Job Summary: The Print Customer Service Head is responsible for overseeing the day-to-day operations of printing, ensuring that all print jobs are completed efficiently, accurately, and on time. This role involves setting up and troubleshooting print jobs and ensuring quality control. The Print Customer Service Head is also responsible for coordinating with US clients and other departments to meet production deadlines. Key Responsibilities: Production Management: Lead and oversee the daily print production process. Coordinates with the composition PM for pre-press and/or composition requirement and make sure printer files are posted on time. Ensure print jobs meet quality standards and are completed within set timeframes. Make sure all printing forms have been received from the customer and are complete. Submit order forms and post files on SELECT or help customers entering print jobs directly in SELECT. Estimate and Invoicing: Coordinate and get the invoice/Estimate from composition PM for composition and Pre-Press job. Submit completed and accurate forms along with sample invoice/Estimate for composition and Print services to SPA Estimating. Send a combined quote (print and composition) to the customer and request for a PO. Collaboration and Communication: Work closely with comp project manager, printer associates, and clients to ensure print job specifications are met. Communicate any potential delays or issues to stakeholders. Provide recommendations for improving processes. Team management: 20+ years of experience in managing large teams of about 50-100 people. Goals oriented, eye for details and having ability to improve workflows and processes for continual improvement. Recruit and hire employees with print planning knowledge and train/retain them. Customize SOPs provided by US team for KGL for training new employees and reference for existing employees. Qualifications: Bachelor’s/Master’s degree/diploma in printing or related field. 20+ years of experience in a printing environment. Excellent communication with experience of manging US customers. Strong knowledge of printing processes. Excellent organizational, time-management, and problem-solving skills. Ability to work in a fast-paced environment. Strong attention to detail and commitment to quality. Working Conditions: Full-time position with standard working hours. Flexible in timings, may require to co-ordinate with printer associates and customers during US office hours to meet deadlines.

HubSpot Developer Job description: Serve as primary go-to resource to other CJK divisions and departments for all matters related to CRM platform Collaborate with Sales and Marketing to identify and address customer support problems and opportunities Work with Sales and Marketing to enhance customer care, sales, and marketing campaigns based on CRM platform Define and implement enterprise CRM standards, policies, and procedures Design, build and refine workflows within CRM platform Collaborate with key stakeholders for migrating new acquisitions into enterprise CRM to ensure alignment with organizational goals. Ensure data cleanliness by overseeing data imports, exports, deduplication, active and static list management, and regular database health checks. Lead requirements analysis; translate business requirements into functional application. Participate in CRM roadmapping and provide detailed and accurate estimates for configuration changes. Participate in sprint meetings to decide sprint goals and implement prioritized features and functionality. Produce high quality, maintainable software components to comply with project quality objectives and company standards Prepare architectural documentation and artifacts. Lead System testing, UAT and deployments of project changes. Maintain user access and security through permissions sets and teams. Provide user support and training as needed Troubleshoot issues and bugs and provide solution in timely manner, following strict quality assurance workflow. Create training materials and troubleshooting documents Required skills: Role requires someone with an optimistic view, who is eager to learn, and happy to help others leverage our CRM platform Proficiency in the CRM software. Minimum 5+ years in CRM administration and customizations. Working hours: 3:30 PM - 11:30 PM IST; minimum overlap with U.S. core working hours (7:00 AM - 1:00 PM EST) Excellent communication skills; fluent in English (working language) Self-directed and ability to work well under pressure in a fast-paced environment with minimal supervision Critical thinking and problem-solving skills; ability to identify solutions and deliver recommendations based on data and analysis Excellent organizational skills. Ability to organize and manage multiple concurrent projects, tasks, and information. Strong background in business analysis, technical data management, and a deep understanding of HubSpot CRM. Attention to detail required for migrating and importing data to align with enterprise standards Excellent understanding of Software Development Life Cycle (SDLC) including analysis, requirement, design, development, enhancements, testing, deployment and maintenance of enterprise applications. Experience in administrative tasks including creation of Users, Teams, Permission Sets, Business Units, Custom Objects, Forms & Conditional Logic, Object Layouts, Pipelines, Custom Fields & Conditional Options, and Workflows. Experience in design and creation of complex Reports, Views, Lists, and Dashboards Knowledge of features available in Sales Enterprise paid seat. Experience with HubSpot Service Hub including Service Professional paid seat is a plus. Experience with HubSpot integrations, API connections, and third-party tools. Experience with Outlook integration tools Working knowledge of Insycle app would be a plus. Required Experience: B.Tech/ B.E/ MCA/ M.Tech in Computer Science or equivalent 5+ years of CRM Administration experience. Prior experience with HubSpot is mandatory. HubSpot certifications would be a plus

