Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. Company Overview At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. Learn more at www.ivalua.com. Follow us on LinkedIn THE OPPORTUNITY Context You will be part of the R&D QA Team which operates internationally across EMEA, AMER, and APAC, and is composed of thirty experts globally, whose mission is to develop SaaS based Procurement Software. The team is still growing in order to guarantee the satisfaction of a growing number of customers. This team not only focuses on development but assures quality of the software by undergoing different validation activities which includes testing performance, security, data integration, scalability and reliability. We deliver unique & configurable solutions to our customers with high quality standards. Role Here at Ivalua, we are currently looking for a QA Automation Engineer Intern for the R&D team. You will be reporting to Manager, QA Automation.and you will be involved in working to plan, design and execute software testing processes in a Web Application environment What You Will Do With Us Understand business functionality of our solution through the existing NRT scenarios.Minimal Java Script coding, automation test planning and design, test environment set up, analyze test cases, develop scripts, enhance scripts, script execution, monitor test runs, analyze test results and defect reporting.Build automated test scripts for provided scenarios using Testing Automation software (or other tool upon IVALUA decision) and define what each step does. You will also be responsible for writing new test cases if new product functionality is developed. Ivalua uses Testim for its automation testing.Manual and regression testing efforts will have to be taken up from time to time if required.Provide ongoing support for test automation, follow up test execution results, analyze failures, create R&D requests in the Extranet where neededReport to QA Automation responsible for (Planning, status, staffing, progress, daily, weekly status reports)Continuous improvements (Technical adaptation, performance, robustness, new ideas for scenarios, etc...) YOUR PROFILE If you have the below experience and strengths this role could be for you: Skills and Experience:, Knowledge in all phases of software testing, ideally in a windows environment.Knowledge using various automation testing tools for test execution and analysisSoft skills: Excellent communication skills (this position will be working with teams across other continents), problem solver and self-driven.Knowledge of SRM, Supply Chain, Procurement is also a big plus.Fluent and excellent knowledge of English Soft Skills BE/BTech or Masters degree in Computer Engineering, Computer science, or a closely related field or foreign equivalent. Procurement domain will be an added advantage.Excellent communication skills, problem solver and self-driven. What Happens Next If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. Interviews will be conducted virtually via video or on-site with face-to-face meetings. LIFE AT IVALUA Hybrid working model (3 days in the office per week)We're a team dedicated to pushing the boundaries of product innovation and technology, Sustainable Growth, Privately HeldA stable and cash-flow positive Company since 10 yearsSnacks and weekly lunches in the officeFeel empowered to pursue your goals with improved team collaboration and increased creativity/productivityUnlock and unleash your full professional potential with our exceptional training and career development programJoin a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valuedRegular social events, competitive outings, team running events, and musical activitiesComparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) : Powered by People - Powered by You! United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans - Ivalua Linkedin Experience Life At Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us. JS1

Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. COMPANY OVERVIEW At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. We achieve this through our leading cloud-based spend management platform that empowers hundreds of the worlds most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. Learn more at www.ivalua.com . Follow us on LinkedIn THE OPPORTUNITY CONTEXT: The Professional Services Team s mission is to successfully deliver our unique and configurable solution to customers and support our Partner community with high quality standards and strong commitment to excellence and efficiency. Our team of nearly twenty experts is very hands-on with a strong mindset of problem solving while also having the ability to think of the implementation holistically and provide solutions that solve the customer s long-term challenges. ROLE: Here at Ivalua, we are currently looking for an Implementation Specialist for our Professional Services department. You will be reporting to the Manager, Professional Services and will be involved in implementation and configuration of the product on the customer platform. You will be responsible for web-based software deployment processes and configuring the solutions from the user interface, using all configuration tools available in the platform. WHAT YOU WILL DO WITH US Leverage SQL Server to solve technical issues or perform advanced configurations. Configure workflows, alerts, reports, ETL and more. Manage data loads, perform data integrity checks. Contribute to cutover activities and testing efforts. Debug technical issues, provide root cause analysis and resolve defects. Support partners by reviewing configuration and communication with the customers by providing feedback. Perform deliveries to manage environment synchronization. YOUR PROFILE If you have the below experience and strengths this role could be for you: Skills and Experience: , Minimum 3 years of experience in web-based software development and software configuration Solid SQL experience required Functional knowledge of SRM, Supply Chain, and/or Procurement is a plus Soft Skills : BE/BTech or Masters degree in Computer Engineering, Computer science, or a closely related field or foreign equivalent. Procurement domain will be an added advantage. Excellent communication skills (this position will be working with teams across other continents),results oriented, autonomous, problem solver and self-driven. Some travel may be necessary (~15%) WHAT HAPPENS NEXT If your application fits this specific position s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals apply today! Our Talent team will guide you through every step of the interview process - from preparation to completion. Theyre here to support you! Our recruitment process is designed to assess your competencies through a series of personalised interviews with internal stakeholders relevant to the role. Interviews will be conducted virtually via video or on-site with face-to-face meetings. LIFE AT IVALUA Hybrid working model (3 days in the office per week), Were a team dedicated to pushing the boundaries of product innovation and technology, Sustainable Growth, Privately Held, A stable and cash-flow positive Company since 10 years, Snacks and weekly lunches in the office, Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity, Unlock and unleash your full professional potential with our exceptional training and career development program, Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued, Regular social events, competitive outings, team running events, and musical activities, Comparably recognized Ivalua for the following ( https: / / www.comparably.com / companies / ivalua ) : Powered by People - Powered by You! United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. Experience life at Ivalua - check out our captivating video ! Gain insight into our unique company culture and get a glimpse of what its like to work with us. #LI-JS1 #LI-HYBRID

