Job ID:42245 Location:Mumbai: Solitaire Corporate Park Position Category:Customer Service Position Type:Employee Regular Who are LRQA LRQA stands for dedication to clients, market firsts, and deep expertise in risk management Weve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training, While were proud of our heritage, its who we are today that really matters, because thats what shapes who we and our clients can become tomorrow By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future, LRQA currently operates across 150 countries, with 5000+ experts supporting more than 61,000 clients across a diverse range of sectors and markets, Responsibilities: Provide input into local and global area strategies, business plans and budgets Translate plans into goals and objectives for the team across and implement these within agreed budgets ensure that the systems, processes and procedures are effective and efficient, Lead, coach and mentor the Service Delivery Support team across the area to understand embrace and embed the organizational, procedural and client facing adjustments in line with our strategies and values, Drive the development and adoption of the procedures and processes required to embed the changes within the Service Delivery Support teams in your area Work across inspection to ensure consistency of process or to ensure that bespoke solutions are developed/delivered as required, Meet client expectations through effective management of the team and associated resources, controls, budgets and deliverables to align and support the diversity of service offered across the region Ensure that the service delivery support team achieve the required performance targets and standards Ensure that all personal and team targets and deadlines are met through monitoring, reporting progress, providing feedback and taking appropriate corrective action where required Monitor and control all financial KPIs to ensure the targeted levels are maintained, Monitor, priorities, delegate and co-ordinate financial and other management information relating to the work of the team Critically analyze information and make recommendations for continuous improvement to meet targets Prepare, present reports and management information relating to performance, budgets and any other aspect of the teams work, Drive Service Delivery support activities such that related area Budget (External Income and Margin) targets are met Support the team in ensuring they pursue queries from suppliers and subcontractors and chase with SSC for payment in a timely manner, Review work order and project numbers and upload into the appropriate system to create work instructions with assigned work order numbers, Motivate, develop, coach, train, induct and formally appraise team members to set performance standards, recognize achievement and deal with performance issues to sustain a high-performance culture, Create and maintain resource, talent/succession, training and development plans to ensure strategic forward planning and adequate resource availability for the department including monitoring expenditure and income as applicable, Responsible for the management, day to day organization and co-ordination of the service delivery support team in line with service level agreements/KPIs to deliver the highest standards of services to all clients, Create and maintain resource, talent/succession, training and development plans to ensure strategic forward planning and adequate resource availability for the department including monitoring expenditure and income as applicable, Responsible for the management, day to day organization and co-ordination of the service delivery support team in line with service level agreements/KPIs to deliver the highest standards of services to all clients, Drive superior levels of surveyor utilization by ensuring the team is adequately trained and focused on matching effective client requirements and job skills matching, Drive the focus on effective and smooth processes related to the Customer Effort Score within the team, Drive the speedy and effective resolution of all client queries and disputes to aid the payment collection process and to ensure financial KPIs are met Ensure an appropriate level of technical knowledge within the Service delivery support team as evidenced through turnaround time of issues and ability of Service delivery support to resolve issues independently, Support employee engagement activities to ensure that all team members understand and are engaged in the delivery of the business objectives, Contribute to improving the business, protecting and enhancing the reputation of the company, by putting forward new ideas and, when requested to do so, implementing change to meet the future needs of the business, Technical Qualifications: High school diploma, general education degree, or equivalent Experience of working in a commercial environment Fluent in English (both written and verbal) Excellent IT skills Diversity and Inclusion at LRQA: We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business, Together our employees make our communities better and we want you to be part of our diverse team! LRQA is a leading global assurance provider The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future ( Group entities ), Copyright LRQA 2021 All rights reserved Terms of use Privacy Policy,

