Hyderābād
INR Not disclosed
On-site
Part Time
Overview: Are you a detail-oriented technology project enthusiast? iCIMS is seeking an IT Governance Specialist to join our Corporate Technology (CT) Governance team. In this position, you will have the opportunity to work with various business teams within iCIMS to define and manage IT projects from definition to launch. You will also make an impact to the organization by providing efficiencies impacting the bottom line by monitoring and managing the allocation and use of corporate system licenses. Lastly, you can apply your technical skills by creating trend reports that enable data driven decision making. If this sounds like an exciting opportunity, apply directly below! About Us: When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs. Responsibilities: Work with the various business teams within iCIMS to define and project manage implementation and upgrades of various business systems Team effectively across organizations to coordinate project activities and report on project status to leadership Optimize corporate system license management including: Monthly review of each application, validating and releasing unused licenses. Execution of license onboarding/offboarding (possibly automating parts of it with Okta, Productiv or Axonius) Produce report for quarterly application usage by location for tax purposes Support accounting allocation by producing a quarterly allocation report Create trend reports and usage-based data management reports (#apps, #users, %usage across systems, cost over time) Handle sensitive and/or confidential material and information with suitable discretion. Qualifications: Excellent communications, interpersonal and written skills. Articulates thoughts and ideas clearly, and concisely Project Management skills Ability to consolidate and organize data into Dashboards and status reports easily digestible by managers Team player and positive attitude. Proficiency in Microsoft tools including Excel, and PowerPoint Ability to work effectively within a fast paced, changing environment. Ability to multi-task A self-starter with the demonstrated ability to take initiative. BA/BS/BE in related field highly preferred or relevant equivalent work experience. Preferred: BA/BS in related field highly preferred or relevant equivalent work experience EEO Statement: iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at careers@icims.com. Compensation and Benefits: Competitive health and wellness benefits include medical insurance (employee and dependent family members), personal accident and group term life insurance, bonding and parental leave, lifestyle spending account reimbursements, wellness services offerings, sick and casual/emergency days, paid holidays, tuition reimbursement, retirals (PF - employer contribution) and gratuity. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits
Hyderabad, Telangana
Not disclosed
Remote
Full Time
Overview: iCIMS' User Technician plays a key role in ensuring the iCIMS employees have the tools and technology needed to make an impact on a global scale. In this role, you will be provided with leading tools and technology to help you support our team members. You will have an opportunity to lead multiple technology projects and programs, collaborate with a dynamic international team and have a path for future growth as you build your technical expertise! If you are user focused, we want to talk to you today. About Us: When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs. Responsibilities: Provide high-quality technical support to remote and local employees to resolve all problems and emergencies related to laptops and the phone system to ensure continuity of service so that end users can accomplish business tasks. Screens, diagnose internal inquiries and work requests as they relate to maintenance of iCIMS issues machines and related systems by documenting, tracking, and resolving via ticketing/incident management system in a timely and efficient manner. Install, upgrade, and configure network printing, directory structures, user access, security, software, and file services. Provision user profiles, user environments, directories, access rights and security. Provide computer, phone, and other application/system documentation and training to employees. Maintain asset inventory ensuring equipment is maintained and available based on user/business needs. Assist with installation and configuration of hardware, software, etc. Assist with Administer phone system infrastructure. Participate in rotational on-call requirement as well as occasional off-hours work depending on business needs. Consistently ensures that business is always conducted with integrity and that behavior aligns with iCIMS’ policies, procedures, and values. Provide support on-site a minimum of three (3) days a week with flexibility to be on-site additional days/times as needed. Qualifications: 1-2 years’ experience required in End User Support and System Support. Proficiency with Windows and/or MacOS machines and operating systems. Familiarity with Office365 Administration, Microsoft Active Directory, etc. Ability to simplify complex technical information for an end user. Ability to install, maintain and troubleshoot laptop hardware, software, and peripherals, after instruction. High proficiency with Microsoft Office (PowerPoint, Excel, Outlook). Excellent communication and interpersonal skills. Articulates thoughts and ideas clearly, concisely, and persuasively. Preferred: Experience (through internship or direct work experience) deploying, maintaining, and troubleshooting Windows and/or MacOS machines Prior experience with laptop hardware installation & troubleshooting Experience with OS and other software installation & troubleshooting EEO Statement: iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you’d like to request an accommodation due to a disability, please contact us at [email protected] . Compensation and Benefits: Competitive health and wellness benefits include medical insurance (employee and dependent family members), personal accident and group term life insurance, bonding and parental leave, lifestyle spending account reimbursements, wellness services offerings, sick and casual/emergency days, paid holidays, tuition reimbursement, retirals (PF - employer contribution) and gratuity. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits
Hyderābād
INR Not disclosed
Remote
Part Time
Overview: iCIMS' User Technician plays a key role in ensuring the iCIMS employees have the tools and technology needed to make an impact on a global scale. In this role, you will be provided with leading tools and technology to help you support our team members. You will have an opportunity to lead multiple technology projects and programs, collaborate with a dynamic international team and have a path for future growth as you build your technical expertise! If you are user focused, we want to talk to you today. About Us: When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs. Responsibilities: Provide high-quality technical support to remote and local employees to resolve all problems and emergencies related to laptops and the phone system to ensure continuity of service so that end users can accomplish business tasks. Screens, diagnose internal inquiries and work requests as they relate to maintenance of iCIMS issues machines and related systems by documenting, tracking, and resolving via ticketing/incident management system in a timely and efficient manner. Install, upgrade, and configure network printing, directory structures, user access, security, software, and file services. Provision user profiles, user environments, directories, access rights and security. Provide computer, phone, and other application/system documentation and training to employees. Maintain asset inventory ensuring equipment is maintained and