This dual-role position involves providing exceptional guest service by managing poolside operations and assisting with guest luggage and arrivals. The employee ensures a clean, safe, and welcoming pool area, while also handling bell service responsibilities such as luggage assistance, guest greetings, and coordination with the front desk. Key Responsibilities: As a Pool Attendant: Monitor the pool area to ensure guest safety and enforce pool rules. Set up and maintain pool furniture, umbrellas, towels, and supplies. Check and report pool water quality; coordinate with maintenance as needed. Provide towels and refreshments (if applicable). Keep the pool area clean and organized at all times. As a Bellboy: Greet guests at the entrance and assist with luggage during check-in/check-out. Escort guests to their rooms and explain room features and hotel services. Deliver items (luggage, parcels, amenities) to guest rooms as needed. Coordinate with the front desk regarding guest arrivals and requests. Maintain a tidy and welcoming lobby and entrance area. Requirements: Excellent customer service and communication skills. Physically fit, able to lift luggage and work in outdoor conditions. Friendly, well-groomed, and professional demeanor. Ability to multitask and manage time efficiently. Swimming skills; lifeguard or CPR certification is an advantage. Flexibility to work varied shifts including weekends and holidays. Job Type: Full-time Benefits: Food provided Health insurance Provident Fund Schedule: Rotational shift Work Location: In person

The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping team, ensuring that guest rooms and public areas are cleaned and maintained according to the highest standards of cleanliness and hygiene. This position also involves training staff, managing schedules, and ensuring a smooth and efficient operation in the housekeeping department. Key Responsibilities : Supervision and Staff Management : Supervise, train, and motivate housekeeping staff to ensure high standards of cleanliness and guest satisfaction. Assign tasks to housekeeping staff, ensuring that all areas are cleaned according to established procedures and schedules. Monitor staff performance, providing feedback and coaching to improve productivity and efficiency. Conduct regular performance evaluations of housekeeping staff. Guest Room and Public Area Cleaning : Ensure that guest rooms, public areas, corridors, and back-of-house areas are cleaned and maintained to the highest standards. Inspect guest rooms, bathrooms, and common areas to ensure cleanliness, hygiene, and proper maintenance. Ensure that all cleaning equipment and supplies are used correctly and maintained. Inventory and Supply Management : Monitor and manage housekeeping inventory, ensuring that cleaning supplies, linens, and other materials are stocked and ordered as needed. Report any maintenance issues or damage in guest rooms or public areas to the appropriate department for repair. Quality Control and Inspections : Conduct regular inspections of guest rooms and public areas to ensure adherence to cleanliness standards and quality assurance protocols. Address any issues or complaints regarding cleanliness or housekeeping service, and resolve them in a timely and professional manner. Health and Safety Compliance : Ensure that all cleaning procedures are carried out in compliance with health and safety standards. Train staff on safe handling of cleaning products, equipment, and chemicals. Ensure that all cleaning equipment is in good working condition and properly maintained. Staff Scheduling and Time Management : Develop and maintain housekeeping schedules to ensure sufficient staffing levels for peak times, special events, and regular operations. Monitor attendance and timekeeping of staff, ensuring coverage during absences or peak periods. Communication and Coordination : Liaise with the front desk and other departments to ensure that room cleaning and special requests are handled promptly. Communicate with the maintenance department to ensure that issues in guest rooms or public areas are resolved quickly. Attend departmental meetings and provide updates on housekeeping operations, issues, and performance. Budget and Cost Control : Monitor housekeeping expenses to ensure that costs stay within budget. Assist in ordering supplies and managing inventory efficiently to avoid waste and unnecessary expenditure. Training and Development : Conduct training sessions for new staff and provide ongoing education on cleaning procedures, safety protocols, and customer service standards. Ensure that housekeeping staff is knowledgeable about company policies, procedures, and guest service expectations. Guest Satisfaction : Ensure that