Job ID: 40755 Lead Specialist - Global Digital Survey Centre Lloyd s Register Location: Chennai, India What we re looking for We are currently seeking a highly skilled individual to provide day-to-day management of a team, ensuring the delivery of effective technical and commercial services through our department/office. The ideal candidate will be responsible for assessing complex problems presented by both external and internal clients and determining a range of alternative solutions. What we offer you The opportunity to work for an organization that has a strong sense of purpose, is values driven and helps colleagues to develop professionally and personally through our range of people development programmes. A Full-time permanent role The role : The Digital Survey Team Lead Specialist is a technical role responsible for overseeing and managing all aspects of technical, remote & administrative surveys, operations, and training & development. This role involves team management, client relationship management, quality control, and driving continuous improvement initiatives. Lead and manage a team of technical and non-technical colleagues, including assigning tasks, setting objectives, and providing guidance and support to ensure efficient and effective survey operations. Identify training needs and organize training programs to enhance the technical knowledge, skills, and behavioural competencies of team members, keeping them updated with the latest industry trends and advancements. Establish and enforce quality control measures to ensure that digital survey activities adhere to established internal and external standards, procedures, and regulatory requirements. ` Stay up-to-date with statutory regulations, rules, and industry guidelines, ensuring that digital survey delivery is in compliance and providing guidance to the team in this regard. Act as the main point of contact for clients, understanding their needs and requirements, providing regular updates, addressing concerns, and ensuring high levels of client satisfaction. Monitor and evaluate the performance of the team, provide feedback to team lead of team member s contribution and suggest performance improvement plans as necessary. Continuously review and improve survey processes, leveraging technology, data, automation, and best practices to enhance efficiency, accuracy, and overall survey quality. Build and maintain strong relationships with clients, regulatory bodies, and other stakeholders to foster collaboration, address concerns, and identify opportunities for business growth. What you bring A degree or equivalent from a tertiary organisation recognised by Lloyd s Register within the relevant field of engineering or physical science (minimum of two years programme) or Qualifications from a marine or nautical institution and relevant sea-going experience as a certificated ship s officer. Extensive experience in managing remote/digital survey delivery as a classification surveyor, with a strong understanding of ship surveys, inspections, and regulatory requirements. Proficiency in the English language is commensurate with the work. Proven leadership skills, with the ability to inspire and motivate teams, foster a culture of collaboration, and drive performance excellence. #LI-Hybrid #LI-KC1 About us We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day. Be a part of Lloyd s Register is wholly owned by the Lloyd s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy, Lloyd s Register colleagues and Lloyd s Register Foundation work together to fund research, foster industry collaboration and develop action-oriented solutions to make the world a safer place. Want to apply. Here at Lloyd s Register, we care, we share and we do the right thing in every situation. It s ingrained in our culture and everything we do. We are committed, and continually strive, to lead with our values that empower and enable an inclusive environment conducive to your growth, development and engagement. It doesn t matter who you are, what you have experienced, how you identify, how old you are, where you are from, what your beliefs are or how your brain or body works - the diversity of our colleagues is fundamental to our futures and the changes we can make together. Our inclusive culture allows us to connect together authentically and to be courageous and bold. We don t just talk about our differences, we celebrate them! We are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you. If you dont tick every box in these ads, please dont rule yourself out. We focus on hiring people who share our goal of working together for a safer, sustainable, thriving ocean economy. We care, we share, we do the right thing. If you have further questions about this role, please contact us at careers@lr.org and we will respond to you as soon as possible. Diversity and Inclusion at Lloyds Register: Together we are one Lloyd s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too. As a Disability Confident Committed Employer, we have committed to: ensure our recruitment process is inclusive and accessible. communicating and promoting vacancies offering an interview to disabled people who meet the minimum criteria for the job. anticipating and providing reasonable adjustments as required supporting any existing employee who acquires a disability or long-term health condition, enabling them to stay in work. at least one activity that will make a difference for disabled people. Find out more about Disability Confident at: www.gov.uk/disability-confident Copyright Lloyds Register 2024. All rights reserved. Terms of use . Privacy policy . The Lloyds Register Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal of enhancing the safety of life and property, at sea, on land and in the air - for the benefit of the public and the environment. ( Group entities ).

