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About Oliver Wyman

Oliver Wyman is a global management consulting firm that provides deep industry expertise and consulting services to clients in a variety of sectors, including financial services, health, automotive, and more.

Specialist - Fiduciary

Mumbai

2 - 7 years

INR 6.0 - 9.0 Lacs P.A.

Work from Office

Full Time

To ensure seamless accounting of Fiduciary portfolio assigned for either Client / Insurer or Third Party agents (Commission Agents). Accountable for collection and settlement of premiums/Claims from/to client/Insurer and ensuring resolution of queries if any Ensuring highest proficient handling as per Fiduciary perspective and accuracy for the accounts assigned Maintain minimum Productivity standard Liaising with clients and Insurers Debt collection and Outward credit due to the account holder. What is in it for you? All benefits as per the location HR policy will be applicable We will count on you for: To ensure timely delivery based on the agreed standards on accuracy and productivity Focus on Debt collection from clients for premiums/fees and claims from markets. Resolution of queries raised by client and Insurers including prompt response to their satisfaction. Ensure adherence to policies & procedures as per organization s standards and laid out SOPs Review of Process manual and seek clarity where required. Knowledge and Skills: Understanding of insurance and/or financial services sectors Education: Graduate (Commerce preferable) Eligibility: 2 years plus of experience in operations in financial services or off shore processing organizations What makes you stand out? Analytical ability Communication Planning and Organizing MS Office skills Precision based approach

Deputy Manager - Insurance Operations

Mumbai

5 - 10 years

INR 6.0 - 10.0 Lacs P.A.

Work from Office

Full Time

We are seeking a talented individual to join our Insurance Operations team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office Deputy Manager - Insurance Operations (US Invoicing) We re seeking for an individual who is ready to work with complex & diverse insurance work. This person will get opportunity to enhance insurance knowledge and understanding & build on client management skills. As a new colleague, you will be provided with Business Overview/Insights, in-depth process training, roles & responsibilities overview, expectations of various stakeholders to make you We will count on you to: Be an integral part of the team (Our team is new but growing at fast pace with a vast diversity in the experience that each colleagues has i.e. campus and professionals from either insurance sector or different industry) Play a key role in building and transitioning functional capability to the service centre, address any knowledge related queries, cement the learning gaps (if any) and conduct regular refreshers to check the retention levels of learnings provided Ensure timely delivery on all cases as per SLAs (i.e. Team meets SLAs on Accuracy, Productivity and TAT as per agreed standards) Regularly update process manuals Responsible for creation of SOPs for new processes Identify best practices that are followed across the industry and tailor them as per our needs Collaborate with multiple teams within Marsh, to provide top service to our clients Act as a mentor to new hires and ensure they have working knowledge of systems and process. Conduct peer reviews as necessary, identify learning gaps for coaching opportunities and help improve quality scores Continuously identify areas for process improvement to increase efficiencies as well as participate, monitor and/or oversee the initiatives. Manage and lead team members on a day-to-day basis to ensure the team meets service levels, measure and analyse team s productivity, manage and prioritize the team s workload to ensure high quality outcomes. Manage performance of the team, through regular review, addressing engagement activity and growth opportunities Prepare weekly/monthly productivity reports for the team. Have the ability to work and adjust in a fast pace and changing environment as needed in order to support the needs of the business. Handle escalation calls, complaints, questions, and queries as necessary Ensure adherence to policies & procedures as per organization s standards and laid out SOPs Ensure operational risks are highlighted on time and escalated to proper authorities for corrective action Adherence to data and information security guidelines What you need to have: Bachelor s degree with experience in Insurance, Finance, Accounting or closely related field. 5+ years of experience in team and process management US insurance industry and process experience Strong Supervisor Skills. As a supervisor, you not only need to manage the day-to-day functions but also have the ability to coach, mentor and develop the team you are supervising. Good analytical skills to understand reports and performance trends Good organization and time management skills to work effectively under pressure to meet deadlines. Ability to support or lead business readiness / change management initiatives Intermediate Microsoft Office proficiency. Knowledge of basic Excel formulas, pivot tables, PowerPoint and Outlook. Creativity and readiness to experiment with various learning methodologies Possess problem solving skills and reasoning ability Ability to adapt quickly Should be comfortable for 6.30 pm to 3.30 am IST Ideate and identify opportunities What makes you stand out? Excellent Program Management skills Technical Bent of mind (basic understanding of data visualization tools like Power BI, Tableau etc. or any programming language) High expertise in facilitating development programs High attention to detail Engaging with crowd and identifying areas where assistance is required Being competent in one of the Marsh US processes Any Insurance related certification Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh , a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh , Guy Carpenter , Mercer and Oliver Wyman . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com , or follow on LinkedIn and X . Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Lead Specialist - Research

Mumbai

5 - 10 years

INR 10.0 - 14.0 Lacs P.A.

