MSA Instruments, established in year 2004, specialises in the field of Process Instruments, Portable Measuring Instruments, Gas Detection System And Laboratory Instruments. With our Head Office in Kolkata we offer a single point solution to 350+ satisfied customers in the entire Eastern India region. Our trained technical team with a wide application knowledge in the field of Process & Analytical Instrumentation ensure that we can provide the best solutions & customer satisfaction. Trading, Service and Project Execution are the three verticals which form the core of our Business. We are associated with many reputed International Brands as Authorised Channel Partners which include Companies like SIEMENS, HONEYWELL, TESTO and ROTORK to name a few.
Kolkata
INR 2.0 - 3.0 Lacs P.A.
Work from Office
Full Time
Qualification Required: Bachelor of Commerce (B.Com) Bachelor of Business Administration (B.B.A.) in Finance Experience Required: Minimum 5 years of relevant experience in the field Job Responsibilities: Drafting and organizing office documents, including contracts, invoices, and other related paperwork. Preparing and managing quotations for clients and vendors. Creating regular reports on key metrics. Coordinating effectively with other employees to ensure smooth operations and communication. Implementing the vendor management systems as instructed to streamline procurement and vendor relations. Follow up with vendors / customers to ensure successful delivery of materials. Draft and issue Purchase Orders to vendors Monitoring and evaluating vendor performance to ensure compliance with contract terms and company standards. Assist Finance and Admin team with specific aspects of their work based on instructions of the Line Manager / CEO. Skills and Competencies: Strong organizational and documentation skills. Proficiency in analysis and reporting. Excellent communication and interpersonal abilities. Attention to detail and ability to work under deadlines. Proficiency in office software such as MS Word, Excel, and PowerPoint.
Kolkata
INR 2.5 - 3.5 Lacs P.A.
Work from Office
Full Time
Overview We are seeking a highly motivated and dynamic Inside Sales Engineer to join our sales team in Kolkata. The ideal candidate must have a strong technical background combined with excellent communication and sales skills. The Inside Sales Engineer will be responsible for supporting the sales team by providing technical expertise, responding to RFQs with detailed documents and building strong customer relationships. Key Responsibilities Responding to RFPs and RFQs : Submit quotations and participate in tenders by creating relevant documents / solutions with inputs from the sales personnel. Respond to Clarifications: Provide clarification response to potential or existing customers which could be either Commercial or Technical in nature. Technical Support: Provide technical support to the sales / service team and customers, including product demonstrations, technical presentations, and answering technical inquiries. Sales Strategy: Develop and implement sales strategies to achieve sales targets and expand the customer base along with the sales team. Procurement and Logistics: Provide timely information to the procurement and logistics team to ensure proper inventories can be maintained / ordered and customer materials can be dispatched on time. Dispatch Clearance and Invoice: Provide dispatch clearance and invoicing details to Logistics and Finance team in the required formats to ensure billing and dispatch formalities and completed without any issues. Customer Relationships: Build and maintain strong relationships with customers, understanding their needs and providing solutions that meet their requirements. Product Knowledge: Maintain a deep understanding of our products and services to effectively communicate their benefits to customers. Market Research: Conduct market research to identify new business opportunities and stay updated on industry trends and competitor activities. Collaboration: Work closely with the sales and service to ensure seamless customer service and satisfaction. Reporting: Prepare and present sales reports, forecasts, and analysis to management. Qualifications Bachelor's degree in Engineering Instrumentation / Electronics. Proven experience of Minimum 5 years in technical sales or a related role. Knowledge of bidding process in GeM Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Proficiency in MS Word, Excel and Google Spreadsheets. Preferred Skills Experience in inside sales or customer service roles. Understanding of sales processes and customer relationship management. Ability to quickly learn and adapt to new technologies and products. Strong organizational and time management skills.
Kolkata
INR 6.0 - 8.0 Lacs P.A.
Work from Office
Full Time
MSA Instruments is looking to hire Senior Service Engineers for its Business Development across different areas of Eastern India. Responsibilities: Complete execution of service jobs on-site and achieve the highest customer satisfaction level. Engage with services in accordance with safety and standard procedures while adhering to schedules. Prepare detailed site visit reports and arrange sign off from the customer after completion of each job . Respond promptly to customer inquiries and complaints, escalating issues when needed and ensuring that appropriate corrective actions are implemented immediately . Always keep up to date on new services and products and maintain technical awareness of new technology. Maintain customer AMC/ARC updated records and complete the work as per contractual timelines. Generating service sales leads and develops new market opportunities by utilizing market trend information, identifying and exploring potential new service portfolios. Submit service related quotes, prepare costing sheets, negotiate with customers and respond to clarifications. Technical Experience / Knowledge: Should possess technical knowledge to be able to deal with process instruments / gas detectors / automation products . Use the above technical knowledge / expertise to understand the products applications to recommend / quote the right type of product, based on customers requirement and also to service the products with issues.
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Automation Machinery Manufacturing
11-50 Employees
3 Jobs
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