available based on user/business needs. Assist with installation and configuration of hardware, software, etc. Assist with Administer phone system infrastructure. Participate in rotational on-call requirement as well as occasional off-hours work depending on business needs. Consistently ensures that business is always conducted with integrity and that behavior aligns with iCIMS’ policies, procedures, and values. Provide support on-site a minimum of three (3) days a week with flexibility to be on-site additional days/times as needed. Qualifications: 1-2 years’ experience required in End User Support and System Support. Proficiency with Windows and/or MacOS machines and operating systems. Familiarity with Office365 Administration, Microsoft Active Directory, etc. Ability to simplify complex technical information for an end user. Ability to install, maintain and troubleshoot laptop hardware, software, and peripherals, after instruction. High proficiency with Microsoft Office (PowerPoint, Excel, Outlook). Excellent communication and interpersonal skills. Articulates thoughts and ideas clearly, concisely, and persuasively. Preferred: Experience (through internship or direct work experience) deploying, maintaining, and troubleshooting Windows and/or MacOS machines Prior experience with laptop hardware installation & troubleshooting Experience with OS and other software installation & troubleshooting EEO Statement: iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you’d like to request an accommodation due to a disability, please contact us at careers@icims.com. Compensation and Benefits: Competitive health and wellness benefits include medical insurance (employee and dependent family members), personal accident and group term life insurance, bonding and parental leave, lifestyle spending account reimbursements, wellness services offerings, sick and casual/emergency days, paid holidays, tuition reimbursement, retirals (PF - employer contribution) and gratuity. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits
Hyderābād
INR Not disclosed
On-site
Part Time
Overview: The Technical Program Manager is responsible for driving the successful execution of product initiatives by planning, organizing, and coordinating cross-functional teams throughout the Product Development Lifecycle (PDLC) and Software Development Life Cycle (SDLC). Reporting to the Director of Program Management, this role ensures alignment between strategy and execution, optimizes processes, and champions Agile methodologies to enhance collaboration and delivery efficiency. The ideal candidate has a strong background in program management, an understanding of product development processes, and experience with leveraging data-driven insights for continuous improvement. About Us: When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs. Responsibilities: Collaborate with Product Management, Engineering, and GTM stakeholders to align project execution with strategic goals. Own end-to-end delivery of high-priority initiatives from inception to launch, ensuring clarity across discovery, execution, and post-launch analysis phases. Champion Agile practices and drive continuous improvement initiatives across product development teams. Facilitate cross-functional collaboration, serving as the central point of coordination between teams to identify dependencies, mitigate risks, and optimize workflows. Support the Director of Program Management in implementing standardized processes and tools to improve program visibility and performance. Organize and lead project status meetings, sprint planning, retrospectives, and demos, ensuring consistent communication and alignment. Develop and maintain centralized program dashboards that visualize scope, milestones, risks, and progress across multiple workstreams to promote transparency and de-risk programs. Administer and maintain tools such as Jira to ensure alignment with team processes and accurate tracking of project metrics. Assist with release management processes, ensuring timely product delivery and alignment with go-to-market strategies. Identify and escalate risks and blockers, collaborating with leadership to develop mitigation plans. Execute dependency planning and tracking across product teams. Support the PDLC for strategic product initiatives. Contribute to the optimization of release management processes. Qualifications: 3+ years of experience in program or project management, preferably within a product development environment. Proven experience with Agile methodologies (Scrum, Kanban, SAFe) and tools such as Jira. Strong understanding of the product development lifecycle and best practices for cross-functional collaboration. Excellent organizational and communication skills, with the ability to influence stakeholders and drive alignment. Experience with data-driven decision-making, using metrics to inform process improvements. Familiarity with AI-driven tools and methodologies is a plus. Proficiency in project management software and tools (e.g., Jira, Aha, Confluence, Microsoft Project, Excel). Education/Certifications/Licenses: Bachelor’s degree in Business, Engineering, Information Technology, or a related field; Master’s degree preferred. Scrum Master certification (preferred); PMI-ACP or equivalent (preferred). EEO Statement: CIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you’d like to request an accommodation due to a disability, please contact us at careers@icims.com . Compensation and Benefits: Competitive health and wellness benefits include medical insurance (employee and dependent family members), personal accident and group term life insurance, bonding and parental leave, lifestyle spending account reimbursements, wellness services offerings, sick and casual/emergency days, paid holidays, tuition reimbursement, retirals (PF - employer contribution) and gratuity. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits
Hyderābād
INR Not disclosed
On-site
Part Time
Overview: The Senior, Talent Systems & Operations will manage the daily operations of iCIMS’ Talent IT systems ensuring they are fully optimized and deliver efficiency and scalability for our global workforce. This individual will be accountable for system, reporting, and administration support and maintenance of our HR Cloud application landscape including our HRIS, Freshservice and our proprietary iCIMS Talent Cloud technology. Focused on simplification, employee experience, globalization, and workflow automation, this role will help drive efficiency and scale for Talent across our workforce. The Senior, Talent Systems & Operations will report to the HRSD Manager. About Us: iCIMS is a leading provider of cloud-based talent acquisition solutions that empower organizations to attract, engage, and hire top talent. With a strong commitment to innovation and a people-first approach, we are expanding our India center to drive strategic initiatives and global excellence out of our Hyderabad office Responsibilities: Partner with IT and other internal stakeholders to develop, test, validate, and implement new modules and technology as per the business requirement Requirements gathering from the business & stakeholders to clarify requirements and achieve a consensus on the organization’s needs and priorities. Manage configuration, functionality, workflow automation, integration and operations of Talent applications, modules, and systems, ensuring they are fully optimized and return full value to the organization Overall daily administration of all Talent systems including troubleshooting, testing, opening tickets with vendor support as needed, and working to resolve any system issues efficiently Lead all technical components related to core talent programs such as advanced compensation, learning, payroll, performance management, succession, talent reviews, and talent mobility Assess current Talent systems and