DIRECTOR, PROFESSIONAL SERVICES (Pune) Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. Company Overview At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionises supply chain sustainability and resiliency to unlock the power of supplier collaboration. We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. Learn more at www.ivalua.com. Follow us on LinkedIn and Instagram. THE OPPORTUNITY Context Our Professional Services Team is responsible for the implementation of our solution together with our partners. Role As a Professional Services Director, you will oversee the successful implementation of Ivalua’s solutions across a portfolio of projects. Leading a team of Implementation Specialists and Implementation Leads, you will ensure project success by managing scope, budget, timeline, and quality while working cross-functionally with Engineering, Data Intelligence, and Product teams. You will play a pivotal role in customer satisfaction, partner support, and risk mitigation, while also contributing your own functional and technical expertise to project delivery. What You Will Do With Us Project Execution & Delivery Guarantee successful execution of all projects in your portfolio, ensuring timeliness, budget control, scope management, and quality Define and enforce operational processes to improve project efficiency Support the team operationally by providing best practices on business and Ivalua's solution Customer & Partner Management Serve as the primary point of contact for customer executives, building and maintaining strong relationships Provide governance and oversight for projects led by partners, ensuring alignment with Ivalua standards Manage risks and escalations effectively, securing remediation plans when needed Financial & KPI Management Secure ARR (Annual Recurring Revenue) and gross margin on services, ensuring financial objectives are met Track and manage Professional Services KPIs (e.g., project profitability, resource utilization, customer satisfaction, time-to-value) Identify inefficiencies in project delivery and drive continuous improvements Leadership & Team Development Recruit, manage, and mentor a high-performing Professional Services team Empower and grow team members through coaching, training, and development programs Provide functional and technical guidance, ensuring the team gains deep knowledge of Ivalua’s platform Strategic & Product Contribution Contribute to the definition and execution of the Professional Services strategy Actively support the Innovation Success initiatives, working with customers to identify potential gaps and improvements for future implementations YOUR PROFILE If you have the below experience and strengths this role could be for you: Skills And Experience At least 10+ years of experience in software development, project management, or professional services Strong procurement experience and understanding of Source-to-Pay processes Ability to manage multiple projects in a fast-paced, high-pressure environment Exceptional problem-solving and decision-making skills Strong communication and stakeholder management abilities Proven people management and leadership skills, with experience developing and mentoring teams Experience working in a multicultural, global environment Travel Expected What Happens Next If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! Our recruitment process is designed to assess your competencies through a series of personalised interviews with internal stakeholders relevant to the role. Interviews will be conducted virtually via video or on-site with face-to-face meetings. LIFE AT IVALUA Hybrid working model (3 days in the office per week) We're a team dedicated to pushing the boundaries of product innovation and technology Sustainable Growth, Privately Held A stable and cash-flow positive Company since 10 years Snacks and weekly lunches in the office Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity Unlock and unleash your full professional potential with our exceptional training and career development program Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued Regular social events, competitive outings, team running events, and musical activities, Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) : Powered by People - Powered by You! United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/ Experience life at Ivalua - check out our captivating video ! Gain insight into our unique company culture and get a glimpse of what it's like to work with us. Show more Show less

Present the new version to the customer for upgrades, and evaluate the impact of the upgrade for the existing features deployed in Production and the changes for the users Drive the sessions with the Customers to support their understanding of the new solution, promote the innovation in the new release and coordinate demo of the new release Address and document gaps between the new version and the version in Production. Detail the integration work and change management to be done on client side (with his partner). Coordinate internally all design sticky points during the Upgrade Document the Macro-planning of the upgrade and its content for the client and Ivalua Get the validation from the Customer on the new version and migration strategy Support the Ivalua upgrade team (RD RUN) during the upgrade phase to address any configuration / design / user experience issue and propose the migration solution Provide with PS/CS team a level of effort for enhancements requested by the Customer, out of scope of the upgrade, and propose to the Customer the Statement of Work. Mentor the RUN TAMs to handle design questions by themselves and ultimately contribute to solution architect tasks Interact with RD on product gaps to provide details on business needs and guarantee that the production solution will meet business needs and contribute to the Product Roadmap YOUR PROFILE If you have the below experience and strengths this role could be for you: Skills and Experience: Minimum 10 years of experience and functional knowledge of Procurement Finance (or Supply Chain) functions Deep knowledge of Ivalua solution Ivalua certified both in S2C and P2P Strong leadership skills and ability to effectively engage with a wide range of stakeholders Project Management experience is a plus Some travel on client sites (up to 20%) Preferred University degree in BE/BTech or master s degree in computer engineering, Computer science, or a closely related field or foreign equivalent. Procurement domain will be an added advantage. Soft Skills: Clear communicator (written and verbal) - to ensure ability to write incident forms. The ability to work in a team and as an individual The ability to work under pressure and to tight deadlines Good judgement skills Natural curiosity

Integration Engineer Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. COMPANY OVERVIEW At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionises supply chain sustainability and resiliency to unlock the power of supplier collaboration. We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. Learn more at www.ivalua.com . Follow us on LinkedIn and Twitter . THE OPPORTUNITY CONTEXT: Our Customer Support team is dedicated to leveraging IVALUA procurement solutions for our customers post go-live. The RUN team, international in scope (EMEA, AMER, APAC) and in full growth, is made up of around fifty experts and is still growing in order to guarantee the satisfaction of a growing number of customers. In this context of growth, we are looking for a Software Engineer with a developer mindset in our Integration team. ROLE: Here at Ivalua, we are currently looking for an Integration Engineer within the RUN team. You will be reporting to Team Lead, Integration and you will be involved in liaising between our technical clients integrating Ivalua products with their ERP and other internal and 3rd party systems. You will be the dedicated contact for our customers and partners in terms of technical expertise. You will be trained and certified on our Buyer application (SaaS Source-to-Pay software package). WHAT YOU WILL DO WITH US Management of customer relations on the application Responsible for your customer's satisfaction by providing attention and technical expertise. Maintenance: Follow-up, qualification, and prioritisation of customer requests Expertise needed in troubleshooting code and SQL issues. Staying up to date with trends with new syntax, query optimization, and Hands-on expertise on C# .NET & SQL frameworks to best support existing and future Ivalua customers Ability to communicate well with customers and team members. Change requests: Parameterization of the solution and reduction of specific code. Expertise in solution and Customer Satisfaction: Training in new and advanced products. Support for partners and customers Feedback to R&D of customer needs and projects YOUR PROFILE If you have the below experience and strengths this role could be for you: Skills and Experience: You have minimum 3 years of experience as a developer in an object-oriented language (ideally C#) acquired through at least projects, internships, or work-study. You are a master of SQL (writing and optimising queries) Experience on L3/L4 Software Product Technical Support Process You have experience in technical support, and if possible, customer management. Experience with transfer protocols like SFTP, FTPS, and AS2 as well as with the use of APIs Experience with CSV, XML, or any other type of document business standards Hands-on-coding experience in web-based technologies is a must Hands-on experience building integrations with SOAP and REST API's Web Services Experience with data mapping, transformation, and ETL processes. In-depth knowledge of API development and management. BE/BTech or Masters degree in Computer Engineering, Computer science, or a closely related field or foreign equivalent. Procurement domain will be an added advantage Fluent and excellent knowledge of English Soft Skills: Excellent written and verbal communication skills and at ease in a multicultural environment You have strong autonomy and good management of priorities You want to develop your customer relationship management skills. WHAT HAPPENS NEXT If your application fits this specific positions needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals apply today! Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! Our recruitment process is designed to assess your competencies through a series of personalised interviews with internal stakeholders relevant to the role. Interviews will be conducted virtually via video or on-site with face-to-face meetings. LIFE AT IVALUA Hybrid working model (3 days in the office per week). We're a team dedicated to pushing the boundaries of product innovation and technology, Sustainable Growth oriented and Privately held. A stable and cash-flow positive Company since 10 years. Snacks and weekly lunches in the office. Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity. Unlock and unleash your full professional potential with our exceptional training and career development program. Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued. Regular social events, competitive outings, team running events, and musical activities. Comparably recognized Ivalua for the following ( https://www.comparably.com/companies/ivalua ) : Powered by People - Powered by You! United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. Experience life at Ivalua - check out our captivating video ! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