Dear Candidate, Hope your doing great !! We do have an urgent opening for the role of .Net Developer with our Chennai office completely Work from office, kindly go through the requirement below and do reach with your updated resume if your would like to explore more about the job role. Mail to : k.kumar@kwglobal.com Role & responsibilities : Must have min 3 + years of experience in .Net with MVC framework Experience in Web Development in .NET Experience in .Net Web Application development using Asp. Net, C#, Sql Server Must have Experience in MVC Framework Good In Angular JS, jQuery and Node JS Should be good at OOPs concept. Develop documentation throughout the software development life cycle (Development in Multi-tier Architecture Technology: ASP.NET, C#, MVC Framework, jQuery, AngularJS, SQL. Preferred candidate profile : Looking for candidate who can do work from office and who can join within 30 days of notice period ,should be ready to work on 2 Saturdays in a month. Perks and benefits : Health Insurance + All statutory Compliance About Us: KnowledgeWorks Global Ltd. (KGL) is a technology company focused on reinventing publishing and printing technology and education technology. KGL is born out of merging the worlds premier publishing technology and services companies, Cenveo Publishers Services, Cenveo Learning, SheridanPubFactory, and Sheridan Journal Services. The new entity is poised to become a leader in technology services and product innovation. KGL has over 1800 employees worldwide. https://www.pubfactory.com/ https://www.sheridan.com/ https://www.kwglobal.com/about-kgl Thanks & Regards Ramesh Kumar K - Sr. Human Resources (Talent Acquisition Team) k.kumar@kwglobal.com

Editorial Associate Editorial Associates (EA) to support editorial and/ or production workflows for STM peer-reviewed journals. Provide excellent customer service to all external and internal journal stakeholders (e.g., editors, authors, publishers, colleagues) Perform quality checks on new and revised manuscript submissions following checklists and journal policy guidelines Follow precise set of workflow protocols and ensure all manuscript requirements are met Facilitate manuscript peer review through outreach to editors and reviewers as directed Use KGLs cloud-based technology as a communication and productivity tool Proofread and send decision letters and other correspondence to authors, editors, and reviewers Complete all assigned tasks during scheduled hours and meet productivity expectations Be a proficient user of the manuscript management system like ScholarOne, Editorial Manager ect Provide editor, reviewer, and author technical support related to submission requirements and the submission system Provide assistance to newer staff who may shadow experienced colleagues Postgraduate in any Life science, Biotechnology, Zoology Minimum 1 to 2 years in same field. Training will be provided to candidates with the right skill set.

Greetings from KnowledgeWorks Global Ltd., We are Hiring Alt-text writers with 2 - 6 years of experience. Job Title: Alt Text Writer Job Summary: CJK KnowledgeWorks Global (I) Pvt. Ltd. is seeking a detail-oriented Alt Text Writer to join our team. The ideal candidate will be responsible for creating descriptive and accurate alt text for images to enhance accessibility and improve user experience across various digital platforms. This role requires a strong understanding of visual content and the ability to convey information succinctly and effectively.Key Responsibilities: Create clear and concise alt text for images in accordance with accessibility guidelines Collaborate with content creators and designers to understand the context of images Review and edit existing alt text for accuracy and relevance Stay updated on best practices for accessibility and alt text writing Ensure all alt text aligns with the company's branding and tone Participate in training sessions to enhance skills and knowledge in accessibility Qualifications: Minimum 2 years of experience in alt text writing and editing ( preferably for STEM books ) or content creation Bachelor's degree in English, Communications, or a related field preferred Proven experience in creating alt text or similar content Strong research skills and ability to understand complex topics Excellent communication skills, both written and verbal Interested candidates kindly share your resume to vaidheeswaran.g@kwglobal.com

