filing/returns of TDS, GST and other statutory taxes - Coordinate with statutory auditors in India & US to complete audit in a timely manner - Liaise with tax department, banks, external vendors and customers as required - Support any other activities required for financial reporting to internal and external stakeholders - Special projects such as GST refund application, transfer pricing study Set up & improve the Company's processes around accounting & taxation Set up & improve our ERP system (NetSuite) to generate financial reports & analysis Set up & improve financial controls in our operations Qualifications for the Role: Qualified CA with at least 4 years (post-qualification) of relevant experience in accounting and taxation, ideally with exposure to SAAS & fintech companies Up to 2 years of experience within the audit/assurance team of a Big-4 or comparable large accounting firm is preferred Candidates with experience working with Oracle NetSuite or SAP will be preferred High-level knowledge of US GAAP and multi-entity accounting (US parent co/India subsidiary) would be good to have Strong verbal & written communication skills are essential for this role Perks & Benefits: Remote First Culture. Home office Infra Allowance. Industry-leading compensation and benefits. Premium Healthcare/Wellness benefits for Employee and Family. Open culture and working with a young and dynamic team. Career advancement opportunities. Generous vacation policy leading to great work life balance. Show more Show less

Plivo started as a cloud communications platform that empowers businesses to simplify and personalize their customer communications using Plivo’s APIs and solutions. Thousands of businesses around the globe including Yahoo, Uber, Zomato, and Gojek rely on Plivo to power their voice and SMS communications at a global scale. Today, we’ve expanded into Plivo CX , an AI‑driven customer‑engagement platform that combines our battle‑tested APIs with out‑of‑the‑box agentic solutions for customer acquisition, engagement, and service. Founded in 2011, Plivo has over 150 employees across its US and India offices. Plivo is part of YCombinator and is backed by prominent investors, including Andreessen Horowitz and Battery Ventures. Role Summary: Plivo is seeking a Solutions Engineer (SE) for its International Markets. This role is based in Bangalore and services customers across APAC and EMEA Markets. As a Solutions Engineer, you sit at the intersection of consultative sales, product, and account management. You’re equal parts technical consultant, creative problem‑solver, and storyteller. From designing solutions to production go‑lives, you will architect customer journeys that leverage the full power of our APIs and Plivo CX’s AI Agent workflows—ensuring every client launches quickly, grows confidently, and loves the experience. Critical to success is a typical startup hustle mentality, a passion for proactive collaboration with customers, prompt technical resolution of their issues, and ensure customers quickly realize maximum value from Plivo’s solutions. Responsibilities: Partner with business teams (account executives or account managers) to understand customers’ business drivers, map requirements, and design scalable solutions using Plivo APIs or CX AI Agents. Create narratives that resonate with both technical and business stakeholders. Drive proof‑of‑concept projects by owning success criteria, timelines, and technical depth to win customer confidence (with new and existing customers) Ensure customer delight by ensuring a smooth and timely onboarding Diagnose and resolve customer issues, communicate fixes and work‑arounds clearly, closing the loop with customers and internal teams. Socialize product feedback, feature gaps, and adoption blockers to Product, Engineering, and GTM teams. Qualifications: Bachelors degree in Computer Science, or Information Systems, or related technical field, or equivalent practical experience 5 - 8 years in customer‑facing technical roles (Solutions Engineering, Sales Engineering, Technical Account Management, or similar) within SaaS, CPaaS, or modern AI-first platforms. Experience with designing conversational AI or workflow automation solutions is a strong advantage. Solid understanding of RESTful APIs, XML, and at least one modern programming/scripting language (PHP, Python, Ruby, .NET, Node.js, Java, Go). Experience in the CPaaS industry or understanding of communication technologies such as SIP, TCP/IP, WebRTC, SIP Trunking is a big plus Excellent written and verbal communication skills are a must Behaviour Traits: Should be customer obsessed - All decisions should be taken keeping in mind customer value creation Should have an ownership mindset - picking up and solving problems even if it is not your job Should be results oriented - always focussed on the outcome and impact Have a growth mindset - experiment, level up skills and seek feedback Perks and Benefits: Industry-leading compensation and benefits Company-paid medical insurance Ownership-driven culture Generous vacation policy Show more Show less

Plivo is a leading technology company transforming customer engagement for some of the world’s largest B2C brands, including Uber, WhatsApp, and Zomato. Our next-gen AI Agents automate the entire customer lifecycle—from acquiring, engaging, and supporting customers—through cutting-edge multimodal AI, including LLMs, text-to-speech, and speech detection. With a 150+ member engineering team based entirely in India, we are building high-impact global products that handle over 1 billion API requests per month. If you are excited about solving hard, real-world AI challenges at scale, this is where you belong. Key Responsibilities: Design, develop, and deploy responsive, high-performance web interfaces using React and modern JavaScript/TypeScript frameworks. Implement user interfaces with modern libraries such as ShadcnUI and Tailwind CSS, ensuring a seamless and intuitive experience for end-users. Collaborate closely with backend developers, designers and product managers to integrate APIs and build cohesive, full-featured applications. Participate in cross-functional agile teams to define requirements, develop prototypes, and deliver production-ready features. Optimize frontend performance for scalability and speed, ensuring quick load times and smooth interactions. Maintain high coding standards through code reviews, testing, and adherence to best practices in web development. Leverage AI-powered development tools to enhance coding efficiency and user experience where applicable. Stay current with industry trends, emerging technologies, and design best practices to continually improve our frontend solutions. Write clean, modular, and maintainable code with comprehensive documentation. Proactively troubleshoot, debug, and resolve technical issues in a fast-paced environment. Qualifications: Proven experience in full-stack web development, with a focus on creating products from scratch. Proficiency in React and modern JavaScript/TypeScript ecosystem. Strong skills in Python backend development and API design. Experience using AI-assisted coding tools like Vercel V0, Cursor and working with large language models such as Claude. Knowledge of UI component libraries, particularly Shadcn UISolid understanding of database design, caching strategies, and web security best practices. Experience with version control systems (e.g., Git) and CI/CD pipelines. Ability to write clean, maintainable, and well-documented code. Strong problem-solving skills and attention to detail Excellent communication skills, able to collaborate effectively with cross-functional teams. Comfortable working in a fast-paced, agile environment. Bachelor's degree in Computer Science, Software Engineering, or a related field. Contributions to open-source software are a plus