guests’ expectations for cleanliness and comfort are met or exceeded. Respond to guest complaints or requests related to housekeeping and resolve them promptly. Implement procedures for handling special requests from guests, such as extra linens or specific cleaning instructions. Skills and Qualifications : High school diploma or equivalent (some positions may require a college degree or certification in hospitality management). Previous experience in housekeeping, preferably in a supervisory role. Strong leadership, organizational, and time-management skills. Knowledge of cleaning procedures, equipment, and chemicals. Excellent communication and interpersonal skills. Ability to perform inspections and attention to detail. Ability to handle multiple tasks in a fast-paced environment. Basic computer skills (experience with housekeeping management systems is a plus). Ability to work independently and as part of a team. Work Environment : Housekeeping Supervisors typically work in hotels, resorts, or similar establishments. This position may require working early mornings, evenings, weekends, or holidays, depending on the operation's needs. Supervisors may also work in a combination of office and on-site settings, overseeing both the administrative and operational aspects of housekeeping. Job Type: Full-time Benefits: Food provided Health insurance Provident Fund Schedule: Fixed shift Supplemental Pay: Yearly bonus Experience: total work: 3 years (Required) Work Location: In person

The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping team, ensuring that guest rooms and public areas are cleaned and maintained according to the highest standards of cleanliness and hygiene. This position also involves training staff, managing schedules, and ensuring a smooth and efficient operation in the housekeeping department. Key Responsibilities : Supervision and Staff Management : Supervise, train, and motivate housekeeping staff to ensure high standards of cleanliness and guest satisfaction. Assign tasks to housekeeping staff, ensuring that all areas are cleaned according to established procedures and schedules. Monitor staff performance, providing feedback and coaching to improve productivity and efficiency. Conduct regular performance evaluations of housekeeping staff. Guest Room and Public Area Cleaning : Ensure that guest rooms, public areas, corridors, and back-of-house areas are cleaned and maintained to the highest standards. Inspect guest rooms, bathrooms, and common areas to ensure cleanliness, hygiene, and proper maintenance. Ensure that all cleaning equipment and supplies are used correctly and maintained. Inventory and Supply Management : Monitor and manage housekeeping inventory, ensuring that cleaning supplies, linens, and other materials are stocked and ordered as needed. Report any maintenance issues or damage in guest rooms or public areas to the appropriate department for repair. Quality Control and Inspections : Conduct regular inspections of guest rooms and public areas to ensure adherence to cleanliness standards and quality assurance protocols. Address any issues or complaints regarding cleanliness or housekeeping service, and resolve them in a timely and professional manner. Health and Safety Compliance : Ensure that all cleaning procedures are carried out in compliance with health and safety standards. Train staff on safe handling of cleaning products, equipment, and chemicals. Ensure that all cleaning equipment is in good working condition and properly maintained. Staff Scheduling and Time Management : Develop and maintain housekeeping schedules to ensure sufficient staffing levels for peak times, special events, and regular operations. Monitor attendance and timekeeping of staff, ensuring coverage during absences or peak periods. Communication and Coordination : Liaise with the front desk and other departments to ensure that room cleaning and special requests are handled promptly. Communicate with the maintenance department to ensure that issues in guest rooms or public areas are resolved quickly. Attend departmental meetings and provide updates on housekeeping operations, issues, and performance. Budget and Cost Control : Monitor housekeeping expenses to ensure that costs stay within budget. Assist in ordering supplies and managing inventory efficiently to avoid waste and unnecessary expenditure. Training and Development : Conduct training sessions for new staff and provide ongoing education on cleaning procedures, safety protocols, and customer service standards. Ensure that housekeeping staff is knowledgeable about company policies, procedures, and guest service expectations. Guest Satisfaction : Ensure that guests’ expectations for cleanliness and comfort are met or