Job Title: Team Lead - Sales Location: Navi Mumbai (Office based) Company: Filings.ae Industry: Business Incorporations, Compliance & Advisory Services About Filings.ae: Filings.ae is a leading business solutions provider in the UAE, specializing in company incorporations, compliance, and advisory services. We are committed to delivering exceptional service and empowering businesses to succeed in a dynamic market. Role Overview: We are looking for a dynamic and results-driven Team Lead - Sales to lead our high-performing sales team. The ideal candidate will drive quota achievement, lead and train the team, manage sales processes, and maintain excellent customer relationships. This role requires hands-on leadership in a call center sales environment focused on the UAE market. Key Responsibilities: Sales Delivery & Team Management: Own and achieve team sales quotas through effective leadership. Manage day-to-day operations within a call center-based sales team. Leverage team strengths and coach on weaknesses for consistent performance improvement. Performance Coaching & Training: Onboard and train new hires to reach full productivity within 90 days. Conduct ongoing coaching on product knowledge, objection handling, and closing techniques. Facilitate mock sessions and performance reviews to enhance sales skills. Sales Strategy & Execution: Develop and implement sales initiatives targeting key customer segments. Monitor customer feedback and market intelligence to adjust sales strategies. Drive lead conversion through pipeline management and regular team huddles. Customer Engagement & Relationship Management: Support team members during high-value negotiations and client meetings. Engage directly with customers to ensure satisfaction and address concerns. Process & Data Management: Analyze sales data to identify trends and improvement areas. Track KPIs such as turnaround times (TAT), missed calls, follow-ups, and lead aging. Provide daily and weekly performance reports to senior management. Compliance & Policy Adherence: Ensure team adherence to company policies and regulatory standards. Proactively resolve escalations and operational bottlenecks. Key Performance Indicators (KPIs): Achievement of team sales quota Lead conversion rates and revenue per agent New hire ramp-up time (Training to productivity) Quality scores and customer satisfaction ratings Call center KPIs including TAT, missed calls, and follow-up timeliness Ideal Candidate Profile: Minimum 2 years of experience leading sales teams in call center or inside sales environments. Proven track record of meeting or exceeding sales quotas through team leadership. Strong people management, coaching, and communication skills. Aalytical mindset with a data-driven approach to performance management. Energetic, results-oriented, and capable of scaling a high-growth sales team. Degree in Finance or related field is a plus. Why Join Filings.ae? Opportunity to lead a growing, innovative sales team in a fast-paced industry. Collaborative work environment focused on professional development and success. Competitive salary and performance-based incentives. Apply now to be part of our journey in shaping the future of business services in the UAE! Regrds Diksha Hr 8591200199 Website- Filings.ae