utilization to identify and recommend training, customization, and enhancements to maximize value and efficiency of the various HRIS business applications Act as the Primary Talent System Administrator and provide end user support to ensure adoption and ease of use Evaluate Talent processes and make recommendations for improvements and automation via the use of technology; oversee the specifications, development, and implementation of new or redesigned systems, reports, and procedures to ensure efficient business processes Ensure quality, timeliness and proper use of Talent information retrieved from systems, managing requests across the talent lifecycle and lead issue tracking and resolution for all Talent Cloud business application systems Partner in conjunction with our IT and Corporate Technology Security (CTS) team on projects for Talent systems applications including change management, testing, implementation, and improvements including gathering requirements, system configurations, and regression testing to ensure the business requirements are met Ensure acquired companies are properly integrated into talent systems and processes as appropriate Work with all internal teams within Talent to prioritize technical HR system initiatives and work with CTS to determine timelines for completion based on the requirements and implementation lift Manage day-to-day operational maintenance of HR systems; work to troubleshoot HR systems issues and partner with the HR team to design, test and implement resolutions; monitor business process workflow Own HR reporting and data analytics, ensuring clean, reportable data and developing custom reporting and dashboards for the executive team and broader organization Build manager and employee self-service capabilities for on-demand access, optimizing our Freshservice support ticket process Support, drive, and give recommendations around continuous improvement to align with HR business process using technology and automation Comply with the system governance process put in place to ensure changes are vetted and aligned with the overall system roadmap Prepare and maintain materials, guides, and process documentation Provides project coordination and support for the HR team on any projects as needed by the team for these systems Maintain knowledge of external trends and developments in HR best practices Consistently ensure that business is always conducted with integrity and compliance Qualifications: Minimum of 4-8 years of related experience in Talent Systems. Bachelor’s degree in HR, IT or Business-related field Workday knowledge is mandatory Workday certification in HCM, Reporting & Analytics, and Payroll is preferred Knowledgeable of HR business processes and technology, as well as in determining and communicating best practices in entering and maintaining systems data HRIS experience, Cornerstone, ServiceNow preferred; Previous experience as an iCIMS ATS system administrator a plus Experience with HCM systems’ functionality including HCM, payroll, benefits, time tracking, absence management, onboarding/offboarding, contractor management, performance management, and succession planning Experience supporting large-scale HR technical applications with strong technical and functional knowledge of HCM systems and integrations; ability to understand talent data and workflows Change management and third-party relationship management experience Ability to communicate technical details to end users and recommend to IT system functionality that best meets the needs of end users; can interpret technical terms into business terms and vice versa Excellent listening, written and verbal communication skills Proficient in Microsoft Office products (Excel, Word, PowerPoint, etc.) Lead through influence and ambiguity with a pragmatic balanced approach Outstanding prioritization skills with the demonstrated ability to understand complex business issues and develop HR initiatives/actions to support these broad business strategies Ability to work in a diverse, fast-paced, confidential environment and exceptional attention to detail Demonstrated track record as a strong collaborator who seeks to understand cross-functional viewpoints and individual business unit goals Strong business acumen with the ability to provide input and insight into new ideas or ways of thinking, based on a foundation of credibility, trust, and partnership Strong understanding of Talent landscape and best practices around People Management and Leadership; Knowledgeable of HR business processes and technology Project management, change management, and third-party relationship management experience Self-disciplined; approaches work with consistency, reliability, and quality Excellent influence and collaboration: able to build rapport and trust with colleagues and demonstrate alignment with team's priorities Ability to work in a diverse, fast-paced, confidential environment and exceptional attention to detail Preferred: Experience in Integrations. Experience in Advance compensaiton, Performance Management modules EEO Statement: iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you’d like to request an accommodation due to a disability, please contact us at careers@icims.com. Compensation and Benefits: Competitive health and wellness benefits include medical insurance (employee and dependent family members), personal accident and group term life insurance, bonding and parental leave, lifestyle spending account reimbursements, wellness services offerings, sick and casual/emergency days, paid holidays, tuition reimbursement, retirals (PF - employer contribution) and gratuity. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits
Hyderābād
INR Not disclosed
On-site
Part Time
Overview: The Sr. Software Engineer will be part of a team of some of the best and brightest in the industry who are focused on full-cycle development of scalable web and responsive applications that touch our growing customer base every day. As part of the Labs team, you will work collaboratively with agile team members to design new system functionality and to research and remedy complex issues as they arise, embodying a passion for continuous improvement and test-driven development. About Us: When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs. Responsibilities: Design, develop, and maintain scalable data pipelines and ETL processes. Collaborate with software engineers, data scientists, and product managers to understand data requirements and provide tailored solutions. Optimize and enhance the performance of our data infrastructure to support analytics and reporting. Implement and maintain data governance and security best practices. Troubleshoot and resolve data-related issues and ensure data quality and integrity. Mentor and guide junior data engineers, fostering a culture of continuous learning and improvement. Qualifications: Bachelor’s or master’s degree in computer science, Engineering, or a related field. 3+ years of experience in data engineering or a similar role. Proficiency in SQL and experience with relational databases (e.g., PostgreSQL, MySQL). Strong programming skills in Python Familiarity with cloud platforms (e.g., AWS, GCP, Azure) and containerization (e.g., Docker). Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills. EEO Statement: iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at careers@icims.com. Compensation and Benefits: Competitive health and wellness benefits include medical insurance (employee and dependent family members), personal accident and group term life insurance, bonding and parental leave, lifestyle spending account reimbursements, wellness services offerings, sick and casual/emergency days, paid holidays, tuition reimbursement, retirals (PF - employer contribution) and gratuity. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits
Hyderābād
INR 3.968 - 6.25703 Lacs P.A.
