If digital transformation , next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams , earn a competitive salary and contribute to the largest digital transformations around the world. What’s in it for you? At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time , and parental leave . Expectations From The Job Build expertise on Netcracker product suite, primarily SSP and Digital Channel Refining the stories with Product Owners Participating in the Story discussions with Product Owners and other streams to align the requirement Grooming the Developers for the story which are in scope of each Sprint and which are refined with Product Owners Create, manage and own high and low level design for each sprint Design review with Dev and QA team Identify cross-module requirements dependencies and potential gaps Knowledge transfer sessions to New Joiners Review design of other BA in the team UI/UX alignment with UI/UX team and NC UI/UX team Tech Demo Presentation to the product Owners for the each Sprint Analyze implemented solution on product server and validate results Required Domain Knowledge B2B / B2C Portal experience Channels Management in portal (eComm/ePos/eCare/SSP). Experience in designing a light-weight, catalog driven Portal architecture. Knowledge in APIs Technical Knowledge Knowledge of PL/SQL, Java, programming languages Having experience in analyzing the internal & external integration points and design, IA analysis. Understanding of RESTful web services, Single Page Application deployment, Micro services. Understands Product catalog modeling, Order Entry, Customer Management, Billing Interface, Asset Management, contacts, role matrix. Understanding of shopping basket /cart management Promotion & discount configuration & management, contract management in a standard ecommerce flow. Understanding representation of customer’s product line details, usage, resign journey, invoice presentation, Adjustments /ETF in self-care Portal. API (REST/json) analysis and design. Authentication & authorization techniques Single Sign On Good to have – Basic Knowledge of web technologies Knowledge in Omni-channel, Multi-channel flow. Marketing Catalog integration Marketing & service notification (Kafka) Key features in Point of sale journey. Web Analytics Methodologies Agile / Waterfall Tools (preferred) Invision App Flow Charts / Process Tools: Visio / Bizagi / Signavio Experience in KM Management Documentation JIRA Figma Relevant Experience Min. Bachelor's degree or equivalent combination of education and experience; 7+ yrs. of IT experience with significant exposure to Telco Industry Practices, Products & Services; Proven experience in a customer-focused techno-functional role, Requirements mgmt. and Solution Design; Significant exposure in delivering multiple Telco Digital Transformations as a BA or SA; Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Connect with us on LinkedIn and stay up to date on our company news. Show more Show less

If digital transformation , next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams , earn a competitive salary and contribute to the largest digital transformations around the world. What’s in it for you? At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time and parental leave. What skills and experience will you need for this role? Experience At least 6 to 10 years of IT network related experience. Education & Certification : Bachelor's degree CCNP holder or equivalent level of knowledge CCIE holder desired Required : Strong working knowledge in Firewall, Routing & Switching domains. Proficiency in network features and protocols including: TCP/IP, ARP, OSPF, BGP , LACP, VPC, HSRP, IPSEC, VTI, HTTP, TLS. Experience with Cisco firewalls ( ASA/FTD preferable). Experience with Fortinet product (FortiGate). Experience with Load Balancers (Citrix, F5, KEMP). Experience with Cisco Nexus (3K, 9K) line and Cisco Catalyst line. Strong troubleshooting & documentation skills. Responsible and Self-motivating attitude. High educability and systems thinking. Some travel is required (domestic & international). What’s the scope of this role? You will provide Network support to the business by identifying root cause of issues and implement fixes as required for it. You will be required to continuously improve the environment by identifying issues and work with your team or others as needed to implement long-term fixes to permanently address them. Responsibilities: Troubleshooting networking issues, analysis of the root causes. Installation, configuration, and support Routers, Switches, Security devices, Application Delivery Controllers of Cisco\Juniper\HPE\Dlink and other vendors. Supporting Audit related requirements. Taking part in customer faced\external projects. Support and development of the network environments for our internal and customer solutions. Create internal and customer facing documentation, including network topology, procedures, instructions, solution diagrams, etc. Work Location Bangalore / Pune / Hyderabad Shifts Rotational Shifts (Morning Shift / Afternoon Shift). 5 Night Shifts/Month. Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Connect with us on LinkedIn and stay up to date on our company news. Show more Show less