Work from Office

Full Time

Company: Guy Carpenter Description: Guy Carpenter is hiring for below position for Mumbai location What can you expect? You will be a colleague who thrives in fast-paced, high growth culture that values strategic communication, teamwork and results. You will need to be self-motivated, and detail oriented with a strong orientation to innovation and data analytics. This role will work closely with our Business Intelligence team, part of the Global Analytics & Advisory (GAA) arm of Guy Carpenter. We are responsible for advising our internal and external clients on (re)insurance risk identification based on broader financial analysis through the lens of capital, growth and volatility, to make informed business decision and discover newer opportunities for business in Property & Casualty (re)insurance industry. What is in it for you? You will be a colleague who thrives in fast-paced, high growth culture that values strategic communication, teamwork and results. You will need to be self-motivated, and detail oriented with a strong orientation to innovation and data analytics. This role will work closely with our Business Intelligence team, part of the Global Analytics & Advisory (GAA) arm of Guy Carpenter. We are responsible for advising our internal and external clients on (re)insurance risk identification based on broader financial analysis through the lens of capital, growth and volatility, to make informed business decision and discover newer opportunities for business in Property & Casualty (re)insurance industry. We will count on you to: Highly proactive and action-oriented individual, adept at using tools/databases such as SNL, S&P Capital IQ, Moodys, Fitch, A M Best (not limited to) to retrieve (re)insurance financial information quickly Use skills and imagination in searching relevant information that is challenging to mine and increase proficiency gradually in processing such (re)insurance financial information Well read, well informed and with an ability to grasp lot of macro-economic, financial/ equity/ statutory accounting/ GAAP/ IFRS/ Credit rating, lines of business and sector information in Property & Casualty (re)insurance industry Has an active interest in following news/events/developments with economic relevancy and understand how it impacts the Property & Casualty (re)insurance company/ industry Should quickly grow to understand the end to end of the business theyre working in Articulate and refine understanding of complex issues in a simple manner Has a mind-set to prod at facts - starts with asking/framing questions; use judgement and subsequently attempt to develop logical answers Deliver insights/research/analytics of higher quality and relevance to drive business strategy and growth by assisting stakeholders with meaningful financial research, company and peer analysis Build specialized understanding of related insurance/re-insurance markets globally Analytical ability to comprehend (re)insurance financial data, use/ build various dashboards (Power Bi/ any other platform) for advisory services What you need to have Strong quantitative and analytical skills with ability to translate significant data into meaningful insights and dashboards Expert understanding of P&C (re)insurance financial statements Possesses the aptitude to quickly synthesize information, so what, and develop story based on the analysis Understanding of global macro environment and its implications on industry, sector and (re)insurance company financials Granular understanding of company basis accounting, equity and credit risk and its implications on P&C financials Solid understanding of capital model and its criteria s of AM Best or S&P for (re)insurance industry Advanced skills in MS Office and VBA Power Bi dashboard development At least 5+ years of experience in technical role in (re)insurance industry financial analysis with in-depth knowledge of insurance/re-insurance markets globally, marketplace, key trends, economic developments and key business financials Expert knowledge and understanding of at least one area in financial accounting/ equity/ corporate finance, credit rating, lines of business and sector in Property & Casualty (re)insurance industry Experience of working with a UK/US based (re)insurance/ broking/consulting firm of global repute Eligibility Minimum 12 months experience as Lead Specialist(D1)/Manager(D2) Should have at least On-Track or equivalent rating in last appraisal. Should not be under any Performance Counselling Plan or had any official disciplinary action within the last 3 months Should not have applied for any other IJP in the last 3 months Disclaimer Please note that the relocation assistance shall not be provided for the said position Candidates who wish to apply for inter-location positions are required to check with the Transport Help Desk (THD) to confirm if their place of residence is within the served transport service zone Mention your employee id and official email address in the resume Guy Carpenter & Company, LLC is a leading global risk and reinsurance specialist with more than 3,500 professionals in over 60 offices around the world. Guy Carpenter delivers a powerful combination of broking expertise, trusted strategic advisory services and industry-leading analytics to help clients adapt to emerging opportunities and achieve profitable growth. Guy Carpenter is a business of Marsh McLennan (NYSE: MMC), the world s leading professional services firm in the areas of risk, strategy and people. The company s 85,000 colleagues advise clients in over 130 countries. With annualized revenue of over $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading companies including Marsh, Mercer and Oliver Wyman. For more information, visit www.guycarp.com and follow us on LinkedIn and X. Guy Carpenter, a business of Marsh McLennan (NYSE: MMC), is a leading global risk advisory and reinsurance specialist and broker. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit guycarp.com, or follow on LinkedIn and X.

Senior Manager

Gurugram

7 - 8 years

INR 12.0 - 16.0 Lacs P.A.

Work from Office

Full Time

Company: Mercer Description: We are seeking a talented individual to join our FP&A team at Marsh McLennan. This role will be based in Gurgaon. Global Finance is focused on helping Marsh McLennan achieve its goal of sustaining consistent growth and superior shareholder returns. We provide timely and accurate financial information to our internal and external stakeholders, as well as input and insight into strategic decisions across our businesses. We promote growth through identification and execution of acquisitions, and are responsible for effective capital management. We are also an important part of helping Marsh McLennan manage risk. What can you expect? The Specialist will work MMC Finance Team, reporting to the Senior Finance Manager - Technology Superior critical thinking skills: able to understand the business problem, and structure it to identify relevant dataset, find errors in data, consolidate & reconcile critical finance data Synthesis skills- Ability to connect the dots and answer the business question Collaborative approach to work, in order to work with global setup with multiple stakeholders. What is in it for you? A clear career path with a hybrid of technical track and management track to grow in the company. In the technical track, the candidate will be developing analytics skill sets in assessing complex solutions to business problems; In the management track, the candidate will develop skills sets in business and sales strategy, communications with clients, leading and designing internal and external training and marketing campaigns. We will count on you to: Ability to work with large amounts of information and see the bigger picture . Gather, analyse and model data using analytical tools and techniques to develop business insights to drive decisions. Develop dynamic dashboards that provide insights and visualization into performance relative to KPIs, projections, and historical performance, Identify opportunities for new and existing business with small clients Should possess strong data visualization abilities and be able to comprehend and decipher basic Excel outputs to suggest alternate visual representation for concepts. Multi-tasking on multiple projects on tight timelines occasionally. What you need to have: 7-8 years of progressive experience mining large complex data sets, using a variety of advanced techniques and building storyboarded dynamic dashboard. Excellent with all the advance functions in Excel including macros. Good to have experience in Data visualization tools like Power BI. Very good verbal and written communication skills. Strong stakeholder management skills. Willingness to adopt changes and learn new things. What makes you stand out? Previous experience in FP&A analytics using advanced Power BI and Excel. Strong communication skills with an ability to work in a team. A commercial sense to apply proportionality to the depth of analytics used versus desired output

Senior Principal Engineer - IT Quality & Assurance Testing

Mumbai

7 - 12 years

INR 20.0 - 25.0 Lacs P.A.

