Key Responsibilities Responsible for activation of trading account of clients, assisting new entrants in the equity market to understand the dynamics of market Research and identify trading strategies and methods leading to greater profit and income for clients Coordinating with clients for their daily trades in Equity. Help customers to Execute trade online and place orders on behalf of customers. Evaluate financial risks and decide on trading based on available data Achieve healthy revenues without compromising on clients profitability. Making confirmation of orders and trades done during the day to clients. Advising clients with requisite information regarding the market condition. Acquiring new clients through existing clients referrals. Activating inactive clients through regular follow up. Responsible for collecting margins / market-to-market loss. Ensure all trading transactions are legitimate and comply with government laws and policies to avoid law suits and other penalties.

Key Responsibility Infrastructure Procurement and Management Procure, maintain, manage IT infrastructure ensuring optimal performance and security. Forecast and manage budget requirements for procurement of hardware, software and it services. Oversee the development and implementation of front end and back end systems specifically designed for brokerage operations. Ensure the reliability and optimal performance of all internal systems, with a keen eye on improvements that can be made for brokerage operations. Manage software development projects with precision, setting clear objectives, timelines, and adhering to agile methodology specific to financial services. Architect and document system designs, data flows, and integration points, ensuring scalability, reliability, and security specific to brokerage operations. Lease Line Management Oversee and manage lease line agreements, ensuring uninterrupted and high-speed connectivity. Evaluate and negotiate contracts with service providers to ensure cost-efficiency and reliability. Retail Trading Apps Management Oversee the development, deployment, and continuous improvement of retail trading applications. Ensure seamless integration of trading apps with existing systems and compliance with regulatory standards Cloud and Server Management Oversee the management and maintenance of cloud services and server infrastructures. Ensure data integrity, security, and availability across cloud and server platforms. Servicing and Issue Resolution Lead the servicing team in resolving issues promptly. Establish a robust issue resolution process, ensuring timely resolution and minimal disruption. Operational Efficiency and Compliance Continuously monitor, evaluate and improve operational processes to enhance efficiency and compliance with industry regulations. Stay abreast of technological advancements and regulatory changes relevant to the stock broking industry. Cost Optimization Identify and implement cost-saving measures in IT operations without compromising on quality and security. Analyse and optimize vendor contracts and IT service agreements for cost-effectiveness. Team Leadership and Development Lead, mentor, and develop the IT operations team, fostering a culture of excellence, collaboration, and continuous learning. Evaluate team performance and provide regular feedback, training, and development opportunities. Qualifications Bachelors in computer science, IT, or equivalent (Masters preferred) Minimum of 10 years of experience in IT operations with at least 5 years in a leadership role, preferably within the financial or stock broking sector. Proficient in modern IT infrastructure, cloud services, and retail trading applications. Strong understanding of IT operations' best practices, industry regulations, and emerging technologies. Exceptional leadership, communication, and interpersonal skills Preferred Bonus Certifications : CCNA, ITIL, CISSP, PMP Hands on experience with low-latency HFT trading infrastructure Knowledge of algorithmic trading, APIs, FIX protocol Exposure to emerging technologies i.e. AI, block chain, automation