"> Job ID: 40755 Lead Specialist - Global Digital Survey Centre Lloyd s Register Location: Chennai, India What we re looking for We are currently seeking a highly skilled individual to provide day-to-day management of a team, ensuring the delivery of effective technical and commercial services through our department/office. The ideal candidate will be responsible for assessing complex problems presented by both external and internal clients and determining a range of alternative solutions. What we offer you The opportunity to work for an organization that has a strong sense of purpose, is values driven and helps colleagues to develop professionally and personally through our range of people development programmes. A Full-time permanent role The role : The Digital Survey Team Lead Specialist is a technical role responsible for overseeing and managing all aspects of technical, remote & administrative surveys, operations, and training & development. This role involves team management, client relationship management, quality control, and driving continuous improvement initiatives. Lead and manage a team of technical and non-technical colleagues, including assigning tasks, setting objectives, and providing guidance and support to ensure efficient and effective survey operations. Identify training needs and organize training programs to enhance the technical knowledge, skills, and behavioural competencies of team members, keeping them updated with the latest industry trends and advancements. Establish and enforce quality control measures to ensure that digital survey activities adhere to established internal and external standards, procedures, and regulatory requirements. ` Stay up-to-date with statutory regulations, rules, and industry guidelines, ensuring that digital survey delivery is in compliance and providing guidance to the team in this regard. Act as the main point of contact for clients, understanding their needs and requirements, providing regular updates, addressing concerns, and ensuring high levels of client satisfaction. Monitor and evaluate the performance of the team, provide feedback to team lead of team member s contribution and suggest performance improvement plans as necessary. Continuously review and improve survey processes, leveraging technology, data, automation, and best practices to enhance efficiency, accuracy, and overall survey quality. Build and maintain strong relationships with clients, regulatory bodies, and other stakeholders to foster collaboration, address concerns, and identify opportunities for business growth. What you bring A degree or equivalent from a tertiary organisation recognised by Lloyd s Register within the relevant field of engineering or physical science (minimum of two years programme) or Qualifications from a marine or nautical institution and relevant sea-going experience as a certificated ship s officer. Extensive experience in managing remote/digital survey delivery as a classification surveyor, with a strong understanding of ship surveys, inspections, and regulatory requirements. Proficiency in the English language is commensurate with the work. Proven leadership skills, with the ability to inspire and motivate teams, foster a culture of collaboration, and drive performance excellence. #LI-Hybrid #LI-KC1 About us We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day. Be a part of Lloyd s Register is wholly owned by the Lloyd s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy, Lloyd s Register colleagues and Lloyd s Register Foundation work together to fund research, foster industry collaboration and develop action-oriented solutions to make the world a safer place. Want to apply. Here at Lloyd s Register, we care, we share and we do the right thing in every situation. It s ingrained in our culture and everything we do. We are committed, and continually strive, to lead with our values that empower and enable an inclusive environment conducive to your growth, development and engagement. It doesn t matter who you are, what you have experienced, how you identify, how old you are, where you are from, what your beliefs are or how your brain or body works - the diversity of our colleagues is fundamental to our futures and the changes we can make together. Our inclusive culture allows us to connect together authentically and to be courageous and bold. We don t just talk about our differences, we celebrate them! We are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you. If you dont tick every box in these ads, please dont rule yourself out. We focus on hiring people who share our goal of working together for a safer, sustainable, thriving ocean economy. We care, we share, we do the right thing. If you have further questions about this role, please contact us at careers@lr.org and we will respond to you as soon as possible. Diversity and Inclusion at Lloyds Register: Together we are one Lloyd s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too. As a Disability Confident Committed Employer, we have committed to: ensure our recruitment process is inclusive and accessible. communicating and promoting vacancies offering an interview to disabled people who meet the minimum criteria for the job. anticipating and providing reasonable adjustments as required supporting any existing employee who acquires a disability or long-term health condition, enabling them to stay in work. at least one activity that will make a difference for disabled people. Find out more about Disability Confident at: www.gov.uk/disability-confident Copyright Lloyds Register 2024. All rights reserved. Terms of use . Privacy policy . The Lloyds Register Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal of enhancing the safety of life and property, at sea, on land and in the air - for the benefit of the public and the environment. ( Group entities ). 