Work from Office

Full Time

Company: Marsh Description: Company: Marsh McLennan Description: Marsh McLennan is seeking candidates for the following position based in the India Mumbai/Pune Office Senior Principal Engineer - IT Quality Assurance What can you expect Marsh McLennan offers an amazing opportunity for distinguished digital technologists to transform the company s digital capabilities while unleashing the power of our industry leading platforms and data assets to deliver innovative products and disruptive business models globally. At Marsh McLennan, we are all about developing and integrating innovative digital products for our clients. This group is nimble, creative, and empowered to shape the Marsh s digital landscape. What is in it for you If you are looking for an opportunity to be part of an exciting team of entrepreneurs with the mission to disrupt and deliver the art of the possible in the insurance industry, look no further! Competitive Benefits Career Development Opportunities In this role you will be responsible for: Envision and develop a library of frontend and backend test automation frameworks to a best-in-class Marsh digital platform Be a change agent focusing on quality assurance, and exhibit proficiency in manual and automation testing Have an ability to explore, debug and investigate issues Believe in bringing efficiencies through automation using new technologies, testing and automation tools Drive culture change in technology to become a truly Agile team which is self-organizing, DevOps and believe in everything automated Collaborate with Marsh technology teams on new / existing test development opportunities Continuously learn about new technologies and help keep the entire group abreast of industry developments and evolving best practices in quality assurance and test automation We would like you to have: Bachelor s Degree in Computer Science or related 7+ years of experience with a proven track record of successfully delivering global and highly scalable customer-facing digital products and capabilities Leadership in thinking and ideating new and innovative solutions for QA Expertise in Web Application testing Hands on with API testing Hands on with Playwright/Selenium Hands on with agile project management tools - ADO Hands on with SQL and RDBMS like ORacle/MSSql Exposure to any JavaScript based testing frameworks Exposure to public cloud technology stack in AWS, and Azure Strong analytical skills to be able to analyze complex problems using a number of problem solving techniques. Experience in delivering complex software quality assurance in an Agile environment Proactively partner with business and technology organizations across system and organizational boundaries to identify opportunities and drive automated solutions Marsh McLennan (NYSE: MMC) is the world s leading professional services firm in the areas of risk, strategy and people. The Company s 85,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and wellbeing for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and Twitter. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law. Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman . With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com , or follow on LinkedIn and X.

UK Health - Senior Specialist (Level C)

Gurugram

2 - 7 years

INR 8.0 - 12.0 Lacs P.A.

Work from Office

Full Time

Company: Mercer Description: UK Health Delivery UK Health Delivery is seeking candidates for the following position based in the DLF, Gurugram office: S pecialist - Metrics, Analytics Reporting C1 What can you expect Mercer is the global leader for trusted human capital services and products. The Health Delivery team at Mercer delivers a comprehensive suite of Health solutions across geographic boundaries, offering solutions globally The incumbent in this role will ensure world-class service delivery to the UK clients. This position is responsible for various professional activities for assigned moderate portfolios, including processing transactions, administration of Healthcare Protection policies (covering Renewal and Market Review process). The role will focus on: Processing of tasks for UK health insurance products - like GLA, GIP, PMI, Dental, etc Interpretation of policy terms and client requirements to draft Renewal or Market Review Report Communication with UK team to enable scheme analysis and portfolio management Enter, validate and provide data analysis for various data used in renewal process (employee headcount movement, claim history, underwriting details, premium changes etc.) Prepare various documents that are used in placement process and distributed by local client contacts to clients (Proposals, RFQ, Confirmation of Placement, Renewal Report, e-mails Creating reports, perform data analysis, including presentation of data insights Ownership of delivery on assigned work through self-planning and monitoring of all activities Focus on the culture of First Time Right Timely follow up with onshore for any process related questions Providing timely updates to Senior Specialists, and TLs Adhere to process documentations (e.g. SOPs, PMAPs, Exception Tracker etc..) We will count on you to: Learn the process effectively and efficiently. Responsible for processing all tasks within the defined timelines Delivering quality output Sharing status updates with Senior Specialists /TLs on assigned tasks Communication with UK team to enable scheme analysis and portfolio management Ensure adherence to communication calendar Adhere to process documentations (e.g. SOPs, PMAPs, and Exception Tracker etc.) Note: Applicants should be flexible working in shifts What you need to have: Graduation in any stream (B.Sc, B.Com preferred) Minimum 2 years of experience Health products knowledge for UK Markets (preferred) Good Interpretation and decision making skills Good at arithmetic calculations Strong command on MS office applications (Word, PowerPoint) Intermediate level - MS Excel knowledge Good communication skills, both verbal and written Advanced Logical, Data Analytical skills Good analytical and research skills, attention to details What makes you stand out Good knowledge and experience in Health insurance Good communication skills Strong analytical and research skills, attention to details Proficiency in MS Excel Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer s approximately 25,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world s leading professional services firm in the areas of risk, strategy and people, with 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh , Guy Carpenter and Oliver Wyman , Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com . Follow Mercer on LinkedIn and Twitter . Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law.

Specialist - Actuarial

Noida

2 - 3 years

INR 9.0 - 13.0 Lacs P.A.

Work from Office

Full Time

Company: Mercer Description: We are seeking a talented individual to join our Acturial team at Mercer. This role will be based in Noida. This is a hybrid role that has a requirement of working at least three days a week in the office. Specialist - Actuarial We will count on you for: As a Specialist, you ll work as a reviewer in the team who will be responsible for reviewing the work done by analyst, resolving their process queries, handling client queries and support in any new process transitions. In this role, you will apply your analytical thinking capabilities to produce client level reports and share useful insights. Process, validate and update data in the actuarial and financial models like experience monitoring, Reserving, regulatory reporting, etc. Prepare and analyze actuarial and financial reports for US clients Peer review the reports prepared by the team members and share observations Liaison with onshore consultants for any data or project related queries resolution Participate and contribute in any special project requirements Support in any new transitions, documentation and creation of PMAPs and SOP Note: Applicants should be flexible working in shifts. What you need to have: Knowledge on Pensions domain preferred Excellent analytical, problem solving and interpretational skills. Excellent interpersonal skills, strong oral and written communication skills Good command on MS office applications (MS-Excel, MS-Word) Ability to multi task, self-starter Any Graduate preferably with Mathematics / Statistics / Actuarial Science or any subject with sizeable mathematical content. Preferably with 3-4 Actuarial exams cleared , CT6 would be an added advantage 2-3 years of overall experience What makes you stand out Adaptable communicator, facilitator, influencer and problem solver High attention to detail Good relationship skills, Proven ability to work on own initiative as well as in a team Ability to multi-task and prioritize time effectively Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Senior Manager - Research

Mumbai

5 - 10 years

INR 11.0 - 15.0 Lacs P.A.

