Nursing Coordinator

Key Responsibilities:

1. GDA/Nursing Coordination:

• Coordinate and manage homecare nursing schedules, ensuring timely deployment of staff to patients’ homes.
• Act as the primary point of contact between patients, families, and nursing staff.
• Maintain and update staff attendance
• Ensure documentation (assessments, visit records, reports) is accurately completed and filed.
• Support training and onboarding of new GDA/nursing staff.

2. Handling Digital Leads (Online Platforms):

• Receive and respond to homecare leads generated from digital platforms (website, social media, online campaigns, Google ads, etc.).
• Call and qualify leads based on service requirements and clinical needs.
• Follow up regularly with potential clients and convert inquiries into confirmed bookings.
• Coordinate with the operations team to ensure seamless lead-to-service transition.
• Maintain lead tracking with timely updates and follow-ups.
• Share daily and weekly reports on lead conversions, response time, and pipeline.

3. Coordination & Communication:

• Payment collection and follow ups with the clients.
• Communicate with family members and patients to resolve queries and gather feedback.
• Assist in client onboarding, consent documentation, and explaining homecare protocols.

Requirements:

• Education: B.Sc. Nursing / GNM with added experience in coordination.
• Experience: 2–5 years in a clinical/nursing coordinator role, preferably in home healthcare. Exposure to handling online leads or CRM-based follow-up is desirable.
• Skills:
• Strong communication & interpersonal skills
• Basic knowledge of digital tools (On line platform, MS Excel, WhatsApp Business, etc.)
• Ability to multitask and handle high-pressure situations
• Patient-centric approach with empathy and problem-solving attitude

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Paid sick time
• Provident Fund

Schedule:

• Day shift

Work Location: In person