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What we re looking for To provide high-level administrative support within the M&O Systems Support team, with autonomy over workload to meet business needs. Undertakes a wide range of complex administrative activities and resolves complex queries. What we offer you The opportunity to work for an organization that has a strong sense of purpose, is value driven and helps colleagues to develop professionally and personally through our range of people development programmes. A Fixed term contract of 1 year. The role Provide first-line administrative and technical support for internal systems, resolving issues for both internal and external clients promptly. Troubleshoot and escalate incidents as necessary. Oversee account management processes for internal and external clients for multiple systems, ensuring accurate data management and timely resolution of account-related queries. Oversee contract creation processes for an internal system promptly. Troubleshoot and escalate technical issues as necessary. Maintain shared team mailboxes, ensuring that all incoming queries are responded to in a professional and timely manner and that unresolved issues are escalated appropriately. Use internal ticketing systems to log, manage, and resolve tickets related to account management, system issues, and escalate complex matters when required. To undertake any additional duties as requested by the Team Leader/Senior Business Support Specialist. Ensure all activities are conducted in line with internal procedures, contractual requirements, cost structures, and budget constraints. What you bring Bachelor s degree in business administration, Management, Commerce, or a related field. Minimum Five years of experience in providing administrative and technical support in a business environment. Experiences in the Maritime industry are desirable. PC literate, specifically, proficient in MS Office. Strong organisational skills, with the ability to manage and prioritise multiple tasks. Strong problem-solving abilities and an analytical approach to resolving issues. Ability to work independently and as part of a team in a fast-paced environment. Knowledge of systems used within the organisation such as ServiceNow, Salesforce etc is desirable. You are someone who: Is keen to take accountability and ownership for delivering customer needs Can self-manage and prioritize tasks towards achieving goals. Is effective at solving problems, troubleshooting and making timely decisions Is flexible and eager to take initiatives. Communicates in a structured way and has ability to present technical ideas in user-friendly language. Displays a team spirit, particularly in a multicultural environment. Responds positively to learning opportunities and is comfortable stepping out of own comfort zone.

Job ID: 40610 Surveyor Lloyd s Register Location: Mumbai or Chennai, India What we re looking for We are looking for someone to assess the design / production / in service aspects of engineering assets, using procedures, experience and knowledge appropriate for routine situations. What we offer you The opportunity to work for an organization that has a strong sense of purpose, is values driven and helps colleagues to develop professionally and personally through our range of people development programmes. A Full-time permanent role The role : To conduct relevant activities and provide advice for service delivery within own area of experience, adhering to budget constraints and contractual requirements. To produce the deliverable within the agreed parameters in a defined format to time, budget and to quality. To discuss and present the deliverable with the internal / external client and be able to suggest solutions where appropriate. Conduct activities in line with internal procedures, accreditation schemes, legislation, and industry standards. To pursue Continuous Professional Development and maintain a high degree of discipline, knowledge and awareness. To assess or recommend the time and value of the work to be undertaken for an external client, assisting in identifying the most appropriate fee and cost structure. To give guidance to other employees, as appropriate, and disseminate information to achieve effective knowledge transfer and application. To assist in service delivery improvement by communicating internal / external client feedback as appropriate. Ensure that the appropriate authorisations are gained and are kept up to date. Undertake routine administration as required in line with current processes and procedures. What you bring JD A degree or equivalent from a tertiary organisation recognised by Lloyd s Register within the relevant field of engineering or physical science (minimum of two years programme) or Qualifications from a marine or nautical institution and relevant sea-going experience as a certificated ship s officer. Membership of an appropriate professional institution. Working towards or achieving charted or incorporated engineering status. To work in accordance with professional codes of conduct and the LR Code of Ethics in IMS01. To use a combination of general and specialist engineering knowledge and understanding to apply existing and