On-site
Part Time
Overview: This role reports into the SVP, Customer Support with a dotted line functional reporting to the site leader & managing director, India. The Director of Technical Support drives and manages iCIMS world-wide customer support activities by adhering to world class standards and service levels. Core duties include leading the escalation process and all aspects of a support team to keep them motivated and responsive to customer needs. Accountable for determining and implementing the strategy and driving optimization and quality improvement within the India team consisting of both full time and contract work force. About Us: When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs. Responsibilities: Develop and grow a team of Technical Support Managers that oversee Support Engineers to deliver world class customer service Instill a Drive for Excellence throughout the team Measure the effectiveness of support: Refine operational metrics for team in partnership with the global team Create cadence for review within team & ensure management responsibilities are being fulfilled Expose subset of metrics to executive team, and company. Oversee support process flow and procedure compliance to ensure individual and team’s efficient delivery of activities. Identify and provide feedback through 1:1s, effective use of personal development plans and provision of coaching & development opportunities. Foster and facilitate the professional growth, engagement, and development of team members Conduct weekly/monthly reviews with Support leadership and present qualitative and quantitative data on business performance Conduct quarterly reviews with iCIMS executive leadership Drive continuous improvement in processes through innovation and automation and cutting-edge technology Develop a repository of knowledge out of the on-going work with customers and utilize that to enhance the quality, speed, and productivity of the team. Drive customers to self-service first via the customer service portal and ensure skilled and empowered agents are providing support with more complex questions and requests. Ensure support ticket queues are prioritized and delivered to improve efficiency and client satisfaction. Partner with Engineering and Product Management to provide the voice of the customer, identify the types of issues that generate the most Support contact volume, and evolve the product to eliminate the highest support volume generators. Provide input and feedback, from a customer perspective to Product Management, on solution features, and functionality. Qualifications: 15+ years of experience with at least 5+ year experience managing a Support team through Metrics and SLAs Proven expertise with SaaS solutions and Cloud technologies. Proven ability to provide guidance and coaching while empowering staff to perform their role Ability to manage influence through persuasion, negotiation, and consensus building. Ability to interpret and analyze situations, identify solutions, and formulate recommendations for effective management. Excellent verbal and written communication skills Excellent planning and organizational skills Excellent presentation skills and ability to motivate teams Expertise in MS Excel and PowerPoint Knowledge of HR / Recruitment Software domain is a plus EEO Statement: iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you’d like to request an accommodation due to a disability, please contact us at careers@icims.com. Compensation and Benefits: Competitive health and wellness benefits include medical insurance (employee and dependent family members), personal accident and group term life insurance, bonding and parental leave, lifestyle spending account reimbursements, wellness services offerings, sick and casual/emergency days, paid holidays, tuition reimbursement, retirals (PF - employer contribution) and gratuity. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits
Hyderābād
INR Not disclosed
On-site
Part Time
Overview: We are seeking a strategic and hands-on Manager of Business Intelligence (BI) and Data Governance to lead the development and execution of our enterprise-wide data strategy. This role will oversee data governance frameworks, manage modern BI platforms, and ensure the integrity, availability, and usability of business-critical data. Reporting into senior leadership, this role plays a pivotal part in shaping data-informed decision-making across functions including Finance, Revenue Operations, Product, and more. The ideal candidate is a technically proficient and people-oriented leader with a deep understanding of data governance, cloud data architecture, and SaaS KPIs. They will drive stakeholder engagement, enablement, and adoption of data tools and insights, with a focus on building scalable, trusted, and observable data systems. About Us: When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs. Responsibilities: Data Governance Leadership: Establish and maintain a comprehensive data governance framework that includes data quality standards, ownership models, data stewardship processes, and compliance alignment with regulations such as GDPR and SOC 2. Enterprise Data Architecture: Oversee data orchestration across Salesforce (SFDC), cloud-based data warehouses (e.g., Databricks, Snowflake, or equivalent), and internal systems. Cross collaborate with data engineering team for the development and optimization of ETL pipelines to ensure data reliability and performance at scale. Team Management & Enablement: Lead and mentor a team of BI analysts, and governance specialists. Foster a culture of collaboration, continuous learning, and stakeholder enablement to increase data adoption across the organization. BI Strategy & Tools Management: Own the BI toolset (with a strong emphasis on Tableau), and define standards for scalable dashboard design, self-service reporting, and analytics enablement. Evaluate and incorporate additional platforms (e.g., Power BI, Looker) as needed. Stakeholder Engagement & Strategic Alignment: Partner with leaders in Finance, RevOps, Product, and other departments to align reporting and data strategy with business objectives. Translate business needs into scalable reporting solutions and drive enterprise-wide adoption through clear communication and training. Data Quality & Observability: Implement data quality monitoring, lineage tracking, and observability tools to proactively detect issues and ensure data reliability and trustworthiness. Documentation & Transparency: Create and maintain robust documentation for data processes, pipeline architecture, code repositories (via GitHub), and business definitions to support transparency and auditability for technical and non-technical users. Executive-Level Reporting & Insight: Design and maintain strategic dashboards that surface key SaaS performance indicators to senior leadership and the board. Deliver actionable insights to support company-wide strategic decisions. Continuous Improvement & Innovation: Stay current with trends in data governance, BI technologies, and AI. Proactively recommend and implement enhancements to tools, processes, and governance maturity. Qualifications: Data Governance Expertise: Proven experience implementing data governance frameworks, compliance standards, and ownership models across cross-functional teams. SQL Expertise: Advanced SQL skills with a strong background in ETL/data pipeline development across systems like Salesforce and enterprise data warehouses. BI Tools Mastery: Expertise in Tableau for developing reports and dashboards. Experience driving adoption of BI best practices across a diverse user base. Salesforce Data Proficiency: Deep understanding of SFDC data structure, reporting, and integration with downstream systems. Version Control & Documentation: Hands-on experience with GitHub and best practices in code versioning and documentation of data pipelines. Leadership & Stakeholder Communication: 3+ years of people management experience with a track record of team development and stakeholder engagement. Analytics Experience: 8+ years of experience in analytics roles, working with large datasets to derive insights and support executive-level decision-making. Programming Knowledge: Proficiency in Python for automation, data manipulation, and integration tasks. SaaS Environment Acumen: Deep understanding of SaaS metrics, business models, and executive reporting needs. Cross-functional Collaboration: Demonstrated success in partnering with teams like Finance, Product, and RevOps to meet enterprise reporting and insight goals. EEO Statement: iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you’d like to request an accommodation due to a disability, please contact us at careers@icims.com. Compensation and Benefits: Competitive health and wellness benefits include medical insurance (employee and dependent family members), personal accident and group term life insurance, bonding and parental leave, lifestyle spending account reimbursements, wellness services offerings, sick and casual/emergency days, paid holidays, tuition reimbursement, retirals (PF - employer contribution) and gratuity. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits
Hyderābād
INR 5.0 - 8.4 Lacs P.A.
