L2 Application Support Engineer

You are a skilled and proactive Java Application Support Engineer with over 5 years of experience, responsible for providing technical support and maintenance for critical Java-based applications. Your role involves understanding application support practices, Java/J2EE technologies, debugging techniques, and incident management processes. Experience with monitoring tools like Splunk, AppDynamics, and Datadog is essential for this position. In this role, you will be responsible for: - Providing technical support and troubleshooting for Java-based microservices applications. - Monitoring and optimizing application performance using Splunk, Datadog, and AppDynamics. - Designing, developing, and maintaining Java microservices. - Analyzing system metrics and creating monitoring dashboards. - Participating in a 24x7 support rotation for critical applications. - Evaluating and recommending new technologies for system improvement. To qualify for this position, you should have: - Over 7 years of strong experience in Java Applications Support. - Knowledge of Java Exceptions and their troubleshooting, such as Null Pointer Exception, SQL Exceptions, and Out of Memory exceptions. - Understanding of Heap Dump. - Ability to debug API performance issues using APM tools. - Experience with Splunk, including searching errors or specific strings in application logs and various filter conditions in Splunk queries. - Familiarity with AWS services such as Auto-scaling, S3 buckets, Lambda functions, etc. - Knowledge of incident management processes, including Standard Operating Procedures for high severity P1/P2 incidents.,