emerging technology. To be able to apply appropriate theoretical and practical methods to design, develop, manufacture, construct, commission, operate and maintain engineering products, processes, systems and services. To provide technical and commercial management, e.g. project management, process management. Proficiency in the English language commensurate with the work. #LI-Hybrid #LI-KC1 About us We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day. Be a part of Lloyd s Register is wholly owned by the Lloyd s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy, Lloyd s Register colleagues and Lloyd s Register Foundation work together to fund research, foster industry collaboration and develop action-oriented solutions to make the world a safer place. Want to apply. Here at Lloyd s Register, we care, we share and we do the right thing in every situation. It s ingrained in our culture and everything we do. We are committed, and continually strive, to lead with our values that empower and enable an inclusive environment conducive to your growth, development and engagement. It doesn t matter who you are, what you have experienced, how you identify, how old you are, where you are from, what your beliefs are or how your brain or body works - the diversity of our colleagues is fundamental to our futures and the changes we can make together. Our inclusive culture allows us to connect together authentically and to be courageous and bold. We don t just talk about our differences, we celebrate them! We are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you. If you dont tick every box in these ads, please dont rule yourself out. We focus on hiring people who share our goal of working together for a safer, sustainable, thriving ocean economy. We care, we share, we do the right thing. If you have further questions about this role, please contact us at careers@lr.org and we will respond to you as soon as possible. Diversity and Inclusion at Lloyds Register: Together we are one Lloyd s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too. As a Disability Confident Committed Employer, we have committed to: ensure our recruitment process is inclusive and accessible. communicating and promoting vacancies offering an interview to disabled people who meet the minimum criteria for the job. anticipating and providing reasonable adjustments as required supporting any existing employee who acquires a disability or long-term health condition, enabling them to stay in work. at least one activity that will make a difference for disabled people. Find out more about Disability Confident at: www.gov.uk/disability-confident Copyright Lloyds Register 2024. All rights reserved. Terms of use . Privacy policy . The Lloyds Register Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal of enhancing the safety of life and property, at sea, on land and in the air - for the benefit of the public and the environment. ( Group entities ).

We are looking for professionals who is capable of conducting assessments, performing design appraisals, and addressing challenges to deliver effective solutions for internal and external clients within defined parameters. What we offer you The opportunity to work for an organization that has a strong sense of purpose, is values driven and helps colleagues to develop professionally and personally through our range of people development programmes. A Full-time permanent role. The role Perform statutory reviews and design appraisals within defined parameters, ensuring adherence to budget constraints and contractual requirements. Conduct activities in compliance with internal procedures, accreditation schemes, relevant legislation, and industry standards. Propose improvements to service delivery by suggesting changes to processes or work scope, aiming to reduce appraisal effort where applicable. Support service delivery enhancement by effectively communicating internal and external client feedback. Evaluate and recommend the time and value of work to be performed for internal or external clients, aligning with an agreed fee or cost structure. Complete administrative tasks as required, following current processes and procedures. Engage in continuous professional development, maintaining high standards of discipline, knowledge, and awareness. What you bring A degree or equivalent qualification in a relevant field of engineering (Naval Architecture, Marine, or Mechanical) from a tertiary institution recognized by Lloyd s Register, or qualifications from a marine or nautical institution coupled with relevant sea-going experience as a certificated ship s officer or engineer. Strong command of the English language, appropriate for the role. Experience in the marine industry, particularly in design-related work, is an advantage. Fresh graduates or candidates with less experience may be considered for junior positions. A solid understanding of the maritime industry, with a strong technical background in a similar field being advantageous. Skills and Competencies: Ability to multi-task, plan, and organize effectively with strong time management skills. Excellent written and verbal communication abilities. Capacity to work under pressure and prioritize workloads efficiently. A proactive, energetic, and team-oriented approach, with a strong focus on safety and initiative. Problem-solving skills, flexibility, and the ability to remain calm under pressure while delivering results. Experience and capability in working with individuals from diverse nationalities and cultures.