Work from Office

Full Time

Company: Mercer Description: Marsh is seeking candidates for the following position based in the Mumbai, India office: Senior Manager - Research (MA Due Dilligence) We will count on you to Invest in understanding our business thoroughly Contribute to the growth of the Marsh brand within the Australian and New Zealand market Prepare and deliver parts or whole of insurance due diligence reports Support in the preparation of key documents for transactional risk insurance placements Summarise key quotations received from insurers Prepare kick off materials for insurance placements Keep abreast of changing risk and insurance market conditions Coordinate with colleagues from other practices within the region Demonstrate extreme responsiveness and process excellence in daily work Estimate timelines accurately, deliver on time, flag issues proactively, be solution oriented and create routines that enhance efficient working Develop strong relationships with colleagues and stakeholders through high quality project delivery, responsiveness, and agile and clear communication Contribute to process improvement of the team by making relevant recommendations and executing the process initiatives to enhance the efficiency and quality of overall delivery What you need to have: Masters / Bachelors in Economics or Masters in Business Administration (MBA) / equivalent post-graduation certification from a reputed institute Minimum of 5 years of experience in collecting information, co-ordinating with colleagues, writing professional client ready reports, at leading professional services / research advisory firms Prior experience in a Due Diligence role, or demonstrated experience with clients considering MA Excellent English language communication skills - written and verbal Strong analytical, critical thinking, and problem-solving skills Excellent project and process management skills Advanced level of proficiency in MS Office - PowerPoint, Word, and Excel Ability to identify the right data from a finite data set and compile part/whole of the report Highly organised and self-motivated with the ability to work without heavy supervision, act in an agile way independently, in a fast-paced environment Strong commitment to absorb and engage in feedback discussions and enhancing own knowledge and quality of end products What makes you stand out Strong understanding of MA insurance products and in assessing insurance coverage gaps Experience working in a cross-cultural environment Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Distribution Leader - Insurance Broking (Global)

Mumbai

15 - 20 years

INR 16.0 - 20.0 Lacs P.A.

Work from Office

Full Time

Company: Marsh Description: Marsh McLennan Global Services is seeking candidates for the following position based in the Mumbai office. Distribution Leader (Grade H) Description: We are seeking a highly skilled and experienced Distribution Leader to join our Centre of Excellence team. As a Distribution Leader, you will play a crucial role in driving the growth and success of our organization globally through the COE. Your expertise and leadership will be instrumental in developing and executing strategies to maximize sales, improve account penetration, and enhance customer satisfaction. What can you expect Lead and manage a team of account management professionals serving clients across multiple regions, providing guidance, coaching, and support to drive performance and foster a high-performance culture Support in developing and executing client account planning and strategy including account planning packs Drive ongoing account support activities including reviewing claim trends service performance to enable periodic client discussions Collaborate closely with Sales and Placement organization to facilitate pre-renewal activities and building reports for the same Drive regional discipline on efficient growth, ensuring close management of acquisition cost and smart use of distribution resources Managing the CoE resources either directly or through a matrixed relationship What is in it for you Discover whats great about working at Marsh and McLennan Companies - from the opportunities that our size brings, to our commitment to our communities and understanding the benefits you ll receive. We are four businesses with one purpose: helping companies meet the challenges of our time. As a global leader in insurance broking and risk management, we are devoted to finding diverse individuals who are committed to the success of our clients and our organization. Joining us will provide a solid foundation for you to accelerate your career in the risk and insurance industry. You will join a team of talented professionals from across the globe, which is dedicated to helping clients manage some of the worlds most challenging and complex risks. We can promise you extraordinary challenges, extraordinary colleagues, and the opportunity to make a difference. Our rich history has created a client service culture that we believe is second to none. Our commitments to Diversity and Inclusion, Corporate Social Responsibility, and sustainability demonstrate our commitment to stand for what is right. As a Marsh and McLennan Company colleague, you will also receive additional benefits such as: A competitive salary Employee friendly policies Health care and insurance for you and your dependents Healthy Work life balance A great working environment Flexible benefits packages to suit your needs and lifestyle Future career opportunities across a global organization We will count on you to: Build a high performing Distribution organization globally through hiring, monitoring, coaching, developing and mentoring colleagues Improve regional capability to leverage distribution data; includes systemic work to gather, organize and utilize sales data for KPI, ad hoc analysis Support and develop client account plan working closely with regional and global teams Deliver account packs for client meetings covering service performance, claim trends, insights from markets etc. Work closely with Sales and Placement Organization for delivering pre-renewal activities covering benchmarking, claims position and placement approach. Support regional efforts in both continuous improvement efforts for existing traditional channels, and expansion of new alternative channels/partnerships to diversify and sustain growth momentum Analyze sales data and performance metrics to track progress, identify areas for improvement, and implement corrective actions as necessary Ensure compliance with regulatory requirements and company policies in all distribution activities What you need to have: MBA from a premier business school or equivalent degree in Risk Management/Insurance related field 15+ years of experience working in commercial property casualty insurance with minimum 3 years leading distribution or similar function Proven experience in leading distribution / account management within the financial services industry, preferably in a insurance firm Prior demonstrated success leading and managing teams in a multicultural environment requiring collaboration across multiple geographies and business groups Well-versed in digital carrier strategy and distribution methodologies aimed at client acquisition and retention Strong analytical background with strategic thinking capabilities, influencing skills, attention to detail and ability to effectuate change Why join our team We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. What makes you stand out Track record of meeting or exceeding sales targets in the insurance industry Familiarity with regulatory requirements and industry standards related to insurance distribution Proven experience in setting up Sales / Distribution teams for Global Organization Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

UK Health - Senior Analyst - B2

Gurugram

2 - 7 years

INR 8.0 - 11.0 Lacs P.A.