Job description Finance & Accounts 1. Reconciliation and verification of deposits received at US Bank vs 2 software platforms used for memberships and dues & subscriptions (Assoc Mgmt/CoPub) 2. Bank reconciliations for 4 customers (Assoc Mgmt). 3. Recording of all financial transactions for Assoc Mgmt in a separate software platform (Sage). - Cash receipts by category membership/subscriptions for all 7 customers author billing (copub customers) advertising revenue (copub customers) aggregator and Licensor payments (copub customers), including allocation among customers where required miscellaneous cash receipts - Recording of accounts payable invoices and accruals Qualification: - Graduation: - B.com Skills FInance Billing - FInance Client Billing For any queries or further information, please feel free to reach out to me: Ashish Kumar - HR Ph:+91 7607741406 Mail: Ashish.Kumar@kwglobal.com

Dear All, CJK Knowledge Works Global (I) Pvt Limited, is a fast-growing knowledge process outsourcing company that provides content management, page design, and data management services to scientific, technical, and medical (STM), educational, and magazine publishers. In India, our facilities are located in Mumbai, Chennai and Noida Position: Associate / Sr. Associate Job location: Kilpauk, Chennai Work mode: Work from office Walk in dates: 2nd July to 11th July 2025 Time: Morning session: 10.30 a.m - 12.30 p.m / Afternoon session : 2 p.m to 4 p.m Walk in Venue CJK KnowledgeWorks Global (I) Pvt ltd KGL Center No. 36, Barnaby road, Kilpauk, Chennai - 600 010 Landmark: (Opposite Kola Saraswathi School) Responsibilities: Ensuring XML is coded as per DTD/Schema Ensuring data accuracy against the original manuscript Validating/parsing XML file and providing accurate output ML to pagination Making sure all marked corrections are properly interpreted and diligently carried out and no errors are introduced Producing error free XML output by Quality Checking. Candidate Profile: Min. Graduate Min. 2+ years experience in relevant field Knowledge in DTD/Schema & MathML Experience on using validation tools Exposure to XSLT would be an added advantage Flexible to work in rotational shifts All interested are requested to visit the venue mentioned above directly. You shall confirm your presence by mailing your updated CV/resume along with the date and time on which you could attend the interview. Warm regards Vignesh R - Senior Associate - HR, CJK KnowledgeWorks Global India Pvt Ltd. t. +91.8190077935 | Mail id : vignesh.r@kwglobal.com

(Account Executive/Sr.Account Executive) - East States - India. Key Position Responsibilities & Activities: Beat Revenue Targets Execute territory sales plan to achieve assigned revenue targets. Conduct pre-call/prospecting research and analysis to optimize each sales call and field visit and create opportunities. Target new and existing accounts to identify sales opportunities for products. Win back, dormant customers. Proactively manage, maintain, and report on a healthy sale pipeline. Work closely with internal teams to ensure client needs and expectations are always being met. Display excellent account management and consultative selling capabilities, with new and existing clients. Maintain and Grow the Database Ensure accurate customer and opportunity data is held within the CRM. Daily, weekly update of CRM. Routinely monitor and maintain accurate meeting information, profile of ongoing pipeline opportunities, and revenue commitments to meet/exceed sales revenue objectives. Ensure regular client contact through phone, email, and in-person visits. Deliver Against Activity Metrics Thoroughly manage client contract negotiations inclusive of product selections, pricing, and terms and conditions requirements Ensure the Manager is consistently updated and informed of clients, pipeline development, challenges, and opportunities. Meet the required KPIs. Thrive in a fast-paced and changing environment, Passionate, positive, and enthusiastic. Build Product, Industry Knowledge and Key Sales Skills Demonstrate enthusiasm and earnestness to understand customer needs. Understand objectives job roles and responsibilities of target audiences. Develop and deliver persuasive communication skills. Through closeness to the market, collect and feedback useful insight to help the business grow. Qualifications At least 3-4 years of experience in publishing digital products sales, media sales across digital and print Minimum Bachelors/PG degree/MBA. Highly competitive and results-driven, proven track record of success. Powerful verbal and written communication Self-critical and capable of handling rejection. Able to take on board constructive advice and criticism. What to expect Work will be executed from your home office in East India territory (preferably Hyderabad). You will report to Senior Regional Manager. Along with reporting to Senior Regional Manager, you will be in touch regularly with your other colleagues in India and around the world through calls, online calls, video conferencing tools, and emails. You will work in an informal, truly international organization. If successful, candidates may receive excellent opportunities to grow personally and professionally in an international and innovative environment. Please share your resumes at Ashish.Kumar@kwglobal.com Contact : +91 7607741406