Job ID: 40810 Assistant Specialist Lloyd s Register Location: Mumbai, India What were looking for Technical Support Office (TSO) provides a world-wide, plan approval service to shipbuilders, ship owners and manufacturers. The purpose of this role to perform assessments, design appraisal work and / or deal with problems to provide solutions for internal / external customers where the parameters are defined. The Role Undertake Engine Nox emission document reviews and design appraisal within the agreed parameters including budget constraints and contractual requirements. Carry out plan approval of machinery components (i.e. propeller, resin chock etc), pressure equipment in accordance with appropriate Lloyd s Register Rules Regulations, Statutory Regulations and International Standards. Monitor revisions to Statutory, Rule and Flag requirement and apply these revisions as appropriate To organise be able to prioritise the assigned work. To be of assistance to Specialist/Manager for technical /administrative activities To discuss and present the deliverable with the internal / external client and be able to suggest solutions where appropriate. To pursue Continuous Professional Development and maintain a high degree of discipline, knowledge and awareness. What you bring A degree or equivalent from a tertiary organization recognized by Lloyd s Register within the relevant field of engineering (Naval Architecture, Marine or Mechanical) Proficiency in the English Language commensurate with the work. Experience of working in the Marine industry (design related work) is an added advantage. Candidates with lesser or freshers will be considered for junior position. Demonstrate good understanding of maritime industry. Strong technical background in a similar industry would be an advantage. Ability to multi-task, planning and organising with good time management skill. Excellent written and verbal communication skills. Ability to work under pressure and prioritise workload. Energetic, responsive team player with an interest in safety and keen to use initiative. A proactive approach to problem solving with a flexible attitude with the ability to remain calm under pressure and get the job done. Experience and ability of working across different nationalities and cultures. #LI-AR1 #LI-Hybrid About us We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day. Be a part of Lloyd s Register is wholly owned by the Lloyd s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy, Lloyd s Register colleagues and Lloyd s Register Foundation work together to fund research, foster industry collaboration and develop action-oriented solutions to make the world a safer place. Want to apply. Here at Lloyd s Register, we care, we share and we do the right thing in every situation. It s ingrained in our culture and everything we do. We are committed, and continually strive, to lead with our values that empower and enable an inclusive environment conducive to your growth, development and engagement. It doesn t matter who you are, what you have experienced, how you identify, how old you are, where you are from, what your beliefs are or how your brain or body works - the diversity of our colleagues is fundamental to our futures and the changes we can make together. Our inclusive culture allows us to connect together authentically and to be courageous and bold. We don t just talk about our differences, we celebrate them! We are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you. If you dont tick every box in these ads, please dont rule yourself out. We focus on hiring people who share our goal of working together for a safer, sustainable, thriving ocean economy. We care, we share, we do the right thing. If you have further questions about this role, please contact us at careers@lr.org and we will respond to you as soon as possible. Diversity and Inclusion at Lloyds Register: Together we are one Lloyd s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too. As a Disability Confident Committed Employer, we have committed to: ensure our recruitment process is inclusive and accessible. communicating and promoting vacancies offering an interview to disabled people who meet the minimum criteria for the job. anticipating and providing reasonable adjustments as required supporting any existing employee who acquires a disability or long-term health condition, enabling them to stay in work. at least one activity that will make a difference for disabled people. Find out more about Disability Confident at: www.gov.uk/disability-confident Copyright Lloyds Register 2024. All rights reserved. Terms of use . Privacy policy . The Lloyds Register Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal of enhancing the safety of life and property, at sea, on land and in the air - for the benefit of the public and the environment. ( Group entities ).

Technical Support Office (TSO) provides a world-wide, plan approval service to shipbuilders, ship owners and manufacturers. The purpose of this role is to carry out plan approval of maritime machinery components, pressure equipment in accordance with the applicable international standards, classes rules, using procedures, experience and knowledge appropriate for the design appraisal of plans for the above-mentioned aspects for new building marine equipment and components/conversion/in service vessels. The Role Carry out plan approval of machinery components (i.e marine engines, steer gears, windlasses, winches), pressure equipment in accordance with appropriate Lloyd s Register Rules & Regulations, Statutory Regulations and International Standards. Monitor revisions to Statutory, Rule and Flag requirement and apply these revisions as appropriate; To build