As a Network and IT Support Engineer, you will be responsible for the installation, maintenance and troubleshooting of IT systems, Network infrastructure and CCTV systems. Networking concepts of LAN,WAN Installation and configuration of networking devices, server, storage, ITsystem Familiarity with CCTV system technologies. Install, configure, and maintain IT Systems and Network hardware and software. Troubleshoot and resolve network issues. networking protocols (e.g., TCP/IP, DNS, DHCP). Install, commission, and maintain CCTV systems, including cameras, NVRs, Video Management Server and Applications and associated equipment. Troubleshoot and repair CCTV system malfunctions. Interpret and understand proposal documents, schematics, and drawings related toCCTV systems. Site visit and project planning Maintain accurate records of installations, maintenance, and repair Minimum of 2 years proven track record in any Networkingany, IT Services, Video surveillance and Telecom &Internet companies.

As a Technical and support coordinator, you will be responsible for attending customer calls, sending responses, sharing the project reports, maintaining and managing the technical documentation, NOC monitoring, FCR Filining, AMC calls details, Updating project status reports etc; Understand and apply network solutions based on organizational needs Strong understanding of networking protocols (e.g., TCP/IP, DNS, DHCP). Maintain and update technical documentation, including diagrams, plans and procedures. Collect and manage Installation Reports (IR) to track and resolve technical issues. Monitor Network Operation Center (NOC) activities and management to ensure smooth operations. Maintain accurate records of customer interactions, reports, and technical documentation. Handle customer emails and inquiries promptly and professionally. Work collaboratively with other teams like tendering and finance for procurement of required materials. Basic networking skills, Document management.

A Bid Executive for tendering works in the domain of IT/Networking/Surveillance supply, installation & AMC works Checking various tender searches on a daily basis and identifying any tenders which may be of interest to the Company, either to bid or for market intelligence purposes Study tender documents & prepare technical commercial documents Understanding of tender pre-qualification requirements and checking the eligibility criteria with the companys experience Analysing the requirements and working with respective OEMs to get the proper products as per the specifications Getting the relevant documents from OEM Preparing the pre-bid meeting queries Preparing the documents for Tender Participation Submission of BIDs with the relevant documents and checking the bids status Responding the queries during technical evaluation Coordinate with various departments like finance, and logistics to complete quality tender Collecting the prices, compiling them and submitting them to management to get the final pricing to upload and regarding clarification of tenders The final compilation of tender document & then submitting on time Continuously updating tender MIS & Tender status Follow up for EMD collectionKeeping records of documents, maintaining files and necessary documents Basic understanding of Network, Communication, IT and Surveillance Products & Services Fluent on the preparation of Technical & Non-Technical documentation Fluency in typing, documentation, word, excel, ppt Have worked on Tendering related activities on Network, Communication, IT and Surveillance Products & Services (Only those who have knowledge of this field to be applied) Basic understanding of Network, Communication, IT and Surveillance Products & Services Fluent on the preparation of Technical & Non-Technical documentation Fluency in typing, documentation, word, excel, ppt English and Regional languages Have Technical backgrounds like BE, B-TECH, MCA, and MBA