Customer Application Engineer This is an exciting opportunity for a Customer Application Engineer at Ivalua. You will be first point of contact for Clients who have implemented Ivalua Solution and are engaged with us in the Maintenance / Support (post go live) workstream. About Ivalua Ivalua is developing a new generation of Procurement technology products. A Magic Quadrant leader, Ivaluas solutions work in a complex global economy. Our innovative Procure-to-Pay solutions include automating configured workflows to request, procure, receive, and pay for goods and services across the enterprise, refining the procurement lifecycle while reducing cost and risk of spending on indirect goods, direct goods and services, and improving supplier collaboration. About the Team: You will be part of the Support Team whose mission is to maintain customer applications, successfully deliver enhancements, updates and upgrades to customers, proactively monitor production environments and take actions to improve the overall user experience and the business value provided to our Customers. The Support Team operates with high quality standards and strong commitment to excellence and efficiency. Our team is very hands-on with a strong mindset of problem solving while also having the ability to think of the implementation holistically and provide solutions that solve the customers long-term challenges. Our team works hard, plays hard and enjoys all indoor and outdoor activities that the company organizes from time to time, so that you can focus, work collaboratively, and be at your creative best. Key Responsibilities: Manage the customer relationship. Gather business requirements and analyze the impact on the implemented solution. Advise Customers on procurement leading practices and configuration management. Use Ivalua Buyer technical framework (C# .NET & SQL) to configure and customize Ivalua Buyer solution to meet specific business requirements Reverse engineering and debugging to solve project issues throughout all phases of the implementation cycle Develop advanced configuration knowledge and show strong technical creativity skills to leverage configuration features in order to limit custom code Interact with R&D team for product features Manage deliveries and solve technical operational issues Contribute to peer code review Skills You Need to Succeed: 4+ years of experience in software development, primarily in C#, .NET and SQL Server Ability to understand complex functional and technical environments and communicate technical concepts to non-technical people Serve as mentor to colleagues and project teams Comfortable looking for configuration solutions versus new coding and development Functional knowledge of SRM, Supply Chain, and/or Procurement is a plus Manage client relationships, self-driven, results oriented, strong leadership and exceptional communication skills Occasional travel and on call requirements You will go through Ivaluas certification process to learn the Product. Preferred Education: Bachelor (BS) degree in Computer Science, Software Engineering or a closely related field or foreign equivalent Watch the Ivalua Video: https://vimeo.com/363634218 Join Ivalua today and procure a great future for your career!

Implementation Specialist This is an exciting opportunity for an Implementation Specialist at Ivalua. You will work on multiple implementation projects, from different industries and leverage the extended configurability of Ivaluas platform to configure the solution per the Customers requirements. About Ivalua Ivalua is developing a new generation of Procurement technology products. A Magic Quadrant leader, Ivaluas solutions work in a complex global economy. Our innovative Procure-to-Pay solutions include automating customized workflows to request, procure, receive, and pay for goods and services across the enterprise, refining the procurement lifecycle while reducing cost and risk of spending on indirect goods, direct goods and services, and improving supplier collaboration. All companies want the best and brightest. At Ivalua, we also want team members who have a global point of view and who bring customer-focused enthusiasm and ambition to the table. We are a company of doers, of problem solvers, of figure-it-outers. We have fun and we work hard. This is a truly global company with a diverse team of contributors and a set of core values that people can feel every day across all our offices. About the Team: You will be part of the Professional Services Team whose mission is to successfully deliver our unique and configurable solution to customers and support our Partner community with high quality standards and strong commitment to excellence and efficiency. Our team is very hands-on with a strong mindset of problem solving while also having the ability to think of the implementation holistically and provide solutions that solve the customers long-term challenges. Our team works hard, plays hard and enjoys all indoor and outdoor activities that the company organizes from time to time, so that you can focus, work collaboratively, and be at your creative best. Key Responsibilities: Configure the solution from the user interface, using all configuration tools available in the platform Leverage SQL Server to solve technical issues or perform advanced configuration Configure workflows, alerts, reports, ETL and more Manage data loads, performs data integrity checks Contribute to cutover activities Debug technical issues, provide root cause analysis and resolve defects Contribute to the testing effort Support partners by reviewing configuration and providing feedback. Perform deliveries to manage environment synchronization Support the communication with the customers Skills You Need to Succeed: 4+ years experience in web-based software development and software configuration Solid SQL experience required Functional knowledge of SRM, Supply Chain, and/or Procurement is a plus Self-driven, results oriented, autonomous and strong communication skills Some travel may be necessary (~15%) Preferred Education: BS/BA degree in Procurement, Computer science, or a closely related field or foreign equivalent Watch the Ivalua Video: https://vimeo.com/363634218 Join Ivalua today and procure a great future for your career!

Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. Company Overview At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. Learn more at www.ivalua.com. Follow us on LinkedIn and Twitter. THE OPPORTUNITY Context Our IT department, international in scope (EMEA, AMER, APAC) and in full growth, is made up of around fifty experts in charge of the deployment and operation of the Ivalua Cloud which hosts the environments for our clients around the world. It is also responsible for internal IT infrastructures, IT applications and data, as well as IT support for our users. In this context of growth, we are looking for an IT Global Services Associate to strengthen our team in Pune. Role This is an exciting opportunity for an IT Global Services Associate at Ivalua. You will be reporting to the Director, IT and will provide Level 1 IT support across Infrastructure, IT Support, Client Operations, and Security Operations Center. What You Will Do With Us Provide Level 1 IT support across Infrastructure, IT Support, Client Operations, and Security Operations Center. Act as a global IT helpdesk, handling incident resolution, troubleshooting, and end-to-end solution integration. Perform system installations, configurations, health checks, and basic security monitoring. Assist in change management, documentation, and infrastructure monitoring. Support onsite operations, meeting rooms, and basic IT/security tasks. Work in shifts with functional oversight and collaborate closely with Pune IT teams for knowledge sharing and escalations. YOUR PROFILE If you have the below experience and strengths this role could be for you: Skills And Experience Maximum upto 2 years of experience in level 1 IT support function preferably in a production/data center environment Open to work in shifts (rotational and/or night shift) BE/BTech or master’s degree in computer engineering, Computer science, or a closely related field or foreign equivalent. Procurement domain will be an added advantage. Soft Skills Relevant IT Security Certifications. Good communication skills, problem solving aptitude,team player What Happens Next If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! Our recruitment process is designed to assess your competencies through a series of personalised interviews with internal stakeholders relevant to the role. Interviews will be conducted virtually via video or on-site with face-to-face meetings. LIFE AT IVALUA Hybrid working model (3 days in the office per week), We're a team dedicated to pushing the boundaries of product innovation and technology, Sustainable Growth, Privately Held, A stable and cash-flow positive Company since 10 years, Snacks and weekly lunches in the office, Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity, Unlock and unleash your full professional potential with our exceptional training and career development program, Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued, Regular social events, competitive outings, team running events, and musical activities, Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) Powered by People - Powered by You! United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. Experience life at Ivalua - check out our captivating video ! Gain insight into our unique company culture and get a glimpse of what it's like to work with us. Show more Show less

Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. Company Overview At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionises supply chain sustainability and resiliency to unlock the power of supplier collaboration. We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. Learn more at www.ivalua.com. Follow us on LinkedIn and Twitter. THE OPPORTUNITY Context Our RUN department, international in scope (EMEA, AMER, APAC) and in full growth, is made up of around fifty experts leveraging IVALUA procurement solutions for our customers post go-live. The team is still growing in order to guarantee the satisfaction of a growing number of customers. Role Here at Ivalua, we are currently looking for a Customer Application Engineer. You will be reporting to the RUN Manager of the technical customer support team and you will be responsible for managing the customer relationship on the maintenance of the applications in operational and technical terms. You will own enhancements, Upgrades and Application Performance Tuning Activates. You will be trained and certified on our Buyer application (SaaS Source-to-Pay software package). What You Will Do With Us Management of customer relations on the application Dedicated contact for the customer administrator of the Ivalua solution on 1 to 5 accounts Responsible for your customers satisfaction by providing attention and technical expertise Weekly meeting (prioritization of requests) and monthly meeting (maintenance report, improvement plan and new subjects) with the customer and the integrator partner Maintenance Follow-up, qualification, and prioritization of customer requests Expertise needed in troubleshooting code and SQL issues Staying up to date with trends with new syntax, query optimization, and Prior knowledge of C# .NET & SQL frameworks to best support existing and future Ivalua customers Ability to communicate well with customers and team members Change Requests Analysis of needs, deviations and customer processes in connection with project engineers, production of costs of requests. Parameterization of the solution and reduction of specific code Upgrade Solution Preparation of the upgrade: generic and specific code (to be reduced), parameters, tests Customer acceptance and production Customer support and follow-up of associated anomalies Expertise In Solution And Customer Satisfaction Training in new and advanced products. Support for partners and customers Feedback to R&D of customer needs and projects Punctual participation in customer specification and configuration workshops. YOUR PROFILE Skills And Experience Minimum 3 years of experience on L3/L4 Software Product Technical Support Process You have experience as a developer in object-oriented language (ideally C#) acquired through at least projects, internships or work-study. You are a master of SQL (writing and optimizing queries) You have experience in technical support, and if possible customer management. BE/BTech or Masters degree in Computer Engineering, Computer science, or a closely related field or foreign equivalent. Procurement domain will be an added advantage Soft Skills Excellent written and verbal communication skills and at ease in a multicultural environment You have strong autonomy and good management of priorities You want to develop your customer relationship management skills. What Happens Next If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. Interviews will be conducted virtually via video or on-site with face-to-face meetings. LIFE AT IVALUA Hybrid working model (3 days in the office per week) We're a team dedicated to pushing the boundaries of product innovation and technology, Sustainable Growth, Privately Held A stable and cash-flow positive Company since 10 years Snacks and weekly lunches in the office Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity Unlock and unleash your full professional potential with our exceptional training and career development program Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued Regular social events, competitive outings, team running events, and musical activities Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) : Powered by People - Powered by You! United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans - Ivalua Linkedin Experience life at Ivalua - check out our captivating video ! Gain insight into our unique company culture and get a glimpse of what it's like to work with us. Show more Show less

Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. Company Overview At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionises supply chain sustainability and resiliency to unlock the power of supplier collaboration. We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. Learn more at www.ivalua.com. Follow us on LinkedIn THE OPPORTUNITY Context Our RUN department, international in scope (EMEA, AMER, APAC) and in full growth, is made up of around fifty experts leveraging IVALUA procurement solutions for our customers post go-live. The team is still growing in order to guarantee the satisfaction of a growing number of customers. Role Here at Ivalua, we are currently looking for a Customer Application Engineer. You will be reporting to the RUN Manager of the technical customer support team and you will be responsible for managing the customer relationship on the maintenance of the applications in operational and technical terms. You will own enhancements, Upgrades and Application Performance Tuning Activates. You will be trained and certified on our Buyer application (SaaS Source-to-Pay software package). What You Will Do With Us Management of customer relations on the application Dedicated contact for the customer administrator of the Ivalua solution on 1 to 5 accounts Responsible for your customers satisfaction by providing attention and technical expertise Weekly meeting (prioritization of requests) and monthly meeting (maintenance report, improvement plan and new subjects) with the customer and the integrator partner Maintenance Follow-up, qualification, and prioritization of customer requests Expertise needed in troubleshooting code and SQL issues Staying up to date with trends with new syntax, query optimization, and Prior knowledge of C# .NET & SQL frameworks to best support existing and future Ivalua customers Ability to communicate well with customers and team members Change Requests Analysis of needs, deviations and customer processes in connection with project engineers, production of costs of requests. Parameterization of the solution and reduction of specific code Upgrade Solution Preparation of the upgrade: generic and specific code (to be reduced), parameters, tests Customer acceptance and production Customer support and follow-up of associated anomalies Expertise In Solution And Customer Satisfaction Training in new and advanced products. Support for partners and customers Feedback to R&D of customer needs and projects Punctual participation in customer specification and configuration workshops. YOUR PROFILE Skills And Experience Minimum 3 years of experience on L3/L4 Software Product Technical Support Process You have experience as a developer in object-oriented language (ideally C#) acquired through at least projects, internships or work-study. You are a master of SQL (writing and optimizing queries) You have experience in technical support, and if possible customer management. BE/BTech or Masters degree in Computer Engineering, Computer science, or a closely related field or foreign equivalent. Procurement domain will be an added advantage Soft Skills Excellent written and verbal communication skills and at ease in a multicultural environment You have strong autonomy and good management of priorities You want to develop your customer relationship management skills. What Happens Next If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. Interviews will be conducted virtually via video or on-site with face-to-face meetings. LIFE AT IVALUA Hybrid working model (3 days in the office per week) We're a team dedicated to pushing the boundaries of product innovation and technology, Sustainable Growth, Privately Held A stable and cash-flow positive Company since 10 years Snacks and weekly lunches in the office Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity Unlock and unleash your full professional potential with our exceptional training and career development program Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued Regular social events, competitive outings, team running events, and musical activities Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) : Powered by People - Powered by You! United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans - Ivalua Linkedin Experience life at Ivalua - check out our captivating video ! Gain insight into our unique company culture and get a glimpse of what it's like to work with us. Show more Show less

Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. Company Overview At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionises supply chain sustainability and resiliency to unlock the power of supplier collaboration. We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. Learn more at www.ivalua.com. Follow us on LinkedIn and Twitter. THE OPPORTUNITY Context Our Solution Consulting department, international in scope (EMEA, AMER, APAC) and in full growth, is made up of around sixty experts who are in charge of supporting the global Solution Consulting operation to build product-based solutions. These solutions illustrate the full capability of the Ivalua source-to-pay platform, meet customer requirements and differentiate us from our competitors. Role Here at Ivalua, we are currently looking for a Data Configurator intern for our Solution Consulting -Presales team . You will be reporting to the Sr Manager, Global CoE. You will be responsible for ensuring that the platform we use to demo our solutions to our customers and prospects is packed with relevant and rich data driven by Industries (Manufacturing, Public Sector, Financial Services). What You Will Do With Us Work in the back end - Pre Sales team to ensure that the platform used to demo the product,contains relevant data based on use cases/features. Ensure the consistency of data across different areas such as local specificities (currencies, taxes, …) across multiple processes and scenarios always by creating/updating/maintaining/enhancing the data Maximising the scope of data across different industries (Manufacturing, Public Sector, Financial Services). Work as a part of a team spread across different countries and cultures.. YOUR PROFILE If you have the below experience and strengths this role could be for you Skills And Experience Recent graduates or candidates with up to 1 year of experience in a related domain are encouraged to apply for this role Knowledge about procurement processes and procurement software solutions. Ability to connect business problems to data problems/scenarios. Basic knowledge of SQL and Database Systems will be a significant advantage. Soft Skills The ability to listen attentively and communicate effectively with colleagues in different teams is essential. Limited travel may be necessary (~5%) Excellent verbal and written communication skills. Preferred education - BE/BTech + MBA in Operations and Supply chain domain . What Happens Next If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. Interviews will be conducted virtually via video or on-site with face-to-face meetings. LIFE AT IVALUA Hybrid working model (3 days in the office per week), We're a team dedicated to pushing the boundaries of product innovation and technology, Sustainable Growth, Privately Held, A stable and cash-flow positive Company since 10 years, Snacks and weekly lunches in the office, Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity, Unlock and unleash your full professional potential with our exceptional training and career development program, Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued, Regular social events, competitive outings, team running events, and musical activities, Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) Powered by People - Powered by You! United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. (add link to linkedin page) Experience life at Ivalua - check out our captivating video ! Gain insight into our unique company culture and get a glimpse of what it's like to work with us. Show more Show less

Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. Company Overview At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionises supply chain sustainability and resiliency to unlock the power of supplier collaboration. We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. Learn more at www.ivalua.com. Follow us on LinkedIn and Twitter. THE OPPORTUNITY Context Our Customer Support team is dedicated to leveraging IVALUA procurement solutions for our customers post go-live. The RUN team, international in scope (EMEA, AMER, APAC) and in full growth, is made up of around fifty experts and is still growing in order to guarantee the satisfaction of a growing number of customers. In this context of growth, we are looking for a Software Engineer with a developer mindset in our Integration team. Role Here at Ivalua, we are currently looking for an Integration Engineer within the RUN team. You will be reporting to Team Lead, Integration and you will be involved in liaising between our technical clients integrating Ivalua products with their ERP and other internal and 3rd party systems. You will be the dedicated contact for our customers and partners in terms of technical expertise. You will be trained and certified on our Buyer application (SaaS Source-to-Pay software package). What You Will Do With Us Management of customer relations on the application Responsible for your customer's satisfaction by providing attention and technical expertise. Maintenance Follow-up, qualification, and prioritisation of customer requests Expertise needed in troubleshooting code and SQL issues. Staying up to date with trends with new syntax, query optimization, and Hands-on expertise on C# .NET & SQL frameworks to best support existing and future Ivalua customers Ability to communicate well with customers and team members. Change Requests Parameterization of the solution and reduction of specific code. Expertise In Solution And Customer Satisfaction Training in new and advanced products. Support for partners and customers Feedback to R&D of customer needs and projects YOUR PROFILE If you have the below experience and strengths this role could be for you: Skills And Experience You have minimum 3 years of experience as a developer in an object-oriented language (ideally C#) acquired through at least projects, internships, or work-study. You are a master of SQL (writing and optimising queries) Experience on L3/L4 Software Product Technical Support Process You have experience in technical support, and if possible, customer management. Experience with transfer protocols like SFTP, FTPS, and AS2 as well as with the use of APIs Experience with CSV, XML, or any other type of document business standards Hands-on-coding experience in web-based technologies is a must Hands-on experience building integrations with SOAP and REST API's Web Services Experience with data mapping, transformation, and ETL processes. In-depth knowledge of API development and management. BE/BTech or Masters degree in Computer Engineering, Computer science, or a closely related field or foreign equivalent. Procurement domain will be an added advantage Soft Skills Excellent written and verbal communication skills and at ease in a multicultural environment You have strong autonomy and good management of priorities You want to develop your customer relationship management skills. What Happens Next If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! Our recruitment process is designed to assess your competencies through a series of personalised interviews with internal stakeholders relevant to the role. Interviews will be conducted virtually via video or on-site with face-to-face meetings. LIFE AT IVALUA Hybrid working model (3 days in the office per week). We're a team dedicated to pushing the boundaries of product innovation and technology, Sustainable Growth oriented and Privately held. A stable and cash-flow positive Company since 10 years. Snacks and weekly lunches in the office. Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity. Unlock and unleash your full professional potential with our exceptional training and career development program. Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued. Regular social events, competitive outings, team running events, and musical activities. Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) : Powered by People - Powered by You! United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. Experience life at Ivalua - check out our captivating video ! Gain insight into our unique company culture and get a glimpse of what it's like to work with us. Show more Show less

Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. Company Overview At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionises supply chain sustainability and resiliency to unlock the power of supplier collaboration. We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. Learn more at www.ivalua.com. Follow us on LinkedIn. THE OPPORTUNITY Context The Professional Services Team’s mission is to successfully deliver our unique and configurable solution to customers and support our Partner community with high quality standards and strong commitment to excellence and efficiency. Our team of nearly twenty experts is very hands-on with a strong mindset of problem solving while also having the ability to think of the implementation holistically and provide solutions that solve the customer’s long-term challenges. Role Here at Ivalua, we are currently looking for an Implementation Lead for our Professional Services department. You will be reporting to the Manager, Professional Services and will be involved in implementation and configuration of the product on the customer platform. You will be responsible for web-based software deployment processes and configuring the solutions from the user interface, using all configuration tools available in the platform. What You Will Do With Us Lead the end-to-end implementation of the functional workstreams (such as Procure to Pay, Sourcing to Contracts, Supplier Relationship Management, etc.), from the start to production delivery. Actively working with the Solution Architect in the Design phase by sharing with the Customer or Partner leading practices, demonstrating the product and taking ownership of the design document. Configure the solution on complex requirements and coordinate the effort with other team members to guarantee project milestones are met. Support partners during the implementation by providing feedback on the design and performing configuration reviews during the sprints. Oversee and contribute to the Delivery and Deployment plan and ultimately guarantee successful deployment to Production Ensure PMO (Project Management Office) activities YOUR PROFILE If you have the below experience and strengths this role could be for you: Skills And Experience Functional knowledge of SRM, Supply Chain, and/or Procurement combined with excellent Project Management skills Minimum 6 years experience in web-based software development and software deployment processes Experience working on SQL and other databases, including software configuration. Manage client relationships, self-driven, results oriented, strong leadership and exceptional communication skills Serve as mentor to colleagues and project teams BE/BTech or Masters degree in Computer Engineering, Computer science, or a closely related field or foreign equivalent. Procurement domain will be an added advantage. Soft Skills PMP certification or equivalent is a plus Some travel may be necessary (~25%) You will go through Ivalua’s certification process to learn the Product. What Happens Next If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! Our recruitment process is designed to assess your competencies through a series of personalised interviews with internal stakeholders relevant to the role. Interviews will be conducted virtually via video or on-site with face-to-face meetings. LIFE AT IVALUA Hybrid working model (3 days in the office per week), We're a team dedicated to pushing the boundaries of product innovation and technology, Sustainable Growth, Privately Held, A stable and cash-flow positive Company since 10 years, Snacks and weekly lunches in the office, Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity, Unlock and unleash your full professional potential with our exceptional training and career development program, Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued, Regular social events, competitive outings, team running events, and musical activities, Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) : Powered by People - Powered by You! United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. Experience life at Ivalua - check out our captivating video ! Gain insight into our unique company culture and get a glimpse of what it's like to work with us. Show more Show less

Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. Company Overview At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. Learn more at www.ivalua.com . Follow us on LinkedIn THE OPPORTUNITY Context The Professional Services Team’s mission is to successfully deliver our unique and configurable solution to customers and support our Partner community with high quality standards and strong commitment to excellence and efficiency. Our team of nearly twenty experts is very hands-on with a strong mindset of problem solving while also having the ability to think of the implementation holistically and provide solutions that solve the customer’s long-term challenges. Role Here at Ivalua, we are currently looking for an Implementation Specialist for our Professional Services department. You will be reporting to the Manager, Professional Services and will be involved in implementation and configuration of the product on the customer platform. You will be responsible for web-based software deployment processes and configuring the solutions from the user interface, using all configuration tools available in the platform. What You Will Do With Us Leverage SQL Server to solve technical issues or perform advanced configurations. Configure workflows, alerts, reports, ETL and more. Manage data loads, perform data integrity checks. Contribute to cutover activities and testing efforts. Debug technical issues, provide root cause analysis and resolve defects. Support partners by reviewing configuration and communication with the customers by providing feedback. Perform deliveries to manage environment synchronization. YOUR PROFILE If you have the below experience and strengths this role could be for you: Skills and Experience: , Minimum 3 years of experience in web-based software development and software configuration Solid SQL experience required Functional knowledge of SRM, Supply Chain, and/or Procurement is a plus Soft Skills BE/BTech or Masters degree in Computer Engineering, Computer science, or a closely related field or foreign equivalent. Procurement domain will be an added advantage. Excellent communication skills (this position will be working with teams across other continents),results oriented, autonomous, problem solver and self-driven. Some travel may be necessary (~15%) What Happens Next If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! Our recruitment process is designed to assess your competencies through a series of personalised interviews with internal stakeholders relevant to the role. Interviews will be conducted virtually via video or on-site with face-to-face meetings. LIFE AT IVALUA Hybrid working model (3 days in the office per week), We're a team dedicated to pushing the boundaries of product innovation and technology, Sustainable Growth, Privately Held, A stable and cash-flow positive Company since 10 years, Snacks and weekly lunches in the office, Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity, Unlock and unleash your full professional potential with our exceptional training and career development program, Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued, Regular social events, competitive outings, team running events, and musical activities, Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) : Powered by People - Powered by You! United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. Experience life at Ivalua - check out our captivating video ! Gain insight into our unique company culture and get a glimpse of what it's like to work with us. Show more Show less

Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. Company Overview At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionises supply chain sustainability and resiliency to unlock the power of supplier collaboration. We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. Learn more at www.ivalua.com. Follow us on LinkedIn and Twitter. THE OPPORTUNITY Context Our RUN department, international in scope (EMEA, AMER, APAC) and in full growth, is made up of around fifty experts leveraging IVALUA procurement solutions for our customers post go-live. The team is still growing in order to guarantee the satisfaction of a growing number of customers. Role Here at Ivalua, we are currently looking for a Customer Application Engineer. You will be reporting to the RUN Manager of the technical customer support team and you will be responsible for managing the customer relationship on the maintenance of the applications in operational and technical terms. You will own enhancements, Upgrades and Application Performance Tuning Activates. You will be trained and certified on our Buyer application (SaaS Source-to-Pay software package). What You Will Do With Us Management of customer relations on the application Dedicated contact for the customer administrator of the Ivalua solution on 1 to 5 accounts Responsible for your customers satisfaction by providing attention and technical expertise Weekly meeting (prioritization of requests) and monthly meeting (maintenance report, improvement plan and new subjects) with the customer and the integrator partner Maintenance Follow-up, qualification, and prioritization of customer requests Expertise needed in troubleshooting code and SQL issues Staying up to date with trends with new syntax, query optimization, and Prior knowledge of C# .NET & SQL frameworks to best support existing and future Ivalua customers Ability to communicate well with customers and team members Change Requests Analysis of needs, deviations and customer processes in connection with project engineers, production of costs of requests. Parameterization of the solution and reduction of specific code Upgrade Solution Preparation of the upgrade: generic and specific code (to be reduced), parameters, tests Customer acceptance and production Customer support and follow-up of associated anomalies Expertise In Solution And Customer Satisfaction Training in new and advanced products. Support for partners and customers Feedback to R&D of customer needs and projects Punctual participation in customer specification and configuration workshops. YOUR PROFILE Skills And Experience Minimum 4 years of experience on L3/L4 Software Product Technical Support Process You have experience as a developer in object-oriented language (ideally C#) acquired through at least projects, internships or work-study. You are a master of SQL (writing and optimizing queries) You have experience in technical support, and if possible customer management. Preferred University degree in BE/BTech or Masters degree in Computer Engineering, Computer science, or a closely related field or foreign equivalent. Procurement domain will be an added advantage Soft Skills Excellent written and verbal communication skills and at ease in a multicultural environment You have strong autonomy and good management of priorities You want to develop your customer relationship management skills. What Happens Next If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. Interviews will be conducted virtually via video or on-site with face-to-face meetings. LIFE AT IVALUA Hybrid working model (3 days in the office per week) We're a team dedicated to pushing the boundaries of product innovation and technology, Sustainable Growth, Privately Held A stable and cash-flow positive Company since 10 years Snacks and weekly lunches in the office Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity Unlock and unleash your full professional potential with our exceptional training and career development program Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued Regular social events, competitive outings, team running events, and musical activities Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) : Powered by People - Powered by You! United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans - Ivalua Linkedin Experience life at Ivalua - check out our captivating video ! Gain insight into our unique company culture and get a glimpse of what it's like to work with us. Show more Show less

Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. COMPANY OVERVIEW At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. Learn more at www.ivalua.com. Follow us on LinkedIn. THE OPPORTUNITY CONTEXT: Our Bid Desk team operates across APAC, EMEA and AMER regions. The team plays a critical role in supporting Ivalua's strategic pursuits by delivering high-quality bid responses.With over "eleven" team members, the keeps growing to satisfy demanding customers. ROLE: Here at Ivalua, we are currently looking for a Proposal Coordinator. You will be reporting to the APAC Manager of the Bid Desk team and you will be responsible for all administrative aspects of proposal development, including initial review and response to all RFP questions using preapprove library content. The role involves reviewing all RFP requirements and providing preliminary responses for Subject Matter Experts (SMEs) to review, as well as coordinating all day-to-day aspects of each individual bid/proposal (in the APAC region and globally). They ensure that all of the questions have been answered as fully as possible, and that the organization has given itself the best possible chance of success. This is a starting role that provides a great opportunity to join a winning team, gain deeper product and industry knowledge by representing our award-winning software platform, and grow your career in sales, solution consulting, marketing, project management, account management, or business development. WHAT YOU WILL DO WITH US Coordinate and produce RFP responses: Create RFP response project plan and organize and lead kick-off call(s) Create proposal drafts and provide "first pass" responses to the RFP questionnaires based on our existing, preapproved library content Coordinate relevant internal stakeholders and coordinate and lead teams through strategic reviews Manage proposal schedule and coordinate all team members to ensure all timelines are met. Build and maintain the Ivalua knowledge library Maintain accurate content based on previous bid responses Q&A Update the knowledge library after bid submission with new boilerplate answers and new technical answers. Review old content on a regular basis with subject matter experts (Content Audits) Make sure that the answers are always up to date, relevant, and accurate. Coordinate proposal printing, assembling, mailing/shipping as required. Be able to effectively communicate within the response team & with other key stakeholders including interaction with subcontractors, vendors, and other entities associated with proposal development, including relationships with subcontractors, vendors, and other entities associated with proposal development. Be able to work on multiple projects, balancing milestones, and due dates. YOUR PROFILE If you have the below experience and strengths this role could be for you: Skills and Experience: Minimum of 2 years of relevant experience in RFP automation tools such as Responsive.io, Loopio, or equivalent platforms. Strong proficiency in MS Office (advanced formatting in Word, PowerPoint, Excel) and Google Suite (Docs, Sheets). Exceptional organizational skills with proven project coordination and management abilities. Attention to detail, and strong ability to work against multiple predefined deadlines Ability to build strong relationships with Sales, Presales, Marketing, IT, and global teams. Quick learner with strong research skills and the ability to extract key information efficiently. Experience in a multicultural environment and familiarity with the technical software industry. Good understanding of procurement market challenges and experience in procurement/spend management is a plus. Bachelor's degree in business administration, IT, Sciences, Marketing or in a related discipline. Soft Skills : Excellent presentation skills and strong verbal communication abilities. Excellent written and verbal communication skills in English; other languages are an asset. Strong autonomy with effective management of priorities. WHAT HAPPENS NEXT If your application fits this specific positions' needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! Our recruitment process is designed to assess your competencies through a series of personalised interviews with internal stakeholders relevant to the role. Interviews will be conducted virtually via video or on-site with face-to-face meetings. LIFE AT IVALUA Hybrid working model (3 days in the office per week), We're a team dedicated to pushing the boundaries of product innovation and technology, Sustainable Growth, Privately Held, A stable and cash-flow positive Company since 10 years, Snacks and weekly lunches in the office, Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity, Unlock and unleash your full professional potential with our exceptional training and career development program, Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued, Regular social events, competitive outings, team running events, and musical activities, Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) : Powered by People - Powered by You! United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. Experience life at Ivalua - check out our captivating video ! Gain insight into our unique company culture and get a glimpse of what it's like to work with us. #LI-JS1 #LI-HYBRID

Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. COMPANY OVERVIEW At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. Learn more at www.ivalua.com. Follow us on LinkedIn. THE OPPORTUNITY CONTEXT: Our Bid Desk team operates across APAC, EMEA and AMER regions. The team plays a critical role in supporting Ivalua's strategic pursuits by delivering high-quality bid responses.With over "eleven" team members, the keeps growing to satisfy demanding customers. ROLE: Here at Ivalua, we are currently looking for a Proposal Coordinator. You will be reporting to the APAC Manager of the Bid Desk team and you will be responsible for all administrative aspects of proposal development, including initial review and response to all RFP questions using preapprove library content. The role involves reviewing all RFP requirements and providing preliminary responses for Subject Matter Experts (SMEs) to review, as well as coordinating all day-to-day aspects of each individual bid/proposal (in the APAC region and globally). They ensure that all of the questions have been answered as fully as possible, and that the organization has given itself the best possible chance of success. This is a starting role that provides a great opportunity to join a winning team, gain deeper product and industry knowledge by representing our award-winning software platform, and grow your career in sales, solution consulting, marketing, project management, account management, or business development. WHAT YOU WILL DO WITH US Coordinate and produce RFP responses: Create RFP response project plan and organize and lead kick-off call(s) Create proposal drafts and provide "first pass" responses to the RFP questionnaires based on our existing, preapproved library content Coordinate relevant internal stakeholders and coordinate and lead teams through strategic reviews Manage proposal schedule and coordinate all team members to ensure all timelines are met. Build and maintain the Ivalua knowledge library Maintain accurate content based on previous bid responses Q&A Update the knowledge library after bid submission with new boilerplate answers and new technical answers. Review old content on a regular basis with subject matter experts (Content Audits) Make sure that the answers are always up to date, relevant, and accurate. Coordinate proposal printing, assembling, mailing/shipping as required. Be able to effectively communicate within the response team & with other key stakeholders including interaction with subcontractors, vendors, and other entities associated with proposal development, including relationships with subcontractors, vendors, and other entities associated with proposal development. Be able to work on multiple projects, balancing milestones, and due dates. YOUR PROFILE If you have the below experience and strengths this role could be for you: Skills and Experience: Minimum of 2 years of relevant experience in RFP automation tools such as Responsive.io, Loopio, or equivalent platforms. Strong proficiency in MS Office (advanced formatting in Word, PowerPoint, Excel) and Google Suite (Docs, Sheets). Exceptional organizational skills with proven project coordination and management abilities. Attention to detail, and strong ability to work against multiple predefined deadlines Ability to build strong relationships with Sales, Presales, Marketing, IT, and global teams. Quick learner with strong research skills and the ability to extract key information efficiently. Experience in a multicultural environment and familiarity with the technical software industry. Good understanding of procurement market challenges and experience in procurement/spend management is a plus. Bachelor's degree in business administration, IT, Sciences, Marketing or in a related discipline. Soft Skills : Excellent presentation skills and strong verbal communication abilities. Excellent written and verbal communication skills in English; other languages are an asset. Strong autonomy with effective management of priorities. WHAT HAPPENS NEXT If your application fits this specific positions' needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! Our recruitment process is designed to assess your competencies through a series of personalised interviews with internal stakeholders relevant to the role. Interviews will be conducted virtually via video or on-site with face-to-face meetings. LIFE AT IVALUA Hybrid working model (3 days in the office per week), We're a team dedicated to pushing the boundaries of product innovation and technology, Sustainable Growth, Privately Held, A stable and cash-flow positive Company since 10 years, Snacks and weekly lunches in the office, Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity, Unlock and unleash your full professional potential with our exceptional training and career development program, Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued, Regular social events, competitive outings, team running events, and musical activities, Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) : Powered by People - Powered by You! United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. Experience life at Ivalua - check out our captivating video ! Gain insight into our unique company culture and get a glimpse of what it's like to work with us. #LI-JS1 #LI-HYBRID

Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. Company Overview At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. Learn more at www.ivalua.com. Follow us on LinkedIn. THE OPPORTUNITY Context Our Bid Desk team operates across APAC, EMEA and AMER regions. The team plays a critical role in supporting Ivalua’s strategic pursuits by delivering high-quality bid responses.With over “eleven” team members, the keeps growing to satisfy demanding customers. Role Here at Ivalua, we are currently looking for a Proposal Coordinator. You will be reporting to the APAC Manager of the Bid Desk team and you will be responsible for all administrative aspects of proposal development, including initial review and response to all RFP questions using preapprove library content. The role involves reviewing all RFP requirements and providing preliminary responses for Subject Matter Experts (SMEs) to review, as well as coordinating all day-to-day aspects of each individual bid/proposal (in the APAC region and globally). They ensure that all of the questions have been answered as fully as possible, and that the organization has given itself the best possible chance of success. This is a starting role that provides a great opportunity to join a winning team, gain deeper product and industry knowledge by representing our award-winning software platform, and grow your career in sales, solution consulting, marketing, project management, account management, or business development. What You Will Do With Us Coordinate and produce RFP responses: Create RFP response project plan and organize and lead kick-off call(s) Create proposal drafts and provide “first pass” responses to the RFP questionnaires based on our existing, preapproved library content Coordinate relevant internal stakeholders and coordinate and lead teams through strategic reviews Manage proposal schedule and coordinate all team members to ensure all timelines are met. Build and maintain the Ivalua knowledge library Maintain accurate content based on previous bid responses Q&A Update the knowledge library after bid submission with new boilerplate answers and new technical answers. Review old content on a regular basis with subject matter experts (Content Audits) Make sure that the answers are always up to date, relevant, and accurate. Coordinate proposal printing, assembling, mailing/shipping as required. Be able to effectively communicate within the response team & with other key stakeholders including interaction with subcontractors, vendors, and other entities associated with proposal development, including relationships with subcontractors, vendors, and other entities associated with proposal development. Be able to work on multiple projects, balancing milestones, and due dates. YOUR PROFILE If you have the below experience and strengths this role could be for you: Skills And Experience Minimum of 2 years of relevant experience in RFP automation tools such as Responsive.io, Loopio, or equivalent platforms. Strong proficiency in MS Office (advanced formatting in Word, PowerPoint, Excel) and Google Suite (Docs, Sheets). Exceptional organizational skills with proven project coordination and management abilities. Attention to detail, and strong ability to work against multiple predefined deadlines Ability to build strong relationships with Sales, Presales, Marketing, IT, and global teams. Quick learner with strong research skills and the ability to extract key information efficiently. Experience in a multicultural environment and familiarity with the technical software industry. Good understanding of procurement market challenges and experience in procurement/spend management is a plus. Bachelor’s degree in business administration, IT, Sciences, Marketing or in a related discipline. Soft Skills Excellent presentation skills and strong verbal communication abilities. Excellent written and verbal communication skills in English; other languages are an asset. Strong autonomy with effective management of priorities. What Happens Next If your application fits this specific positions' needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! Our recruitment process is designed to assess your competencies through a series of personalised interviews with internal stakeholders relevant to the role. Interviews will be conducted virtually via video or on-site with face-to-face meetings. LIFE AT IVALUA Hybrid working model (3 days in the office per week), We're a team dedicated to pushing the boundaries of product innovation and technology, Sustainable Growth, Privately Held, A stable and cash-flow positive Company since 10 years, Snacks and weekly lunches in the office, Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity, Unlock and unleash your full professional potential with our exceptional training and career development program, Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued, Regular social events, competitive outings, team running events, and musical activities, Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) : Powered by People - Powered by You! United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. Experience life at Ivalua - check out our captivating video ! Gain insight into our unique company culture and get a glimpse of what it's like to work with us. Show more Show less

Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. Company Overview At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. Learn more at www.ivalua.com. Follow us on LinkedIn and Twitter. THE OPPORTUNITY Context Our IT department, international in scope (EMEA, AMER, APAC) and in full growth, is made up of around fifty experts in charge of the deployment and operation of the Ivalua Cloud which hosts the environments for our clients around the world. It is also responsible for internal IT infrastructures, IT applications and data, as well as IT support for our users. In this context of growth, we are looking for an IT Global Services Associate to strengthen our team in Pune. Role This is an exciting opportunity for an IT Global Services Associate at Ivalua. You will be reporting to the Director, IT and will provide Level 1 IT support across Infrastructure, IT Support, Client Operations, and Security Operations Center. What You Will Do With Us Provide Level 1 IT support across Infrastructure, IT Support, Client Operations, and Security Operations Center. Act as a global IT helpdesk, handling incident resolution, troubleshooting, and end-to-end solution integration. Perform system installations, configurations, health checks, and basic security monitoring. Assist in change management, documentation, and infrastructure monitoring. Support onsite operations, meeting rooms, and basic IT/security tasks. Work in shifts with functional oversight and collaborate closely with Pune IT teams for knowledge sharing and escalations. YOUR PROFILE If you have the below experience and strengths this role could be for you: Skills And Experience Maximum upto 2 years of experience in level 1 IT support function preferably in a production/data center environment Open to work in shifts (rotational and/or night shift) BE/BTech or master’s degree in computer engineering, Computer science, or a closely related field or foreign equivalent. Procurement domain will be an added advantage. Soft Skills Relevant IT Security Certifications. Good communication skills, problem solving aptitude,team player What Happens Next If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! Our recruitment process is designed to assess your competencies through a series of personalised interviews with internal stakeholders relevant to the role. Interviews will be conducted virtually via video or on-site with face-to-face meetings. LIFE AT IVALUA We're a team dedicated to pushing the boundaries of product innovation and technology, Sustainable Growth, Privately Held, A stable and cash-flow positive Company since 10 years, Snacks and weekly lunches in the office, Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity, Unlock and unleash your full professional potential with our exceptional training and career development program, Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued, Regular social events, competitive outings, team running events, and musical activities, Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) Powered by People - Powered by You! United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. Experience life at Ivalua - check out our captivating video ! Gain insight into our unique company culture and get a glimpse of what it's like to work with us. Show more Show less