exceeded. Respond to guest complaints or requests related to housekeeping and resolve them promptly. Implement procedures for handling special requests from guests, such as extra linens or specific cleaning instructions. Skills and Qualifications : High school diploma or equivalent (some positions may require a college degree or certification in hospitality management). Previous experience in housekeeping, preferably in a supervisory role. Strong leadership, organizational, and time-management skills. Knowledge of cleaning procedures, equipment, and chemicals. Excellent communication and interpersonal skills. Ability to perform inspections and attention to detail. Ability to handle multiple tasks in a fast-paced environment. Basic computer skills (experience with housekeeping management systems is a plus). Ability to work independently and as part of a team. Work Environment : Housekeeping Supervisors typically work in hotels, resorts, or similar establishments. This position may require working early mornings, evenings, weekends, or holidays, depending on the operation's needs. Supervisors may also work in a combination of office and on-site settings, overseeing both the administrative and operational aspects of housekeeping. Job Type: Full-time Benefits: Food provided Health insurance Provident Fund Schedule: Fixed shift Supplemental Pay: Yearly bonus Experience: total work: 3 years (Required) Work Location: In person

The Housekeeping Associate is responsible for ensuring that guest rooms, public areas, and other facilities are cleaned and maintained to the highest standards of cleanliness, hygiene, and organization. This role contributes to a welcoming and comfortable environment for guests, supporting the overall guest experience. Key Responsibilities : Room Cleaning : Clean and maintain guest rooms by making beds, dusting furniture, cleaning windows, and sanitizing bathrooms. Change bed linens, replace towels, and replenish amenities (e.g., soap, shampoo, toilet paper). Vacuum carpets and clean floors, including sweeping and mopping. Ensure all surfaces are wiped down and sanitized, including furniture, mirrors, and fixtures. Public Area Cleaning : Clean and maintain public areas, including lobbies, hallways, restrooms, and elevators. Ensure that all public areas are neat, tidy, and free of litter or debris. Monitor and maintain cleanliness of high-traffic areas, including ensuring restrooms are stocked and clean. Laundry and Linen Management : Collect and replace soiled linens, towels, and other laundry items. Fold and store clean linens in appropriate areas. Maintain the cleanliness and organization of laundry rooms. Guest Requests : Respond to guest requests for extra items, such as towels, pillows, or amenities. Provide assistance with special guest needs, such as setting up cribs or extra bedding. Ensure guest satisfaction by addressing concerns regarding room cleanliness promptly. Stocking Supplies : Restock housekeeping carts with cleaning supplies, linens, and toiletries. Ensure that the inventory of supplies is maintained and report low stock to the supervisor. Health and Safety Compliance : Follow health and safety procedures and policies to ensure a clean and safe environment. Handle cleaning chemicals and equipment according to safety guidelines. Report any maintenance issues or safety hazards (e.g., damaged furniture, plumbing problems) to the supervisor. Maintaining Equipment : Properly use and maintain cleaning equipment such as vacuums, mops, and cleaning agents. Report any malfunctions or issues with cleaning equipment to the supervisor. General Housekeeping Duties : Ensure that all areas are kept in good condition, free of debris, and properly organized. Assist in deep cleaning tasks as directed, such as seasonal cleaning or room turnovers. Support team members in other housekeeping duties as needed. Guest Interaction and Service : Provide friendly and professional service to guests when interacting with them in hallways, elevators, or in response to requests. Address guest feedback and escalate concerns to supervisors when necessary. Adherence to Company Policies : Follow company policies and procedures related to cleaning standards, time management, and guest satisfaction. Attend training sessions and meetings as required to stay up-to-date on company standards and safety protocols. Skills and Qualifications : High school diploma or equivalent preferred. Previous housekeeping experience is a plus but not always required. Ability to work in a fast-paced environment and manage time effectively. Strong attention to detail and a commitment to cleanliness. Basic knowledge of cleaning supplies, tools, and equipment. Ability to communicate effectively with guests and team