On-site
Part Time
Overview: Total Rewards Senior Specialist will help us drive the strategy and execution of Total Rewards programs. Reporting to the HR Director in India, this role will help build and implement a compelling Total Rewards framework looking into aspects of Payroll, Compensation, and Benefits overall. We are looking for a stellar candidate with recognized design and execution proficiency with industry insights and practical knowledge on all Total Rewards matters. About Us: When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs. Responsibilities: Liable for crafting and delivering against the agreed compensation and benefits strategy for India, including ensuring our programs confirm with local market practices and follow legal requirements Drive robust and detailed project management plans for the implementation of identified comp and benefit programs in India, including the design, implementation, and maintenance of these processes and programs, including the management of new proposals Efficiently running Payroll operations for India – payroll inputs, reconciliation, recommending and guiding effective and timely operations in correlating with the payroll vendor Handling and counseling on the Payroll related compliances with the vendors and internal teams Working with the global team on a practical, stable understanding of the India compensation and benefits landscape and providing advice on the right direction to help scale our talent strategy (recruitment and retention). Conducts benefits benchmarking and provides input on keeping our benefits in line with our employer value proposition Present the Total Rewards overview in relevant forums (new hire orientation, employee sessions, etc.) and address all employee queries as a point person Work in lock step with all the vendors (medical, payroll, benefits) in addressing the issues at the moment and helping us build an optimal employee experience Qualifications: Graduation / MBA from any business school with a human resource or business-related degree 8 years of experience in HR and 5 years of experience handling Total Rewards Programs for India. Strong communication credentials with abilities to influence shareholders with compelling data analysis and storytelling Deep expertise in budgeting, vendor assessment, data requirement gathering, project management, and process design & governance Strong networks and connections within the peer companies Experience solving convoluted problems, designing original and inventive approaches, and delivering significant impact with specialist domain insight and technical expertise in compensation and benefits Experience handling vendor-related implementations, organizational change, and implementation Analytical bias, a keen eye for detail, and the ability to analyze data trends and themes Be comfortable with complicated data with strength in using excel, and robust data analytical skills Prior experience working with salary benchmarking surveys and tools required Preferred: Have worked for international companies with Rewards and Payroll experience and a consulting background is preferrable EEO Statement: iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you’d like to request an accommodation due to a disability, please contact us at careers@icims.com. Compensation and Benefits: Competitive health and wellness benefits include medical insurance (employee and dependent family members), personal accident and group term life insurance, bonding and parental leave, lifestyle spending account reimbursements, wellness services offerings, sick and casual/emergency days, paid holidays, tuition reimbursement, retirals (PF - employer contribution) and gratuity. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits
Hyderābād
INR Not disclosed
On-site
Part Time
Overview: The Senior Data Analyst is responsible for serving as a subject matter expert who can lead efforts to analyze data with the goal of delivering insights that will influence our products and customers. This position will report into the Data Analytics Manager, and will work closely with members of our product and marketing teams, data engineers, and members of our Customer Success organization supporting client outreach efforts. The chief functions of this role will be finding and sharing data-driven insights to deliver value to less technical audiences, and instilling best practices for analytics in the rest of the team. About Us: When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs. Responsibilities: Perform various data analysis functions to analyze data from a variety of sources including external labor market data and research and internal data sets from our platforms Incorporate information from a variety of systems to produce comprehensive and compelling narratives for thought-leadership initiatives and customer engagements Demonstrate critical thinking - identify the story in context using multiple data sets, and present results. A strong proficiency in data storytelling will be critical to success in this role. Understand principles of quality data visualization and apply them in Tableau to create and maintain custom dashboards for consumption by other employees Find and investigate data quality issues, root causes and recommend remedies to be implemented by the data scientists and engineers Liaise with teams around our business to understand their problems, determine how our team can help, then use our database to produce the content they need Identify data mapping and enrichment requirements. Familiarity with SQL, especially the logic behind different types of data joins and writing efficient queries, will be necessary Consistently ensure that business is always conducted with integrity and that behavior aligns with iCIMS policies, procedures, and core competencies Additional Job Responsibilities: Produce and adapt data visualizations in response to business requests for internal and external use Shows good judgement in prioritizing their own commitments and those of the larger team, while demonstrating initiative and appropriate urgency when needed Mentor junior team members in best practices for analytics, data visualization, and data storytelling. Exemplify these standards and guide teammates in following them. Think creatively to produce unique, actionable insights from complex datasets, which can deliver value to our business and to our customers. Qualifications: 5-10 years professional experience working in an analytics capacity Excellent communication skills, especially with regards to data storytelling – finding insights from complex datasets and sharing those findings with key stakeholders Strong data analytics and visualization skills Expertise in Tableau Desktop (Tableau Server and Prep are preferable) producing clear and informative graphs and dashboards Proficiency in SQL and either Python or R to extract and prepare data for analysis Advanced knowledge of Excel (Pivot tables, VLOOKUPs, IF statements) Familiarity with data guardrails to ensure compliance with applicable data governance regulations and privacy laws (i.e., GDPR) Preferred: Expertise in Tableau Desktop (Tableau Server and Prep are preferable) producing clear and informative graphs and dashboards Proficiency in SQL and either Python or R to extract and prepare data for analysis EEO Statement: iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at careers@icims.com. Compensation and Benefits: Competitive health and wellness benefits include medical insurance (employee and dependent family members), personal accident and group term life insurance, bonding and parental leave, lifestyle spending account reimbursements, wellness services offerings, sick and casual/emergency days, paid holidays, tuition reimbursement, retirals (PF - employer contribution) and gratuity. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits
Hyderābād
INR Not disclosed
On-site
Part Time
