Opportunity for Manager-Patient Experience for our Hospital in Mahim. Qualifications: Masters in Healthcare/ Business / Hospitality or related field or Post Graduate with relevant experience in Hospitality & Customer Experience management Experience: Minimum 10-15 years working in a Healthcare organization or Hospitality field. Job Requirement: Patient management: The ability to foster a safe, comfortable experience for all patients, as they receive the treatment they need in a controlled healthcare setting. Interpersonal communication: The ability to correspond effectively with care providers, organizational executives, patients, patient family members. Data reporting: The ability to relay useful data to executives and other company representatives, in user-friendly reports that allow them to improve operations. Technological proficiency: The ability to fully use all required pieces of technology, including any computers, tablets, phones, medical devices, and online platforms Empathy: The ability to share a patients concerns, answer patient questions, and make care providers aware of any patient hesitations to treatment. Problem-solving: The ability to identify and solve issues that patients might face in a healthcare environment. Teamwork: The ability to work alongside other members of a healthcare organization to facilitate successful patient treatment programs. Job responsibilities: 1) Provides professional leadership to design, develop, implement and oversee the patient experience improvement at our hospital 2) Creates a hospital-wide culture of relationship centered care which is supported through innovation, human centered design, and continuous quality improvement. 3) Evaluate the patient experience and Identifies and presents key issues impacting the Patient/Family experience for discussion with the Management and decision making which will include findings, barriers to success and progress toward results. 4)Ensures alignment of goals with related initiatives, and collaborates with senior leaders and stakeholders throughout the hospital to ensure that patient experience is integral to decision making 5)Provides expert knowledge of best practices related to customer experience, services improvement and problem-solving 6)Develops an annual strategic development/business plan which ensures patient-centered care and continued performance improvement and overall patient satisfaction. 7)Serves as expert resource for leadership and staff on all patient care experience initiatives. 8)Clearly defines the optimal Patient Experience, including the behavioral changes necessary to achieve cultural transformation throughout the entire organization 9)Establish and manage patient communication programs including managing online interactions with patients 10)Generating and delivering reports on patient progress, setbacks, and overall status 11)Additional duties include, but are not limited to applicable policy updates and patient advocacy and advisory support 12)Performs other relevant duties as assigned Interested candidates can share their resumes on ankita.shetty@hindujahospital.com Regards, Ankita Shetty Executive HR P. D. Hinduja Hospital & MRC

Opportunity for House officer for our hospital in Mahim. Experience: Fresher can also apply No. Of Positions: General Medicine - 02 Qualification: MBBS If interested, Request you to share your resume on ankita.shetty@hindujahospital.com Regards, Ankita Shetty HR Hinduja Hospital

Opportunity for Clinical Assistant - Histopathology and Hematology for our hospital in Mumbai. Designation: LAB MEDICINE: HISTOPATHOLOGY and HEMATOLOGY (POST CLINICAL ASSISTANT-1 YEAR POSITION) starting from 01st August 2025 *(Kindly mention the specialty interested in the application) No of Positions: 04 for Histopathology and 01 for Hematology Qualification and Experience: Histopathology - MBBS+MD/DNB - Pathology. Freshers or less than 2 years post Hematology - MBBS+MD/DNB - Pathology. Freshers or Experienced can apply Job Location: Mahim If interested for the same, Request you to kindly apply on the below mentioned email id ankita.shetty@hindujahospital.com Regards, Ankita Shetty HR Hinduja Hospital