members. Good physical stamina, as the role involves standing, bending, and lifting. Ability to work independently or as part of a team. Friendly, professional, and courteous demeanor when interacting with guests. Work Environment : Housekeeping Associates typically work in hotel rooms, guest areas, and back-of-house facilities. The role may involve working weekends, holidays, and occasional evening shifts, depending on the facility's operational hours. The position may involve working in a variety of conditions, including guest rooms, public spaces, or maintenance areas. Job Type: Full-time Benefits: Food provided Schedule: Rotational shift Supplemental Pay: Yearly bonus Experience: Housekeeping: 3 years (Preferred) Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Day Shift (Preferred) Work Location: In person

The Housekeeping Associate is responsible for ensuring that guest rooms, public areas, and other facilities are cleaned and maintained to the highest standards of cleanliness, hygiene, and organization. This role contributes to a welcoming and comfortable environment for guests, supporting the overall guest experience. Key Responsibilities : Room Cleaning : Clean and maintain guest rooms by making beds, dusting furniture, cleaning windows, and sanitizing bathrooms. Change bed linens, replace towels, and replenish amenities (e.g., soap, shampoo, toilet paper). Vacuum carpets and clean floors, including sweeping and mopping. Ensure all surfaces are wiped down and sanitized, including furniture, mirrors, and fixtures. Public Area Cleaning : Clean and maintain public areas, including lobbies, hallways, restrooms, and elevators. Ensure that all public areas are neat, tidy, and free of litter or debris. Monitor and maintain cleanliness of high-traffic areas, including ensuring restrooms are stocked and clean. Laundry and Linen Management : Collect and replace soiled linens, towels, and other laundry items. Fold and store clean linens in appropriate areas. Maintain the cleanliness and organization of laundry rooms. Guest Requests : Respond to guest requests for extra items, such as towels, pillows, or amenities. Provide assistance with special guest needs, such as setting up cribs or extra bedding. Ensure guest satisfaction by addressing concerns regarding room cleanliness promptly. Stocking Supplies : Restock housekeeping carts with cleaning supplies, linens, and toiletries. Ensure that the inventory of supplies is maintained and report low stock to the supervisor. Health and Safety Compliance : Follow health and safety procedures and policies to ensure a clean and safe environment. Handle cleaning chemicals and equipment according to safety guidelines. Report any maintenance issues or safety hazards (e.g., damaged furniture, plumbing problems) to the supervisor. Maintaining Equipment : Properly use and maintain cleaning equipment such as vacuums, mops, and cleaning agents. Report any malfunctions or issues with cleaning equipment to the supervisor. General Housekeeping Duties : Ensure that all areas are kept in good condition, free of debris, and properly organized. Assist in deep cleaning tasks as directed, such as seasonal cleaning or room turnovers. Support team members in other housekeeping duties as needed. Guest Interaction and Service : Provide friendly and professional service to guests when interacting with them in hallways, elevators, or in response to requests. Address guest feedback and escalate concerns to supervisors when necessary. Adherence to Company Policies : Follow company policies and procedures related to cleaning standards, time management, and guest satisfaction. Attend training sessions and meetings as required to stay up-to-date on company standards and safety protocols. Skills and Qualifications : High school diploma or equivalent preferred. Previous housekeeping experience is a plus but not always required. Ability to work in a fast-paced environment and manage time effectively. Strong attention to detail and a commitment to cleanliness. Basic knowledge of cleaning supplies, tools, and equipment. Ability to communicate effectively with guests and team members. Good physical stamina, as the role involves standing, bending, and lifting. Ability to work independently or as part of a team. Friendly, professional, and courteous demeanor when interacting with guests. Work Environment : Housekeeping Associates typically work in hotel rooms, guest areas, and back-of-house facilities. The role may involve working weekends, holidays, and occasional evening shifts, depending on the facility's operational hours. The position may involve working in a variety of conditions, including guest rooms, public spaces, or maintenance areas. Job Type: Full-time Benefits: Food provided Schedule: Rotational shift Supplemental Pay: Yearly bonus Experience: Housekeeping: 3 years (Preferred) Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Day Shift (Preferred) Work Location: In person

