About Pinch The last decade and a half has been dedicated to the rise of convenience in every way. Organisations, one after the other, have created products and services which make the life of customers convenient. Yet the pain, pressure and stress of the modern world has not really reduced, leave aside going away. At Pinch, our dream is to transform the physical environment of a family and help them create space for the truly important things, allowing them to focus on themselves and their mental well-being to build a meaningful life, filled with purpose and joy. We wish to build a home management system, which not only does the daily chores, seamlessly and effortlessly, but also preempts the needs of our customers, enhances their lifestyle in every aspect while giving them the peace of mind to focus on achieving more in life. From full housekeeping to a quick tidy up or a dog walk, Pinch is available for the families all the time. We work as an extension of our customers’ family and bring to the table what is best for them. With our monthly plan, we combine services such as housekeeping, maintenance, food & nutrition management, grocery resupply, laundry management, etc. tailored to the unique needs of each family. On top, a dedicated Lifestyle Manager helps them with any miscellaneous home requests, from decorating home with fresh flowers to arranging a repairman for the broken washing machine, to planning details of the next holiday, taking care of children or the elderly. Basically, anything and everything our customers and their families would need to live a comfortable, convenient, healthy, guilt-free, and inspired life. How will we do it? There are three fundamental aspects of our business model which will help deliver this life-transforming service: Lifestyle Manager: Armed with irrefutable professional attention, prompt service, strict quality controls and effective anticipation of needs, our dedicated lifestyle team helps customers in a variety of things. Be it sending flowers on birthdays, reminders for paying bills on time, and even recommending the latest home products. Our team of lifestyle managers are mapped to each family, do all the research, analysis and short list the best products and service experience for the customers. Trained Professionals: Offering a much more professional service than domestic helpers, with Pinch, customers are served by a team of home specialists who will handle all the housework, chores and running around. If they already have a helper, we will have them trained by us to maximise their potential and effectiveness. Technology: We take the hassle out of home management. Customers are given constant home and personal management advice, reminders and nudges, where the back-end system incorporates an algorithm that remembers preferences and generates instructions to meet our customers’ home goals. Pinch has 4 broad customer segments: Individuals & Families Landlords & Second Home Owners Developers & RWAs Corporates The Lifestyle Manager – An Extension of the Customer’s Family A Lifestyle Manager at Pinch is deeply empathetic, has a natural attitude towards helping people and is committed to improving lives for the better. Every family has their own set of needs, wants, preferences & behaviours. Our Lifestyle Manager understands this, has the ability to develop a deep bond with a family & its members, and designs solutions keeping their specific requirements in mind. S/he is warm, courteous, patient & a good listener, with an eye for detail. S/he is able to not just solve for what the customer asks, but even anticipate or pre-empt their needs, through her/his deep understanding of the family. Our customer’s peace of mind relies immensely on the Lifestyle Manager, and how efficiently and swiftly s/he works with the other teams at Pinch to be able to meet the customer’s requirements. The Lifestyle Manager has a service-oriented mindset that puts the customer first, even before the company. Practically, s/he is an extension of the customer’s family & thus, the most important link between the company & the customer. Responsibilities of a Lifestyle Manager 1. Customer Onboarding Understand the prevailing context in a customer’s life with respect to the services we intend to provide. Explain how Pinch can help ease the customer’s life by delivering these services in a transformative manner. Handhold & onboard the customer seamlessly onto Pinch’s ecosystem of services. 2. Solution Deployment Define & agree upon the interventions needed for fulfilling the customer’s requirements. Deploy a set of trained domestic helps at the household to take care of the day-to-day chores, & undertake periodic supervision of their work. Assign errands to the Operations Associates and monitor them for completion to the family’s satisfaction. 