New Delhi, Hyderabad, Bengaluru
INR 6.0 - 10.0 Lacs P.A.
Work from Office
Full Time
Manikaran Analytics Limited is looking for CRM to join our dynamic team and embark on a rewarding career journey. CRM Strategy : Develop and implement a comprehensive CRM strategy aligned with business goals and customer needs. CRM Software Management : Oversee the selection, implementation, and management of CRM software, ensuring its effective utilization by the team. Data Management : Manage and maintain accurate customer data within the CRM system, ensuring data integrity and compliance with privacy regulations. User Training : Conduct training sessions for team members to ensure proficiency in using CRM tools and understanding best practices. Customer Segmentation : Utilize CRM data to segment and target customers effectively, personalizing marketing and communication efforts. Campaign Management : Plan and execute CRM campaigns to enhance customer engagement, retention, and satisfaction. Analytics and Reporting : Monitor and analyze CRM performance metrics, providing insights and recommendations for continuous improvement. Integration : Collaborate with other departments to integrate CRM data with other business systems and processes. Customer Feedback : Gather and analyze customer feedback, using insights to enhance the overall customer experience. Automation : Implement automation processes within the CRM system to streamline workflows and increase efficiency.
New Delhi, Hyderabad, Bengaluru
INR 2.0 - 4.0 Lacs P.A.
Work from Office
Full Time
Manikaran Analytics Limited is looking for Management Trainee/Executive Operation to join our dynamic team and embark on a rewarding career journey. Shadow and work with experienced managers and leaders to gain an understanding of the roles. Participate in projects and initiatives to demonstrate competence and add value to the organization. Provide support to managers and teams, as needed. Attend meetings, conferences, and other training events to expand knowledge and network with other professionals. Evaluate and analyze business operations, identify areas for improvement, and make recommendations for changes. Strong commitment to learning and professional development and be open to feedback and constructive criticism. Excellent communication, interpersonal, and problem - solving skills.
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