Work from Office

Full Time

Company: Mercer Description: UK Health Delivery UK Health Delivery is seeking candidates for the following position based in the DLF, Gurugram office: Senior Analyst - B2 What can you expect Mercer is the global leader for trusted human capital services and products. The Health Delivery team at Mercer delivers a comprehensive suite of Health solutions across geographic boundaries, offering solutions globally The incumbent in this role will ensure world-class service delivery to the UK clients. This position is responsible for various professional activities for assigned moderate portfolios, including processing transactions, administration of Healthcare Protection policies (covering Renewal and Market Review process). The role will focus on: Processing of tasks for UK health insurance products - like GLA, GIP, PMI, Dental, etc Interpretation of policy terms and client requirements to draft Renewal or Market Review Report Communication with UK team to enable scheme analysis and portfolio management Enter, validate and provide data analysis for various data used in renewal process (employee headcount movement, claim history, underwriting details, premium changes etc.) Prepare various documents that are used in placement process and distributed by local client contacts to clients (Proposals, RFQ, Confirmation of Placement, Renewal Report, e-mails Creating reports, perform data analysis, including presentation of data insights Ownership of delivery on assigned work through self-planning and monitoring of all activities Focus on the culture of First Time Right Timely follow up with onshore for any process related questions Providing timely updates to Senior Specialists, and TLs Adhere to process documentations (e.g. SOPs, PMAPs, Exception Tracker etc..) What is in it for you Medical insurance, personal accident insurance, group term life insurance from the day you join us 10 holidays along with 20 earned leaves, 7 sick leaves and 7 casual leaves in a calendar year Shared Transport (Provided the address falls in service zone) We will count on you to: Learn the process effectively and efficiently. Responsible for processing all tasks within the defined timelines Delivering quality output Sharing status updates with Senior Specialists /TLs on assigned tasks Communication with UK team to enable scheme analysis and portfolio management Ensure adherence to communication calendar Adhere to process documentations (e.g. SOPs, PMAPs, and Exception Tracker etc.) Note: Applicants should be flexible working in shifts What you need to have: Graduation in any stream (B.Sc, B.Com preferred) Minimum 2 years of experience Health products knowledge for UK Markets (preferred) Good Interpretation and decision making skills Good at arithmetic calculations Strong command on MS office applications (Word, PowerPoint) Intermediate level - MS Excel knowledge Good communication skills, both verbal and written Advanced Logical, Data Analytical skills Good analytical and research skills, attention to details What makes you stand out Good knowledge and experience in Health insurance Good communication skills Strong analytical and research skills, attention to details Proficiency in MS Excel Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer s approximately 25,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world s leading professional services firm in the areas of risk, strategy and people, with 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh , Guy Carpenter and Oliver Wyman , Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com . Follow Mercer on LinkedIn and Twitter . Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law.

Sales Enablement Leader - Insurance Broking

Mumbai

15 - 20 years

INR 9.0 - 13.0 Lacs P.A.

Work from Office

Full Time

Company: Marsh Description: Marsh McLennan Global Services is seeking candidates for the following position based in the Mumbai office Sales Enablement Leader (Grade H) Description: We are seeking a dynamic and results driven Sales Enablement Leader to join our Centre of Excellence team. As the Sales Enablement Leader, you will be responsible for leading and managing a team of professionals, supporting revenue growth and improving sales performance. You will play a critical role in developing and implementing commercial strategies, building strong relationships with regional sales / commercial teams, and ensuring the overall success of our sales efforts across the globe. What can you expect Build a high performing Sales enablement organization through hiring, mentoring and coaching colleagues Collaborate and work closely with the regional sales commercial leaders to identify new market opportunities through research and build proposals for the existing/ potential clients Develop and implement effective commercial strategies working closely with Global Commercial organization to drive revenue growth and achieve sales/ retention targets Tracking and analyzing sales performance metrics within the Centre of Excellence, including premium revenue, conversion rates, and customer acquisition costs Managing the CoE resources either directly or through a matrixed relationship What is in it for you Discover whats great about working at Marsh and McLennan Companies - from the opportunities that our size brings, to our commitment to our communities and understanding the benefits you ll receive. We are four businesses with one purpose: helping companies meet the challenges of our time. As a global leader in insurance broking and risk management, we are devoted to finding diverse individuals who are committed to the success of our clients and our organization. Joining us will provide a solid foundation for you to accelerate your career in the risk and insurance industry. You will join a team of talented professionals from across the globe, which is dedicated to helping clients manage some of the worlds most challenging and complex risks. We can promise you extraordinary challenges, extraordinary colleagues, and the opportunity to make a difference. Our rich history has created a client service culture that we believe is second to none. Our commitments to Diversity and Inclusion, Corporate Social Responsibility, and sustainability demonstrate our commitment to stand for what is right. As a Marsh and McLennan Company colleague, you will also receive additional benefits such as: A competitive salary Employee friendly policies Health care and insurance for you and your dependents Healthy Work life balance A great working environment Flexible benefits packages to suit your needs and lifestyle Future career opportunities across a global organization We will count on you to: Lead, mentor, and develop a team of sales enablement professionals ensuring performance standards are met Support global / regional sales organization with building proposals, drafting and managing RFP content templates and generating insights on bid performance Deliver commercial intelligence on markets, competitors, prospects and clients to support global / regional sales strategy Collaborate with commercial organization to identify and pursue new business opportunities, including cross-selling and upselling insurance products to existing customers across regions Develop collaterals for client or prospect briefing, stewardship meetings ensuring customer centric approach Support sales operations with reports and forecasts leveraging CRM system and providing insights and recommendations to senior management. Implement commercial performance improvement initiatives, identifying areas for growth and efficiency Continuously strive to improve delivery of sales enablement organization by embracing process excellence and innovation Foster a positive and collaborative team culture, promoting teamwork and a customer-centric approach What you need to have: MBA from a premier business school or equivalent degree in Risk Management/Insurance related field 15+ years of experience in Sales profile or related roles with minimum 5 years proven experience as Sales Enablement Leader or in a similar capacity Strong track record of improving sales performance and supporting revenue growth Excellent leadership and team management skills, with the ability to motivate and inspire sales enablement team within the Centre of Excellence Stay updated on industry trends, commercial operating models and emerging technologies Exceptional communication and interpersonal skills, with the ability to build strong customer relationships Experience working with global stakeholders and cultures Why join our team We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. What makes you stand out Proficiency in Proposal Development, Content Management and Sales Analytics tools used within the financial services industry Proven experience in setting up and scaling commercial enablement capabilities in Global Capability Centers Solid understanding of the insurance broking industry, including market trends, competitor landscape, and regulatory requirements Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Placement Leader - Insurance Broking

Mumbai

15 - 20 years

INR 6.0 - 10.0 Lacs P.A.