3. Partner Management Work with Pinch’s central partner ecosystem to deploy solutions at the customer’s household and fulfil any new requirements from time to time. Onboard and work with a local set of quality partners in the immediate vicinity of the customer’s location to bring about greater efficiency. Oversee the quality of work done by the partners and provide valuable feedback to the central Partnership teams on the same. 4. Customer Lifecycle Management Have deeper dialogues and conversations with the customer that ease them into the Pinch journey across the 5 stages of pain, convenience, pleasure, delight & transformation. Educate and enable customers to adopt a wider range of Pinch’s services. 5. Customer Feedback & Service Improvement Determine customer satisfaction with regard to the various services provided by Pinch. Identify & work on areas of improvement. Iterate the solution design to continually keep enhancing customer service. Raise & highlight any complaints, queries, grievances, feedback etc. to the relevant teams for resolution. Who are we looking for? Candidate with Hospitality background Candidate with communication and public relation skills Candidate with Event management, language and intercultural communication background Passionate about the cause the company is working towards Excited about wanting to work in a start-up Self-motivated & loves taking initiative Growth mindset, focussed on improving business outcomes Able to hustle, loves being out on the ground, & is willing to get his/her hands dirty Embraces ambiguity & uncertainty Focused on problem-solving, has a solution-oriented mindset Hard-working, is able to work for long hours Excellent team player Ability to multitask on multiple projects at the same time Ability to handle pressure and failure Qualifications: Bachelor's degree preferably in hospitality. Show more Show less

Growth Marketing Manager Role Summary: We are looking for a data-driven and creative Growth Manager to drive customer acquisition, retention, and monetization. This role will involve cross-functional collaboration with marketing, sales, business development, operations, and analytics to implement scalable growth strategies and deliver measurable results. Key Responsibilities: 1. Customer Acquisition & Funnel Optimization Design and execute acquisition strategies across digital, referral, and partnership channels. Collaborate closely with digital marketing and sales teams to monitor and optimize lead flow, quality, conversion rates, and customer acquisition costs. Drive continuous improvement across the entire funnel — from traffic generation to lead qualification to final conversion. Plan and implement integrated, marketing-linked campaigns (seasonal, lifecycle-based, or content-led) that directly drive user acquisition. 2. Customer Profiling, Segmentation & Targeting Develop rich customer personas and segmentation models using behavioral, demographic, and transactional data. Use segmentation insights to shape acquisition targeting, messaging, and personalized engagement strategies. Work with analytics, sales & operations teams to build and maintain robust profiling frameworks that evolve with customer needs. 3. Usage Growth & Lifecycle Engagement Identify gaps in product or service usage and implement programs to drive both width (number of use cases) and depth (frequency/intensity) of usage. Design and deploy lifecycle marketing programs (onboarding, re-engagement, upsell, win-back) tailored to customer segments and journeys. Optimize user journeys across touchpoints to improve retention and reduce churn. 4. Experimentation & Growth Analytics Lead A/B tests and growth experiments to validate hypotheses around features, pricing, channels, and messaging. Define key growth metrics (e.g., CAC, LTV, ARPU, churn, activation rate) and set up dashboards for ongoing performance tracking. Translate data into actionable insights and strategic recommendations. 5. New Offerings, Bundles & Monetization Strategy Curate and validate new product/service bundles based on customer feedback, usage patterns, and emerging needs. Work with Partnerships & Procurement teams to co-create offerings that enhance customer value and increase revenue per user. Conduct pricing and positioning experiments to identify optimal go-to-market strategies. 6. Strategic Partnerships & Ecosystem Development Identify and recommend partnership opportunities that align with customer needs, enhance product value, or open up new acquisition channels. Act as the internal voice of the customer to guide the partnerships team on whom to engage and how to structure value exchange. Support co-marketing or bundled offerings with partners to drive mutual growth. 