Greetings from KnowledgeWorks Global Limited We are hiring Copy Editors with both Language & Style Editing Experience. Experience required: 3+ years Location: Kilpauk, Chennai. ( 3 months WFO and then work from home ) Notice Period: Immediate Joiners preferred/ upto 15 days Job description: Duties and Responsibilities: Grammar check: Should be able to identify spelling (US vs UK), punctuation, and basic grammatical errors Editing: Should be able to perform a line-by-line Level 1 to Level 2 edit (subject-verb agreement, tense usage, fix typos, not introduce meaning changes, match style aspects, maintain consistency) Publisher guidelines/house style: Should follow set journal guidelines and house style Query and fact-checking: Should check facts using online resources and raise appropriate author queries Skills and Specifications: Any degree with medicine or biosciences. Excellent command over the English language (written and verbal) Basic knowledge of MS Word, MS Excel, and MS PowerPoint Ability to coordinate with and work in a team Good communication skills Positive attitude and good grasping power Interested candidates please share your updated resume to vaidheeswaran.g@kwglobal.com

CJK Knowledge Works Global (I) Pvt Limited , is a fast-growing knowledge process outsourcing company that provides content management, page design, and data management services to scientific, technical, and medical (STM), educational, and magazine publishers. In India, our facilities are located in Mumbai, Chennai and Noida. Job description - Copyeditor We are seeking an experienced and detail-oriented Copyeditor to join our team, specializing in the editing of higher education Journals or Books. The ideal candidate will possess exceptional editing skills, comprehensive grammatical knowledge, and a sharp eye for detail. You will be responsible for reviewing and refining manuscripts to ensure clarity, coherence, and adherence to industry standards while meeting project deadlines in a fast-paced environment. Superior editing skills and thorough understanding of grammar. Familiarity with major style guides (APA, MLA, Chicago) and reference works. Should be able perform style editing and Language editing up to L2 level Check facts and raise queries with the author. Checking correctness of illustrations and captions . Query factual inconsistencies Remove repetitions and redundancies Proficient in MS Office and Adobe Acrobat Professional. Proven ability to work efficiently under pressure while meeting tight deadlines. Experience: 4 to 9 years of professional experience in copyediting, preferably within the higher education publishing sector. Excellent communication and interpersonal skills, with the ability to engage collaboratively with authors and team members. Highly organized and detail-oriented, with strong time management and analytical capabilities. Mode of work: Hybrid & Permanent WFH Interested candidates shall click apply or share your updated CV/Resume to vijay.anand@kwglobal.com

Dear Candidate , Hope your doing great !! We do have an urgent opening for the role of Editorial Associate - Peer Review, please go through the requirement below and do reach me with your updated resume to below mail id if your interested. eMail id: k.kumar@kwglobal.com Note : Kindly ignore if the job role not suits or not interested , Also kindly answer the questionaries which is enclosed below. Requirement: KGL is seeking Editorial Associates (EA) to support editorial and/or production workflows for peer-reviewed journals. The EA carefully and consistently follows established protocols to check manuscripts for adherence to journal policy and peer review requirements, as well as technical requirements for publication. EAs will be in a role where careful attention to detail and clear communications are critical. Daily task work is largely performed via client manuscript management system queues and through following journal workflow protocols online. However, EAs will work closely with the Managing Editor to optimize outcomes on the account through sharing of ideas for improvement and also to ensure the career development of the EA. Training will be provided for candidates with the right skill set. Candidates with 2 or more years of experience may be eligible for Senior Editorial Associate roles, Responsibilities Primary responsibilities vary according to journal assignment but may include tasks such as the following: Provide excellent customer service to all external and internal journal stakeholders (e.g., editors, authors, publishers, colleagues) Perform quality checks on new and revised manuscript submissions following checklists and journal policy guidelines Follow precise set of workflow protocols and ensure all manuscript requirements are met Facilitate manuscript peer review through outreach to editors and reviewers as directed Use KGLs cloud-based technology as a communication and productivity tool Proofread and send decision letters and other correspondence to authors, editors, and reviewers Complete all assigned tasks during scheduled hours and meet productivity expectations Be a proficient user of the manuscript management system Provide editor, reviewer, and author technical support related to submission requirements and the submission system Provide assistance to newer staff who may shadow experienced colleagues Utilize KGLs cloud-based technology as a communication and productivity to Thanks & Regards Ramesh Kumar .K Sr. Human Resources - Talent Acquisition team k.kumar@kwglobal.com