Overview: In this role, you will collaborate with respective leaders to deliver systems, tooling, and insights that drive an elite Partner organization! The Partner Operations Analyst will drive the development and execution of our partner operations in conjunction with our overall go-to-market strategy and business objectives. This role is focused on practice excellence – delivering the data and tools to measure success, while implementing standard processes and systems to drive an impactful partner organization. About Us: When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs. Responsibilities: Build dashboards, tools, and reports to evaluate performance baselines and targets by team and role Develop and monitor reports within Excel, SFDC, or Tableau that provide the detail Partner leaders need to effectively run their business Provide insights relating to root causes of what impacts attainment of those objectives results Propose framework and cadence of data insights delivered to the business in partnership with Partner leads Serve as liaison between partner operations team and Services and Sales departments to ensure alignment on key cross functional initiatives Help drive partner engagement by reviewing accounts and making recommendations to drive improvements to partner’s operational health Research and evaluate trends in SaaS Partner strategies to recommend opportunities for process and systems improvements Work closely with department leadership to inspect and advance process quality and prioritize opportunities for improvement Collaborate with the GTM Enablement & Training teams to ensure that process documentation exists in support of teamwide training efforts Develop an in-depth understanding of department’s strategy, objectives and goals and tie them to the broader business Qualifications: 3-5 years of experience in operations, project management, technology, finance, or management consulting or related field Excellent communication and social skills; articulates thoughts and ideas clearly, concisely, and persuasively Extensive experience using quantitative/business intelligence tools Demonstrated business acumen and understanding of corporate operations Results orientated with a proven track record of flawless execution, high attention to detail and strong sense of urgency Strong project/program management experience to manage timelines and drive to outcomes Proven success in achieving results through others and being a strong team player Preferred: Prior experience utilizing SFDC and/or Tableau highly preferred EEO Statement: iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at careers@icims.com. Compensation and Benefits: Competitive health and wellness benefits include medical insurance (employee and dependent family members), personal accident and group term life insurance, bonding and parental leave, lifestyle spending account reimbursements, wellness services offerings, sick and casual/emergency days, paid holidays, tuition reimbursement, retirals (PF - employer contribution) and gratuity. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits
Hyderābād
INR 8.6 - 9.505 Lacs P.A.
On-site
Part Time
Overview: We are looking for a results-driven Sales Operations Analyst to support end-to-end sales operations across the full Go-To-Market (GTM) lifecycle. This role will work closely with U.S.-based stakeholders, providing operational support, data insights, and process improvements to help drive revenue growth, pipeline health, and execution efficiency. Candidates must be comfortable working during U.S. Eastern Time hours and collaborating with global teams in a fast-paced, dynamic environment. Responsibilities: Sales Operations Across the GTM Lifecycle - Support both prospect (new business) and customer (retention and expansion) motions, including post-sales teams such as Customer Success, Support, and Professional Services. Play a key role in pipeline management, territory planning, forecasting, reporting, and opportunity lifecycle governance. Forecasting & Pipeline Management - Partner with Sales leadership to drive accurate forecasting, territory modeling, and quota planning. Analyze stage progression, win rates, deal velocity, and pipeline hygiene to identify trends, risks, and opportunities. Stakeholder Support & Communication - Collaborate with U.S.-based sales and GTM teams, translating high-level or ambiguous requests into structured, actionable operational outputs. A strong understanding of U.S. business norms and communication standards. Process-Oriented Execution - Lead or contribute to sales operations initiatives and transformation projects. Design, document, and scale sales processes across various sales segments and functions. Maintain process governance by enforcing data quality standards and validating field inputs. Case Management & Analysis - Manage and resolve Sales Operations support cases with accuracy and timeliness. Perform regular pipeline and sales data analysis to support decision-making and performance improvements. Cross-Functional Collaboration - Work with Marketing, Finance, Customer Success, and Professional Services to ensure alignment on revenue processes, metrics, and automation initiatives. Act as a strategic liaison across departments, proactively identifying opportunities for process improvement and collaboration. Reporting & Insights - Build and maintain performance reports to support visibility into pipeline, revenue, and customer health. Create stakeholder-ready presentations (QBR, EBR etc.) and reporting packages for leadership teams by using AI. Monitor KPIs, forecast accuracy, and performance metrics to drive actionable insights. Shift Timings - 6 PM IST to 3AM IST Qualifications: A bachelor’s degree in business, Finance, Economics, Engineering, or a related field. Excellent verbal and written skills In-depth knowledge of Salesforce, including creating reports and dashboards. Experience with Tableau/ Power BI, Looker, or Clari is a plus. Strong Excel/Google Sheets skills (pivot tables, lookups, data validation, etc.) Experience managing opportunity lifecycle processes, quote approvals, and deal desk workflows Experience supporting sales compensation processes, including quota allocation and performance tracking Exposure to CPQ systems, Gainsight, Clari, Gong, or similar GTM platforms Ability to work independently in globally distributed teams and communicate effectively across time zones EEO Statement: iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at careers@icims.com. Compensation and Benefits: Competitive health and wellness benefits include medical insurance (employee and dependent family members), personal accident and group term life insurance, bonding and parental leave, lifestyle spending account reimbursements, wellness services offerings, sick and casual/emergency days, paid holidays, tuition reimbursement, retirals (PF - employer contribution) and gratuity. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits
Hyderābād
INR Not disclosed
On-site
Part Time