If digital transformation , next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams , earn a competitive salary and contribute to the largest digital transformations around the world. What’s in it for you? At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time , transportation and parental leave . What’s in the scope of this role? Software development of NetCracker OSS RnD and delivery projects; Develop modules from scratch and implement new features for existing ones; Take a part of architectural and design discussions; Provide expertise and best practices on technical aspects of development and implementation projects including performance testing. What skills and experience will you need for this role? Proven work experience as a React Native Frontend Developer or Mobile App Developer with a strong portfolio of completed projects. Proficiency in React Native and JavaScript, including ES6+ features. Sound knowledge of mobile app development and frontend best practices. Experience with state management libraries like Redux or MobX. Familiarity with RESTful APIs and asynchronous data handling in React Native applications. Strong understanding of responsive design principles and mobile app layout implementation. Knowledge of version control systems, such as Git. Excellent problem-solving skills and a passion for delivering polished user interfaces. Ability to work collaboratively in a team environment and excellent communication skills. Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience). Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Show more Show less

Job Description If digital transformation , next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams , earn a competitive salary and contribute to the largest digital transformations around the world. What’s in it for you? At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time , and parental leave . Expectations From The Job Build expertise on Netcracker product suite, primarily BSS (CRM, CBM) Plan and execute Client Workshops, Presentations to Business and IT Teams (offsite/ Onsite) Deliver Customer Billing Management implementation engagement as part of solution delivery for Tier 1/tier 2 telecom operators across geographies. Represent Netcracker Customer Billing Management solution and functional capabilities in Client workshops Elicit, Clarify and Decompose Business requirements into Epics, User stories (including NFR); Refining the stories with Product Owner Strategically assess clients business and identify improvement opportunities Conceptualize and provide E2E solution for a given business, functional scenario Identify cross-system requirement dependencies and mitigate potential design gaps; Produce High and Low level/detailed designs including Data Model, API specifications, Wireframes etc. Perform Design Walkthrough to development, QA teams and support implementation Participate in cross-functional technical solution assessments and provide estimations Collaborate with backend teams for managing Product Demos, server configurations Participate in the change control process for any upcoming requirement and design changes; Troubleshoot production problems and provides design support, keep all parties informed; Continue to build expertise on the latest technologies and trends in Telecom Industry Required Domain Knowledge B2B / B2C Lead to Order, Order to Cash Journey design Knowledge and Experience in designing E2E Billing process & life cycle for B2B and B2C Customers Expertise in CRM and Billing systems for telecommunications is must; knowledge of OCS will be plus; Required Technical Knowledge Knowledge of Bill/Invoice, Post-paid vs Prepaid, Recurring and Non-Recurring (one time) charges Knowledge of billing entities/ data model. Knowledge of Payments, dispute, adjustment and refund processes and lifecycle. Knowledge of collection will be plus; Knowledge of Usage-based and flat rate billing. Knowledge of rating, billing and charging processes. Understanding of Billing Data model and entity relationship Having experience in analysing the internal & external integration points and design, IA analysis. Experience in the creation of System Processes using Visio or other UML Tools Knowledge of Agile / Waterfall Methodologies Knowledge of Confluence/JIRA Knowledge of PL/SQL, Java Relevant Experience Min. Bachelor's degree or equivalent combination of education and experience; IT experience with significant exposure to Telco Industry Practices, Products & Services; Proven experience in a customer-focused techno-functional role, Requirements mgmt. and Solution Design; Significant exposure in delivering multiple Telco Digital Transformations as a BA or SA; Significant exposure in producing high / low level design Other Qualifications Ability to work and adapt to a rapidly changing environment; Good interpersonal skills to interact with customers and team member Strong analytical, reasoning and organizational skills are essential; Strong communication, presentation and facilitation skills Ability to work in a distributed team environment across multiple time-zones Ability to apply business and management consulting skills Good personal computer and business solutions software skill Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Connect with us on LinkedIn and stay up to date on our company news. Show more Show less

If digital transformation, next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best-in-class global teams, earn a competitive salary and contribute to the largest digital transformations around the world. What’s in it for you? At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time, transportation and parental leave. What skills and experience will you need for this role? Strong understanding of server hardware and software. Knowledge with Datacenter operation is a plus. Knowledge with network protocols and services. Ability to troubleshoot complex technical issues. Excellent communication and teamwork skills. Excellent communication skills, politeness. Ability to work well in a team environment and collaborate with other IT staff. Escalate complex issues to higher-level support teams when necessary. Willingness to continuously learn and adapt to new technologies, tools, and procedures. Stay updated with industry trends and developments to provide effective support. Education & Certification Bachelor’s degree in computer science, Engineering, or related field. Work Location: Pune Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Connect with us on LinkedIn and stay up to date on our company news. Show more Show less

Job Description If digital transformation, next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best-in-class global teams, earn a competitive salary and contribute to the largest digital transformations around the world. What’s in it for you? At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time, transportation and parental leave. What skills and experience will you need for this role? Strong hands-on experience with RHEL/CentOS or Ubuntu. Familiarity with OpenStack CLI and dashboard operations. Experience in log analysis and incident response using tools like JIRA. Knowledge of shell scripting and automation tools. Understanding of networking fundamentals and firewall rules. Education & Certifications Diploma/Bachelor’s degree in Computer Science, Engineering, or related field. Linux certifications (RHCSA, RHCE, or LPIC) are a plus. Work Location: Bangalore / Pune / Hyderabad Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Connect with us on LinkedIn and stay up to date on our company news Show more Show less