and maintain a good relationship with our clients and internal stakeholders. Provide technical advice to internal and external clients. To discuss and present the deliverable with the internal / external client and be able to suggest solutions where appropriate. Undertake project management where applicable including monitoring project progress and spend against budget and contract requirement Coaching of less experienced colleagues and act as a mentor to colleagues as agreed with line manage What you bring Bachelor or Master degree in Mechanical/ Marine Engineering/ Material/Pressure Vessels or equivalent; and Chartered/Professional qualification and a member of a relevant professional institution. Relevant experience in offshore or marine machinery & engineering system design (or appraisal) or mechanical design/pressure vessels design from Yard, Class, Ship owner, Designers, Manufactures, Pressure equipment plant, Power Plant, Chemical and oil refine plant etc Necessary experience/knowledge in the area of marine engineering/pressure equipment plant / Power plant/chemical plant with particular emphasis on one or more of the following are required: Machinery components, Pressure equipment and Plastic pipes, plastic materials or rubber. Knowledge of Quality Assurance systems is preferred. Have the ability to work both independently and as part of a team, to prioritise work and meet LR and Clients deadlines, and to work effectively under pressure. Good skill to maintain relationship with client with client focus mind-set. Proficiency in the English Language commensurate with the work and to demonstrate effective interpersonal skills

Job ID:42138. Location:Mumbai: Solitaire Corporate Park. Position Category:Technical. Position Type:Employee Regular. Who are LRQA?. LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training.. While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future.. With a presence in 150 countries and a team of over 5,000 experts, we support more than 61,000 clients across diverse sectors.. Role. Worldwide Inspections (WWI) is a service offering towards LRQA Customers to perform activities related to obtaining assurance on various types of products, equipment etc. WWI Coordinator teams provide subcontracted inspector resources to deliver vendor & site inspections, Expediting Services, Vendor Capability Assessments Services etc. for clients around the globe.. This is a Techno-commercial Role focuses on providing end-to-end support for WWI INSPECTIONS from Enquiry / proposal to Execution in accordance with Client Expectations and LRQA Governance.. Key Responsibilities. Maintain and update LRQA Inspection Services Contractor Management System (i.e., manage supplier CVs, qualifications, contracts, rates in LRQA IS Contractor Data Base, safety essentials, personal protective equipment, insurance documents, LRQA stamp distribution, inspector location map software, etc). Work under the supervision of Subcontractor Operations Manager / Team Leader on various global projects / transactional ad-hoc assignments.. Capacity Planning & Recruitment. Effective Planning and seamless Inspection Coordination. Monitor WWI Service request dashboard for allocated inspection requests / notifications for prompt support, liaise with LRQA Project Managers, Client facing colleagues, SMEs to understand the specific requirements, participate in project KOMs. Liaise with subcon agencies / independent inspectors for their availability as per inspection /service notification, obtain client's approval, arrange inspection / service on the required date, and issue inspection specific instructions to the subcon agencies / inspectors, update the internal / external clients. Delivers the assignment at optimum costs.. Discuss with Region Sales / CFO, Client Operations teams for resource forecasting and promptly provide inputs to TL. Identify, Interview and onboard new subcon resources to enhance LRQA Service Delivery Network.. Support Resource Coordinators.. Manage and Expand Subcontractor data base for the allocated region. Contract & Commercial Management. Negotiate with Subcons / Subcon Agencies for better costs; achieve / exceed cost savings targets. Manage Subcon Contracts – ensure to meet legal and compliance requirements. Monitoring expiry of supplier agreements and proactively initiate renewal process. Ensure commercial terms are effectively managed, reflecting current market conditions, being fair and equitable to both the sub-contractors and LRQA.. Coordination & Availability of Resources. Support CFO teams during pre-sales phase with optimum resources and competitive budgets in timely manner to help them win contracts.. Plan competent subcon resources according to client schedules, ensure inspection scope definition, latest relevant documents and deliverable expectations are seamlessly communicated to the subcon and physical attendance at required location. Review Inspection reports for completeness, technical content, quality (relevance and detail), prior to distributions to the client.. Support project progress meetings, participate in bid/no bid discussions. Performance Management. Monitor region Subcon / Agency performance. Monitor the quality of deliverables; support WWI TQ TL as and when required.. Payment Process. Promptly administer Subcon Payment Process. Ensure the correctness of the invoices (Visits, Rates, OT etc) received from Subcontractor / agency within SLA. Ensure subcon invoices are received and processed in timely manner as per SLA. Support central SDS in improving their turn-around of the processes for subcontractor payment.. Closure & Exiting Resources. Ensure proper closure procedures for renewal or termination is followed. feedback