Overview: We’re looking for a detail-oriented people leader to manage GTM systems execution and Salesforce administration. In this role, you’ll ensure our technology stack is stable, scalable, and aligned with evolving business needs across Sales, Marketing, Services, and RevOps. You’ll lead system configuration, automation, and support processes, manage day-to-day intake and prioritization, and drive efficient task allocation across a global team. You'll ensure strong documentation, change governance, and cross-functional alignment, while optimizing integrated tools like Outreach, LeanData, ZoomInfo, and Clari. This role requires strong collaboration across U.S. and India-based teams and a forward-looking mindset to explore AI-driven automation and system enhancements that keep our GTM operations future-ready. About Us: When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs. Responsibilities: Oversee GTM Systems Execution and Salesforce Administration - You will be responsible for ensuring the operational stability, scalability, and effectiveness of our GTM systems, with Salesforce at the center. This includes leading all configuration, automation, and administrative workstreams while ensuring the platform evolves alongside changing business needs. You will serve as a thought partner to stakeholders across RevOps, Sales, Marketing, and Services to align technology capabilities with GTM strategy. Lead Case Intake and Support Resolution Processes - You will manage the team’s day-to-day intake queue, overseeing all support cases and enhancement requests. You will drive the prioritization, assignment, and closure of issues—ensuring SLAs are met and stakeholders are consistently informed. This includes designing and maintaining intake triage routines, escalation paths, and internal communications frameworks that allow the team to operate with urgency and discipline. Maximize Team Productivity Through Work Allocation and Coaching - You will serve as the primary driver of task delegation within the GTM Systems team. This includes understanding individual team members’ strengths and growth areas, optimizing work assignments, and removing blockers. You will foster a high-performance culture by enabling your team to operate efficiently, deliver scalable solutions, and continuously upskill in key technologies. Ensure Robust Documentation and Governance of System Changes - You will enforce structured release management and change control practices, ensuring all enhancements, configurations, and automation are documented appropriately. This includes maintaining version control, sandbox testing protocols, deployment logs, and post-implementation validation. You’ll collaborate with Data Governance and Enterprise Systems stakeholders to ensure changes align with internal policies and audit readiness requirements. Drive Operational Excellence Across GTM Tech Stack - Beyond Salesforce, you will oversee or collaborate on the management of integrated GTM tools such as Outreach, ZoomInfo, LeanData, and Clari. You will identify system gaps, manual workarounds, or inefficiencies across the stack, and lead the delivery of high-impact improvements. You will play a central role in evaluating and piloting new technologies that support scale and automation. Collaborate Across Geographies and Functions - This role requires seamless coordination across U.S. and India-based teams. You will maintain a consistent 50% overlap with EST hours to ensure alignment with U.S.-based stakeholders, while also remaining deeply embedded with India-based team members. You will act as a key cross-functional bridge—ensuring handoffs are clear, feedback loops are closed, and global system priorities remain synchronized. Champion AI-Driven GTM Systems Optimization - You will stay informed on the latest developments in AI-enabled systems administration, including agent-based workflow automation and predictive rule engines. You’ll explore opportunities to use AI for support triage, duplicate detection, intelligent routing, and performance insights, in collaboration with our enterprise technology partners. Your leadership will help ensure GTM systems remain modern and future-ready. Qualifications: 8+ years of experience supporting or administering Salesforce in an enterprise or high-growth SaaS environment 4+ years of experience in a leadership or management role overseeing technical Salesforce teams or GTM systems teams Salesforce Administrator certification required; additional certifications (e.g., Platform App Builder, Advanced Admin) preferred Proven experience managing Salesforce case queues and leading configuration/enhancement delivery processes Hands-on knowledge of automation tools like Flow, Process Builder, and Apex triggers/workflows Experience with integrated GTM tools such as Outreach, ZoomInfo, LeanData, and Clari Demonstrated ability to manage global stakeholders and operate across time zones, with 50% EST overlap required Exposure to or experience implementing AI-enabled capabilities in Salesforce or GTM workflows is a strong plus Strong communication skills, with the ability to influence stakeholders and present complex technical topics in clear, actionable terms EEO Statement: iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you’d like to request an accommodation due to a disability, please contact us at careers@icims.com. Compensation and Benefits: Competitive health and wellness benefits include medical insurance (employee and dependent family members), personal accident and group term life insurance, bonding and parental leave, lifestyle spending account reimbursements, wellness services offerings, sick and casual/emergency days, paid holidays, tuition reimbursement, retirals (PF - employer contribution) and gratuity. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits
Hyderābād
INR Not disclosed
On-site
Part Time
Overview: Software Engineer will be part of a team of some of the most creative in the industry who are focused on full-cycle development scalable web and responsive applications that touch our growing customer base every day. As part of the Labs team, Software Engineer will work collaboratively with agile team members to enhance existing system functionality and to research and remedy issues as they arise, , embodying a passion for continuous improvement and test-driven development. The Software Engineer will report to the Manager of Software Engineering. About Us: When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs. Responsibilities: Expertise and proficiency in multiple technologies and/or domain Develop, test and maintain a scalable web and responsive applications Design and develop scalable and reliable automated test frameworks Collaborate with agile team members on achieving Sprint deliverables Implement new features and perform code reviews Research and resolve complex problems as they arise Using engineering best practices, design, develop, analyze test plans and strategies to meet performance, usability, scalability, reliability and security needs Consistently ensures that business is conducted with integrity at all times and that behavior aligns with iCIMS’ policies, procedures, and core competencies. Qualifications: Advanced proficiency with one or more of the following: Java,Angular Proficiency in one or more of the following; JSP, AJAX, HTML, CSS, JavaScript, React.js, Redux, Hibernate and Spring Knowledge of Java or JavaScript testing frameworks, such as JUNIT, TestNG, JEST, Jasmine or similar Firm understanding of software engineering practices, philosophies and techniques Excellent communication and interpersonal skills. Articulates thoughts and ideas clearly, concisely, and persuasively Ability to work effectively within a fast paced, changing environment that is going through high growth A self-starter with the demonstrated ability to take initiative, who can proactively identify issues/opportunities and recommend actions Strong results orientation Preferred: Education/Certifications/Licenses Required Bachelor’s degree in Computer Science, Information Technology, Engineering, or other technical degree with 2-3 years of software engineering experience. In lieu of bachelor’s or technical degree, we will accept 2 additional years of software engineering experience. EEO Statement: iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you’d like to request an accommodation due to a disability, please contact us at careers@icims.com . Compensation and Benefits: Competitive health and wellness benefits include medical insurance (employee and dependent family members), personal accident and group term life insurance, bonding and parental leave, lifestyle spending account reimbursements, wellness services offerings, sick and casual/emergency days, paid holidays, tuition reimbursement, retirals (PF - employer contribution) and gratuity. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits
Hyderābād
INR Not disclosed
On-site
Part Time
