Position Summary · Selling the merchandise in their section to the customer gauging their requirements, interests and tastes Principle Accountabilities Sales and Stock · Responsible for the achievement of the target assigned · Daily stock check and indenting with the supervision of the SOMASP · Stock verification and storage of fresh stock · Preparing the stock reports Relationship Management · Providing excellent service to the customer during the sales process · Handling customer objections · Post sale follow up with customers as per the responsibility assigned · Responsible for extending sale and influencing the customer to purchase more · Briefing the customer about, value added services offered by the Kirtilals. Visual Merchandising & Display · Display of Jewellery within the counters in the specified format and its maintenance · Display of VM kits in the mood windows, its maintenance and periodic change · Display of POP material, festival VM material or other promotional display material and its removal after the indented period · Ensuring cleanliness and good housekeeping within the showroom. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Education: Bachelor's (Preferred) Experience: Retail sales: 1 year (Preferred) Language: English (Preferred) Work Location: In person

Position Summary Responsible for product up selling and cross selling to maximize online sales. Acquire complete product and process knowledge for effective communication with customers. Act as a bridge between customers and internal respective stakeholders. Principle Accountabilities Ø Responsible for Handling Enquiries through various channels and provide relevant answers to customers through Live Chat, Phone calls, e-mail, WhatsApp messenger etc., regarding products and brand. Ø Able to communicate concisely our company policies to the customer. Ø Assist clients for on-line orders. Ø To co-ordinate between customer, merchandiser and designer to get the requirements of the customers and implement the same. Ø Responsible for booking and follow-up with factory coordinator until the product gets dispatched. Ø Working closely with the Merchandising teams and liaise with logistics to ensure on time products delivery to the customers. Ø Responsible for informing merchandising for any E-Com Inventory updating Ø Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry Ø Responsible for managing the Leads and converting them into Sales Ø Responsible to update the Lead management Software with all the current Leads, Follow-up the dates and closing the same in coordination with the store team and the customers Ø Assist customers with after-sales service issues Ø Responsible for sharing promotions from the CLP platform through WhatsApp. Ø Develop collaborative, positive working relationships with the retail front line sales personnel Desired Skills And Experience · Excellent Customer Service skills · Good Interpersonal skills & Excellent Communication Skills · Personality & Grooming skill Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Education: Bachelor's (Preferred) Language: English (Preferred) Work Location: In person