Job Title: Software Application Developer Company Name: Hinduja Hospital Job Description: Hinduja Hospital is seeking a skilled Software Application Developer to join our dynamic team. The ideal candidate will play a crucial role in designing, developing, and maintaining software applications that support our hospital's operations and enhance patient care services. Responsibilities: - Collaborate with healthcare professionals to gather requirements and understand user needs for application development. - Design, develop, test, and implement software solutions in line with hospital policies and industry best practices. - Ensure the performance, quality, and responsiveness of applications by conducting regular testing and debugging. - Maintain documentation for all developed applications, including user manuals and technical specifications. - Work closely with the IT team to integrate applications with existing systems and ensure data security and compliance with relevant regulations. - Provide technical support and training to end-users to facilitate the effective use of applications. - Stay updated with emerging technologies and industry trends to recommend improvements and innovations. Qualifications: - Bachelor’s degree in Computer Science, Software Engineering, or a related field. - Proven experience in software development, preferably in a healthcare setting. - Proficiency in programming languages such as Java, C#, Python, or similar technologies. - Familiarity with database management systems, web services, and application frameworks. - Strong problem-solving skills and attention to detail. - Excellent communication and teamwork abilities. At Hinduja Hospital, we value innovation and strive to create a compassionate environment for our patients and staff. If you are passionate about technology and healthcare, we encourage you to apply for this exciting opportunity to contribute to our mission of providing exceptional healthcare services. Roles and Responsibilities Job Title: Software Application Developer Company Name: Hinduja Hospital Job Description: Hinduja Hospital is seeking a highly motivated Software Application Developer to join our dynamic team. The ideal candidate will be responsible for designing, developing, and maintaining software applications that enhance the efficiency and effectiveness of our healthcare services. As a key member of our IT department, you will collaborate with healthcare professionals and various stakeholders to understand their needs and translate them into functional software solutions. Key Responsibilities: - Develop, test, and implement software applications based on user requirements. - Work collaboratively with cross-functional teams to define, design, and ship new features. - Troubleshoot and resolve software defects and issues in a timely manner. - Write clean, maintainable, and efficient code, following best practices and guidelines. - Participate in code reviews and maintain documentation for software applications. - Stay updated with the latest industry trends and technologies to facilitate continuous improvement. Qualifications: - Bachelor’s degree in Computer Science, Information Technology, or a related field. - Proven experience as a Software Application Developer or similar role. - Proficiency in programming languages such as Java, C#, Python, or .NET. - Familiarity with databases, web services, and application frameworks. - Strong problem-solving skills and the ability to work under tight deadlines. - Excellent communication and teamwork abilities. If you are passionate about technology and want to contribute to the healthcare sector, we invite you to apply for this exciting opportunity at Hinduja Hospital. Join us in making a difference in the lives of our patients through innovative software solutions.

Note: This role would involve Rotational Shifts (Morning and Nights) Basic roles: Patient care Maintain compliance Clinically sound Assist the surgeon/Consultant Roles and Responsibilities Basic roles: Patient care Maintain compliance Clinically sound Assist the surgeons

Job Title: Executive HR Operations and L&D Company Name: Hinduja Hospital Job Description: The Executive HR Operations and Learning & Development (L&D) will play a critical role in supporting the overall HR function and effective coordination of employee development initiatives within Hinduja Hospital. This position embodies a dual responsibility involving the management of HR operations and as well as in deployment & coordination of various L&D initiatives Key Responsibilities: - Execute day-to-day HR operations, onboarding, employee records maintenance, and compliance with labor laws. - Facilitate the development and implementation of training programs, including e-learning initiatives, to enhance employee skills and knowledge. - Monitor and evaluate the effectiveness of training programs, providing feedback and recommendations for improvement. - Maintain accurate HR documentation and reporting, ensuring data integrity and confidentiality. - Support employee engagement initiatives and promote a positive workplace culture. - Assist in the administration of employee benefits and other HR services. Skills Required: - Strong understanding of HR principles and practices, including recruitment, performance management, and employee relations. - Excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organization. - Proficient in designing and delivering training programs, with a strong focus on adult learning principles. - Strong analytical and problem-solving skills, able to interpret HR metrics and use data to inform decision-making. - Organizational skills with the ability to manage multiple tasks and priorities effectively. - Adaptability and willingness to embrace change in a fast-paced environment. - Strong ethical standards and an understanding of confidentiality in HR matters. Tools Required: - Proficient in HR management systems (HRMS) and applicant tracking systems (ATS). - Familiarity with learning management systems (LMS) for training program delivery and tracking. - Knowledge of MS Office Suite (Word, Excel, PowerPoint) for documentation and presentations. - Experience with performance management software and tools is an advantage. - Familiarity with data analytics tools to track training effectiveness and employee performance. This position at Hinduja Hospital offers a dynamic environment with opportunities for professional growth while contributing to the overall development of the hospital's workforce.