Join us to expand our mental health service provider network in Asia. You will recruit and match qualified professionals, maintain databases, respond to inquiries, review applications, ensure confidentiality, and manage caseload. Be a key part of our team delivering quality mental health services to clients. Drive expansion of our mental health service provider network in Asia Recruit and onboard mental health professionals to offer ad hoc psychological support to clients Assess clients needs and match them with appropriate providers using our proprietary database Maintain accurate applicant information in ATS and Provider database Respond promptly to provider inquiries within defined turnaround times Distribute provider guidelines and application materials to external affiliates/providers during recruitment Review provider applications and supporting documentation for thoroughness Uphold strict confidentiality of clients information Effectively communicate provider information to hiring managers Proactively manage caseload to ensure efficient service delivery. Must have have at least 1 - 2 years of experience in recruitment and talent acquisition Good English communication skills Has experience with recruiting non local candidates Experience in database management of c

As a Product Manager II at our Series A startup, you will play a critical role in shaping our product roadmap and delivering high-impact solutions that drive business growth and user engagement. Reporting to a senior product leader, you will own key product areas, working cross-functionally with engineering, design, and business teams to translate customer needs into actionable strategies. This role is ideal for a self-starter who thrives in a fast-paced, dynamic environment and is eager to take ownership of complex problems. Product Strategy & Roadmap Define and execute product roadmaps aligned with company goals and customer needs Identify opportunities through market research, user feedback, and data analysis Feature Ownership Own the end-to-end lifecycle of key product features, from ideation to launch and iteration Write clear and concise product requirements that balance user needs, technical feasibility, and business objectives Cross-Functional Collaboration Work closely with engineering and design teams to ensure timely and high-quality delivery of features Collaborate with stakeholders across marketing, sales, and customer success to align product initiatives with business goals Data-Driven Decision Making Define and track product success metrics (e.g., adoption, engagement, retention) Use quantitative and qualitative data to prioritize features, measure impact, and iterate on solutions Customer Focus Advocate for the voice of the customer in all product decisions Conduct user interviews, surveys, and usability testing to deepen understanding of customer pain points Requirements 3-5 years of experience in product management, preferably in a startup or fast-paced environment Proven track record of delivering impactful features or products Strong problem-solving and critical-thinking skills with a bias for action Excellent communication skills, with the ability to articulate complex concepts clearly Experience with agile methodologies and tools such as Jira, Confluence, or similar Familiarity with data analysis tools (e.g., SQL, Mixpanel) is a required A passion for building user-centric products and a relentless drive for results Benefits Work in a diverse environment with people from over 10 countries A generous leave policy Work flexibility Medical coverage Performance Bonus Christmas Leave (The team takes the whole Christmas week off separate from our leave policy) Birthday Leave (1 day) Holidays off Quarterly mental health day off Mental health benefits (Premium access to our app!) Work-life balance and employee wellness Regular social events where we have non work-related fun Show more Show less