Overview: About the job Do you have hands-on experience with data engineering, and data architecting? Are you familiar with metadata management and associated processes? We’re looking for an expert communicator with a strong customer orientation and object-oriented programming experience to join our Corporate Technology and Security Engineering team as a Senior Data Engineer. In this role, you’ll design, develop and implement data models, ETL pipelines and warehouses for our internal applications and system. Additionally, you will provide architectural assessments, strategies and roadmaps; verify performance, fault tolerance and security. If you’re craving an exciting new opportunity where you can partner with project managers and other business leaders to facilitate projects that make good use of your data insights, let’s chat! CIMS is a high-growth Software-as-a-Service (SaaS) company. We are the industry's premier recruitment software provider, delivering technology that supports more than 3,500 contracted customers around the globe. Committed to both growth and stability, we have a lot of opportunities for career advancement within our organization. Come grow with us—apply today! iCIMS is a high-growth Software-as-a-Service (SaaS) company headquartered in Holmdel, NJ. We are the industry’s #1 recruitment software provider, delivering technology that supports approximately 4,000 contracted customers around the globe. Dedicated to maintaining an inclusive, inspirational and innovative work environment, and committed to our consistent growth, we have a wide range of opportunity for career advancement within our organization. Come grow with us—apply today! About Us: When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs. Responsibilities: Develops and delivers long-term strategic goals for data architecture vision and standards in conjunction with data users, department managers, clients, and other key stakeholders. Creates short-term tactical solutions to achieve long-term objectives and an overall data management roadmap. Establishes methods and procedures for tracking data quality, completeness, redundancy, and improvement. Creates strategies and plans for data security, backup, disaster recovery, business continuity, and archiving. Design, Develop and Support ETL pipelines Oversees the mapping of data sources, data movement, interfaces, and analytics, with the goal of ensuring data quality. Collaborates with project managers and business unit leaders for all projects involving CRM and downstream data. Addresses data-related problems in regards to systems integration, compatibility, and multiple-platform integration. key components as needed to create testing criteria in order to guarantee the fidelity and performance of data analytics solutions. Implements data management processes, procedures, and decision support. Optimize and monitor data pipelines feeding data stores or repositories. Work with data governance, customer success and product reporting teams to build out advanced analytics and reporting dashboards leveraging tools such as tableau, kibana, etc. Research emerging trends and best of breed solutions for data modeling, data contextualization, and predictive analytics. Proficient understanding of distributed computing principles. Qualifications: A minimum of 5 years relevant experience. Hands-on knowledge of data modeling, data profiling or data parsing. Experience in Azure Data Warehousing, Azure Data Factory, SSIS, SSAS, ETL Familiarity with metadata management and associated processes. Demonstrated expertise with repository creation, and data and information system life cycle methodologies. Experience with data processing flowcharting techniques. Ability to manage data and metadata migration. Programming experience with Python Expert in writing SQL and Stored Procedures Experience in SFDC, NetSuite, Adaptive , Concur APIs highly desirable. Knowledge of AWS, GCP and Big Data, Red Shift is desirable Experience with integration platforms such as workato is a plus Excellent client/user interaction skills to determine requirements. Strong customer orientation focus and success in creating a superior customer experience. Good knowledge of applicable data privacy practices and laws. Understanding of Web services (SOAP, XML, UDDI, WSDL) Experience in defining, classifying, and, maintenance of MDM across an evolving set of SaaS interfaces.
Hyderābād
INR Not disclosed
On-site
Part Time
Overview: iCIMS is seeking a Financial Analyst to join our FP&A team, based in India and reporting directly to the Vice President of FP&A. This highly visible role will focus on project-based financial analysis across revenue, expense, and operational/corporate reporting, serving as a force multiplier for the broader FP&A team by creating scalable solutions, driving automation, ad-hoc project work and enhancing reporting efficiency. The ideal candidate brings a strong blend of financial acumen and technical expertise, thrives on solving complex problems, and is passionate about enabling others through better data and tools. This role will work partially overlapping with U.S. business hours to collaborate effectively with global stakeholders. About Us: When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs. Responsibilities: Act as a technical enabler for the FP&A team by developing tools, templates, and scalable processes to enhance reporting, analytic, forecasting and planning activities Integrate data from multiple systems (Tableau, Salesforce, NetSuite, Adaptive Insights, Excel) into consolidated reports and dashboards Build and maintain automated reporting solutions using Excel (including VBA/macros), Tableau, Adaptive and other reporting tools to streamline workflows and improve data accessibility Lead and deliver financial projects spanning revenue, expense, and operational/corporate reporting, ensuring solutions align with business priorities Identify and implement process improvements to eliminate manual work, accelerate reporting timelines and reduce errors Collaborate closely with finance, accounting, and operational stakeholders to understand reporting needs and proactively develop solutions Support monthly close, forecast, and long-range planning processes through development of reusable reporting models and automation Translate complex financial and operational data into actionable insights for executive leadership Maintain high standards of data accuracy, process consistency, and documentation across reporting deliverables Qualifications: 4+ years of experience in FP&A, business analysis, financial systems, or a related analytical role Expert-level Excel skills, including advanced formulas, data modeling, and VBA/macro development Proficiency with data visualization tools (Tableau, Power BI, or similar) Strong analytical and problem-solving abilities with a continuous improvement mindset Experience working with financial systems such as NetSuite, Adaptive Insights, Salesforce, or similar platforms Excellent communication skills, with the ability to translate complex data into clear insights for diverse stakeholders Proven ability to manage multiple complex deliverables simultaneously Proven ability to work independently while collaborating across global teams Ability and willingness to work overlapping U.S. business hours as required for collaboration Education/Certifications/Licenses: Bachelor’s degree in Finance, Accounting, Business Analytics, Computer Science, Information Systems, or a related field EEO Statement: iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you’d like to request an accommodation due to a disability, please contact us at careers@icims.com. Compensation and Benefits: Competitive health and wellness benefits include medical insurance (employee and dependent family members), personal accident and group term life insurance, bonding and parental leave, lifestyle spending account reimbursements, wellness services offerings, sick and casual/emergency days, paid holidays, tuition reimbursement, retirals (PF - employer contribution) and gratuity. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits
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