7. Strategic Growth Initiatives Lead high-impact, cross-functional growth projects targeting acquisition, ARPU expansion, retention, or market penetration. Work closely with senior leadership to prioritize and execute initiatives aligned with overall business goals. Act as the connective tissue between marketing, sales, business development, partnerships and technology teams for growth-focused execution. Requirements: Education from a Tier 1 College in engineering and/or MBA (Engineering+MBA preferred) 3–8 years of experience in growth, revenue, category product marketing, or performance marketing roles Previous experience in an early start-up would be a big plus Strong understanding of growth metrics, user acquisition tactics, and funnel optimization Experience running experiments and A/B tests, with an understanding of statistical significance Analytical mindset with the ability to derive actionable insights from data. Strong communication and project management skills. If you possess the following attributes in addition to the above requirements, you should be a very good fit for this role. · Excited about wanting to work in a start-up · Self-motivated & loves taking initiative · Growth mindset, focussed on improving business outcomes · Focused on problem-solving, has a solution-oriented mindset · Loves to come up with new ideas, loves putting ideas into execution · Able to hustle, willing to get his/her hands dirty · Embraces ambiguity & uncertainty · Excellent team player, can work very well with cross-functional stakeholders · Ability to multitask on multiple moving items at the same time · Very high attention to detail About Pinch Pinch is a home concierge and lifestyle management company built to simplify and elevate everyday living. We provide end-to-end support for our clients' daily needs—from personal tasks and out-of-home errands to household management and curated lifestyle services. At Pinch, we simplify lives of our customers by removing everyday worries so they can do what drives them and gives them meaning and joy. Whether it’s creating memories with loved ones, exploring new passions, or simply enjoying the beauty of the moment, our services help our customers make time for more. Show more Show less

About Pinch The last decade and a half has been dedicated to the rise of convenience in every way. Organisations, one after the other, have created products and services which make the life of customers convenient. Yet the pain, pressure and stress of the modern world has not really reduced, leave aside going away. At Pinch, our dream is to transform the physical environment of a family and help them create space for the truly important things, allowing them to focus on themselves and their mental well-being to build a meaningful life, filled with purpose and joy. We wish to build a home management system, which not only does the daily chores, seamlessly and effortlessly, but also preempts the needs of our customers, enhances their lifestyle in every aspect while giving them the peace of mind to focus on achieving more in life. From full housekeeping to a quick tidy up or a dog walk, Pinch is available for the families all the time. We work as an extension of our customers’ family and bring to the table what is best for them. With our monthly plan, we combine services such as housekeeping, maintenance, food & nutrition management, grocery resupply, laundry management, etc. tailored to the unique needs of each family. On top, a dedicated Lifestyle Manager helps them with any miscellaneous home requests, from decorating home with fresh flowers to arranging a repairman for the broken washing machine, to planning details of the next holiday, taking care of children or the elderly. Basically, anything and everything our customers and their families would need to live a comfortable, convenient, healthy, guilt-free, and inspired life. How will we do it? There are three fundamental aspects of our business model which will help deliver this life-transforming service: Lifestyle Manager: Armed with irrefutable professional attention, prompt service, strict quality controls and effective anticipation of needs, our dedicated lifestyle team helps customers in a variety of things. Be it sending flowers on birthdays, reminders for paying bills on time, and even recommending the latest home products. Our team of lifestyle managers are mapped to each family, do all the research, analysis and short list the best products and service experience for the customers. Trained Professionals: Offering a much more professional service than domestic helpers, with Pinch, customers are served by a team of home specialists who will handle all the housework, chores and running around. If they already have a helper, we will have them trained by us to maximise their potential and effectiveness. Technology: We take the hassle out of home management. Customers are given constant home and personal management advice, reminders and nudges, where the back-end system incorporates an algorithm that remembers