or evaluation form for non-performing/ non-conforming subcontractors, capture reasons from subcons who no longer want to work with LRQA. Ensure upkeep and maintenance of procedures and documents as per LRQA requirements. Participate in team meetings. Works with Technical Lead & Client Experience Team to effectively investigate customer complaints in accordance with FHS investigation process and make RCA, CAPA, closure recommendations as per laid SOPs’/ procedures within SLA and cascade the learnings within WWI teams. Implement mitigation actions of coordinated projects to effectively manage project risks and report and cascade unforeseeable and HSE risks not featured in the risk register to Project Manager. Responsible for Quality and Governance for the allocated works. Track & report monthly KPIs as per agreed templates /SOPs. Work-on staggered timings / shifts (including night shifts), if required, to meet client needs and support the business. Perform and fulfil any other / additional responsibilities, accountability assigned. Qualifications. Technical / Professional Qualifications / Requirements. Minimum bachelor’s in engineering in a relevant technical discipline from a recognised university or institution. Minimum Working Experience – 5+ Years. Excellent Communication skills. Adequate experience in project or inspection coordination activities. Working knowledge of inspection, QA/QC, fabrication, and construction industries. Adequate know-how of various Industries, equipment, materials, applications. Good command of English and local language, both in speaking and writing (Knowledge of other languages such as European and Chinese would be an advantage). Awareness and affinity of working with other cultures. Negotiation Skills, Commercial acumen. Excellent IT skills – word, excel, PowerPoint, internet, databases and have the ability to compile, analyse and large amount of data. Excellent interpersonal skills, good team player, flexible. Effective time management with the ability to work accurately under pressure and meet demanding deadline.. Diversity and Inclusion at LRQA:. We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business.. Together our employees make our communities better and we want you to be part of our diverse team!. LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. ( Group entities ).. 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The Financial Controller for the COO function is a key member of the Maritime Finance Organisation, responsible for the timely and accurate reporting of actual financial performance. This ensures Maritime Finance can effectively evaluate results against the Budget, latest forecasts, and the prior year. The role also involves identifying, communicating, and addressing risks and issues as they arise. Reporting within the Maritime Finance team, the Financial Controller supports the Finance Business Partner through a dotted line relationship. The position carries responsibility for both the Profit & Loss and Balance Sheet, requiring a strong focus on maintaining robust controls and ensuring all reported data is accurate and we'll-explained. This role is an integral part of the broader Financial Controller community, and its essential that it contributes to the adoption of best practices, adheres to standard templates and controls, and actively participates in knowledge sharing across the function. What we offer you The opportunity to work for an organization that has a strong sense of purpose, is values-driven and helps colleagues to develop professionally and personally through our range of people development programs . The Role Ensure that monthly, quarterly and annual performance is accurately reported and ready for review by Business Finance in accordance with published timetables. Ensure that all material variances to Budget, latest forecast and Prior Year are explained clearer and concisely Work with the Finance Shared Service Centre, the Statutory Compliance and GL teams, as we'll as Business Managers to gain a full understanding of financial performance. Work with fellow controllers and the Head of Financial accounting to ensure that a common process with common templates are followe'd. Provide answers to questions from Maritime Finance and management in relation to financial performance; and where answers are not known, to take responsibility for getting the answers in a timely basis. Act as an interface between Maritime Finance and the Statutory Compliance and GL teams and the Finance Shared Service Centre, helping to resolve any reporting and process issues. Ensure that the Balance Sheet is reviewe'd and understood and that any risks and opportunities in the Balance Sheet are clearly communicated to Maritime Finance in liaison with the GL team. Take the lead on responding to audit queries in relation to P&L and Balance Sheet movements. Ensuring the responses are clear and concise and reflect the risk to the reported What you bring Degree qualified with a management accounting/commercial accounting background; a recognised professional accountancy qualification (ACA/ACCA/CIMA) and significant experience of operating in an international finance function, with medium to large matrix structure. Being regarded as a trusted and credible resource by key stakeholders within both business and/or area management teams; able to build strong relationships. Have a hands on approach, visible across the businesses with good communication and other interpersonal skills. An enthusiastic and committed team player who can establish and maintain strong relationships with business leaders and across the Finance community. Able to demonstrate a thorough understanding of a strong control framework