LOGIC SYSTECH PRIVATE LIMITED is looking for Servicedesk Technician to join our dynamic team and embark on a rewarding career journey. Incident Management : Logging, tracking, and resolving support requests or incidents using ticketing systems like ServiceNow, Jira, or Zendesk. Technical Support : Troubleshooting and resolving issues with desktops, laptops, printers, mobile devices, and software applications. User Account Management : Creating, modifying, and deactivating user accounts in Active Directory, email systems, and other platforms. Remote Support : Assisting users remotely via tools like TeamViewer, Remote Desktop, or Zoom. Documentation : Updating knowledge bases, documenting fixes, and following ITIL practices. Escalation : Escalating complex issues to Level 2/3 support or specialized teams when necessary.

NETWORK TECHNICAL SPECIALIST Establishing networking environment by designing system configuration, directing system installation, defining, documenting, and enforcing system standards;The support and administration of firewall environments in line with IT security policy. Experience 6+ years ( 1 no .) Location-Mumbai. Male candidates