preferences and generates instructions to meet our customers’ home goals. Pinch has 4 broad customer segments: Individuals & Families Landlords & Second Home Owners Developers & RWAs Corporates The Lifestyle Manager – An Extension of the Customer’s Family A Lifestyle Manager at Pinch is deeply empathetic, has a natural attitude towards helping people and is committed to improving lives for the better. Every family has their own set of needs, wants, preferences & behaviours. Our Lifestyle Manager understands this, has the ability to develop a deep bond with a family & its members, and designs solutions keeping their specific requirements in mind. S/he is warm, courteous, patient & a good listener, with an eye for detail. S/he is able to not just solve for what the customer asks, but even anticipate or pre-empt their needs, through her/his deep understanding of the family. Our customer’s peace of mind relies immensely on the Lifestyle Manager, and how efficiently and swiftly s/he works with the other teams at Pinch to be able to meet the customer’s requirements. The Lifestyle Manager has a service-oriented mindset that puts the customer first, even before the company. Practically, s/he is an extension of the customer’s family & thus, the most important link between the company & the customer. Responsibilities of a Lifestyle Manager 1. Customer Onboarding Understand the prevailing context in a customer’s life with respect to the services we intend to provide. Explain how Pinch can help ease the customer’s life by delivering these services in a transformative manner. Handhold & onboard the customer seamlessly onto Pinch’s ecosystem of services. 2. Solution Deployment Define & agree upon the interventions needed for fulfilling the customer’s requirements. Deploy a set of trained domestic helps at the household to take care of the day-to-day chores, & undertake periodic supervision of their work. Assign errands to the Operations Associates and monitor them for completion to the family’s satisfaction. 3. Partner Management Work with Pinch’s central partner ecosystem to deploy solutions at the customer’s household and fulfil any new requirements from time to time. Onboard and work with a local set of quality partners in the immediate vicinity of the customer’s location to bring about greater efficiency. Oversee the quality of work done by the partners and provide valuable feedback to the central Partnership teams on the same. 4. Customer Lifecycle Management Have deeper dialogues and conversations with the customer that ease them into the Pinch journey across the 5 stages of pain, convenience, pleasure, delight & transformation. Educate and enable customers to adopt a wider range of Pinch’s services. 5. Customer Feedback & Service Improvement Determine customer satisfaction with regard to the various services provided by Pinch. Identify & work on areas of improvement. Iterate the solution design to continually keep enhancing customer service. Raise & highlight any complaints, queries, grievances, feedback etc. to the relevant teams for resolution. Who are we looking for? Candidate with Hospitality background Candidate with communication and public relation skills Candidate with Event management, language and intercultural communication background Passionate about the cause the company is working towards Excited about wanting to work in a start-up Self-motivated & loves taking initiative Growth mindset, focussed on improving business outcomes Able to hustle, loves being out on the ground, & is willing to get his/her hands dirty Embraces ambiguity & uncertainty Focused on problem-solving, has a solution-oriented mindset Hard-working, is able to work for long hours Excellent team player Ability to multitask on multiple projects at the same time Ability to handle pressure and failure Qualifications: Bachelor's degree preferably in hospitality. Show more Show less

Who Are We Looking For? • Passionate about the cause the company is working towards • Excited to work in a start-up environment • Self-motivated and takes initiative • Has a growth mindset, focused on improving business outcomes • Willing to hustle and get hands dirty • Comfortable with ambiguity and uncertainty • Problem-solver with a solution-oriented mindset • Enjoys coming up with new ideas and executing them • Excellent team player with the ability to work cross-functionally • Capable of multitasking across multiple moving items simultaneously • Pays enormous attention to detail • Excellent communication skills – verbal, written, and presentation Key Responsibilities 1. Strategic Sales Planning • Develop and execute sales strategies tailored to the assigned verticals, aligned with business objectives • Identify emerging markets, potential clients, and industry trends • Conduct in-depth market research and competitor analysis to discover new opportunities 