Work from Office

Full Time

Company: Marsh Description: Marsh McLennan Global Services is seeking candidates for the following position based in the Mumbai office Placement Leader (Grade H) Description: We are seeking a highly skilled and experienced Placement Leader within our Center of Excellence. As a Placement Leader, you will be responsible for leading a global team of professionals who understand client and insurer requirements, provide administrative technical support to execute the placement working closely with insurers client advisors. What can you expect Build a high performing Placement organization through hiring, monitoring, coaching, developing and mentoring colleagues Drive placement/technical support activities around preparing marketing submission, capturing placement data, quote review and comparison and binding insurance agreement Leverage market knowledge and expertise to understand insurance products and solutions which can be leveraged basis the client requirements Develop placement related procedures and establish protocols for successful implementation across all lines of business through delegation, escalation or direct involvement Interface closely with client-facing brokers, carriers, and clients to gather and analyze client information, assess risk exposures, and support in executing the insurance placement Develop strong working relationship with carriers, brokers and other intermediaries to deliver optimal outcome for our clients Standardize the placement process working closely with the regional and global placement teams Managing the CoE resources either directly or through a matrixed relationship What is in it for you Discover whats great about working at Marsh and McLennan Companies - from the opportunities that our size brings, to our commitment to our communities and understanding the benefits you ll receive. We are four businesses with one purpose: helping companies meet the challenges of our time. As a global leader in insurance broking and risk management, we are devoted to finding diverse individuals who are committed to the success of our clients and our organization. Joining us will provide a solid foundation for you to accelerate your career in the risk and insurance industry. You will join a team of talented professionals from across the globe, which is dedicated to helping clients manage some of the worlds most challenging and complex risks. We can promise you extraordinary challenges, extraordinary colleagues, and the opportunity to make a difference. Our rich history has created a client service culture that we believe is second to none. Our commitments to Diversity and Inclusion, Corporate Social Responsibility, and sustainability demonstrate our commitment to stand for what is right. As a Marsh and McLennan Company colleague, you will also receive additional benefits such as: A competitive salary Employee friendly policies Health care and insurance for you and your dependents Healthy Work life balance A great working environment Flexible benefits packages to suit your needs and lifestyle Future career opportunities across a global organization We will count on you to: Attracting, coaching and developing talent within the Placement value stream such that the objectives of the team are executed and aligned with the region s values Implement short and long-term staffing strategies that aligns with the business objectives and target operating model Provide dedicated support to the regional placement team by assisting with various placement activities, including capturing placement data, benchmarking and preparing submission for carriers Support client advisors and global placement organization to obtain and review quotes from different carriers as per the global placement strategy Help with administrative activities for binding of insurance contract post finalization of quote by clients Support in creating analytical models to be leveraged for placement process by the Business Stay updated on market trends, product offerings, and emerging risks to provide valuable insights to the onshore team and clients Ensure compliance with regulatory requirements, industry standards, and internal policies. Stay updated on changes in regulations and communicate relevant updates to the onshore team Conduct quality checks on placement activities to ensure accuracy, completeness, and adherence to internal policies and procedures. Identify areas for improvement and recommend process enhancements to optimize efficiency and effectiveness What you need to have: MBA from a premier business school or equivalent degree in Risk Management/Insurance related field 15+ years of experience in insurance placement, underwriting, or related roles with minimum 3 years leading a placement team Leadership experience, with the ability to inspire and motivate a team Strong business acumen, stakeholder management, relationship building, executive presence, communication, influencing, and negotiation skills Experience working with global stakeholders and cultures What makes you stand out Professional certifications (e.g., CPCU, ARM) Knowledge of regulatory requirements and compliance standards Experience in setting up placement teams in global capability centers or broking business Why join our team We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

IJP_Associate Director - Applications Development

Mumbai, Pune

15 - 20 years

INR 25.0 - 30.0 Lacs P.A.

Work from Office

Full Time

Company: Marsh Description: Job Title: Full Stack Technical Lead (UI Focus)** Description: Marsh McLennan is seeking a skilled Full Stack Technical Lead with a strong focus on user interface (UI) development to join our dynamic team at Marsh. In this pivotal role, you will be responsible for leading a team of engineers while also being hands-on in the design, development, and management of innovative software solutions that enhance our client services and operational efficiency. As a Full Stack Technical Lead, you will collaborate closely with cross-functional teams to deliver high-quality applications that meet business needs and align with our strategic objectives. You will ensure that systems meet quality and security standards while driving the development of cutting-edge digital products. What Can You Expect? Marsh offers an exciting opportunity for distinguished digital technologists to transform the company s digital capabilities. You will unleash the power of our industry-leading platforms and data assets to deliver innovative products and disruptive business models globally. Our team is nimble, creative, and empowered to shape Marsh s digital landscape. What Is In It for You? If you are looking for an opportunity to be part of an exciting team of entrepreneurs with the mission to disrupt and deliver the art of the possible in the insurance industry, look no further! We offer competitive benefits and career development opportunities. In This Role, You Will Be Responsible For: - Leading the design and structure of technology systems with a strong emphasis on UI/UX. - Managing the implementation of programs and coordinating with the software development team to ensure smooth system operations. - Understanding both business and technical perspectives to drive effective solutions. - Developing and implementing highly responsive user interface components using React concepts. - Writing application interface code using JavaScript, following React.js workflows. - Translating designs and wireframes into high-quality, maintainable code. - Optimizing components for maximum performance across a wide range of web-capable devices and browsers. - Testing and updating applications to ensure high performance and security standards. - Understanding and utilizing key principles of the Redux state container. - Leveraging reusable components and frontend libraries to enhance development efficiency. - Documenting application changes and developing updates. - Participating in peer code reviews and providing constructive feedback. - Offering technical guidance and mentorship to engineering teams, fostering a culture of innovation and excellence in software development practices. - Staying abreast of emerging technologies and industry trends, recommending and implementing new tools and practices to enhance development processes and product offerings. - Escalating problems as appropriate and exhibiting strong troubleshooting and technical skills. What You Need to Have: - Master s Degree in Computer Science or a related field. - 15+ years of experience in full stack web development, with a strong focus on both front-end and back-end technologies. - Proven experience in front-end technologies such as HTML, CSS, JavaScript, and frameworks like React, Angular, or Vue.js. - Strong experience with back-end technologies, including Node.js, Python, or Java, and RESTful API development. - Familiarity with database technologies (e.g., MySQL, PostgreSQL, MongoDB) anddata modeling. - Knowledge of newer specifications of EcmaScript and experience with data structure libraries (e.g., Immutable.js). - Knowledge of isomorphic React is a plus. - Familiarity with modern authorization mechanisms, such as JSON Web Token and OKTA. - Excellent problem-solving skills and the ability to work collaboratively in a team environment. - Strong communication skills, with the ability to convey complex technical concepts to non-technical stakeholders. Join us at Marsh McLennan and be part of a team that is redefining the insurance industry through innovative technology solutions! Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman . With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com , or follow on LinkedIn and X.

Senior Analyst - Insurance Operations

Pune

3 - 6 years

INR 5.0 - 8.0 Lacs P.A.

