PATRA INDIA BPO SERVICES PVT LTD is looking for Associate Client Consultant - Retail Insurance Brokerages to join our dynamic team and embark on a rewarding career journey. Act as a key point of contact for retail insurance clients, assisting in onboarding, policy issuance, renewals, and claims support. Provide advisory services by understanding client insurance needs and recommending appropriate insurance products. Coordinate with underwriting teams, insurance carriers, and internal departments to ensure accurate and timely delivery of services. Maintain accurate records of client communications, transactions, and policy documentation. Ensure compliance with regulatory standards, customer service guidelines, and brokerage practices. Assist with market research, competitor analysis, and product placement for client benefit. Handle client queries and concerns with prompt resolution to enhance client satisfaction and retention

PATRA INDIA BPO SERVICES PVT LTD is looking for Employee Benefits Account Manager to join our dynamic team and embark on a rewarding career journey. Communicating with clients to understand their needs and explain product value. Building relationships with clients based on trust and respect. Collaborating with internal departments to facilitate client need fulfillment. Collecting and analyzing data to learn more about consumer behavior. Keeping accurate records pertaining to inventory and account notes. Maintaining updated knowledge of company products and services. Resolving complaints and preventing additional issues by improving processes. Identifying industry trends. Acting as a client advocate with a focus on improving the buyer experience.