2. Lead Generation & Market Expansion • Proactively generate leads through cold calling, networking, digital outreach, events, and referrals • Track and manage leads through CRM tools for efficient conversion • Leverage contacts and knowledge of the Gurgaon market to build a strong sales pipeline • Identify and reach out to key decision-makers within target organizations 3. Client Management & Relationship Building • Acquire and onboard new corporate clients seamlessly • Develop long-term client relationships through regular engagement and personalized service • Act as the main point of contact, resolving issues and offering customized solutions 4. Revenue Generation & Performance Tracking • Consistently achieve or exceed sales targets (monthly, quarterly, annually) • Monitor and analyze sales metrics to identify areas of improvement • Use client insights to identify upsell and cross-sell opportunities 5. Outbound Sales • Make outbound calls to prospects, schedule meetings, and convert leads • Create compelling sales pitches and customized presentations • Maintain consistent follow-ups and ensure a high conversion rate 6. Cross-Functional Collaboration • Collaborate with marketing, operations, and product teams to align on strategy • Share client feedback and market insights for continuous improvement 7. Negotiations & Deal Closures • Lead negotiations and finalize contracts in line with company goals • Ensure accurate documentation and deal tracking in internal systems • Develop strategies to reduce the sales cycle and improve closing efficiency Qualifications and Skills • Bachelor’s degree in Business Administration, Marketing, Sales, or a related field (MBA preferred) • Minimum 4 years of experience in corporate sales, preferably in Firebrick and Well Served verticals • Strong knowledge of sales strategies, client acquisition, and account management • Proven experience in outbound sales and lead generation, especially in the Gurgaon market • Track record of consistently achieving/exceeding revenue targets • Excellent communication, negotiation, and presentation skills • Ability to work under pressure and handle multiple deadlines simultaneously Show more Show less

Corporate Sales Executive – Hotels (Gurgaon) We are hiring a Corporate Sales Executive to drive room night and banquet sales for our two hotels in Gurgaon. This role is ideal for someone with hands-on hospitality sales experience and strong corporate connections in the Gurgaon market . Who You Are 3–6 years of experience in hotel sales , preferably in room night and banquet/event sales Well-connected with corporate admin, procurement, or event teams in Gurgaon Proven skills in cold calling , networking , and outbound B2B sales Strong understanding of the Gurgaon corporate ecosystem Target-driven, relationship-focused, and solution-oriented Presentable and a strong communicator (verbal & written) What You’ll Do Sell room nights and banquet services for our hotels in Gurgaon Generate leads via cold calls, referrals, LinkedIn outreach, and client visits Pitch to HR, Admin, Procurement, and Travel Heads in corporate offices Manage the entire sales cycle — from lead generation to closing Build long-term relationships to ensure repeat business Meet monthly sales targets and maintain a healthy pipeline Coordinate with hotel teams for smooth booking execution Share client feedback with management for service improvements Must-Have Experience Prior experience in room night / banquet / MICE sales Knowledge of B2B sales in the hospitality sector Existing corporate network in the Gurgaon market Proficiency in CRM tools, Excel , and basic reporting Preferred Background Experience with 5-star or premium hotel chains Bachelor’s degree (Hotel Management / BBA preferred) Willingness to travel within Gurgaon for client meetings Show more Show less

Duration: 6-month internship → Full-time conversion Stipend: ₹10,000 - ₹15,000/month About Pinch AI agents for community management and event organization - founded by IIT graduates with 10+ years building products at Flipkart, Zalando, and top European marketplaces. We're automating the $50B+ community economy. What You'll Own Community Growth & Success Partner with community leaders and event organizers to drive platform adoption Design onboarding experiences that turn trial users into power users Create retention strategies based on behavioral data and user feedback Build our community champions program and organize high-impact meetups Market Development Map Bangalore's community ecosystem and identify expansion opportunities Build partnerships with co-working spaces, event venues, and community platforms Represent Pinch at industry events and build relationships with ecosystem players Generate market intelligence that shapes our go-to-market strategy What Makes You Perfect Academic Excellence: Final year