If digital transformation, next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best-in-class global teams, earn a competitive salary and contribute to the largest digital transformations around the world. What’s in it for you? At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time, transportation and parental leave. What skills and experience will you need for this role? Experience as an employee as help desk engineer Experience in Active Directory – nice to have Knowledge of MS Windows 10, general awareness of computer systems, PC repair, and Network Management. Excellent communication skills, politeness High level of English verbal/writing skills is obligated Flexible to work in 24/7 rotational shifts Education & Certification University Degree in Computer Science, Computer Engineering, Information Systems or similar Work Location: Bangalore Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Connect with us on LinkedIn and stay up to date on our company news. Show more Show less

If digital transformation, next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best-in-class global teams, earn a competitive salary and contribute to the largest digital transformations around the world. What’s in it for you? At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time, transportation and parental leave. What skills and experience will you need for this role? Technical background at Linux, Windows and\or networking. Excellent understanding of OWASP Risks, Vulnerabilities and Mitigation Mechanisms. Experience with Web Application Firewall management and rules. Experience with Regular Expressions. Network traffic and log analysis. Insider threat and advance persistent threat detection. Malware analysis and forensics. Differentiation of intrusion attempts from false positive alarms. Security incidents investigation, evidence gathering and expert witnessing. Understand and operate Security Information and Event Management (SIEM). Excellent communication skills, politeness. High level of English verbal/writing skills is a must. Preferred Skills Solid understanding of web applications, web servers, application firewalls, frameworks and protocols with respect to web application development, deployment, and operational Experience in exploiting web apps and web services security vulnerabilities including cross-site scripting, cross-site request forgery, SQL injection, DoS attacks, XML/SOAP, and API attacks. Knowledgeable in IT Security controls (AV, 2FA, Vulnerability management, DLP, etc.) Knowledgeable in IT Security processes, concepts and practices is highly desirable. Basic IT / IT Security related certification, such as CCNA, ITIL, CompTIA, CISSP will be an advantage Education & Certification University degree in Computer Science, Computer Engineering, Information Systems or similar Work Location: Bangalore Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Connect with us on LinkedIn and stay up to date on our company news Show more Show less

If digital transformation, next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best-in-class global teams, earn a competitive salary and contribute to the largest digital transformations around the world. What’s in it for you? At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time, transportation and parental leave. What skills and experience will you need for this role? Knowledge of procurement processes, concepts, and common software industry licensing models. Experience with software compliance, audits, and enterprise procurement hardware/software a plus. Proficiency in Microsoft Office products with skills in asset management tooling. Ability to communicate highly technical information to internal IT management. Ability to handle multiple tasks and tight deadlines Ability to fix basic hardware issues, replacements, upgrades. Ability to read, write, speak, and understand the English language in a business environment Ability to successfully work from office with minimal supervision. Education & Certification Any Diploma/Graduation. Work Location: Bangalore Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Connect with us on LinkedIn and stay up to date on our company news. Show more Show less

Taxation (GST, Direct Tax, TDS) - Primary Focus Oversee and manage all aspects of GST compliance, including timely and accurate filing of GSTR-1, GSTR-3B, GSTR-9, and GSTR-9C. Ensure proper reconciliation of GSTR-2A/2B with purchase ledgers and resolution of discrepancies. Manage GST input tax credit (ITC) utilization, reversals, and reconciliation. Handle GST audits, assessments, and notices from tax authorities. Provide guidance on GST implications for various business transactions (e.g., imports, exports, inter-state supplies, RCM). Stay updated with GST law amendments, notifications, and circulars and assess their impact on the business. Prepare and file GST refund applications for zero rated export of services. Ensure timely and accurate calculation, deduction, and deposit of TDS on various payments (salaries, contractor payments, rent, professional fees, etc.). Prepare and file quarterly TDS returns (Form 24Q, 26Q, 27Q) and issue TDS certificates (Form 16/16A). Handle TDS reconciliation and resolve discrepancies. Assist in the preparation of corporate income tax returns (ITR) and ensure compliance with direct tax provisions. Support in direct tax assessments and audits. Advise on tax implications of various transactions under the Income Tax Act. Identify opportunities for tax optimization and efficiency. Provide expert advice and guidance to internal stakeholders on tax-related matters. Assist in developing and implementing tax strategies aligned with business objectives. Show more Show less