Work from Office

Full Time

Company: Marsh Description: Ensures timely and accurate production/processing of relevant documents/information (includes report preparation) Contributes to achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives Adheres to Company policies and performance standards Updates reports based on predefined templates on a regular basis to ensure accurate entry Maintains a basic understanding of the core aspects of relevant Insurance and related legislation Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Specialist - Insurance Operations

Pune

2 - 5 years

INR 4.0 - 8.0 Lacs P.A.

Work from Office

Full Time

Company: Marsh Description: Ensures timely and accurate production/processing of relevant documents/information (includes report preparation) Contributes to achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives Adheres to Company policies and performance standards Updates reports based on predefined templates on a regular basis to ensure accurate entry Maintains a basic understanding of the core aspects of relevant Insurance and related legislation Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Analyst - Actuarial

Noida

1 - 5 years

INR 3.0 - 7.0 Lacs P.A.

Work from Office

Full Time

Company: Mercer Description: We are seeking a talented individual to join our Actuarial team at Mercer. This role will be based in Gurgaon. This is a hybrid role that has a requirement of working at least three days a week in the office. Analyst - Actuarial Actuarial team at Mercer perform actuarial valuations of employee benefits plans of Mercer clients Pension across the globe. The role will require supporting and liaising with checkers and on-shore stakeholders in drafting and finalizing Funding and Accounting reports. We will count on you for: Work as an analyst on valuation of employee benefits plans for various geographies. Work on data, baseline and liability calculations. Performing Gain & Loss and other analysis. Generation of Funding & Accounting Reports. Prepare government reporting forms, including 5500 and schedules Understand and acquire key skills required to perform such analysis and financial calculations through learning from experience and motivated self-learning initiatives. Should be flexible to work in shifts What you need to have: Graduation in Mathematics / Statistics / Actuarial Science or any subject with sizeable mathematical content Business writing and verbal communication skills Working knowledge of MS office and its related tools What makes you stand out? Good communication skills (written & verbal) Attention to detail Comprehend and understand the instructions Actuarial exam credits Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer s approximately 25,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world s leading professional services firm in the areas of risk, strategy and people, with 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh , Guy Carpenter and Oliver Wyman , Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and Twitter. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law.

Specialist - Fiduciary

Pune

3 - 6 years

INR 6.0 - 9.0 Lacs P.A.

Work from Office

Full Time

Company: Marsh Description: We are seeking a talented individual to join our Fiduciary Operations team at Marsh. This role will be based in Pune. This is a hybrid role that has a requirement of working at least three days a week in the office Specialist - Fiduciary We re seeking for an individual who is ready to work with complex & diverse insurance work. This person will get opportunity to enhance insurance knowledge, will be accountable for collection and settlement of premiums/Claims from/to client /Insurer and ensuring resolution of Insurance queries raised. As a new colleague, you will be provided with Business Overview/Insights, in-depth process training, roles & responsibilities overview, expectations of various stakeholders to make you successful in this role We will count on you for: To ensure timely delivery of the routine task expected on the accounts/portfolio assigned Expect a basic standard on accuracy and productivity Focus on Debt collection from clients for premiums/fees and claims from markets. Resolution of queries raised by client and Insurers including prompt response to their satisfaction. Reconciling cash received and seeking support if technical involvement. Reconciliation fundamentals using Insurance policy details. Ensure adherence to policies & procedures as per organization s standards and laid out SOPs Review of Process manual and seek clarity where required Driving unallocated cash numbers down and escalating when you foresee a challenge Ensuring upto date notes on outstanding revenue balances What you need to have: Knowledge of general Insurance principles, terminologies used, insurance process flow and ability to convincingly speak to them. Knowledge of credit control Advanced Excel knowledge Basic Math understanding Graduate (Commerce preferable) 3-6 of experience in operations in financial services or offshore processing organizations Knowledge of Insurance related credit control or Insurance background What makes you stand out? Analytical ability Communication: Verbal as well as Written Planning and Organizing MS Office skills: Excel proficiency to be above basic Precision based approach Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh , a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh , Guy Carpenter , Mercer and Oliver Wyman . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com , or follow on LinkedIn and X . Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Senior Specialist - Metrics, Analytics & Reporting

Mumbai, Pune, Gurugram

2 - 3 years

INR 7.0 - 11.0 Lacs P.A.

Work from Office

Full Time

Company: Marsh Description: We are seeking a talented individual to join our Marsh Data Services team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Senior Specialist - Metrics, Analytics and Reporting We will count on you to: Manage access and incident ServiceNow tickets end to end and provide status updates / raise potential blockers during daily stand up Perform initial investigation of ServiceNow incident tickets (i.e. Level 1 support) under the guidance of senior colleagues and direct tickets as appropriate to the Reporting Operations team for Level 2 support Direct ServiceNow tickets to appropriate MDS colleague for Level 3 support as necessary, under the guidance of senior colleague Adhere to established ServiceNow procedures with support from senior team members to ensure that SLAs are achieved and the needs of both internal and external customers are consistently met and exceeded Complete necessary steps to resolve reporting incidents under guidance of senior colleague Asks for help as needed and demonstrates willingness to learn new skills to achieve resolution of outstanding issues What You Need to Have: Technical Skills 2 - 3 years working as a reporting analyst (or supporting role) in an agile environment with globally distributed teams. Knowledge of data visualization tools (preferably Qlik Sense) in order to manage online reports. Knowledge of Service Desk ticket management (preferably ServiceNow) Ability to problem solve reporting issues as they arise. Knowledge of agile methodologies, in particular Kanban. Good understanding of MS Office Suite: Word, Excel, Visio, PowerPoint and Outlook Interpersonal skills - every bit as important as the technical side Collaborating and working well with others; you will be working closely with your colleagues in the Reporting Services team as well as the other teams within MI (Business Analysis, Data Quality and Data Prep, Development team, Regional Reporting Teams and the Data Operations team) and outside of MI (Data Strategy, Qlik Admin team). Excellent communication skills including the ability to explain technical issues to a business audience and vice-versa. Providing regular updates and being transparent with our stakeholders is key in addition to documentation of our reporting processes. A continuous learner with the ability to problem solve quickly as reporting issues arise; being proactive and taking end to end ownership of reporting issues. Effective time management skills and the ability to prioritize deliverables. Influencing and negotiation skills in a virtual / remote environment. You will be based in India and will be working closely with the Reporting Services team members based in Ireland, UK and In. What makes you stand out: Experience with using a Kanban board, in particular Azure DevOps Experience with using ServiceNow for service ticket management Understanding of the insurance and / or insurance broking domain Understanding of the Data Quality domain Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Specialist - Global Sourcing

Pune

4 - 5 years

INR 13.0 - 17.0 Lacs P.A.

