Lead the Sourcing activities, New Supplier Identification & Part Development activities for the entire power train section including Transmission Lead & Manage the Price finalization of Power Train, Development of Power Train Components, Vendor process/quality stabilization & sign off the parts for mass production. Ensure the supplier capacity according to the production requirements Cross Functional coordination for smooth operations Lead & Manage the Team members for size upto 7. Prepare the MIS report for management reporting. Monitor & lead cost reduction activities & implement with cross functional coordination Purchase order management, Localization activities. Train & motivate the Team members.

Job Description: As an Area Sales Feild Manager (ASFM) at Kia India, you will be responsible for driving sales growth in your designated area. You will oversee the performance of dealerships, ensuring they meet sales targets and adhere to company standards. You will act as a liaison between the dealerships and the company, providing support, guidance, and training to sales teams. Your key responsibilities will include developing and executing sales strategies, monitoring market trends, conducting performance analysis, and facilitating communication between dealerships and the head office. You will also be expected to generate reports on sales performance and suggest improvements for enhanced productivity. Skills and Tools Required: - Strong leadership and team management skills - Excellent communication and negotiation abilities - In-depth understanding of sales strategies and techniques - Analytical skills for performance assessment and market analysis - Proficient in using CRM software and other sales tools - Familiarity with the automotive industry and market dynamics - Ability to build and maintain relationships with dealership personnel - Strong organizational and time management skills - Willingness to travel frequently within the designated area - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) - Experience in training and developing sales teams This role demands a results-oriented mindset, a passion for sales, and the ability to thrive in a dynamic environment. Join Kia India to contribute to our growth and success in the automotive market. Roles and Responsibilities

Drive improvements in 3M , 12WM ,36WM & WM Claims Analyze warranty claim data from the field, update part analysis status, and reporting to top management Monitor and trend top field claims, initiating focused actions for root cause identification and issue resolution. Validate corrective measures (CM) through part duplication tests in durability test vehicles . Prepare and implement Early Warning Feedback (EWF) and 100% securing plans for all new project launches. Implement child part cost reduction , Refurbishement strategies to reduce claim costs. Plan and conduct supplier audits to ensure robust process control and adherence to quality standards. Manage preparation and approval process for field campaigns and recall actions . Generate Vehicle Identification Number (VIN) lists for campaigns based on issue severity and risk prioritization. Create and release Technical Information Bulletins (TIB) and Technical Service Bulletins (TSB) to guide accurate diagnosis and minimize incorrect claims at the dealership level. Conduct dealer visits for critical or safety-related field issues, performing on-site analysis and providing immediate technical feedback and support. Utilize INCA to perform measurement, calibration, and diagnostics on ECU-controlled powertrain components. Experience with combustion engines ,Electric powertrains and ECU validation processes. Experience with Vector tools (CANalyzer, CANoe).

Customer Audit • Ensure Mass production vehicle quality by Stringent audits. • Ensure Mass production cars Appearance, Function, dynamic, Water tightness, Torque quality in KIN. • Ensure Yard Storage vehicle quality confirmation by Stringent audits. • Ensure Yard Storage cars Appearance, Function, Parts condition (LTSM) & Paint quality in KIN. • Ensure the port Parked cars Quality confirmation by Stringent audits. • Ensure Port Storage cars Appearance, Function, Parts condition (LTSM) & Paint Battery status and Body & Parts Rust. • Preparation of Audit Procedure. • Preparation of Audit Plan. • Preparation of Audit Check Sheet. • Adherence of Audit Plan vs Actual. • Inform and report to manager the daily Quality Audit status. • Feed back the Audit cars Status to All stake department by Meeting. • Reported issue Analysis and Responsibility fixing. • Follow up and Validate the Countermeasures and Monitor the Effectiveness. • Based on issue Campaign Initiation and Co- ordination. • Knowledge and hands on experience in Vehicle Audits, Vehicle Inspection, Problem Solving & EV Regulatio n pertaining to AIS & CMVR. EV Vehicle Experience Required Minimum 3 year

Drive improvements in 3M , 12WM ,36WM & WM Claims Analyze warranty claim data from the field, update part analysis status, and reporting to top management Monitor and trend top field claims, initiating focused actions for root cause identification and issue resolution. Validate corrective measures (CM) through part duplication tests in durability test vehicles . Prepare and implement Early Warning Feedback (EWF) and 100% securing plans for all new project launches. Implement child part cost reduction , Refurbishement strategies to reduce claim costs. Plan and conduct supplier audits to ensure robust process control and adherence to quality standards. Manage preparation and approval process for field campaigns and recall actions . Generate Vehicle Identification Number (VIN) lists for campaigns based on issue severity and risk prioritization. Create and release Technical Information Bulletins (TIB) and Technical Service Bulletins (TSB) to guide accurate diagnosis and minimize incorrect claims at the dealership level. Conduct dealer visits for critical or safety-related field issues, performing on-site analysis and providing immediate technical feedback and support.

