Technical Project Director – Datacenter IT Operations and Managed Services Job Overview We are seeking a highly skilled Technical Project Director to lead Datacenter IT Operations and Managed Services , ensuring continuous availability, high reliability, operational efficiency, and security of critical infrastructure. The ideal candidate will possess L4-level expertise in Server & Infrastructure domains and will be responsible for managing end-to-end datacenter operations , optimizing workflows, ensuring compliance, and driving automation initiatives. Key Responsibilities Datacenter Operations & Infrastructure Management: Oversee daily operations of server, storage, networking, and virtualization platforms , ensuring high availability (UPTIME), high reliability (MTBF), optimal performance (TPS, IOPS), and robust security (MTTD & MTTR) . Incident & Problem Management: Lead advanced troubleshooting , applying L4-level expertise to diagnose and resolve complex server and infrastructure issues, minimizing downtime and ensuring rapid recovery. Change & Configuration Management: Implement ITIL best practices for seamless change execution while ensuring highly secure and efficient infrastructure configurations , including hypervisor tuning, OS patching, and firmware updates . Capacity & Resource Planning: Manage server provisioning, workload balancing, and resource optimization , leveraging performance analytics and predictive scaling methodologies . Compliance & Risk Management: Enforce Datacenter Standard Operating Procedures (SOPs) , covering: Server & Infrastructure Hardening Access Control & Security Compliance Disaster Recovery Readiness Preventive Maintenance for Critical IT Systems Automation & Process Optimization: Utilize AIOps , scripting, and orchestration platforms to automate server deployments, infrastructure monitoring, and security patching . Vendor & SLA Management: Negotiate and manage vendor relationships for hardware maintenance, cloud resources, and infrastructure support , ensuring contractual obligations are met. Performance Monitoring & Reporting: Define and track infrastructure health KPIs , leveraging ITOM tools to generate actionable insights for efficiency improvements and cost optimization . Required Skills & Qualifications Education: Bachelor's or Master's degree in Computer Science, Information Technology, or a related field . Experience: Minimum 14-18 years in Datacenter Operations , with strong expertise in IT Service Management (ITSM) and IT Operations Management (ITOM) . Technical Expertise: L4-level proficiency in Server, Storage & Infrastructure domains , including L2- Level proficiency in networking, and security technologies . Deep knowledge of enterprise-grade servers, hypervisors, hybrid cloud architectures, and infrastructure automation . IT Operations Management Tools: Hands-on experience with ManageEngine, ServiceNow, BMC, Freshworks, SolarWinds , or equivalent ITOM solutions . Communication & Leadership: Strong decision-making, stakeholder management, and operational leadership skills. Preferred Qualifications Experience in Multi-Tenant Datacenter Operations , serving diverse customers ( Government/PSUs, Enterprises, SMBs, Priority and Internal teams ). Expertise in Datacenter Workflow Automation , leveraging scripting, APIs, and AIOps platforms . Strategic understanding of IT Infrastructure Cost Optimization . Preferred Certifications CompTIA Server+, Microsoft Certified: Azure Administrator Associate, RHCSA, VCP-DCV, Amazon Web Services (AWS) Certified SysOps Administrator – Associate or equivalent CCNA/CCNP or equivalent networking certification ITIL Foundation Show more Show less

Company Description Niveshan Technologies is a leading provider of ERP, Data Integration, Business Intelligence, and Web Solutions and Services. We deliver Product Engineering and IT services, developing Business and Technology solutions that give our clients a competitive edge. Our approach combines IT innovation with the leveraging of existing IT assets, catering to medium to large corporations and new generation technology companies. With a state-of-the-art offshore development centre in Gurgaon, India, our highly qualified professionals integrate web technologies with effective business logic to deliver exceptional value. Role Description This is a full-time on-site role for an Information Technology Recruiter located in Delhi. The IT Recruiter will be responsible for managing the full-life cycle recruiting process, including sourcing, screening, and hiring candidates for various technical positions. Day-to-day tasks involve collaborating with hiring managers to understand requirements, posting job openings, conducting interviews, and ensuring a smooth hiring process. The recruiter will also focus on building and maintaining a network of potential candidates. Qualifications Full-life Cycle Recruiting, IT Recruitment, and Technical Recruiting skills Experience in Hiring and Recruiting processes Excellent interpersonal and communication skills Ability to work independently and in a team-oriented environment Bachelor’s degree in Human Resources, IT, or a related field Familiarity with applicant tracking systems (ATS) and recruitment software Previous experience in the IT industry is a plus