Greetings from KnowledgeWorks Global Ltd., We are Hiring Alt-text writers with 2 - 6 years of experience. Job Title: Alt Text Writer Job Summary: CJK KnowledgeWorks Global (I) Pvt. Ltd. is seeking a detail-oriented Alt Text Writer to join our team. The ideal candidate will be responsible for creating descriptive and accurate alt text for images to enhance accessibility and improve user experience across various digital platforms. This role requires a strong understanding of visual content and the ability to convey information succinctly and effectively.Key Responsibilities: Create clear and concise alt text for images in accordance with accessibility guidelines Collaborate with content creators and designers to understand the context of images Review and edit existing alt text for accuracy and relevance Stay updated on best practices for accessibility and alt text writing Ensure all alt text aligns with the company's branding and tone Participate in training sessions to enhance skills and knowledge in accessibility Qualifications: Minimum 2 years of experience in alt text writing and editing ( preferably for STEM books ) or content creation Bachelor's degree in English, Communications, or a related field preferred Proven experience in creating alt text or similar content Strong research skills and ability to understand complex topics Excellent communication skills, both written and verbal Interested candidates kindly share your resume to vaidheeswaran.g@kwglobal.com

Hiring Copy Editor with both Language Editing & Style Editing experience Experience Required: 3+ years Work Mode: 3 months work from office and then Completely remote Notice Period: Immediate or upto 15 days ( preferrable ) Duties and Responsibilities: Grammar check: Should be able to identify spelling (US vs UK), punctuation, and basic grammatical errors. Editing: Should be able to perform a line-by-line Level 1 to Level 2 edit (subject-verb agreement, tense usage, fix typos, not introduce meaning changes, match style aspects, maintain consistency) . Publisher guidelines/house style: Should follow set journal guidelines and house style Query and fact-checking: Should check facts using online resources and raise appropriate author queries Skills and Specifications: Any degree with medicine or biosciences. Excellent command over the English language (written and verbal) Basic knowledge of MS Word, MS Excel, and MS PowerPoint Ability to coordinate with and work in a team Good communication skills Positive attitude and good grasping power Prior experience in editing/writing (print or online) would prove beneficial Interested candidates kindly share your updated resume to vaidheeswaran.g@kwglobal.com or call me at 6381443452 ( whats app me if its not reachable )

Dear Candidate, Hope your doing great !! We do have an urgent opening for the role of .Net Developer with our Chennai office completely Work from office, kindly go through the requirement below and do reach with your updated resume if your would like to explore more about the job role. Mail to : k.kumar@kwglobal.com Preferred candidate profile : Looking for candidate who can come down to take machine test in our Chennai office should be ready to do work from office and open to work on 2 Saturdays in a month. Role & responsibilities : Must have min 3 + years of experience in .Net with MVC framework Experience in Web Development in .NET Experience in .Net Web Application development using Asp. Net, C#, Sql Server Must have Experience in MVC Framework Good In Angular JS, jQuery and Node JS Should be good at OOPs concept. Develop documentation throughout the software development life cycle (Development in Multi-tier Architecture Technology: ASP.NET, C#, MVC Framework, jQuery, AngularJS, SQL. Perks and benefits : Health Insurance + All statutory Compliance About Us: KnowledgeWorks Global Ltd. (KGL) is a technology company focused on reinventing publishing and printing technology and education technology. KGL is born out of merging the worlds premier publishing technology and services companies, Cenveo Publishers Services, Cenveo Learning, SheridanPubFactory, and Sheridan Journal Services. The new entity is poised to become a leader in technology services and product innovation. KGL has over 1800 employees worldwide. https://www.pubfactory.com/ https://www.sheridan.com/ https://www.kwglobal.com/about-kgl Thanks & Regards Ramesh Kumar K - Sr. Human Resources (Talent Acquisition Team) k.kumar@kwglobal.com