The Network Expansion Operations Associate plays a key role in scaling Intellect's global mental health network by optimizing recruitment operations and partnership lifecycle management. The associate will support day-to-day operational tasks to ensure seamless execution across recruitment and partnerships, including tracking metrics, maintaining accurate records, and leveraging data for insights that inform decision-making and strategic planning. This role also involves streamlining workflows, contributing to SOP development and implementation, sourcing and coordinating partners, managing invoices and billing, assisting with contract management, ensuring regulatory compliance, and collaborating with cross-functional teams to support network expansion goals while responding to emerging opportunities. Recruitment Operations Support Assist in forecasting recruiter supply needs and tracking recruitment capacity across markets and regions to support effective planning Identify gaps in recruitment coverage and collaborate with team leads to adjust plans and ensure hiring targets align with business goals Track and monitor key recruitment metrics, perform data analysis to identify trends and provide actionable insights and recommendations that guide decision-making and improve operational strategies Support the operationalisation and streamlining of recruitment processes, including development of hiring playbooks and regular review of compensation benchmarks across markets and regions Stay updated on regulatory changes across markets, support hiring-related contract maintenance, and ensure the team remains compliant with evolving laws and best practices Partnerships Operations Support Support the sourcing, vetting, and onboarding of new partners, ensuring alignment with company standards and completion of all compliance and operational requirements Track and monitor key partnership metrics, including partner utilization and performance to ensure consistent engagement and service delivery Manage invoicing and legal billing processes in coordination with finance and legal teams, ensuring accuracy, timeliness, and compliance Assist with ensuring contract compliance by supporting renewal and amendment processes and addressing operational issues as they arise Data Management & Reporting Maintain accurate and up-to-date recruitment and partner data across systems to ensure data integrity and consistency in the databases Monitor and manage applicant and/or partner tracking systems and other operational databases to ensure smooth operations Generate and update reports for internal and external stakeholders, supporting data-driven decision-making across teams Operational Efficiency & Process Improvement Contribute to the development, review and improvement of SOPs and workflows to enhance operational efficiency and excellence Contribute to process improvement efforts by identifying bottlenecks and implementing solutions to increase efficiency and reduce delays Collaborate with cross-functional teams to align operational processes and support the execution of strategic initiatives Support ad-hoc projects and market expansion efforts by conducting local market research and responding to emerging operational needs Requirements Bachelor's degree or equivalent in a relevant field, such as Business, Operations, or a related discipline At least 2 years of professional experience in operations, preferably within recruitment or partnership operations, or in a related role involving cross-functional coordination and process execution in a dynamic fast-paced environment Proven experience in supporting cross-functional teams to execute operational processes across multiple regions or markets Strong organizational and project management skills, with the ability to manage multiple tasks and deadlines effectively Proficiency in data monitoring, reporting, and analysis, including using analytics tools to track metrics and provide insights Experience in creating and maintaining detailed reports, trackers, and databases to ensure operational accuracy and efficiency Strong communication skills, both written and verbal, with the ability to engage and align various stakeholders Demonstrated ability to work autonomously, while also being able to collaborate effectively with internal and external teams Ability to proactively respond to emerging challenges and drive process improvements Proficiency in using recruitment platforms and tools is a bonus Knowledge of regulatory standards, including compliance with local labor laws and industry-specific regulations, is an advantage Fluent in English and local language, both written and spoken Benefits Work in a diverse environment with people from over 10 countries A generous leave policy Work flexibility Medical coverage Performance Bonus Christmas Leave (The team takes the whole Christmas week off separate from our leave policy) Birthday Leave (1 day) Holidays off Quarterly mental health day off Mental health benefits (Premium access to our app!) Work-life balance and employee wellness Regular social events where we have non work-related fun Show more Show less

You will be a practitioner on our telehealth platform Intellect, where your role is to support our clients mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 60-minute video sessions on our platform. This is a freelance remote to full-time contractor role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice. Were seeking to partner with Clinical Psychologists and Counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching What Youll Do Provide 1-on-1 telehealth/or onsite mental health support for Intellect s clients Focus on clinical cases such as depression, anxiety, trauma, schizophrenia, eating disorders, addiction etc. Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform Has a Masters/Postgraduate Diploma training in Counselling or Clinical Psychology Has 3 years of post-masters degree clinical/counseling experience. Candidates must be skilled in Cognitive Behavioural Therapy or other evide

