Key Accounts Manager

Position: KAM

Department: Refurbished Smartphone Sales (B2B Super Sale)

Location: Head Office , Sector 32 Gurgaon.

Working Days:- Mon - Friday = Office, Saturday = WFH

Employment Type: Full-time

Job Summary:

motivated and results-driven KAM

candidate will be responsible for making outbound calls to potential customers,

explaining our products and services, and generating sales leads or closing sales.

Key Responsibilities:

Make outbound calls to prospective customers from provided leads or

databases.

Explain products or services to customers and answer their queries.

Generate sales or schedule appointments for the sales team.

Maintain customer details and update call status in CRM or internal databases.

Follow up with potential leads and existing customers.

Meet daily/weekly/monthly targets for calls and conversions.

Handle customer objections and work toward resolution.

Onboard new retailers and follow up with existing vendors.

Maintain a high level of product knowledge.

Requirements:

Excellent verbal communication skills in Hindi & English.

Strong persuasive and negotiation abilities.

Good listening and problem-solving skills.

Basic computer knowledge and data entry proficiency.

Prior experience in telecalling, telesales, or customer service is a plus

Benefits:

Performance-based incentives.

Training and skill development programs.

Friendly and collaborative work environment.