or recent graduate (BBA/MBA preferred) - we value smart, driven people Relationship Builder: You naturally connect with people and create lasting partnerships Community Obsessed: You understand what makes communities thrive vs. die Execution Focused: You see opportunities and make things happen without hand-holding Bangalore Connected: You know the city's startup, community, and event landscape What You'll Gain Learn from the best: Work directly with IIT/BITS alumni who've built products used by millions Own real impact: Your work directly influences user success and company growth Network access: Connect with Bangalore's top community leaders and startup ecosystem Career acceleration: High conversion rate to full-time with rapid growth trajectory Technical exposure: See how AI agents are built and deployed at scale The Team Founders IIT graduates with product and technical leadership experience at Flipkart (₹2L+ Cr revenue), Zalando (€10B+ GMV), and successful D2C exits. Team includes engineers from IIT/BITS with AI/ML backgrounds.We're building the infrastructure for the creator economy's next phase. Join us while we're still small enough for you to shape everything. Message Vrishab Nair Show more Show less

About Pinch The last decade and a half has been dedicated to the rise of convenience in every way. Organisations, one after the other, have created products and services which make the life of customers convenient. Yet the pain, pressure and stress of the modern world has not really reduced, leave aside going away. At Pinch, our dream is to transform the physical environment of a family and help them create space for the truly important things, allowing them to focus on themselves and their mental well-being to build a meaningful life, filled with purpose and joy. We wish to build a home management system, which not only does the daily chores, seamlessly and effortlessly, but also preempts the needs of our customers, enhances their lifestyle in every aspect while giving them the peace of mind to focus on achieving more in life. From full housekeeping to a quick tidy up or a dog walk, Pinch is available for the families all the time. We work as an extension of our customers’ family and bring to the table what is best for them. With our monthly plan, we combine services such as housekeeping, maintenance, food & nutrition management, grocery resupply, laundry management, etc. tailored to the unique needs of each family. On top, a dedicated Lifestyle Manager helps them with any miscellaneous home requests, from decorating home with fresh flowers to arranging a repairman for the broken washing machine, to planning details of the next holiday, taking care of children or the elderly. Basically, anything and everything our customers and their families would need to live a comfortable, convenient, healthy, guilt-free, and inspired life. How will we do it? There are three fundamental aspects of our business model which will help deliver this life-transforming service: Lifestyle Manager: Armed with irrefutable professional attention, prompt service, strict quality controls and effective anticipation of needs, our dedicated lifestyle team helps customers in a variety of things. Be it sending flowers on birthdays, reminders for paying bills on time, and even recommending the latest home products. Our team of lifestyle managers are mapped to each family, do all the research, analysis and short list the best products and service experience for the customers. Trained Professionals: Offering a much more professional service than domestic helpers, with Pinch, customers are served by a team of home specialists who will handle all the housework, chores and running around. If they already have a helper, we will have them trained by us to maximise their potential and effectiveness. Technology: We take the hassle out of home management. Customers are given constant home and personal management advice, reminders and nudges, where the back-end system incorporates an algorithm that remembers preferences and generates instructions to meet our customers’ home goals. Pinch has 4 broad customer segments: Individuals & Families Landlords & Second Home Owners Developers & RWAs Corporates The Lifestyle Manager – An Extension of the Customer’s Family A Lifestyle Manager at Pinch is deeply empathetic, has a natural attitude towards helping people and is committed to improving lives for the better. Every family has their own set of needs, wants, preferences & behaviours. Our Lifestyle Manager understands this, has the ability to develop a deep bond with a family & its members, and designs solutions keeping their specific requirements in mind. S/he is warm, courteous, patient & a good listener, with an eye for detail. S/he is able to not just solve for what the customer asks, but even anticipate or pre-empt their needs, through