Work from Office

Full Time

Work with Business/OPS leaders Quality and Governance experts An energizing culture to work in and exposure to tools and best practices. Working with an energetic curious team of multi-disciplinary professionals Opportunity to contribute to Operational outcomes and make an impact. What is in it for you? Discover whats great about working at Marsh and McLennan Companies - from the opportunities that our size brings, to our commitment to our communities and understanding the benefits you ll receive. We are four businesses with one PURPOSE: helping companies meet the challenges of our time. As a global leader in insurance broking and risk management, we are devoted to finding diverse individuals who are committed to the success of our clients and our organization. Joining us will provide a solid foundation for you to accelerate your career in the risk and insurance industry. You will join a team of talented professionals from across the globe, which is dedicated to helping business/operation leaders manage some of the worlds most challenging and complex risks. We can promise you extraordinary challenges, extraordinary colleagues, and the opportunity to make a difference. Our rich history has created a client service culture that we believe is second to none. Our commitments to Diversity and Inclusion , Corporate Social Responsibility , and sustainability demonstrate our commitment to stand for what is right. We will count on you to: Create and process purchase orders based on approved requisitions. Ensure accuracy and completeness of purchase orders, including item descriptions, quantities, pricing, and delivery details. Coordinate with internal stakeholders to obtain necessary approvals for purchase orders Attach relevant supporting documents, such as quotes or specifications, to provide comprehensive information to the procurement team. Identify potential suppliers who can fulfil the requisition requirements & Collaborate with the sourcing team to select the most preferred supplier for the requisition Ensure compliance with internal procurement policies, procedures, and regulatory requirements. Communicate with internal / external stakeholders to provide updates on the requisition status, delivery timelines, and any changes or issues. Expedite orders when necessary to meet urgent or critical requirements. Address any delays or issues that may arise during the procurement process What you need to have: 4-5 Years of experience in Sourcing, Procurement with experience in Payable processes an advantage Bachelor s degree in finance, Accounting, Business Administration, or a related field CIPS qualification an advantage What makes you stand out? Exposure to ERP such as Oracle, SAP Strong insurance and / or insurance broking business domain knowledge Proficiency in MS Office tools such as Excel, Word, Power Point, etc. Project Management Capabilities Strong customer service orientation Excellent written and verbal communication skills (internally, with client stakeholders, and the supplier community) Ability to summarize information Ability to follow a process based on documented guidelines, specifically purchasing processes, RFP analysis etc. Strong team player Marsh is the world s leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world s leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh , Guy Carpenter , Mercer , and Oliver Wyman . For more information, visit marshmclennan.com , follow us on LinkedIn and X. Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman . With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com , or follow on LinkedIn and X.

Senior Manager - Metrics, Analytics and Reporting

Mumbai

6 - 11 years

INR 11.0 - 16.0 Lacs P.A.

Work from Office

Full Time

Company: Marsh Description: We are seeking a talented individual to join our Metrics, Analytics & Reporting team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Senior Manager - Metrics, Analytics & Reporting ( Scrum Master) We will count on you to: Promoting Agile principles and practices across teams, ensure Agile / Scrum concepts and principles are adhered to, and where necessary coach the teams in implementing and practicing Agile principles. Acting as a bridge between development teams and stakeholders. Foster a culture of trust, collaboration, and accountability. Organize, and facilitate Scrum ceremonies for Scrum teams. Track Scrum metrics including team velocity and sprint / release progress and communicate this internally and externally, improving transparency Help and coach the product owner to establish and enforce sprint priorities and release delivery deadlines. Ensure business objectives are understood and achieved by as per sprint commitments. Identifying and removing obstacles to team progress. Prevent distractions that interfere with the ability of the team to deliver the sprint goals, through mediation, arbitration, mitigation and addressing impediments with the team members and the organizational hierarchy. Enabling self-organizing, cross-functional teams. Ensure DOR is met for all prioritized requirements. Encourage DOD and the importance of Driving a collaborative and supportive team culture through team building and engagement practices. Drive continuous improvement through team retrospectives and facilitating process enhancements. Identify and resolve conflicts, promote constructive dialogue, and encourage innovation. Work closely with other Scrum Masters to align cross-team dependencies and best practices. What you need to have: 6+ years of experience as a Scrum Master in a distributed Agile team with CSM or equivalent certification. Solid understanding of Agile frameworks (Scrum, Kanban, SAFe, etc.). Proficiency in Jira/ Confluence and Azure Dev Ops and familiarity with different Agile practices such as Kanban/Lean. Proven track record of being a servant/leader in a Scrum team, driving teams and removing blockers , and improving processes through retrospectives. Strong facilitation, conflict resolution, and mentoring skills. Ability to assist technical team members and senior non-technical product owners in making appropriate decisions ( Stakeholder Management ). Comfortable with responsibility for delivering results and resilient enough to handle pressure in balancing time, quality, and scope. Proven ability to coach and mentor others, positive approach to complex problems, and a can-do attitude . Assertive and fact-based communicator, able to explain technical issues to a business audience and vice versa. Experience as a self-starter in a rapidly evolving and ambiguous environment, continuously learning and problem-solving quickly. Ability to identify and articulate risks and constructively challenge assumptions. Strong team player with Influencing and negotiation skills in a virtual/remote environment, working with customers/ developers across the globe. Excellent communication and interpersonal skills. Experience working with distributed or hybrid teams. What makes you stand out? Understanding of the Data Quality domain and experience in delivering KPI dashboards Track record of successful Agile transformations or scaling initiatives Strong analytical mindset with a data-driven approach to problem-solving. Exposure to solutions such as SQL, QlikView, Qlik Sense, Informatica DQ , Power BI Strong insurance and / or insurance broking business domain knowledge SAFE 6 Certification would be a big Plus. Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Oliver Wyman

Oliver Wyman

|

Management Consulting

New York

5000+ Employees

116 Jobs

    Key People

  • Scott McDonald

    President & CEO
  • David L. Brown

    Chairman
cta

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