Job Summary: The Front Office Assistant is responsible for overseeing the operations of the front desk team and ensuring that guests receive excellent service upon arrival, during their stay, and at checkout. This role includes managing front desk personnel, handling guest complaints or issues, and ensuring efficient and effective communication across departments. Key Responsibilities: Supervise Front Desk Operations: Supervise the daily activities of the front desk staff, including check-ins, check-outs, reservations, and guest inquiries. Ensure all guest requests and complaints are handled promptly and effectively. Maintain accurate records of guest information, including reservations, room assignments, and billing. Ensure the front desk is clean, organized, and fully stocked with necessary supplies. Guest Relations: Provide exceptional customer service, ensuring that guest interactions are friendly, professional, and helpful. Address guest complaints or issues in a timely and empathetic manner, striving for resolutions that satisfy both the guest and the establishment. Ensure that VIP guests and returning guests receive special treatment and attention. Team Leadership and Training: Lead, motivate, and develop front desk staff, ensuring they provide the highest standard of service. Provide training to new team members and assist in ongoing staff development. Conduct regular performance evaluations and provide feedback to staff. Administrative Tasks: Oversee scheduling and ensure sufficient coverage at the front desk during peak hours. Monitor the front desk’s cash handling and ensure that all financial transactions are accurately recorded. Perform nightly audits of the front desk’s transactions to ensure accuracy in reporting. Communication & Coordination: Ensure effective communication between front desk staff and other departments (housekeeping, maintenance, concierge, etc.) to guarantee guest satisfaction. Maintain up-to-date knowledge of room availability, special requests, and operational changes. Maintain Safety & Security: Ensure the safety and security of all guests by following safety protocols and procedures Job Type: Full-time Benefits: Food provided Health insurance Provident Fund Schedule: Rotational shift Work Location: In person

Job Summary: The Front Office Assistant is responsible for overseeing the operations of the front desk team and ensuring that guests receive excellent service upon arrival, during their stay, and at checkout. This role includes managing front desk personnel, handling guest complaints or issues, and ensuring efficient and effective communication across departments. Key Responsibilities: Supervise Front Desk Operations: Supervise the daily activities of the front desk staff, including check-ins, check-outs, reservations, and guest inquiries. Ensure all guest requests and complaints are handled promptly and effectively. Maintain accurate records of guest information, including reservations, room assignments, and billing. Ensure the front desk is clean, organized, and fully stocked with necessary supplies. Guest Relations: Provide exceptional customer service, ensuring that guest interactions are friendly, professional, and helpful. Address guest complaints or issues in a timely and empathetic manner, striving for resolutions that satisfy both the guest and the establishment. Ensure that VIP guests and returning guests receive special treatment and attention. Team Leadership and Training: Lead, motivate, and develop front desk staff, ensuring they provide the highest standard of service. Provide training to new team members and assist in ongoing staff development. Conduct regular performance evaluations and provide feedback to staff. Administrative Tasks: Oversee scheduling and ensure sufficient coverage at the front desk during peak hours. Monitor the front desk’s cash handling and ensure that all financial transactions are accurately recorded. Perform nightly audits of the front desk’s transactions to ensure accuracy in reporting. Communication & Coordination: Ensure effective communication between front desk staff and other departments (housekeeping, maintenance, concierge, etc.) to guarantee guest satisfaction. Maintain up-to-date knowledge of room availability, special requests, and operational changes. Maintain Safety & Security: Ensure the safety and security of all guests by following safety protocols and procedures Job Type: Full-time Benefits: Food provided Health insurance Provident Fund Schedule: Rotational shift Work Location: In person