her/his deep understanding of the family. Our customer’s peace of mind relies immensely on the Lifestyle Manager, and how efficiently and swiftly s/he works with the other teams at Pinch to be able to meet the customer’s requirements. The Lifestyle Manager has a service-oriented mindset that puts the customer first, even before the company. Practically, s/he is an extension of the customer’s family & thus, the most important link between the company & the customer. Responsibilities of a Lifestyle Manager 1. Customer Onboarding Understand the prevailing context in a customer’s life with respect to the services we intend to provide. Explain how Pinch can help ease the customer’s life by delivering these services in a transformative manner. Handhold & onboard the customer seamlessly onto Pinch’s ecosystem of services. 2. Solution Deployment Define & agree upon the interventions needed for fulfilling the customer’s requirements. Deploy a set of trained domestic helps at the household to take care of the day-to-day chores, & undertake periodic supervision of their work. Assign errands to the Operations Associates and monitor them for completion to the family’s satisfaction. 3. Partner Management Work with Pinch’s central partner ecosystem to deploy solutions at the customer’s household and fulfil any new requirements from time to time. Onboard and work with a local set of quality partners in the immediate vicinity of the customer’s location to bring about greater efficiency. Oversee the quality of work done by the partners and provide valuable feedback to the central Partnership teams on the same. 4. Customer Lifecycle Management Have deeper dialogues and conversations with the customer that ease them into the Pinch journey across the 5 stages of pain, convenience, pleasure, delight & transformation. Educate and enable customers to adopt a wider range of Pinch’s services. 5. Customer Feedback & Service Improvement Determine customer satisfaction with regard to the various services provided by Pinch. Identify & work on areas of improvement. Iterate the solution design to continually keep enhancing customer service. Raise & highlight any complaints, queries, grievances, feedback etc. to the relevant teams for resolution. Who are we looking for? Candidate with Hospitality background Candidate with communication and public relation skills Candidate with Event management, language and intercultural communication background Passionate about the cause the company is working towards Excited about wanting to work in a start-up Self-motivated & loves taking initiative Growth mindset, focussed on improving business outcomes Able to hustle, loves being out on the ground, & is willing to get his/her hands dirty Embraces ambiguity & uncertainty Focused on problem-solving, has a solution-oriented mindset Hard-working, is able to work for long hours Excellent team player Ability to multitask on multiple projects at the same time Ability to handle pressure and failure Qualifications: Bachelor's degree preferably in hospitality.

We are looking for a detail-oriented and experienced Finance Manager to lead our finance operations, reporting, and compliance. The ideal candidate is a qualified Chartered Accountant (CA) with 4–5 years of post-qualification experience in managing financial functions end to end, especially in the services industry. Key Responsibilities - Accounts Payable & Receivable Supervise vendor payments, customer collections, and reconciliation processes Monitor cash flow and working capital requirements Internal Controls & Process Improvement Implement and enforce internal financial controls and SOPs Drive automation and digitization initiatives (ERP tools, Excel-based systems, etc.) Financial Reporting Prepare and finalize monthly, quarterly, and annual financial statements (IGAAP) Coordinate with internal and statutory auditors to ensure timely audit completion Budgeting & Forecasting Prepare annual budgets, financial forecasts, and variance analyses Conduct cost optimization and margin improvement initiatives Taxation & Compliance Manage direct and indirect tax compliance (GST, TDS, Income Tax) Handle return filings, tax assessments, and consultant coordination MIS & Financial Analysis Develop dashboards, KPI reports, and key financial analysis Monitor profitability, cost centers, and revenue trends Key Requirements - Chartered Accountant (CA) with 4–5 years of post-qualification experience Prior experience in the services industry preferred In-depth knowledge of GST, TDS, and statutory compliance Hands-on experience with Tally Strong Excel skills and familiarity with data tools is a plus Excellent communication and stakeholder management abilities Preferred Attributes Self-motivated, proactive, and accountable High attention to detail and accuracy Ability to manage work independently in a dynamic environment