Job Title: Engineering Manager (Full Stack | AWS | AI/ML | ERP Integrations) Location: Bangalore Experience: 10 - 12 Years About the Role: We are looking for an accomplished and hands-on Engineering Manager with deep expertise in Full Stack Development, Cloud Architecture, and DevSecOps. The ideal candidate must have a strong background in designing scalable applications, performance optimization, and cloud-native architectures with a focus on delivering reliable, secure, and efficient software products. This is a leadership role that combines technical expertise, team management, and delivery ownership. The candidate must have hands-on experience across the technology stack and infrastructure lifecycle. Key Responsibilities: Lead and mentor a team of Full Stack Developers across React, Node.js, and Python. Drive architectural decisions and hands-on development for scalable web and enterprise applications. Collaborate with cross-functional teams including product, QA, and DevOps to deliver high-quality releases. Design and implement architecture patterns and design patterns suitable for microservices and event-driven systems. Ensure the security, performance, and reliability of systems by implementing DevSecOps practices and tools. Lead AWS infrastructure setup including serverless, VPC, RDS, S3, Lambda, CloudFormation, etc. Manage Application Performance Monitoring (APM) tools like New Relic, Datadog, or AppDynamics. Optimize performance and conduct load testing using tools such as JMeter, Locust, Gatling, or Artillery. Drive ERP and third-party integrations and manage ETL workflows across cloudbased and hybrid systems. Own the database design and optimization strategy involving both RDBMS (MySQL/PostgreSQL) and NoSQL (MongoDB, DynamoDB, Redis). Design and optimize enterprise search solutions using OpenSearch or Elasticsearch. • Ensure coding standards, CI/CD, test automation, and documentation are followed by the team. Support recruitment efforts and conduct performance reviews for engineers. • Work on end-to-end e-commerce applications including catalog management, search optimization, order and payment processing, and customer engagement modules, with strong hands-on expertise in each domain. Provide technical leadership in building, deploying, and scaling AI/ML solutions aligned with business goals. Required Skills & Qualifications: 10 - 12 years of progressive experience in software engineering with 3+ years in leadership roles. Expertise in Full Stack Development using React.js, Node.js, Python. Strong understanding of software architecture patterns (e.g., layered, hexagonal, microservices). Proficiency in design patterns such as Singleton, Factory, Observer, Strategy, etc. Hands-on experience in deploying and managing cloud-native applications on AWS. Strong knowledge of DevSecOps practices, security automation, IAM, and CI/CD. Hands-on experience with APM tools for end-to-end monitoring and observability. Practical understanding and hands-on execution of performance tuning and load testing methodologies. Deep hands-on expertise in integrating with ERP systems (SAP, Oracle, custom solutions). Proven experience in designing and executing ETL pipelines and workflows. Advanced hands-on experience in database design and performance tuning for both RDBMS and NoSQL databases. Working experience and implementation expertise with search platforms like OpenSearch/Elasticsearch. Hands-on experience in building, scaling, and maintaining end-to-end ecommerce applications. Proven experience in managing and solutioning AI/ML systems, including model development, deployment, and monitoring. Preferred Certifications (Bonus Points): AWS Certified Solutions Architect (Associate / Professional) AWS Certified DevOps Engineer Certified Kubernetes Administrator (CKA) TOGAF or similar architecture certifications Soft Skills: Excellent communication and interpersonal skills Strong problem-solving and analytical thinking Ability to drive execution with ownership and autonomy Passion for mentoring and building high-performing teams

About Us Pharmarack is the next-generation platform that powers complete pharmaceutical ecosystem through intelligent, collaborative software. Our product is multi-faceted and unique we have solutions and user experiences for both consumers and enterprises. Between 2020-22, we have more than doubled our customers, revenue, and usage and our eyes are set on bigger goals spanning more use-cases than ever. We are transforming how pharmaceutical ecosystem works with breathtaking software that manages complexity and simplifies buying and selling of pharmaceutical goods. We are passionate about working on things that matter at the intersection of technology and pharmaceutical supply chain. As an example of helping distributors increase reach and visibility of their business, Pharmarack delivered a mobile solution to enable our distributors and retailers to transact digitally. We are committed to create more seamless interactions! The team Operations: At Pharmarack Operations , we hire people with a broad set of skills who are ready to expand Pharmaracks footprint across India and make an impact on millions of users. Pharmarack is building the largest healthcare multi-tenant platform capable of processing more than million transactions per day covering 50% of the Indian healthcare market. More than 2 million B2B businesses will bank on Pharmaracks technology for making business decisions and conducting their daily business. Title Technical Support Executive Operations Expected qualification Graduation in IT (BSC-IT, BCA, BCS)Experience 0 to 2 years Roles and Responsibilities As a customer support associate, you will be an ambassador to our customers, own overall relation with assigned customers, which includes: Increasing product adoption, ensuring retention, satisfaction and success in order to sustain the GMV (Gross Merchandise Value) being driven by the field force You will be responsible for smooth and swift on-boarding of the distributor, helping on the integration of the software so that the application/ product works smoothly Providing help to the distributor over phone or email for resolving his day-to-day semi-technical/ technical issues related to the Distributor application by issue identification, analysis and by involving Level-2 support as appropriate You will be coordinating with internal teams such as Sales team and technical team as and when required for quick resolution of issues You should be able to see emerging issues and bring back in quick scalable resolution for such issues Our ideal candidate will have Highly customer centric High adaptation to technology enabled environment and ability to understand change in technology Being able to help a non-technical customer to understand the functioning of the application Desired skills Basic SQL knowledge Impeccable and customer friendly communication both spoken and written Should be fluent in English & Hindi. Knowledge of additional regional languages will be an added advantage Basic knowledge of MS-Office (MS-Word/Excel) Candidate should be flexible with working hours and weekly offs Reporting hierarchy : Manager Distributor Support Why Pharmarack We love living the enthusiastic life and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty, your unique contributions will make a difference Our culture blends our different backgrounds, experiences, and perspectives. Here, it isnt about fitting into our culture, its about adding to it - and we cant wait to see what youll bring We believe in Open door policy and trust our employees. Our flexible working schedules help employees to be innovative and come out with best solutions for all assigned tasks