Job Purpose: To lead and oversee the Customer Experience (CX) and Aftersales (AFS) functions across the North Region, ensuring effective implementation of strategies that drive superior customer satisfaction, enhance dealer profitability, and optimize overall service network performance for Kia India. Key Responsibilities: Regional Leadership & Team Management Oversee the AFS Regional Office and regional CX team to implement CX and Aftersales strategies across the region. Regularly review team performance, ensure manpower availability, manage attrition, and lead retention programs. Conduct regular performance reviews and provide guidance to ensure effective implementation of Kia India's CX strategies. Performance Monitoring & Improvement Monitor and drive regional performance against CX, AFS, and CX training KPIs. Guide the team to identify challenges and implement corrective/improvement actions promptly. Prepare and submit monthly regional reports highlighting CX, AFS, and training performance, challenges, and opportunities. Stakeholder Collaboration Collaborate with Head Office and other regional stakeholders to align and optimize Aftersales and customer experience initiatives. Lead regional reviews and Dealer Principal (DP) meetings for smooth execution of CX strategy. Strategy & Program Implementation Drive successful execution of digital CX programs and strategies within the region. Lead benchmarking efforts to align regional practices with industry best standards. Direct the execution of the CX training strategy for continuous upskilling of regional teams. Service Network & Dealer Management Oversee Service Network planning, expansion, and dealer criticality reviews to ensure high customer satisfaction and business performance. Manage dealer profitability metrics such as OAR (Overall Activity Ratio) and SAR (Service Activity Ratio). Lead service marketing campaigns and allied businesses to boost regional service engagement. Data-Driven Action Planning Analyze data-driven insights to identify CX gaps and formulate targeted action plans. Implement improvement plans across the region aimed at enhancing overall customer satisfaction. Qualifications & Experience: Proven experience in Aftersales, Customer Experience, or related automotive service management roles, preferably in a regional leadership capacity. Strong knowledge of CX frameworks, Aftersales operations, and dealer network management. Experience in digital CX program implementation and training strategy execution. Ability to lead cross-functional teams and manage multiple stakeholders effectively. Analytical mindset with strong problem-solving and decision-making skills. Excellent communication, interpersonal, and leadership skills.

Job Purpose: To manage and oversee the complaint monitoring, analysis, and escalation processes within the region, ensuring timely resolution of customer issues and driving continuous improvement in customer satisfaction across sales and service functions. Key Responsibilities: Complaint Monitoring & Review Monitor and review customer complaints related to Sales and Service within the region. Track regional complaint KPIs and develop action plans to address performance gaps. Complaint Process Enhancement Drive enhancements in the complaint handling process to improve efficiency and customer satisfaction. Analyze complaints data to identify top recurring issues and formulate corrective action plans. Escalations Management Handle and coordinate management-level escalations for complaints within the region. Ensure timely and effective resolution of complaints received via Social Networking Sites (SNS). Cross-Functional Coordination Collaborate with Sales RO and Aftersales RO teams to review and resolve pending complaints. Provide advisory support to regional teams on process improvements for complaint management. Dealer Performance & Support Coordinate with regional teams to develop and implement action plans for low-performing dealers. Provide assistance to regions and departments to facilitate effective complaint resolution. Reporting & Analysis Prepare and present Customer Satisfaction Index reports and other relevant complaint-related metrics to regional leadership. Qualifications & Experience: Experience in complaint handling, customer service, or related functions in automotive or similar industries. Strong analytical skills with the ability to interpret data and drive corrective actions. Effective coordination and stakeholder management capabilities. Good knowledge of complaint management systems and escalation processes. Excellent communication and problem-solving skills.

Roles & Responsibilities : Vahan Market Share tracking- Daily reports and analysis Booking Vs Stock Match Weekly and Monthly meeting report management SOQ Management( Order Planning N-1 Month) Daily Wholesale Management- Cor-ordination of Dispatch of Car with HO SLP and Plant. Lost sales analysis – Model level and State level focusing on Root cause and action plan Trend analysis – Trim wise, PT wise, Fuel wise, Dealer wise, State wise. Bottom Dealer Identification on Important Business KPIs

Understanding of logistics operations (road, rail, yard) Audit readiness and cost optimization across logistics operations Implementing systematic monitoring Maintaining accurate documentation Comprehensive compliance Proactively managing risks. Hand on experience on logistics ERP systems Strong analytical and data interpretation skills Proficiency in Excel, PPT Good communication and cross-functional coordination skills

Responsible for tracking, analyzing, and reporting key logistics performance indicators to ensure timely, cost-effective, and damage-free delivery operations while driving continuous improvement initiatives Oversee and coordinate logistical operations, ensuring efficient transportation and storage of goods. Develop strategies to optimize the flow of the supply chain, reducing costs and improving efficiency. Collaborate with suppliers, distributors, and internal departments to streamline operations and maintain supply chain integrity. Monitor key performance indicators to measure the effectiveness of logistical activities and identify areas for improvement. Manage contracts and negotiations with vendors and third-party logistics providers to secure favorable terms and ensure compliance with service standards. Plan and implement logistical systems and processes, adapting to changing market conditions and business needs. Analyze logistical problems and produce new solutions to help increase efficiency and reduce costs.

•PPAP APPROVAL FOR NEW PARTS DEVELOPMENT • NEW PARTS DEVELOPMENT TECHNICAL ACTIVITY FOR POWERTRAIN PARTS • Knowledge of quality systems such as QC tools, GD&T, SPC, MSA, PFD, FMEA, Control plan etc., • DRIVABILITY ISSUES ANALYSIS & EVALUATION SKILLS RELATED TO POWERTRAIN • ECU & TCU S/W FLASHING (PT CODIING) BY USING INCA TOOL • CAN DATA MONITORING THROUGH INCA & CANOE • INCA DATA ANALYSIS & CALIBRATION DATA VERIFICATION through MDA • RIDE & DRIVE (Real road test) ACTIVITY RELATED TO POWERTRAIN • POWERTRAIN DURABILITY ISSUSE DIAGONISIS & ANALYSIS • KNOWLEDGE ABOUT COST SAVING & VALUE ENGINEERING PROPOSALS • KIN VEHICLE CCL LIST VALIDATON FOR POWERTRAIN PARTS • SYSTEM VALIDATION FOR POWERTRAIN BASIC EMISSION RELATED UNDERSTANDING