Position: Customer Support Executive Location: Plot No. 14 , Aeren Building , IT Park , Chandigarh - 160001 Employment Type: Full-Time Shift Timing: 12:30 PM to 10:30 PM IST (10-hour shift) Working Days: 5.5 days per week Probation Period: 3 months Cab Facility: Not provided Annual Increment: Performance-based yearly appraisal Job Summary: We are seeking a dedicated and articulate Customer Support Executive to join our team. The ideal candidate will be responsible for addressing customer inquiries, resolving issues promptly, and ensuring a high level of customer satisfaction. Key Responsibilities: Handle inbound and outbound customer interactions via phone, email, and chat. Provide accurate information about products and services. Resolve customer complaints efficiently and courteously. Maintain detailed records of customer interactions. Collaborate with internal teams to address complex issues. Meet performance metrics and contribute to team goals. Qualifications: Minimum educational qualification: [Specify, e.g., Bachelor's degree or 12th pass]. Excellent verbal and written communication skills in English. Proficiency in using computers and familiarity with CRM systems. Ability to work independently and as part of a team. Prior experience in customer service or a related field is preferred. Additional Information: Candidates should be prepared to work 5.5 days a week, including weekends if required. The initial 3-month probation period will assess performance and suitability. Annual salary increments will be based on performance evaluations. No transportation facilities (cab services) will be provided; candidates should arrange their own commute. Job Type: Full-time Pay: From ₹20,000.00 per month Schedule: UK shift Supplemental Pay: Overtime pay Work Location: In person

Position: Customer Support Executive Location: Plot No. 14 , Aeren Building , IT Park , Chandigarh - 160001 Employment Type: Full-Time Shift Timing: 12:30 PM to 10:30 PM IST (10-hour shift) Working Days: 5.5 days per week Probation Period: 3 months Cab Facility: Not provided Annual Increment: Performance-based yearly appraisal Job Summary: We are seeking a dedicated and articulate Customer Support Executive to join our team. The ideal candidate will be responsible for addressing customer inquiries, resolving issues promptly, and ensuring a high level of customer satisfaction. Key Responsibilities: Handle inbound and outbound customer interactions via phone, email, and chat. Provide accurate information about products and services. Resolve customer complaints efficiently and courteously. Maintain detailed records of customer interactions. Collaborate with internal teams to address complex issues. Meet performance metrics and contribute to team goals. Qualifications: Minimum educational qualification: [Specify, e.g., Bachelor's degree or 12th pass]. Excellent verbal and written communication skills in English. Proficiency in using computers and familiarity with CRM systems. Ability to work independently and as part of a team. Prior experience in customer service or a related field is preferred. Additional Information: Candidates should be prepared to work 5.5 days a week, including weekends if required. The initial 3-month probation period will assess performance and suitability. Annual salary increments will be based on performance evaluations. No transportation facilities (cab services) will be provided; candidates should arrange their own commute. Job Type: Full-time Pay: From ₹20,000.00 per month Schedule: UK shift Supplemental Pay: Overtime pay Work Location: In person

Key Responsibilities: Write clear, engaging, and informative content for websites, blogs, social media, emails, and marketing materials. Research industry-related topics to create original and insightful articles. Collaborate with the marketing team to develop content strategies aligned with company goals. Optimize content using SEO best practices. Proofread and edit content for accuracy, grammar, and brand tone. Maintain a consistent content calendar and meet deadlines. Monitor content performance and suggest improvements based on analytics. Requirements: Bachelor’s degree in English, Journalism, Communications, or a related field. Proven work experience as a content writer, copywriter, or similar role. Strong portfolio of published articles or web content. Excellent writing and editing skills in English. Familiarity with SEO tools (e.g., SEMrush, Ahrefs) and CMS platforms like WordPress. Ability to work independently and collaboratively in a fast-paced environment. Knowledge of social media and digital marketing trends is a plus. Job Type: Full-time Pay: From ₹15,000.00 per month Schedule: UK shift Supplemental Pay: Overtime pay Work Location: In person

Key Responsibilities: Write clear, engaging, and informative content for websites, blogs, social media, emails, and marketing materials. Research industry-related topics to create original and insightful articles. Collaborate with the marketing team to develop content strategies aligned with company goals. Optimize content using SEO best practices. Proofread and edit content for accuracy, grammar, and brand tone. Maintain a consistent content calendar and meet deadlines. Monitor content performance and suggest improvements based on analytics. Requirements: Bachelor’s degree in English, Journalism, Communications, or a related field. Proven work experience as a content writer, copywriter, or similar role. Strong portfolio of published articles or web content. Excellent writing and editing skills in English. Familiarity with SEO tools (e.g., SEMrush, Ahrefs) and CMS platforms like WordPress. Ability to work independently and collaboratively in a fast-paced environment. Knowledge of social media and digital marketing trends is a plus. Job Type: Full-time Pay: From ₹15,000.00 per month Schedule: UK shift Supplemental Pay: Overtime pay Work Location: In person

Key Responsibilities: Respond promptly to customer inquiries via phone, email, and chat. Handle complaints, provide appropriate solutions, and follow up to ensure resolution. Maintain customer records by updating account information. Identify and assess customers’ needs to achieve satisfaction. Collaborate with other departments to resolve complex customer issues. Follow communication procedures, guidelines, and policies. Ensure customer satisfaction and provide professional support. Requirements: Proven experience in customer support or a similar role preferred. Excellent communication skills in English (verbal and written). Strong problem-solving skills and ability to work under pressure. Ability to multi-task, prioritize, and manage time effectively. Basic knowledge of CRM systems is an advantage. Willing to work in the UK shift (12:30 PM to 10:30 PM IST). Additional Details: Working Days: 5.5 days a week Probation Period: 3 months Salary Increment: Annual based on performance Cab Facility: Not provided Overtime: As per company policy Job Type: Full-time Pay: From ₹20,000.00 per month Schedule: UK shift Supplemental Pay: Overtime pay Work Location: In person Speak with the employer +91 7814959356

Key Responsibilities: Respond promptly to customer inquiries via phone, email, and chat. Handle complaints, provide appropriate solutions, and follow up to ensure resolution. Maintain customer records by updating account information. Identify and assess customers’ needs to achieve satisfaction. Collaborate with other departments to resolve complex customer issues. Follow communication procedures, guidelines, and policies. Ensure customer satisfaction and provide professional support. Requirements: Proven experience in customer support or a similar role preferred. Excellent communication skills in English (verbal and written). Strong problem-solving skills and ability to work under pressure. Ability to multi-task, prioritize, and manage time effectively. Basic knowledge of CRM systems is an advantage. Willing to work in the UK shift (12:30 PM to 10:30 PM IST). Additional Details: Working Days: 5.5 days a week Probation Period: 3 months Salary Increment: Annual based on performance Cab Facility: Not provided Overtime: As per company policy Job Type: Full-time Pay: From ₹20,000.00 per month Schedule: UK shift Supplemental Pay: Overtime pay Work Location: In person Speak with the employer +91 7814959356