As a Care Account Specialist, you will act as the key clinical operations representative for enterprise clients in your assigned regions which may be outside of the location you are based in. You will ensure exceptional delivery of Intellect's clinical services across onsite and virtual channels, provide case management, maintain service quality, and oversee regional clinicians. This role bridges enterprise client expectations with internal clinical standards and operational excellence. This Role is open for candidates based in India. Client Management & Reporting (30%) Serve as the main clinical point of contact for assigned enterprise clients Own the delivery and quality of monthly clinical reports and insights Track SLAs and proactively address any gaps or risks Attend client-facing meetings, facilitate escalations, and lead regular reviews Support solutioning for special projects (e.g., Return-to-Work, critical incidents, program deployments) Clinical Service Oversight (30%) Ensure clinician rosters are filled and services delivered on time across onsite and virtual channels Manage transitions, escalations, and referrals for high-risk or complex cases Monitor clinical quality benchmarks for delivery operations, helpline, care navigation, and counselling teams Co-develop and localise SOPs for country-specific delivery requirements Coordinate various teams to refine workflows and client-facing experiences Clinician Management & Quality (30%) Be the people manager for assigned onsite or regional clinicians (counsellors and psychologists) Monitor session quality, flag performance issues, and provide developmental feedback Conduct orientation and operational onboarding for new clinicians Align clinicians with internal clinical policies, ethics, and SOPs Coordinate reflective practice, peer case discussions, and alignment to organisational goals Provide Clinical Supervision in group and individual settings Cross-Functional Collaboration & Projects (10%) Collaborate with other teams on improvements to service experience and workflows Contribute to new program planning, pilot rollout, or clinical enhancement projects Engage in cross-country best practice exchange and maintain regional alignment Requirements Master's Degree (or equivalent) in Counselling, Clinical Psychology, or related mental health disciplines Professional registration with a relevant counselling/psychology board At least 3-5 years of post-graduate clinical experience Demonstrated experience in clinical operations, client relationship management, or case management Experience managing clinicians, preferably in a B2B, hospital, or EAP setting Ability to balance clinical quality and client satisfaction Proficient in creating reports, analysing trends, and translating insights into actionable improvements Comfortable working cross-functionally with commercial, tech, and product teams Strong written communication and SOP drafting capability Comfortable working autonomously, in a hybrid or remote setup, and travelling for client needs Show more Show less

As a Care Account Specialist, you will act as the key clinical operations representative for enterprise clients in your assigned regions which may be outside of the location you are based in. You will ensure exceptional delivery of Intellect s clinical services across onsite and virtual channels, provide case management, maintain service quality, and oversee regional clinicians. This role bridges enterprise client expectations with internal clinical standards and operational excellence. This Role is open for candidates based in India. 1. Client Management & Reporting (30%) Serve as the main clinical point of contact for assigned enterprise clients. Own the delivery and quality of monthly clinical reports and insights. Track SLAs and proactively address any gaps or risks. Attend client-facing meetings, facilitate escalations, and lead regular reviews. Support solutioning for special projects (e.g., Return-to-Work, critical incidents, program deployments). 2. Clinical Service Oversight (30%) Ensure clinician rosters are filled and services delivered on time across onsite and virtual channels. Manage transitions, escalations, and referrals for high-risk or complex cases. Monitor clinical quality benchmarks for delivery operations, helpline, care navigation, and counselling teams. Co-develop and localise SOPs for country-specific delivery requirements. Coordinate various teams to refine workflows and client-facing experiences. 3. Clinician Management & Quality (30%) Be the people manager for assigned onsite or regional clinicians (counsellors and psychologists). Monitor session quality, flag performance issues, and provide developmental feedback. Conduct orientation and operational onboarding for new clinicians. Align clinicians with internal clinical policies, ethics, and SOPs. Coordinate reflective practice, peer case discussions, and alignment to organisational goals. Provide Clinical Supervision in group and individual settings 4. Cross-Functional Collaboration & Projects (10%) Collaborate with other teams on improvements to service experience and workflows. Contribute to new program planning, pilot rollout, or clinical enhancement projects. Engage in cross-country best practice exchange and maintain regional alignment. Master s Degree (or equivalent) in Counselling, Clinical Psychology, or related mental health disciplines. Professional registration with a relevant counselling/psychology board. At least 3-5 years of post-graduate clinical